location, breakfast, parking, staff, cleanliness

i liked how clean the room was and kitchen was. the hotel overall was nice.

a large and has a fully functioning kitchen and large spaces

kitchen

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only lids

were not allowed to eat the breakfast buffett and did not realize it was not included in the room

the front desk lady was cool at check in, but the bar and the cook were nasty

the staff and the fact that you have affordable laundry service. and good breakfast

everyone was very nice and hospitable. breakfast in the morning was good.

breakfast was decent for a buffet style included in our stay

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

one for me and one for the kids

only one bar of soap in bath to start. we easily got another for the stay however.

i didn’t use the indoor pool but i did look at it and it was very clean

bathroom you had a pool hot tub

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

breakfast was just fine.

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

the breakfast was

breakfast was hot & good variety

pool and nice to my children

pool was closed. kids very disappointed

breakfast was exceptional

chelsea was wonderful. pool was nice. breakfast was great.

staff very friendly and welcoming. room was roomy and very nice. breakfast had nice selections.

nice hotel room was big and clean and the kitchen area was convenient.

loved the full refrigerator and provided breakfast

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

beautiful hote, great breakfast, very comfortable

attached restaurant served a very good dinner and breakfast buffet

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

it had everything on site . a restaurant a bar and starbucks.

pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

had good food, was open for breakfast buffet and also alla carte

the bed and spa tub

the spa bath is so awesome

then they didn't give me at least half my money back and i had the king spa room

gym center open 24h/24h hotel team quite small but

pool was closed due to covid

cleanliness overall, the room was big, lots of room for our family, bathroom also big & the breakfast was really good

i wish it had a hot tub don’t get me wrong i like the pool but the other would be nice

we have stayed her in the past and love the shuttle and location.

loved having a full kitchen. mini fridge! microwave! wonderful

was newly renovated, provided a reasonable kitchen area within the room, professional friendly staff, nice coffee / oatmeal (with a variety)

2 day stay it was clean quiet didn’t have to smell cigarette smoke through the halls it had a kitchenette stove fridge microwave the heat and a/c worked i was able to bring my lil furry animal

location and convenience of kitchenette.

the room has a kitchen and everything you need on it

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on doors, tracking

loved everything it was quite the pool n hot tub was so well needed

-water fountain is near gym, breakfast is amazing here

breakfast is great

accepted early check in

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

the kitchenette was a nice amenity. also, the hotel bathtub shower great water pressure.

the combination of homely amenities like the kitchen & desk area

breakfast could have lasted at least till 10am

no breakfast

kids making noise and running in hall

so much noise from the rooms around me. it was a bunch of kids and no adult.

the pool was dirty

we went to the restaurant and bar one night and they only had one person working

too many kids without adults at the pool so i could not even swim and the tvs are outdated

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn’t make since don’t have any

breakfast, toothbrush, better tv

location great. breakfast unavailable. coffee only.

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be refunded no updates

nice staff, decent gym and a good little snack area

nice kitchen…

mediocre breakfast.

the room had a kitchenette and there were dirty dishes in the dishwasher

gym was a bit small and too hot for an intense workout

the hotel also has a gym that made it convenient to work out

clean everywhere, including the elevator, gym and laundry

love that it had a gym we love that it had on site landry we love the cooking area love that it was right by the

really try to help me with all the problems i had, started from wifi not working up to changing rooms when there were problems

i was working from my laptop, the wifi password kept being changed without informing the guest

bed and wifi

ac in the first room did not perform well for the 92 degrees, and was a dead zone for wifi

wifi was not working most of the time

the kitchen was well stocked, spacious, and clean. the room was clean as well.

excellent value - received a studio suite with a kitchenette for a great price.

i like that they have a full kitchen.

the kitchenette was perfect for light meals

it was wonderful to have a kitchen in the room. saved us a lot of money on food.

that they have a kitchen

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

there was no dishware in the suite, which had a kitchenette complete with a stove

kitchen area

rooms had a great layout with the small kitchen area along with the sleeping area

not clean towels,no kitchen

the hotel bar closed too early.

loud hotel guests making a racket at night music in bar friday night was ridiculously loud

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

avoid kitchenette rooms

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room with reasonable prices

my son was disappointed not to use the pool but that was no fault of the staff/availability there

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

the pillows, and the pool was cold

no breakfast yet due to caution of covid 19

breakfast was not good

great desk service & very nice room plus the complimentary breakfast was cool

available amenities like the gym and the free breakfast everyday

the staff was friendly and the room was clean. the breakfast was good.

room accommodations, hotel cleanliness, breakfast

i was thankful for the hot tub and pool as well after a very long day

i loved the buffet style breakfast and friendly staff

lot of kids in pool area, breakfast area

equipped room kitchen was great for all my cooking and food preparation needs.

continental breakfast, just a small choice of oatmeal, granola bars, or muffins, along with coffee, hot

switch would have been useful the one on the radio was ok, but not enough when entering the kitchen area

it had lots of amenities: kitchen, laundry, fitness room.

kitchen ware (dishes, flatware, etc) had to be requested at the desk and came in a plastic tub

the breakfast was disappointing

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

great resturant and bar on site!

