grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

from the checkin, to the room, to the pool and the terrace next to the poolside

location & pool!

the staff and pool side bar was incredible

and the bar was closed the whole week

breakfast was very good, it was a great experience overall

decent breakfast with a reasonable choice of food

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

staff and great options for breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

the bar will be a great touch & the gym is great

staff were welcoming, pool and gym were top notch

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

the infinity pool was stunning and we enjoyed many hours on the roof

the bar staff, dori and giovanni, were beyond exceptional

gym was next to the pool too, also a plus

rooftop pool was not impressive

decor, staff, tterrace bar overlooking the bay

the gym is a bit small but has quality equipment and a good view

i couldnt go in the pool due to weather

wifi is terrible, but that's probably the nature of hurricane recovery

wifi in room not great but everywhere else perfect

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

didn t care at all but my highly technical husband was worried about the poor wifi

wifi never worked. incredibly expensive.

the rooftop bar was amazing for sunset

the rooftop bar was a definite bonus

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

bar at the top of the hotel needs some work with their customer service

center of town, lots to walk to, nice room. rooftop bar is terrific.

limited menu for breakfast but i like it anyway. excellent location.

great services, excellent front desk and area of the pool awesome

shuttle service was not running on time.

breakfast

theyngive a free shuttle to the beach and the old town

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

good location, upstairs bar was nice

super friendly staff, clean and on site bar and restaurant.

roof top bar was excellent. staff was great!

the benefits of that were that there was laundry, fridge, wifi, etc

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

near the laundry room noisy

no coffee provided but did have filtered water in the laundry room

careful using the laundry

wifi included in the resort fee

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

wifi log on was a nuisance

we tried for hours and never were able to get on to the wifi

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

wifi to be compatible with my mac book pro

nice, free wifi

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

really good wifi

wifi here is awesome

the room was very dark, the t v didn't work, the wifi didn't work unless you went to the lobby and the bed was the creakiest bed i've ever slept in

the wifi in the rooms is below average

the wifi was so slow that we didn't use it. our t-mobile cellular was faster.

wifi was horrible on two days

sorry about the bad wifi

gym and swimming pool available too

pool

plus the rooftop bar resturant has the best views in san juan

we didn’t go to the pool area

rooftop bar and restaurant was one of the best in area

it was bolted down in the lobby in the laundry room

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

the laundry facilities

the breakfast brought to the room was great, the kitchen area was also fantastic.

when we arrived my kids didn’t want to leave the room

), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept informing me of every time it dripped

everything..the room... pool view. location ud83dudcaa

room service for breakfast was helpful and wonderful.

wifi has a poor signal

problem with system. no friendly access to wifi

clean room , great pool and free wifi

free breakfast in the morning and free wifi

small pool, free wifi, personal is in the good side.

swimming pool is ok, gym just enough

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

breakfast was cold and lacked taste

the laundry room had only 1 machine that was working

great breakfast, comfortable room with a great kitchen. location is amazing

the kitchen is equipped with basic essentials

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the plunge pool was small but great to cool off after walking around all day

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

n/a - everything was great, loved the decor, breakfast, art work etc.

love the rooftop pool, wow what a view, and great lighting at night

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

the gym- i travel for work but also i workout a lot

had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

- regrettably, i observed that half of the gym machines were in a state of disrepair

gym equipment old

the gym was small and stuffy

pool size

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

pool was green

room was smaller than expected and the pool area was very small with no hot tubs.

one elevator, loud air conditioning, shared pool with restsursnt

were wonderful at acclimating our luggage for early check in and check out

good location, friendly staff and nice property. late check out was amazing to have!

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

didn’t like that the property didn’t have a pool only 2 jacuzzis

no pool

no pool

no pool but a spa on the top floor

no pool

the rooms are very small and the pool is at a sister hotel a block away

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

no kitchen

not a full kitchen.

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

i liked the roof top restaurant and the gym and the staff.

gym is very basic.

there as also a bar in the pool

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

gym equipment very

pool and hot tub closed to early

of the activities around the pool area never happened for kids even after asking about them and being told they would get the staff assigned to do activities

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

pool area was amazing! sat there at night to read a book after the pool closed.

pool area was superb

the view, the pool and the beach.

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

nice pool available next door at sister hotel

, laundry, vending machines etc

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

the laundry facilities came in very handy after 4 days, a total of £3 for a wash load

the pool and gym

gym didn't open until 8am but they were willing to accommodate and open one hour early for me

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

the hotel didn’t have a laundry facility. parking on the street was impossible.

the pool and gym were both small but good for what i needed

could use music in the pool area

the pool/ rooftop area was so picturesque and pretty

the jacuzzi and pool

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the breakfast is good but the prince is much

musty room, small king room, nasty breakfast l, no laundry onsite

liked the availability to have complimentary breakfast and have the beach and restaurants close by to the

the free breakfast and the two chefs were excellent

breakfast wasn’t hot and the eggs were unpeel which made them hard and rubby and guest show be

pool was too green. laundry room was too tight and more expensive than the hilton.

