pool area was disappointing, breakfast could have been a little better

breakfast is sometimes a little sad.....

nice and clean! great staff and a decent breakfast!

breakfast was okay considering the covid limitations

breakfast is a bonus

great, except 2nd day, the kids expected the cin rolls and weren't there

the fitness room was extremely hot

the pool area was clean, breakfast was great

,comfortable, great breakfast

fitness room, very nice bed and room

breakfast and everything was good ..

i really enjoyed the pool

breakfast was great and the area was clean, bright and provided lots of seating

clean rooms, hot water, close to expressway, and great breakfast.

pool was smallish.

the room was spacious and loved having a kitchenette

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

very good breakfast

the kitchen area and location are great

the breakfast area is welcoming and the choices were nice.

booked directly for indoor 24hr pool and sauna, but was closed and did not tell me this...

breakfast for the kids in the morning

pool was a little cold.

pool closed

eggs and meat , instead of breads , doughnuts and cereal ....need a hot tub with the pool.

the pool was really cold.

good breakfast. friendly staff.

customer service was great. kids loved the pool.

the pool was only 4ft. that sucked.

free internet, breakfast and parking, couldn't ask for more

shuttle was available to the concert venue.

shuttle service to dte concert venue.

breakfast was good everything was great

very clean, breakfast had a wide selection. granddaughter loved the pool

the kids loved the pool too

soft bed, spa tub

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

indoor pool :)

kids playing in the hallway

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent was so strong that it was disturbing

and you have a kitchen that you can make your meals

laundry room

the halls smelled like you were walking down the laundry isle at walmart

loved all the amenities like workout room, laundry room, kitchen net

the pool and pool facilities were freezing my kids could not swim.

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some time to relax and get our

being able to give the kids

the kids running late night

refrigerator in cabinet,pool wasn’t properly clean

he got us drinks at the small bar they had as well

advertises a restaurant and bar

frozen fruit for breakfast was undesirable and no waffles

the breakfast was good and staff was polite

and bar was closed

convenience of having everything in one spot. pool, restaurant, lounge

the bar wasn't open

an their gym was not clean an very

we had room service and a great restaurant with bar on site

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

the pool was clean and plenty of lounge chairs for everyone

good little gym and a decent breakfast

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

an inside pool

in customer service , cleanliness staff was exceptional and breakfast was delicious

it was great in every way. i always like having a full kitchen - nice cooking experience.

room we stayed in floor was not cleaned there was noodles on the side and under the bed and the kitchen floor was not swept or mop same issue but in their defense they are very short

how clean and comfortable it was for the price you can't be how the rooms are set up with the kitchenette the full size fridge the bathrooms are big the beds are comfortable

location convenience facilities size of room and kitchen especially.

it has a kitchen

breakfast choices pricey

the pool area was really nice

pool wasn't open yet, due to covid

didn't have any breakfast. pool was nice.

was fantastic, breakfast bar was very clutch and my kids loved the pancakes

definitely the outdoor pool.

the outdoor pool

arrived early after a bit of a rough day and they allowed us an early check in

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed with tin where

we also used the pool

dirty, pool not available

the room was large. kitchen big. comfortable lazy boy and sofa and king size bed was nice.

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

the kitchen

very comfortable room . kitchen clean , having a refrigerator was a plus

the kitchen, but had no dishes or utensils.

gentleman that worked the breakfast buffet was not very friendly

great bed very comfortable, very clean, nice kitchen set up, great staff,

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out into

the kitchen was amazing.

and i loved the fact that we had a full kitchen in our room, that was great

easy check in/out, outside patio to enjoy breakfast

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

the pool and fitness area were great and convenient

the breakfast was great also

he mingled with guests and encouraged staff throughout the breakfast period

we can here for my kids birthdays which are a day apart

the breakfast was also really good

the staff was amazing, pool area an basketball court was great for the kids

we loved the room with the kitchen

the complimentary breakfast had a great variety and the staff was fantastic

the kitchen with cooking ability is always a plus

no onsite laundry

no community computer and breakfast isnt warm.

no laundry on sight.

have breakfast & the location was nice & candace was so pleasant & sweet she deserves a recommendation

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

loud, unsupervised children at the pool.

good breakfast options

awesome breakfast and very clean with friendly staff

walls needed painting. beds slid. no kitchen utensils.

nice kitchenette but no table to sit at if you want to eat in the room

there was no breakfast

breakfast is really bad

had a small kitchen, was clean and staff was very polite and accommodating

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

the pool was warm

bathroom clean & bright. breakfast selection was amazing!