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

loved the bar area

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

close to 12 oaks mall staff was friendly bar and restaurant are very good

to make matters worse, the shuttle dropped me off to an event i had

pool was great for the kids in february

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with that door we could hear everything

kids running back and forth

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

the website made it look like there was an actual bar area, but it's just part of the bistro

kids had to walk throught the dark courtyard during winter, slight inconvenience

we ended up just getting 1 bar from a nice housekeeper

breakfast was very good. the kids enjoyed the pool.

i loved the staff, particularly patricio- he was very accommodating and my kids loved him

the beds were comfortable, the pool was great and the breakfast was a great bonus

turned out to be a bit far from our destination. pool was extremely cold.

waited at the bar for a drink with my wife staff was filling the cooler and ignored us very rudely and walked

free laundry room, nice big gym

the price the quiet location.free laundry and gym.

nice little gym and snack shop

laundry

the gym had a water fountain but it was turned off

had a bit of problem with the card reader so they put me in another room right away plus the bar served good food and it is next to a mall which is a bonus for

i requested early check in and they allowed it without hesitation

the location is next to bar louie which provided good food and service.

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

loved the properties room and pool area they were very safe when it came to the covid

heat tub and swimming pool and laundry

the food & pool were a plus

the people at the pool were to wild.

only thing was that the bistro and the pool were not open

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

only thing (not a huge deal) wasn't able to get in pool or hot tub

there was a large amount of kids in the pool and hot tub

the pool areas was also clean

staff was very accommodating! super friendly. fantastic breakfast buffet.

was perfect world of been better if the restaurant and pool was open but you can’t blame them for the pandemic it was a lovely

perfect for families..with indoor pool and breakfast

perfect for families..with indoor pool and breakfast

the hotel bar didn't open till 5pm and the hotel was full

pool was very small and the hotel was a bit busy because it’s connected to the conference center

not the property fault but the bar n grill food was extra expensive but wasn’t worth the

the kitchen was also very nice, it is the type of place i would stay at for a longer duration of

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

the breakfast area is clean and the food is good

only thing they could do is add more kitchen items such as pans and skillets/frying pan.

it had a kitchen

breakfast

no indoor pool or anything for kids to do

also,,, the kitchenette did not have pots and pans no cooking range' false advertisement

the breakfast was good but i would like a couple more hot food options

a tired mom i booked the room with the jet tub for a relaxing weekend by myself without the kids and it worked perfectly well for what i was aiming for

the kids slept on the hide

the price and how clean it was also the kitchen

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

breakfast-it’s not good at any tiwne place duite

breakfast was same everyday

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

breakfast was nice

free laundromat and breakfast and snacks

breakfast was good. staff were very pleasant and helpful.

spacious room. full size kitchen was convenient and breakfast was good.

the hot pool it stayed with dirt floating we couldn’t get in it

the breakfast was great too

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

the hotel including pool, room and breakfast area were very clean

the pool was clean.

was large with kitchen and items we forgot at home

nice pool& hot tub, fitness area was good

room were exceptionally clean! bed & pillow comfy! great breakfast.

having some plates/cups/bowls was super helpful with the kids

space in room. breakfast buffet.

loved the kitchen area the size of the room for one person you had everything in the room that you

central location to places i needed to be. full kitchen set up for preparing meals on site.

clean. up to date design. loved the kitchen. dodnt cook but nice to have had that option

the mini kitchen in the room was really awesome. ud83dude0aud83dude0a

kitchen. bbq grill

breakfast was good too

breakfast options were absolutely terrible

breakfast was reported to be excellent but was also less then good

breakfast gone by 7 no options

it’s not clean at all. it’s ghetto and breakfast is a joke.

breakfast was amazing

fresh, clean, great pool and work out facility. breakfast was offered and great variety.

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

clean, quiet, nice pool, welcoming staff

a hot tub in pool area would be great ;) honestly the friendly staff just made our stay great.

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

the chlorine smell from the pool permeates into the lobby and elevators.

the pool was very small.

size of the pool

great facility with breakfast includes. highly recommend

breakfast

advertised a continental breakfast, but didn’t provide anything but coffee and bread

no breakfast left when we went down 45 min before 11

shabby room lack of amenities, hand towels, etc poor breakfast options

no breakfast was provided. delivery apps worked fine. so did lyft.

pool was out of service, the laundry was out service and the treadmill in the fitness center was

no whirlpool/ spa would like real eggs for breakfast.

the breakfast was amazing. the room was clean and the hotel was very quiet.

simple but fresh and hot breakfast

i had no hot tub and that’s what i needed the most more than the pool

everything was fine. the breakfast was good. very convenient to the shopping center next door.

bar needed bagels and the pool to stay open later

kids playing ball around baby's and other folks with

and the following day the kids went to have breakfast and think they're gonna go swimming but they can't because the pool

fitness center was great seeing that we were away from our normal gym to keep on our routine

great no frills hotel. beds are comfortable androoms are nicely updated. kitchen was a plus.