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

beautiful clean rooms, strong wifi!

wifi in the room was working well too

wifi was sometimes down and not a secure connection

poor wifi

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast could be ordered the night before and be delivered to you room

one more annoying thing - they charge an extra 75 usd for early check in or check out

breakfast was really delicious and i liked how the rooms were decorated.

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

great location. easy access to room and pool.

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

close to the beach, easy check in, good location, friendly staff, pool

the terrace and pool were nice also

gym and pools were excellent

multiple pools

i truly loved this resort. the only thing i think could have been better was the casino.

the location on the beach. pool area is very nice

if they want to make it more family oriented they need to have kids

d they never got it to work effectively) and little amenities one

the wifi in the room was spotty

good location, free wifi, free water on your room

while the room was nice, the wifi in it just didn't work

never woke up in time for breakfast or we were already gone on a tour

pool and hot tub were awesome

they have lactose free and gluten free options and a coffee bar that was actually nice

the courtyard is comfy with the pool and large hot tub and kept clean

to the beach and proximity to great restaurants and the casinos for an easy night out

the hotel had a nice pool area, great breakfast, very close to the beach

beachfront location & the restaurant & bar was absolutely breath taking

the bar for the hotel was practically on the beach

good location, at the beach, access to a big gym.

is very hard to find and the gym is located next to the hotel

rooms were clean and staff from the desk to the bar were friendly and accommodating

one dark skinned gentlemen was super helpful with locating a laundry facility for me

were some facilities that were not working - like the come restroom and the laundry facilities

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

coin laundry

the hotel has a cosy little garden and a shared kitchen

also the communal kitchen was open for travelers to use

and we had access to the kitchen with fridge and microwave

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

convenient to kitchen area for shared refrigerator space

they have a gym

love loved the pool and the shuttle service to the beach

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

did not like that there was no continental breakfast.

laundry facilities were difficult to find and the dryer didn’t dry the clothes all the way unless

my kids really enjoyed the rooftop pool as well

access to the main marriott for beach, spa and gym

access to the main marriott for beach, spa and gym

the beds in our kids room felt the same

the location, the food, the staff, the pool, the comfortable bed, the shower !

early check in with friendly staff

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

the kitchen was a bonus

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

wifi connectivity a bit wonky, needs improvement.

had a difficult time with the wifi and tv during our stay

no wifi for cable but we used our phones to stream and were just fine.

i didn t get the wifi pw lol

wifi did not

place it's beautiful, excellent staff and friendly , the wifi it's with a little problem ,the beach it's across the hotel , quiet and clean, not elevator

the wifi was a bit slow but i understand because the building is mostly concrete.

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

we were switched to a sister hotel upon arrival. wifi was poor in the room, but ok in the lobby.

wifi

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

not really a swimming pool, just a small almost bathtub. but the beach is nearby

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

the little plunge pool was awesome for cooling off

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

booking it stated breakfast was provided

the fresh coffee, milk, and fruits were great, the complimentary breakfast was just small pre-packaged muffins and cookies

one other thing is the listing said breakfast included but the breakfast is coffee, granola bars and small boxes of cereal so don’t

need to specify that is snacks to go what the breakfast included means.

we loved the private pool setting (because of covid you signed up for private pool hours)

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the pool was a nice bonus - it was very cool and refreshing

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

facilities were wonderful (pool, rooftop)

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

resturant and bar were understaffed

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of

adult only. staff was great. pool was nice.

grab a towel by the pool for the beach there is seating for hotel guests

continental breakfast was good

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

the pool sucked

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

bc the pandemic we couldn't enjoy the pool

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

the breakfast was delicious

the room very clean. channels on tv work as did the wifi.

all except wifi , terrible!

the breakfast should be complimentary. the wifi should, too

problems with hotel wifi.

wifi second time ive been there and wifi is awful

the wifi connection

staff had no problems with helping us with all our needs, extra pillows, help with the room key, wifi info, etc

wifi wasn t good at all

were not able to connect to wifi and problems with tv channels

free wifi, a casino and live band on the weekend

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

location, pool

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

beautiful pool area too

the pool was everything you could hope for

i also like the kitchen area

breakfast served, but it has communal kitchen for all

natasha went above and beyond in allowing us an early check in

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious; super close

the place also has a kitchen (clean

the kitchen setting was awesome

the room was clean, the staff was friendly, the gym was satisfactory and the pool was awesome!

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the day of the check out

clean room, good breakfast, friendly staff

kitchen was equipped with all the basics you need