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

judy and debi were very friendly and helpful during breakfast

the pool need to be clean and i didn't know i was going to charged a deposit fee

pool wasn’t open and really loud heater/a/c

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a bit noisy all together great

the front desk staff is super helpful and the breakfast was very good.

pool was full of kids

we were there for kids us fencing competition

modern decor. bar and starbucks

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

spacious enough to park my race car trailer

the breakfast was good

pay for kitchenette with no dishes or paper plates bowls silverware

room was updated the kitchen area was nicely done

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas told that would be fine

good continental breakfast but no eggs available.

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

stay here all the time when we travel to see my kids

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

the phones would not call out to the front desk, and no info on room service

the kitchen was not open for room service. we had to order out.

the phones were down, so we couldn t call room service or the front desk.

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

pool was extremely cold, to the point that the kids didn't want to swim

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the kids unsupervised at the pool

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

also the indoor pool was about 56* and freezing cold

being fairly new toilets should have been ada compliant also pool was not available for one day for

breakfast was good, gym was super clean and enough for sunday routine.

booked for the pool, was told it’s broken

the pool wasn’t as described

enjoyed the yummy and healthy breakfast options, including a canadian bacon, gouda, egg sandwich on chibatta bread

beautiful hote, great breakfast, very comfortable

the kitchen

the continental breakfast included variety and was tasty

the noise outside loud cominf in and the basement floor is at works, gym not available

breakfast was awesome. far better than any other hotel breakfast i have had.

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

i didn't like was the arrangment of the chairs in the breakfast room

breakfast was great

loved bathroom and kitchen set up

the suites having so much there to use in terms of kitchen appliances and dishes was great

roomy with the small but well-equipped kitchen

upscale area near restaurants and fun things to do with the kids

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

wifi was absolutely terrible

things like coffee and tea in the room. better wifi without paying for premium.

poor wifi connection

the mini bar was restocked fairly promptly

fantastic, bar and restaurant food very good

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

excellent. only disappointment was breakfast bar empty when i went still within time

the hotel bar was always busy

the location and the bar staff were excellent.

just liked the place and what they did with it the gym and pool where nice and the room was spacious with a good bathroom and very comply

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

great location, friendly staff, clean rooms and a decent breakfast

clean quiet comfortable rooms pool and hot tub great for kids

the breakfast was good, a typical complimentary hotel breakfast

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

breakfast was better than expected. staff was polite and helping.

nice kitchen…

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be refunded no updates

loved the kitchen!

very small gym , only one elevator was working

the kickback, the pool and hot tub, the breakfast, the clean rooms

you guys set the bar pretty high for surrounding hotels

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

have late check out and early check out upon request

breakfast no meals available no restaurant can walk to even

to far too walk i not sure there was breakfast due to remodeling

breakfast was very good, many selections. staff was courteous and helpful.

particularly like various parking entrances near rooms

the staff were super friendly! location was great and parking was easy.

they have laundry, coffee, thea, gym for free

i did not have a chance to use the gym but it looked very adaquate

liked the complimentary laundry room and nice

no free weights or pull up and dip machine in gym

free laundry, just pay $1 for soap, if needed.

close to breakfast places

much of the weekend we were unable to use the main hallway that provides access to the lobby, fitness room, and pool

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

great hotel ! clean and great staff ! one of the best breakfast

it includes breakfast which is a plus

breakfast was very good. it was fine.

very comfortable beds, cleaning crew did a great job and breakfast is very good.

the bed was very comfortable and the breakfast was good

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

pool closes at 9pm

was nice clean smelled really good the breakfast area was different in a good way didn't really get to try the food the area was not

didn't get a chance to use the indoor pool

no cut up fruit for breakfast.

early check in, and always nice front desk staff

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

breakfast was just fine.

no pool

breakfast was very good also and i would stay overnight in the future

there was no pool

the pool area got a little crowded.

beds, continental breakfast, cleanliness of the room, friendliness of desk employees

it was our whole reason for bringing the kids

breakfast was yummy

the staff was super friendly. the breakfast was filling with a good variety of choices.

room wasn't available until after 6pm & pool was unavailable.

breakfast was decent for a buffet style included in our stay

they need a adult pool hour

were not allowed to eat the breakfast buffett and did not realize it was not included in the room

have nice bar and nice food

location, breakfast, parking, staff, cleanliness

very clean establishment and the breakfast was covid friendly

very clean and the staff were friendly and helpful. great breakfast options as well.

