the breakfast was very fresh and varied

loved the kitchen!

room was clean; all kitchen utensils and appliances were clean. breakfast was good.

the room had a kitchenette and there were dirty dishes in the dishwasher

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be refunded no updates

the continental breakfast included variety and was tasty

breakfast and laundry facilities

nice hotel room was big and clean and the kitchen area was convenient.

i love all of the kitchen amenities and the fact that we have plates and silverware and real cups

my husband thought the breakfast was too healthy and didn't enjoy the buckwheat pancakes!

i wish it had a hot tub don’t get me wrong i like the pool but the other would be nice

very hospitable staff, especially the server at breakfast

the pool was small and cold for indoor.

excellent breakfast with a lot of selections

the breakfast was amazing!

having a pool and hot tub, and the ability to eat all meals there, was a plus

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on you

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room above

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

breakfast was not great, but it was something.

kitchen

very clean and the staff were friendly and helpful. great breakfast options as well.

clean rooms, comfy beds, really good breakfast

real nice breakfast and very comfortable bed

the staff and the fact that you have affordable laundry service. and good breakfast

the front desk lady was cool at check in, but the bar and the cook were nasty

breakfast was weak but at least it was something to eat.

trash all over on the 3rd floor in the laundry area

they need a adult pool hour

great resturant and bar on site!

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

loved the bar area

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

would have liked hours for breakfast start time and end time an hour later on the weekend.

was impressed that a full breakfast was available

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

breakfast was very good also and i would stay overnight in the future

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

pool was closed. kids very disappointed

were a few too many kids for my liking but seriously--what can you do about that

kids jumping into pool.

the staff was super friendly. the breakfast was filling with a good variety of choices.

kids and wife liked the breakfast made for a good time.

gym was

close to 12 oaks mall staff was friendly bar and restaurant are very good

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with that door we could hear everything

the hot tub was barely half calf deep with water but the kids enjoyed the pool

that has a kitchen

rooms had a great layout with the small kitchen area along with the sleeping area

kitchen area

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

the kitchen sink drain plug didn't fit

excellent breakfast, bed perfectly comfortable

it was so clean, absolutely beautiful. breakfast was amazing!

we didn't utilize the kitchen but it was really nice

i loved the buffet style breakfast and friendly staff

pool area was small

my son was disappointed not to use the pool but that was no fault of the staff/availability there

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

the pillows, and the pool was cold

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room with reasonable prices

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

restaurant, exercise room, breakfast variety, staff, cleanliness, pet-friendly

had good food, was open for breakfast buffet and also alla carte

- exceptional customer service - spacious and immaculate room - excellent value breakfast we look forward to returning

great that you have a gym that s open 24 hours

the pool is too small

the bed and spa tub

the spa bath is so awesome

then they didn't give me at least half my money back and i had the king spa room

the bar would be absolutely great , if the menu could be expanded

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon waffle maker and all only a few options this is the hyatt comfort inn offered more

the property was clean, great breakfast, restaurant and lounge.

breakfast bar was terrific

pool should be bigger.

central location to places i needed to be. full kitchen set up for preparing meals on site.

one might say this the is like a small apartment with a tiny kitchen, but two queen beds

we didn’t have a chance to use the kitchen during this visit, but it’s a huge blessing to have access to a kitchen when you have

loved the kitchen area the size of the room for one person you had everything in the room that you

they worked with us on early check in we really appreciated it

the breakfast every morning was very good

the breakfast bar maybe could have more selection but for the number of people using it while i was

clean, quiet, nice pool, welcoming staff

the breakfast should change from day to day. it was the exact same thing everyday.

the breakfast was delicious

pool was out of order

pool was very small and narrow

the pool was very small.

breakfast could have been better but during this pandemic, it is very understandable why it was

breakfast had a great selection different everyday

the hot tubs are dangerous for showering especially kids and older people and needs a good cleaning

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as outside trash can was so full a

kids enjoyed the pool

also bathroom was motion sensor lights and one of kids was using bathroom and lights went dark on them

there was 4 of us including 2 kids and garbage overflowing and bedding too small for the bed

staff, breakfast, and pool.

after 15 minutes, my kids started coughing

bathrooms was clean kitchen was

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

breakfast was nice and kids loved pool/hot tub

breakfast options are good and fresh

and the breakfast was so good

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were really looking

great breakfast and staff very friendly

very clean, breakfast had a wide selection. granddaughter loved the pool

we got the room with the whirlpool tub, so the bathroom was huge by hotel standards

only thing was wrong they didn't orange juice for breakfast and no bacon

very good breakfast

great location and excellent breakfast

pool was closed

room with kitchen stovetop and microwave as well as convenient location, coupled with gym facilities and

also couldn't get kitchenette stove top to work

kitchen and bathroom counter weren’t properly cleaned

room with kitchen stovetop and microwave as well as convenient location, coupled with gym facilities and efficient laundry room, making our extended stay

great no frills hotel. beds are comfortable androoms are nicely updated. kitchen was a plus.

gym was a bit small and too hot for an intense workout

the hotel also has a gym that made it convenient to work out

clean everywhere, including the elevator, gym and laundry

love that it had a gym we love that it had on site landry we love the cooking area love that it was right by the

of empty rooms but people (partiers and multiple kids) put right next to me

i didn't get to try breakfast because i don't get up early, but it smelled great

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on doors, tracking

the breakfast was delicious! the server was friendly.

large room with comfortable beds, and the breakfast was very good!!!

