staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

the phones would not call out to the front desk, and no info on room service

breakfast isn't that good, (no hot food), but it's pretty typical to just get a continental

there could have been more variety with breakfast items

the ability to have early check in

the meeting the early check in and lower level request

to see if we could get an early check-in before the celebration of life we traveled to attend started

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

stay here all the time when we travel to see my kids

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

grilfriend loved the shower breakfast was a#1

location was perfect and breakfast was great a great selection the room was very clean and decorated

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

cozy bed, clean bathroom, nice pool, friendly staff

pool temperature perfect, room right next to pool

breakfast was a mirage

breakfast is really bad

breakfast, no wifi no coffee not even a complimentary bottled water

good location and inexpensive and accommodating of late check out.

we were able to get an early check in for 10am

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

the kitchenette and the workspace were excellent...

room we stayed in floor was not cleaned there was noodles on the side and under the bed and the kitchen floor was not swept or mop same issue but in their defense they are very short

location convenience facilities size of room and kitchen especially.

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed with tin where

the pool was dirty with slime

pool wasn’t open- under construction- rude employees

dirty, pool not available

the outdoor pool

enjoyed the pool, laundry services

king room separate from living area is nice for couple with kids

kids has to sleep on a dirty floor

no breakfast complimented

the kids were out of control i actually was knocked into the pool by the unattended children

kitchenett area was a nice touch even though i didnt cook there

bed was comfortable, room large, kitchenette serviceable.

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

hotel employee at check in was nice and allowed me early check in.

the full fridge and kitchen was a very nice surprise and the staff was very friendly

definitely the outdoor pool.

a more family centered hotel but i think this is really more for people traveling without kids maybe

kitchenette in room

our room was clean and we enjoyed the hot tub and like the indoor pool

chose this hotel base on it having a hot tub so my kids could swim and we could relax

there was a great variety for the kids to chose from.

there was a complete kitchen in the room

the laundry, gym common area and the dining area all was very clean and decent

enjoyed the amount of amenities for the value of the stay such as the kitchenette and wash facilities

full kitchenette, spacious room, comfortable bed

loved all the amenities like workout room, laundry room, kitchen net

staff was really friendly, the breakfast buffet was great, the room was clean and the pool and hot tub were also very clean

nice pool, sauna and hot tub.

the bar closed at 11 pm on a friday. 20 people in the lounge at the time.

the pool was very cold and hot tub not very warm

the pool are was over crowded with loud teens.

i always have enjoyed good service, clean room, and excellent breakfast buffet

modern room (except for the cracked cooling/heating component) and a great breakfast, which was included with the stay

the employee said i can give you oatmeal we have 2 choices, a piece of fruit a granola bar and orange juice

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want to get sick

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of the

being able to give the kids

there were kids ding dong ditching us but i think that was handled

the pool was not open on sunday

i like the room it's big enough for me and my 4 kids

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

i loved that they had delicious breakfast in the morning including a waffle maker

staff from the front desk to the room cleaners and breakfast preparer were all friendly and helpful

the pool was clean and plenty of lounge chairs for everyone

free breakfast proximity to shopping

the gym was nice, too with modern equipment that was all in great working condition

pool was cold

although i did order a drink at the bar and the bartender was lovely

being fairly new toilets should have been ada compliant also pool was not available for one day for

noise from doors closing from other rooms. it would be nice if breakfast was included.

good breakfast options

awesome breakfast and very clean with friendly staff

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

clean rooms. boxed breakfast was good. located close to expressway & a couple restaurants.

the gym had equipment that were either broken or in need of repair

breakfast. gym room size / layout

the kitchen chairs were stained and the complementary soap wasn't very good

no onsite laundry

'breakfast' was a pot of coffee and packaged muffins

kitchenette

everyone from the registration desk to the people serving breakfast were friendly and hospitable

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

i loved the fact that there was a fitness center

the pool and fitness area were great and convenient

breakfast was amazing, very large welcoming area to enjoy your breakfast

kitchen and dining area was very convenient

the pool was closed but we were allowed to use the pool at the sonesta down the road.

2 bedroom suite. super spacious with kitchen and living room. we were 2 adts and 3 small kids

the kitchen was nice to for late night snacks and to bring breakfast back to our room

the breakfast was outstanding

with nice pool gym and guest laundry

breakfast was hot and good

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really quiet, dog friendly, got a good discounted price -lower than what

great bed very comfortable, very clean, nice kitchen set up, great staff,

love the kitchen which included any and everything you would need

great room, friendly staff, nice bar area.

the pool and gym were very clean and comfortable

bar staff was impeccable

the attached bar and restaurant were top notch.

main lobby area, which included the bar and restaurant was totally open

the opportunity to enjoy a hot breakfast and coffee all included in the cost of your room.

staff and enjoy the hot breakfasts

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

this pictures online show this hotel having a pool, but it doesn't

breakfast was good. staff very friendly. easy check in.

the hot tub jets did not work and the pool needed a good scrubbing

would like the pool and spa to be 24 hours.