i liked the kitchen space once the market is across the street and you dont need to spend a fortune to simple

they should also have dishes, silverware, and pots/pans in the room since there is a kitchen

if you are there for long term, this is the one, you have a standard fridge, a stove and a kitchen sink

room with kitchen stovetop and microwave as well as convenient location, coupled with gym facilities and efficient laundry room, making our extended stay

was nothing really that i would’ve changed but the group of kids running up and down the hall playing ding dong ditch was a little annoying but nothing

was no bathroom fan and the pool was small and chilly, the room the pool was in was not very inviting

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working properly ud83eudd7a no hot

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

hot breakfast was excellent

staff at 5 restaurant were great. gym equipment not able to connect to internet

they have a magnificent golf course if you are a golf fan

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

few restaurants on the property which was nice for convenience, with the five steakhouse offering room service for all meals

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before i left

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room which was dirty and disgusting i am so unimpressed with this hotel i can't even tell

i had to take my linen and towels to the laundry myself because there was no housekeeping

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is filthy the water is nasty inside the washer dirty underneath the rubber in the

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

things like coffee and tea in the room. better wifi without paying for premium.

wifi was absolutely terrible

poor wifi connection

gym with two peloton bikes

fun sports bar next, super friendly staff, cheap rate

closed the breakfast bar 15 minutes early

great bar and grill next door with live music

waking up to the aroma of freshly brewed coffee and enjoying a hearty breakfast set the perfect tone for exploring the surrounding area

i liked the staff,they were friendly,and the bar and grill was next door.

the gym, bar, restaurants are really good. acess to the sea foid place too

not enough towels in the pool area

bar not open on sundays

pool was extremely cold, to the point that the kids didn't want to swim

love the set up with the room being near the pool and with covid you guys are only allowing 10 people at a time

excellent. only disappointment was breakfast bar empty when i went still within time

the location and the bar staff were excellent.

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

i like the bar scene with local crowds

fantastic, bar and restaurant food very good

it was great the staff , the room , the breakfast . we would use your hotel again .

very clean. breakfast was nice.

breakfast ended @ 9am. should extend it to 10am.

the continental breakfast was decent, but fresh

i didn't eat the breakfast, the bed was great

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

the rooms was clean and nice the breakfast was good

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for those who stay

the kind staffs and the breakfast are the best!!

the noise outside loud cominf in and the basement floor is at works, gym not available

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

location , parking, free breakfast

the breakfast was much better than expected. the kitchen area was immaculate.

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

the bar and dining

we love there was a lobby bar and a full kitchen menu to order from. breakfast was lovely.

gym equipment poor. breakfast limited.

the restaurant and bar were good

staying here with my s/o and 3 young kids while waiting for our new place to be ready

they woke up my kids over and over

location and that they allow our fur legged kids to sfay for free

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

building from the front entrance to the room is extremely clean, great breakfast too

also, the pool was a little small, especially with a lot of people using it, and no hot tub

pool was ready to use, but the hotel did not receive the certification yet, we were not able to use

very tidy and the pool was fun!

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

it was very clean and very comfortable. the pool was fun for the kids.

pool for my kids

they even were willing to give us a late check out

breakfast was decent, fitness center had good equipment in working order, staff was pleasant and helpful

the staff was very helpful and friendly, especially the person who helped with breakfast

didn't particularly care for the breakfast menu.

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

very nice. very clean and quiet place to rejuvenate. good breakfast and amenities.

there is no whirlpool like in the pool photo

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

love the fitness area

we were there for kids us fencing competition

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

modern decor. bar and starbucks

pool was very nice!

the pool was open, and nice

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine products in first floor bathroom

breakfast offerings. allowed late check out .

we loved breakfast and the pool

the kitchen was so nice to have

chose the facility primarily bases on fitness center peloton bile and treadmill

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

i found the staff at the reception and in the kitchen really kind and professional

breakfast wasnt the greatest and the pool was closed due to covid

no hot breakfast both days…bummer

loved the hot breakfast!! great location. friendly staff. clean rooms.

friendly staff, clean rooms, nice pool. best breakfast!!

wish they had shuttle service to dte music theater

pool clean

free wifi, good rate, included breakfast

also, there was a hot breakfast that alternated between scrambled eggs or mini omelettes, sausage or bacon

breakfast was very good. it was fine.

great hotel ! clean and great staff ! one of the best breakfast

very comfortable beds, cleaning crew did a great job and breakfast is very good.

breakfast was great

breakfast was great

loved bathroom and kitchen set up

my kids loved the pool

the suites having so much there to use in terms of kitchen appliances and dishes was great

great location and the price was amazing. jacuzzi tubs and a big pool!

great price, big pool, jacuzzi in the bathroom, friendly staff

the spa tubs are great, but advise that you give the jets an initial quick clean out via fill/ run

it continued till midnight and kids were running and screaming

could’ve been warmer and there tvs didn’t allow you to watch a portable dvd player for kids

was quiet, clean, very comfortable and equipped with a well-stocked kitchen

free laundry, just pay $1 for soap, if needed.

they even have free laundry

location, staff and price and kitchen

i did not have a chance to use the gym but it looked very adaquate