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

breakfast could have lasted at least till 10am

the combination of homely amenities like the kitchen & desk area

slow internet unless you want to pay more, minimal continental breakfast.

kitchen area

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn’t make since don’t have any

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

location great. breakfast unavailable. coffee only.

breakfast, toothbrush, better tv

tv did not have signal at all. wifi not available second night.

really try to help me with all the problems i had, started from wifi not working up to changing rooms when there were problems

i was working from my laptop, the wifi password kept being changed without informing the guest

free wifi

ac in the first room did not perform well for the 92 degrees, and was a dead zone for wifi

was newly renovated, provided a reasonable kitchen area within the room, professional friendly staff, nice coffee / oatmeal (with a variety)

loved having a full kitchen. mini fridge! microwave! wonderful

there wasn't one time plates or cutlery, no electric kettle, no gym, no phone in the room (the ask for extra charge for it

easy to get to from highway. full kitchen to make own food

kitchen i was able to cook instead of spends no extra money on fastfood

the kitchen

price and location, and also have kitchen

no biggie, i just washed it off in the kitchen sink

had to curl my hair from the kitchen

the kitchenette was perfect for light meals

that breakfast wasn't included and the pool wasn't open.

bar was packed

down late for breakfast and the front desk agent asked the chef for some pastries for me and my kids

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

nights were horrible with noise from another room in and out the room all night with a bunch of kids

switch would have been useful the one on the radio was ok, but not enough when entering the kitchen area

the free breakfast was lame.

no breakfast because of covid 19

bed was too narrow for a couple. there was no coffee or breakfast a few days.

i love the kitchen, location, wifi, and staff.

nice pool

not clean towels,no kitchen

restaurants & bar was nice however the food was undercooked

breakfast bar was in a good location, the kitchen staff was very hospitable and didn’t like the fact that the eggs were always cold

avoid kitchenette rooms

great desk service & very nice room plus the complimentary breakfast was cool

great breakfast!

the staff was friendly and the room was clean. the breakfast was good.

extremely friendly and easy in and out. nice breakfast.

the scrambled eggs & sausage patties were excellent breakfast buffet was great

the website made it look like there was an actual bar area, but it's just part of the bistro

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

too many kids by my room and they were noisy at times but the noise didn't last long.

the food and bar area close too early.

the toilet too low & no handicap bar by toilet.

the breakfast bar was well laid out and the food was good

very friendly & the pool is actually open!!

i loved the staff, particularly patricio- he was very accommodating and my kids loved him

breakfast was very good. the kids enjoyed the pool.

pool

loved the pool area and that there was a gym available 24 hours

the room off the pool and the location

loved the pool area and that there was a gym available 24 hours

the kids unsupervised at the pool

the kids unsupervised at the pool

lovely staff great breakfast and fast check in

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

clean, free breakfast, nice staff

the manager was so nice, the breakfast was great and it was peaceful

very nice. very clean and quiet place to rejuvenate. good breakfast and amenities.

spacious enough to park my race car trailer

noise from rooms next door due to kids running, jumping and hollering

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

we were there for kids us fencing competition

love the fitness area

staff was nice and the gym was very nice after the room was cleaned properly the room was

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

couples in hall ways with their kids arguing left to right

free laundry room, nice big gym

the gym had a water fountain but it was turned off

the kids liked the pool area

i didn't like the pool wasn't open or no ice machine

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head under water in the water

the room and pool!!!

the fitness center - excellent and well-equipped gym.

location,swimming pool

the location is next to bar louie which provided good food and service.

they have amazing staff and pool

had a bit of problem with the card reader so they put me in another room right away plus the bar served good food and it is next to a mall which is a bonus for

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

the breakfast

kitchen had an unpleasant smell but we cleaned and sanitized it and everything was fine

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

the breakfast area is clean and the food is good

loved that it had a kitchen with dishes the pull out sleeper it had everything i needed a nice sized refrigerator

good kitchen space nice staff easy checkin and out breakfast was pretty good

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

super rooms, living room, dinette and kitchen

breakfast-it’s not good at any tiwne place duite

pool and dinning not available because of covid.

the pool areas was also clean

customer service, the size of the room and pool area.

no breakfast service on site but there were places to eat nearby. staff very friendly.

the pool for my kids

the breakfast was very good and filling

breakfast was nice

breakfast was good. staff were very pleasant and helpful.

free laundromat and breakfast and snacks

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

no indoor pool or anything for kids to do

the ladies at the front desk were phenomenal! the pool was great!

the $100 security deposit, unable to swim due to the constant kids in the pool

a tired mom i booked the room with the jet tub for a relaxing weekend by myself without the kids and it worked perfectly well for what i was aiming for

room was very neat and clean and i loved how the lights was in the pool i will be back again thank you for having me as a

things like coffee and tea in the room. better wifi without paying for premium.