loved the pool and gym hours

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the pool door was blocked with caution tape

the receptionist was super sweet and there was no problem giving me a late check out

like had a party all night long and flr famiky with kids it was super hard to

pool was a little cold.

the in room spa tub

i loved the pool

breakfast was the best i’ve had at a hotel

the pool could be warmer

breakfast was awesome and your choc chip cookies superb

loved the food, bar and breakfast. the staff was amazing.

very clean and spacious rooms! nice location and amazing breakfast in the mornings.

pool and friendliness!

staff was very friendly , the hotel was very clean & the breakfast was delicious, especially the waffles

hotel was clean, pool was nice and breakfast was on point

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

the beds are very comfortable and the rooms were clean. the kids enjoyed the pool.

spacious enough to park my race car trailer

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

modern decor. bar and starbucks

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

we were there for kids us fencing competition

good breakfast

nice room, liked the kitchen

the pool water is not clean. after swimming, the skin is so itchy.

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

clean, free breakfast, nice staff

lots of kids running and screaming all day and night

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

good variety of breakfast options.

pool was rather dirty

i absolutely love the safety, location to restaurants, and gym facility.

close to everything clean great breakfast that was included

breakfast was delicious and conveniently packaged. the room was comfortable and quite pleasant.

also, i did not like how the bathroom lights were connected to the main lights in the kitchen/living room

loved bathroom and kitchen set up

location had real dishes, the bed was comfortable, the shower was great, the food was great for breakfast, nice kitchenette area in room the fact that the pool stayed open until 11 was a major

the kickback, the pool and hot tub, the breakfast, the clean rooms

have late check out and early check out upon request

very small gym , only one elevator was working

gym was decent-my room was quiet

the grow up pool time needs to be a little longer.

a hotel in an affluent area i would expect a better breakfast

breakfast was luke warm at best and dried out

hot breakfast and dinner, indoor pool and hot tub

the option to visit lifetime fitness since their pool is closed.

breakfast no meals available no restaurant can walk to even

no cut up fruit for breakfast.

the breakfast was good, but the coffee for the breakfast was cold

pool closes at 9pm

free drink coupon when you check in but have to buy dinner and kitchen closes at 8

hotel was very clean and affordable and had a coin-operated laundry room

they allowed me a late check out

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

liked the complimentary laundry room and nice

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks and beverages

not enough kitchen items for cooking

overall everything especially laundry

they have laundry, coffee, thea, gym for free

early check in, and always nice front desk staff

that pool wasn’t open and we wanted that

the breakfast was good

surprised about breakfast because it had a kitchenette

i liked that it had a full kitchenette. it was like a small apartment.

i stopped at the desk to check out and asked a kitchen girl filling up the coffee for ice if possible

really liked the full kitchen

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

kitchen

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were so kind and friendly

breakfast choices were great, lots of choices to eat and drink

breakfast was great and the area was clean, bright and provided lots of seating

miss the breakfast buffet but adequate box breakfast due to covid rules

the pool and breakfast was wonderful

best hotel pillows ever! breakfast was delicious.

pool was smallish.

the gym, bar, restaurants are really good. acess to the sea foid place too

they have a wonderful pool and hot tub

pool was extremely cold, to the point that the kids didn't want to swim

the kids unsupervised at the pool

not enough towels in the pool area

i really like the bed and pool.

the pool was clean and maintained, which was a huge plus for my kids

room was great, comfortable beds and the heated toilet seat in the bathroom was a hit with the kids lol

guests at late night hours, pancake maker out of order on the 2nd day( grandkids disappointed), some type of sausage or bacon would be a great

clean smelled nice clean pool good breakfast modern didn’t smell like any type of smoke family friendly felt safe no

breakfast lacked variety & was not stocked well

pool area did not have towels-even after requesting some to be brought none came within 45 min

during the checking in process, we requested the temperature of the pool, none of the staff knew

pool closed at 10

breakfast was ok

spacious with a kitchenette. clean, easy parking on a super busy road, but it's quiet.

clean, nice workout and pool area, not sure how i missed no breakfast included

the pool was very nice!

new hotel, kind staff, new kitchen appliances, close to many restaurants.

there was a full size kitchen in the rooms as well

the pool was a little too cold but we were grateful for the pool being open.

we enjoyed couple days stay in the hotel and liked the gym

loved the pool staff friendliness and the fun environment for kids

gym is so small

kids hockey team was very loud, took a long time to check in

i enjoyed the jacuzzi while the kids enjoyed the pool

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

the toilet paper roll was hard too reach for most women and kids

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

it includes breakfast which is a plus

breakfast was very good. it was fine.

also, there was a hot breakfast that alternated between scrambled eggs or mini omelettes, sausage or bacon

breakfast buffet abundant & well maintained

very comfortable beds, cleaning crew did a great job and breakfast is very good.

breakfast wasnt the greatest and the pool was closed due to covid

exceptional value, breakfast, rooms, layout...everything!!

that the kitchen chairs needed spot cleaning.

one complaint: we didn't have enough flatware in our kitchen

room with full kitchen

things like blow dryer, iron nor ironing board, the dishes that come along with the room for the kitchen are not that great

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

you have the option of doing your own laundry at $3 to wash and $3 to

perfect alternative to apartment with kitchen facilities adequate for short term stay

liked the size of the kitchenette and the storage and smart tv

nice size rooms, great facilities (gym, swimming pool, pool table), bright and clean decor.

the breakfast could have been better.

breakfast as good and all the commodities they said would be there were

breakfast was so so. pool was dirty.

the fitness center breakfast options late check out bed ample soaps provided

the breakfast accomodations were excellent and easy to self serve

the kind staffs and the breakfast are the best!!

