excellent. only disappointment was breakfast bar empty when i went still within time

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

wifi was absolutely terrible

poor wifi connection

things like coffee and tea in the room. better wifi without paying for premium.

the mini bar was restocked fairly promptly

the noise outside loud cominf in and the basement floor is at works, gym not available

location and parking

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

the kind staffs and the breakfast are the best!!

excellent full, hot breakfast (large selection)

that the kitchen chairs needed spot cleaning.

breakfast wasnt the greatest and the pool was closed due to covid

the breakfasts were great as well

i also enjoyed the breakfast

also, there was a hot breakfast that alternated between scrambled eggs or mini omelettes, sausage or bacon

very comfortable beds, cleaning crew did a great job and breakfast is very good.

it includes breakfast which is a plus

great hotel ! clean and great staff ! one of the best breakfast

very clean and staff so nice! good breakfast bar.

ahead to ask questions and didn't seem to know what kind of breakfast they served and what the pool hours were

breakfast kids playing football in hallways, to loud

location had real dishes, the bed was comfortable, the shower was great, the food was great for breakfast, nice kitchenette area in room the fact that the pool stayed open until 11 was a major

loved bathroom and kitchen set up

because it was my son's birthday and it was very clean only 5 feet so it was easy to watch the kids

free laundry, just pay $1 for soap, if needed.

location, staff and price and kitchen

the full kitchen with complimentary microwave popcorn

i did not have a chance to use the gym but it looked very adaquate

big room with full kitchen. i made breakfast every day.

clean quiet comfortable rooms pool and hot tub great for kids

some of the people in our family said that the pool water and hot tub were too cold.

breakfast menu.

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was cold out side i left we stayed in our car for 5 hours because we came from

lots of kids running and screaming all day and night

have late check out and early check out upon request

the gym was also freezing cold

plus the pool and hot tub is great

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

step was very very nice i liked the monday through wednesday social with the food and a little bar also the hot breakfast is amazing and many options

to far too walk i not sure there was breakfast due to remodeling

the option to visit lifetime fitness since their pool is closed.

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

particularly like various parking entrances near rooms

breakfast was luke warm at best and dried out

pool was extremely cold, to the point that the kids didn't want to swim

they have a wonderful pool and hot tub

that the pool wasn’t open, but i understand why though

the kids unsupervised at the pool

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

early check in, and always nice front desk staff

good place. everything was good in the rooms. pool was very nice too

didn't get a chance to use the indoor pool

business center, fitness center, and restaurant were all closed

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

start off with i spent 704 dollars renting a room with a kitchenette since i was losing my home and had to bring my food with me

free laundry room, nice big gym

was thankful and glad that the staff accomodated me and my girlfriend to allow us an early check in

my kids were staying im that room

friendly staff kitchenette laundry facility

the property offers some amenities like the gym and laundry and it was easy to walk the dog

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

spacious room. full size kitchen was convenient and breakfast was good.

spacious room. full size kitchen was convenient and breakfast was good.

breakfast was good and the location is a reasonable distance from downtown detroit

it is always nice to have a kitchen in your room, no matter how small, it just makes everywhere seem more home-y

i went to laundry room to start mine

we had to buy cleaning supplies to clean our spa bath and bathroom

maids, laundry staff and anyone trying their best to keep this hotel afloat

were abel to accommodate my early check in

the spa tub (needs fixing asap though it leaked terribly)

very nice as well they have a well oiled machine perfect place as well for long term projects , breakfast is served , highly recommended

ordered a room with kitchen, they didn't give it for me

pool was nice, staff was friendly, beds and bathrooms were very clean.

; you can tell, and the breakfast bags are so cute and have lots of healthy treats and goodies in it

pool people were very nice love the area

choices were good for kids.

hopefully pool will be opened the next time

breakfast was pretty good. really liked the frittatas. kids loved the waffles.

clean, options, breakfast, hot tub

the breakfast was also very good

great bed, great shower, ample space, refrigerator, kuerig coffee pot, and a daily breakfast

the breakfast and location both were excellent !

spa tub was good. it worked!

the pool.

the walls over the spa tub were peeling, and the light did not work

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on

cannot think of anything, except maybe breakfast could be included in the price of the room.

although i did order a drink at the bar and the bartender was lovely

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

selection for breakfast

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

very functional eat in kitchen

amenities, kitchen, quiet room; excellent location

every room comes with a kitchenette, which gives it an

kitchen net the washer's and dryer's the space the area it's located in bunks and restarauntes and

breakfast was definitely delicious too

pleasantly surprised that breakfast and parking were complimentary

small gym

free breakfast, comfortable and spacious room, friendly staff

great gym for a hotel as well

also the small kitchen is really helpful for my life in here

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

a kitchen but you don't get dishes, glasses or anything

interesting kitchen in the room

room facilities with kitchen

it was clean it was pretty cheap breakfast in the morning

weekday breakfast closes too early....at 9am.