a large and has a fully functioning kitchen and large spaces

the breakfast was terrible, the only hot food they served were eggs,biscuits and gravy, and a waffle

adults time with pool

kids running up n down halls at odd hours of the night

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

swimming and gym areas were very nice as well

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

gym is so small

we thoroughly enjoyed the staff and thought the spread for the breakfast was excellent

i loved breakfast. convinced to highway. pool table pool ect.

not a big breakfast selection

cleanliness and breakfast pool table was nice

pool was the perfect size as well

wish the pool was warmer or there was a hot tub.

clean and the breakfast was good.

the pool and work out area. and most definitely, the breakfast

gym center open 24h/24h hotel team quite small but

wish there were a few more options on the breakfast buffet - other best westerns typically have hashbrowns/other hot menu items available, as

there is a bar and restauarant attached and they have cookies at night

i also enjoyed the in house bar and the pool

great breakfast and grand kids enjoyed the pool

there were lots of kids having cereal on sunday morning

the room was very clean and comfortable great breakfast buffet friendly staff!!

breakfast was really good!

booked a king bed with spa tub, received room with 2 queen beds and no spa tub

they only refilled one of the three empty pans just as we were leaving from breakfast

jacuzzi and swimming pool and free breakfast

location was great, room comfortable, good breakfast

the spa bath slowly drained no matter what we did but we were still able to use it.

pool was being renovated

the pool was closed .

the pool was cloudy and i didn't feel like it was very clean

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

hopefully pool will be opened the next time

the pool and hot tub was the best and the free breakfast was very

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

not enough towels in the pool area

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

great resturant and bar on site!

loved the bar area

room 346 we stayed 2 nights both nights kids screamibg and running halls til all hours of night and that's from like midnight to

i ran the jets in the spa bath and a bunch of nasty mold

were abel to accommodate my early check in

spa tub

the pool was nasty and environment was not good for kids

pool was nice

they didn't have hot breakfast or the pool was not open they said do to short staffing.

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

breakfast was spartan, but was pretty much as expected for the price.

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

did not clean spa tub every day

only problem was that the spa tub broke, so i wasn’t able to fully enjoy what i paid for

the pool was refreshing after a day on the highway driving

enjoyed the room and the hotel gym

breakfast food could be improved but not bad for free

i love full size fridge and studio kitchen

clean and quiet. full kitchen. quick check in.

kitchenette, full sized fridge, microwave

kitchen net the washer's and dryer's the space the area it's located in bunks and restarauntes and

amenities, kitchen, quiet room; excellent location

a kitchen but you don't get dishes, glasses or anything

room facilities with kitchen

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

also the small kitchen is really helpful for my life in here

interesting kitchen in the room

the free breakfast and out door pool

accommodated with late check out as i ran the detroit marathon

breakfast was very good and pool was also very nice

the price & breakfast

but it would've been nice to have a microwave in my room and a laundry facility for guests

they didn't have breakfast just coffee

good parking and laundry on site

there was no breakfast, and the location was perfect.

love the location coffee is bad but is what it is no breakfast offerings

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

not enough when staying 5 nights with 3 kids

it was in a convenient location and close to chuck e cheese and parks for the kids

my kids were disgusted

casino shuttle got there within 2 minutes whenever we wanted room was clean

pool was great for the kids in february

to make matters worse, the shuttle dropped me off to an event i had

the hot tub was barely half calf deep with water but the kids enjoyed the pool

breakfast was good and so were the bar meals

pool, gym and staff were great.

we had an accessible room, which was a little inconvenient as far as space in the kitchen(and lack of full size ironing board)

i loved the buffet style breakfast and friendly staff

good shower (excellent water pressure), nice work area with a good desk chair, and adequate gym

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

pool area was small

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

rooms had a great layout with the small kitchen area along with the sleeping area

had a full kitchen if we wanted to cook

that they have a kitchen

kitchen area

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

pool was freezingud83eudd76 in january

the price, the staff, the amenities, and the pool for my grandson

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon waffle maker and all only a few options this is the hyatt comfort inn offered more

very pleasant stay, accommodating staff, clean room, nice bar and a great breakfast.

breakfast choices could have been a little better

the property was clean, great breakfast, restaurant and lounge.

i like that they had a late check out for 1pm made a big difference and was great