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

bed and sheets. my parking spot was awesome. it was covered.

great front desk staff, great location, clean rooms and great breakfast.

the pool.

spa tub was good. it worked!

spacious room

pool area was a little dirty.

pool open late

staff, great breakfast and facilities close to everything

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

the staff was professional and very friendly.the breakfast was good.

clean, options, breakfast, hot tub

delicious breakfast and hot coffee around the clock

i like the bar scene with local crowds

fantastic, bar and restaurant food very good

excellent. only disappointment was breakfast bar empty when i went still within time

the hotel bar was always busy

the location and the bar staff were excellent.

room 346 we stayed 2 nights both nights kids screamibg and running halls til all hours of night and that's from like midnight to

were abel to accommodate my early check in

that the people was all mean to my kids

the pool was nasty and environment was not good for kids

kids running around all day and night in the hall. didn't receive my deposit back.

the added kitchen and spa tub is what i liked.

the breakfast was amazing and fresh

breakfast bar was typical of most hotels now

another thing is the pool

only problem was that the spa tub broke, so i wasn’t able to fully enjoy what i paid for

wifi was absolutely terrible

things like coffee and tea in the room. better wifi without paying for premium.

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

poor wifi connection

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn t get despite of asking for many times

need to do breakfast or vochers.

they didn't have hot breakfast or the pool was not open they said do to short staffing.

free breakfast lol

breakfast was spartan, but was pretty much as expected for the price.

they didn't have hot breakfast or the pool was not open they said do to short staffing.

there was no breakfast, and the location was perfect.

was no breakfast

laundry on site in lobby

there was no breakfast worth eating..

it had a laundry and the clerk was nice

clean and quiet. full kitchen. quick check in.

i love full size fridge and studio kitchen

kitchenette, full sized fridge, microwave

amenities, kitchen, quiet room; excellent location

great location and kitchen

not enough when staying 5 nights with 3 kids

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of rooms

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

it was in a convenient location and close to chuck e cheese and parks for the kids

casino shuttle got there within 2 minutes whenever we wanted room was clean

booking my room i called the property to make sure they had a pool and that it was up and running, i was immediately told yes and that they also have gym that

the breakfast was good as well, we'll be staying here from here on our trips to michigan

everyone was very friendly,the set up and pool area have beautiful

the pool facilities were great the kids had a blast

the spacious rooms the kitchen had everything i needed. the beds were very comfortable.

breakfast was great. staff very polite and friendly.

wasn’t aware your outdoor pool was under maintenance

good breakfast with variations each day

the price & breakfast

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

also the small kitchen is really helpful for my life in here

room facilities with kitchen

a kitchen but you don't get dishes, glasses or anything

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

interesting kitchen in the room

i didn't have breakfast just coffee,however they did have it available

breakfast and coffee

hotel was clean, comfortable, great staff, great breakfast

kids were willing to let someone in until i stop

big rooms , fitness facilities, breakfast

room was near laundry so we heard the dryer until late.

they have breakfast and i’m comfortable there i always stay there when i come visit michigan

no breakfast, but coffee all day ❤️

smelled like fresh laundry

cleanness, breakfast, safety, customer service

my kids and i were very pleased

i missed breakfast.

with covid19 i think they can still sit out grab and go breakfast or dont include it in the pricing to book the

was ok just a little noisy from other guest and parties as of kids playing on the doors at

pool area breakfast

no swimming pool

no pool

pool

the pool did not work

tv. early check in. optional breakfast.

no breakfast, just coffee and muffins

no continental breakfast

breakfast was terrible; pool closed; stepper in gym broke and gym seriously neglected

at the check-in they said that there is no breakfast, no pool and no gym as the description of the hotel, on booking

no pool, no elevator, no gym, no breakfast, spotty wifi

clean, comfortable and spacious room. nice kitchenette setup. free gym. friendly staff.

full kitchenette with dishwasher and full size fridge

especially the little store and laundry

you have to pay for laundry services and half the machines don't work

laundry room was rough

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a time

they could have checked the pool area more often for towels

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

no jacuzzi in pool area.

pool and fitness center were

breakfast was wonderful, access to pool, clean room for the most part

breakfast could be better pillows could be softer.

i also like the kitchen area within the room

i loved the pool area. very nice gym. beautiful breakfast layout.

the breakfast was amazing, room was cleaned. staff was amazing.