room, pool, breakfast

the outdoor pool was nice but in the winter hampton would have them on that

the pool outside was nasty with a small amount of green water that smelled

it was good that the fitness center was open

decent fitness facility, and the sauna was a nice surprise bonus

the outdoor pool was nice since it was hot

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

the free breakfast and out door pool

the hotel bar was closed all weekend without notification

liked the gym and amenities

the pool and jacuzzi were great for unwinding after a long drive

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

the pool is also crystal clear

halls were very loud all night from kids running around and slamming doors

kids hockey team was very loud, took a long time to check in

breakfast was pleasant each morning; choices were varied each day but had consistent menu items,

we did not have time to use the pool or fitness center, but both looked really nice in passing

this was a big thing because we travelled with kids and they love the pool

great pool

there was a pool and hot tub that we enjoyed

the limited pool time due to covid-19

the hotel including pool, room and breakfast area were very clean

on sunday the pool open at 1pm when check out at 11

couple kids parties who were all over and running through the halls.

the food and bar area close too early.

the food bar and grill and so much fun!

kids had to walk throught the dark courtyard during winter, slight inconvenience

we ended up just getting 1 bar from a nice housekeeper

casino shuttle got there within 2 minutes whenever we wanted room was clean

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching outside our door, people talking loudly right outside our door at all hours, a kid

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of rooms

not enough when staying 5 nights with 3 kids

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

there was no breakfast worth eating..

it had a laundry and the clerk was nice

no breakfast included. convenient location for my needs.

love the location coffee is bad but is what it is no breakfast offerings

5 mile from downtown royal oak and really close to a nice place for breakfast

- breakfast was great - location was great - i'll stay there next time in detroit

we went to a cigar bar down town when we came in for the night we had to hot water to get the smoke out our hair

to royal oak music theatre and had a lovely breakfast at a diner within walking distance

nice breakfast/lunch spot next door

love the fitness area

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

spacious enough to park my race car trailer

no bar or restaurant

noise from rooms next door due to kids running, jumping and hollering

the breakfast was delicious and had lots of options

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

the pool was closed

hot breakfast was wack but yogurt and bagel were enough.

clean, free breakfast, nice staff

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

breakfast, toothbrush, better tv

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn’t make since don’t have any

location great. breakfast unavailable. coffee only.

facility is was clean but say it a pool no pool and they had new kitchen ware

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

better breakfast selection

the combination of homely amenities like the kitchen & desk area

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

the young lady working the bar inside the hotels restaurant also displayed great customer service

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

not clean towels,no kitchen

laundry in the hallways looked really bad

pool was closed

pool looked very nice but we didnt use it

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

staff was quite nice, great breakfast, free internet in the room and quiet and it was just a very, very nice room

loved everything it was quite the pool n hot tub was so well needed

breakfast was not good

available amenities like the gym and the free breakfast everyday

breakfast wasn't served early but it didn't effect my stay.

the staff was friendly and the room was clean. the breakfast was good.

the scrambled eggs & sausage patties were excellent breakfast buffet was great

that breakfast wasn't included and the pool wasn't open.

loved the room and pool area

nights were horrible with noise from another room in and out the room all night with a bunch of kids

clean and quiet, no kids .............

jacuzzi and pool was open, rooms nice

location and kitchenette

easy to get to from highway. full kitchen to make own food

loved having a full kitchen. mini fridge! microwave! wonderful

the kitchen area

the room has a kitchen and everything you need on it

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

pillows. elevator. kitchen.

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

nice kitchenette but no table to sit at if you want to eat in the room

then i went down the the included breakfast there was nutrigrain bars and coffee

don’t have a pool don’t serve breakfast don’t do housekeeping daily

my only disappointment was that there is no hot tub at the pool.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was very good

bathroom clean & bright. breakfast selection was amazing!

the breakfast ladies were also wonderful

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

stay here all the time when we travel to see my kids

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero noise

wish the pool would've been open.

the continental breakfast included variety and was tasty

kitchen sink was clogged

enjoyed the yummy and healthy breakfast options, including a canadian bacon, gouda, egg sandwich on chibatta bread

like that it came with kitchenette but would of been nice if it came with dishes

the meeting the early check in and lower level request

good continental breakfast but no eggs available.

staff was friendly. did allow and early check in which was a plus

kitchenette was advertised yet my room did not have one

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

awesome breakfast and very clean with friendly staff

also the pool wasnt as clean

the pool water was cold, i dont think the heater was working properly.

customer service, very nice breakfast area/lounge

the kitchen chairs were stained and the complementary soap wasn't very good

no onsite laundry

no community computer and breakfast isnt warm.

only complaint i have is their breakfast has nothing but a muffin

the breakfast

laundry facilities were nice to have but the water came out hot when we selected cold

staff very friendly and welcoming. room was roomy and very nice. breakfast had nice selections.

chelsea was wonderful. pool was nice. breakfast was great.

the pool and the hot tub

were a few too many kids for my liking but seriously--what can you do about that

i wish the pool was open later in the evening.

beautiful pool, clean updated rooms, staff was very friendly.

the breakfast was outstanding

breakfast options should include turkey meats as a lot of people don’t eat beef or pork

pool wasn’t open.

