the hotel has an indoor pool

wifi worked well

the breakfast was very scarce: coffee + two pieces of bread.

gym was available

the gym is a good addition

included an excellent full breakfast, a gymnasium

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

more breakfast variety

location and breakfast

good breakfast though small selection. very comfy beds. secure and good room cleaning.

breakfast is excellent

location, restaurant, wifi signal was good and personnel.

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

room, free breakfast, hot water, free wifi, friendly and kind staff

en when it was difficult to communicate in english for them), good

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

parking included at an

not enough parking on weekend

hotel offers water, coffee, tea and laundry service

wifi didn't work in one of the luxury suites we reserved, and it wasn't fixed during our two-day

beds comfortable, hot water, and ok wifi

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

t the buffet) was average

location was excellent. excellent breakfast. will definitely book this hotel again

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

location , breakfast room

in the price breakfast was include simple nut very ok

wifi was good and there were convenient power outlets by the bed

good wifi and tv

the wifi didn't ever work. the complementary drinks weren't very good

arrived staff was alright, the day after they were really really not nice, had problems with the wifi and their answer was

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

staff is very friendly, reasonable breakfast

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast is too expensive

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

a great value with nice rooms with kitchen.

social hour, kitchenette, laundry facility

kitchen was very well equipped, including with stainless steel cookware

location, room size, very comfortable bed and pillows, the kitchen

great staff,comfy bed, good water pressure in shower. good kitchen area.

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

the breakfast choices were very few and there could have been more

the location was great. i did not have breakfast

it was a good clean room. they had free laundry service.!

the hot breakfast food had ham or bacon on it

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

proximity to the airport cleanliness complimentary breakfast

i did not had breakfast!!!

wifi password didn t work

wifi not so good.

the amenities in the room are good, bed comfortable, wifi, fast and reliable

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

very good wifi

the wifi is fast, and the beds are comfortable

staff ,service, breakfast

the breakfast that was included was the best i ve had in mexico

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

cold swimming pool

pool water temp - in the bathroom, nothing to but your stuff

othbrush

- hot water for shower: be patient, sometimes takes 3 minutes - parking

- there is a pool, but the water water very cold

great breakfast! friendly and helpful staff.

the breakfast service, not enough, bad quality

breakfast was good and plenty of choice and the coffee was available 24/7

the breakfast

great price and free breakfast is a plus

- terrible wifi/internet

not often, but the wifi cut out for a moment.

the wifi was not that good..they had to chan

wifi was non existent

wifi was terrible, had to walk around the room to get signal

the room also has a table, but this room didn't have a kitchenette

fresh coffee in the morning, and a speedy laundry service

they took our laundry at 2pm and had it returned to us the same day for a great price

great breakfast

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

we couldn’t go to the pool during the day because there was an event

in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

breakfast with different types of food

breakfast is average but otherwise all good.

the breakfast was very average to be in mexico.

the breakfast

comfortable and having an ac was a plus, great breakfast and friendly service all over.

one weak spot is that the wifi is somewhat variable and the signal often dropped

the wifi was very weak and i was unable to work from my hotel room on the hotel wifi.

wifi was bad and could not connect on our side of

wifi was not received in the room we were in

wifi is unstable, not sure if it's because of the location of the room

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the gym has great equipment for a hotel gym, david at the bar was excellent

breakfast and the evening time to spend on bar counter

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

pool was not open

staff, nicely designed room, comfy bed, warm shower, good location, good wifi

wifi did not work

no hot water in shower. mediocre wifi connection

wifi service

no room service after hours

the wifi can be weak at times

terrible smell in the bathroom and wifi was very bad

a/c) after 3 room changes finally got an adequate room , the wifi never worked had to constantly go to starbucks to use wifi to get work done, staff seemed like

is no wifi, no window, no a thick blanket

mostly the wifi did not work in the bedroom

they allowed me a 1 hour early check

gym and spa were under renovation, so i couldn't use them

gym and spa were under renovation, so i couldn't use them

the room had no windows outside, only intothe inner corridor. no gym, no pool.

gym could be attached but nothing drastic. i enjoyed it regardless.

few problems included some poor information at the spa/gym given by the coordinator as well as inconsistent wifi and someone banging down below through

excellent wifi for working/streaming if you care to

location, remarkable staff, and comfortable bed plus, great wifi

wifi was stable and fast

wifi was excellent

wifi was good, and there were outlets by the bed and elsewhere in the room to charge your

wifi on the left odd numbered townhouse style hotel rooms has poor wifi pick up

spotty wifi, only close to window

the wifi isn't the best

cable service, wifi, it's clean

the wifi coverage is poor,

although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different connection which

poor wifi

the wifi is not very stable

were working from the hotel)

the wifi is stable enough but sometimes was cutting during calls

the staff were very friendly and willing to help in what ever way, they also have a laundry facility reasonably price

room was very comfortable but could use more seating. rooftop bar was very nice.

they catered to all our needs and gave us late check out with no trouble at all

location; very clean; great wifi; friendly staff; very safe; near to coffee and food places; cool bar next

there’s a really nice roof deck but no bar or restaurant up there

magnificent breakfast and very pleasant pool area

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

restaurant was full in the breakfast time we had to wait for a table, but even there the staff was very kind and they found an

they stayed for a while at the bar and then went to a master suite

the gym was very nice and the breakfast was good.

) wifi can be very bad

wifi patchy at best in room

odour from the drains from time to time, wifi intermittent and not reliable, hot water in the afternoons or nights was scarce

the wifi did not work

of noise, bugs on the walls, bad wifi, bad breakfast