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

poor wifi connection

wifi was absolutely terrible

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

fantastic, bar and restaurant food very good

excellent. only disappointment was breakfast bar empty when i went still within time

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

i like the bar scene with local crowds

the location and the bar staff were excellent.

parking lot is impossibly small

gym too small

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

the breakfast was much better than expected. the kitchen area was immaculate.

location , parking, free breakfast

i wish the pool was open later in the evening.

the breakfast was also really good

there were people hanging out smoking pot at all the entrances. i have 2 kids.

breakfast had many options for me and the kids

kitchen had full refrigerator and dish washer (which we didn't need to use

the breakfast, the room was very clean, parking was easy and so was check in

free breakfast, kid friendly

on sunday the pool open at 1pm when check out at 11

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is different every time

the limited pool time due to covid-19

the kitchen and location

no pool, no gym, no business center, no channels on the tv, bad place

has everything i need for week long stay, fringe, kitchen, iron board,gym and good price!

the room size was huge! it was very comfortable. it had a kitchen and very personable staff.

on the website it says free breakfast but there was no breakfast.

the gym had equipment that were either broken or in need of repair

lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

good breakfast

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

breakfast was very basic

gentleman that worked the breakfast buffet was not very friendly

very clean nice fire place outside and nice pop machine and shampoo in bathtub and nice pool

kitchen facilities very complete and appreciated

they could have advertised the pool a little more did not know they had one until check in.

love the kitchen which included any and everything you would need

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

the breakfast was great also

everyone from the registration desk to the people serving breakfast were friendly and hospitable

rooms where not fancy but modern and clean ,poop fitness area was well

really liked the full kitchen

we didn't get up in time for breakfast.

the room was spacious and loved having a kitchenette

kitchen was stocked and convenient

kitchen

the room was large. kitchen big. comfortable lazy boy and sofa and king size bed was nice.

very comfortable room . kitchen clean , having a refrigerator was a plus

can do laundry to the blankets too

bed was comfortable, room large, kitchenette serviceable.

the kitchen, but had no dishes or utensils.

definitely the outdoor pool.

dirty, pool not available

the outdoor pool

pool green floor dirty from construction,rugs appeared never cleaned

didn't use the pool, but it looked clean too

we also used the pool

didn't have any breakfast. pool was nice.

breakfast wasn't included in the stay

it has a an indoor pool with an outdoor patio

breakfast choices pricey

the pool and cleanliness of the grounds and rooms

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald’s next door as well as the gas station

free breakfast proximity to shopping

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

i loved that they had delicious breakfast in the morning including a waffle maker

haven't ate yet but the room and property is very nice ill be trying it again when the pool open in the summer

and in the gym some of the equipment seem to be broke

very functional hotel with gym&pool and pub wher you can have lunch,dinner and breakfast

an their gym was not clean an very

the pool was very cold and hot tub not very warm

a lovely gym, 2 pools

modern room (except for the cracked cooling/heating component) and a great breakfast, which was included with the stay

the breakfast was good and staff was polite

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never up in time to enjoy it but they liked

location and cost, kids enjoyed the pool

rooms were very spacious and a great location. breakfast was perfect too

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down the halls

there were kids ding dong ditching us but i think that was handled

the kids running late night

room was clean overall nice pool area one table inside one table outside breakfast was

pool....not too overcrowded....not too noisy for the most part...friendly staff

room service food was always served cold every time very disappointed

staff at 5 restaurant were great. gym equipment not able to connect to internet

i didn't see spa facilities?

thing that could be different is the pool size it is soo small for how big the hotel is

i could not use the pool, maybe next year

pool was smallish.

the pool and breakfast was wonderful

breakfast was delicious

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight stay

spacious rooms, friendly staff, breakfast

fitness center was great for when traveling

not much for kids to eat ,was out of pancakes at 9 am

to guest rooms and the lobby, i was disappointed with the decorating of the breakfast area

breakfast was probably the best hotel breakfast i’ve ever had

very nice rooms! pool was nice and warm!

love that we have access to a gym and wash room

room was very clean, large closet, spacious room, kitchenette and the staff was very friendly

the halls smelled like you were walking down the laundry isle at walmart

my kitchen wasn’t clean crumbs on counter and the floor

the laundry, gym common area and the dining area all was very clean and decent