would have liked hours for breakfast start time and end time an hour later on the weekend.

the breakfast was

no pool

breakfast was ok could have more of a variety, such as turkey bacon or sausage

i enjoyed the breakfast too with eggs and sausage

wonderful staff. breakfast was great.

the breakfast bags were high carb maybe have a diabetic option for the grab and go

room, the location, the fitness center in the facility, the pool, the staff was great and the continental breakfast

everyone from the registration desk to the people serving breakfast were friendly and hospitable

breakfast was amazing, very large welcoming area to enjoy your breakfast

the breakfast was small, but still great

i loved how each room had to reserve a 1 hour time slot for the pool

pool

very clean nice fire place outside and nice pop machine and shampoo in bathtub and nice pool

with nice pool gym and guest laundry

that it has a kitchen and it don't feel like a hotel it seems like a apartment

hotel employee at check in was nice and allowed me early check in.

the room was large. kitchen big. comfortable lazy boy and sofa and king size bed was nice.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

the outdoor pool

pool green floor dirty from construction,rugs appeared never cleaned

dirty, pool not available

the pool was dirty with slime

pool wasn’t open- under construction- rude employees

definitely the outdoor pool.

choices for breakfast were good, i felt the prices were quite high for the value

pool water was not clean; it was not the sparkling, clear blue that i am used to

enjoyed the pool, laundry services

no continental breakfast. had to pay for it but it was delicious

breakfast wasn't included in the stay

free breakfast proximity to shopping

the breakfast

the hotel was clean. the pool was nice.

no pool

in customer service , cleanliness staff was exceptional and breakfast was delicious

we had room service and a great restaurant with bar on site

very clean and nice ubication nice parking

an their gym was not clean an very

restaurant & bar also pool on location

cooks laundry front attendants everyone

one for me and one for the kids

bathroom you had a pool hot tub

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on you

i didn’t use the indoor pool but i did look at it and it was very clean

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and was

clean and good breakfast

the gym was great and the pool was warm. however no hot tub.

room wasn't available until after 6pm & pool was unavailable.

room, the promotion of environmental friendly ways, the hygiene products available, affordable breakfast downstairs, friendly staff, atm downstairs next to restaurant,

bar was closed sunday and monday

we had family next door to us & when we asked if they could hear our kids making noise

frozen fruit for breakfast was undesirable and no waffles

beds were very comfortable and the grab and go breakfast had so many great

i called and got an early check in

easy early check in and late checkout

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

refrigerator in cabinet,pool wasn’t properly clean

was great the staff, room ,breakfast and pool made it the best place we have stayed

there were kids ding dong ditching us but i think that was handled

the breakfast was terrible, the only hot food they served were eggs,biscuits and gravy, and a waffle

the breakfast need attention.

i liked how clean the room was and kitchen was. the hotel overall was nice.

the cleanliness and the kitchen. i was able to cook instead of getting take out.

location, breakfast, parking, staff, cleanliness

room was very clean, large closet, spacious room, kitchenette and the staff was very friendly

there was a complete kitchen in the room

the room was comfortable and well laid out and we loved the full kitchen

nice gym too n guest laundry area

laundry room

laundry room was rough

room had a small kitchen and everything was clean

location, comfortable bed, laundry facility.

only issue i had is the laundry room

i love the kitchen

pool

no pool, breakfast, bathroom.

rooms were clean. family orientated. very peaceful. late check out times.

the gentleman said we could do a late check out, 2pm, so i wouldn’t have to rush back after i had to skate the next morning

no pool

start the breakfast back up and manage the pool

kids in the pool from open to close . i think there should be an adult hour form 8pm to close

start the breakfast back up and manage the pool

breakfast was

they school close pool to kids from 8pm until 10 for adults 18 and up

the free breakfast was gone very quickly i was downstairs at 7.00 it started from 6 to 10

no continental breakfast

no pool, no elevator, no gym, no breakfast, spotty wifi

water great, pool and gym closed

breakfast with eggs bacon bagels etc

i loved the pool area. very nice gym. beautiful breakfast layout.

clean, spacious and hot breakfast

breakfast was wonderful, access to pool, clean room for the most part

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

the breakfast was good. i enjoyed it

good breakfast nice pool. f

loved location and parking

the bathroom and it was quite and good breakfast

wish the pool stayed open till midnight for 17 and older

pool fill level was oddly high

breakfast, offerings and parking

laundry and ice a plus

room was near laundry so we heard the dryer until late.

i enjoyed the hot coffee and packaged breakfast.

breakfast time could be longer into the morning. end closer to noon.

the kitchenette and the workspace were excellent...

kitchen

it was great in every way. i always like having a full kitchen - nice cooking experience.

i also used the laundry facilities they offer

good stay, room with kitchen, location good

you have the option of doing your own laundry at $3 to wash and $3 to

room, everything new and modern, kitchen with a small stove and microwave, huge fridge, lot of storage space, nice and soft

liked the size of the kitchenette and the storage and smart tv

perfect alternative to apartment with kitchen facilities adequate for short term stay

had to request tools or items for the kitchen not even a cups is available