one of the attractions to this hotel is that it has the only pool in malibu, which is not even ready for use

the pool and its surrounding space was also much smaller than presented online

bookings said their room service (which there wasn’t) and a pool (which was closed)

comfortable bed for us and bunks for the kids

pool wasn't open (but that wasn't a surprise)

the pool is lovely but not with tons of screaming kids on the weekend

was a very limited room service menu, we had a fire alarm or some sort of beeping go off several times saturday

i liked the jacuzzi and pools

it was so peaceful and the spa services were wonderful. loved the gym and nearby hiking as well.

it's more like a summer camp for kids and event place with some rooms/cabins added

they also charged us for the use of wifi extra on top of the

wifi constantly went out

the staff was excellent iand the amenities are great! beach chairs, towels, surfboards wifi.

room service was slow and food was average but pricy

the rooftop bar and restaurant was only available to guests which means you don t have to leave if you

wifi connection

i wish the wifi was secured for those of us doing some business that requires a secured network.

wifi connection was not the best

the turn down service was prompt and quick, room service was prompt and the food was delicious

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

and a bonus of a small pool and balcony with the room

glass by the pool :(

view was great, price good in comparison to other malibu hotels, had a nice pool, three minutes drive away from surf rider beach and nice restaurants at malibu country mart

it was not the weather for it, but the pool looked nice

the pool area is nice and the little patio up on the hill where you can see the ocean

great property with pretty pool and spa. great location off the highway.

we even enjoyed the pool and jacuzzi

there is even a laundry

they accommodated an early check in and check out was at 12pm (not sure if that was late), but i liked that

beautiful room and swimming pool

clean room, refreshing pool, and delicious breakfast.

the kitchen is absolutely well equipped, very comfortable bed

breakfast is not tasteful. it has only few things. the hot water has coffee taste in it.

kitchen facilities, we didn't use however seemed to have everything you'd need if you were to use

breakfast needs to start earlier than 7 am, and the breakfast room needs to be much larger, with

everything was great: room size, room equipment, gym, heated pool, bonfire.

the breakfast was so good (extra charge) starbucks with a cook to make eggs and such

;-) we didn't partake of the pool, but the area looked excellent

breakfast was good. by the pool area

time for breakfast is short

service and early check in was nice

excellent breakfast, convenient service, very clean and modern hotel, good gym and swimming pool

the breakfast was not much lacked a good variety.

room was perfect, bed wonderful and the kitchen and appliances great

clean and convenient rooms. breakfast very good and gym small but ok for a short stay.

booking the stay, tried to get spa reservations but everything could not be accommodated until 2 or 3 days after the long weekend

the outdoor pool was great, quiet, and well served with attentive staff and wait staff

beautiful views, amazing spa and pool. great service and food. restful.

ideal location for exploring local area. fantastic spa and pool. wonderful staff.

room service wasn t responsive, i literally waited for an hour for a call back and was waiting

surprisingly good level of service, extra large rooms with kitchen and excellent breakfast

clean with good size rooms. great staff pool little golf putting course

has a pool too

the breakfast was horrible ( no wonder it is free), gym facility is very old, it was like working out in a old office

tchen, fridge, living room, bedroom, bathroom) it was like a home away from home

nice room with patio. big tv, free wifi and parking, friendly staff.

bed: never slept better, the size of the room, the facilities, the wifi and the view from my room

wifi went out however support had it going in about an hour.

location, free wifi, free parking

highly unsecure wifi

the washing machines in the laundry room currently use quarters only, but there is no change machine so you need to bring your

great pool! friendly, helpful staff.

friendly staff, pool, laundry facilities.

microwave in the laundry room

the august pool water was a bit too warm.

i appreciated the laundry room

24/7 gym, heated swimming pool

24/7 gym, heated swimming pool

gym area could be bigger, add fitballs

hotel has restaurant and bar inside

one can walk to the corner strip mall housing a nail shop/spa but as we

comfy beds, quiet, nice staff,pool, breakfast.

filtered drinking water available; close to food and shopping; they have an agreement with gold's gym down the street where you can go for free

location, restaurant attached & music in the bar on friday/saturday nights!

comfy beds, quiet, nice staff,pool, breakfast.

a nice breakfast, lovely setting

the laundry room i just left my clothes for 20 min in running dyer and someone take my clothes

like that the staff are very nice the pool was open & they had complimentary breakfast served in the morning

also i believe the washing machines and gym area were out of use

we enjoy the gym, laundry facility fair

the rooms are spacious. they offer a great breakfast. and there’s a gym. which is awesome.

the breakfast i like how it was was located next to walmart so i was able to walk there when i needed

room was super spacious and the breakfast buffet seemed to accommodate many diets from vegans to meat eaters

pool and spa were great

the rooms are spacious. they offer a great breakfast. and there’s a gym. which is awesome.

the pool is not heated. it was freezing cold.

and the pool/patio area are super nice

good amenities and the pool was fun to hang around

laundry $4 wash and $4 dry. that wasn't cool.

close to the 1 oh one and businesses i needed to use and that it had a laundry facility

love the kitchenette and large bathroom and also nice front desk staff and manager!

location and kitchenaid

the parking was great, the front desk staff were great, the room was clean and the full kitchen was just what we wanted, also the location of our room was quiet and far enough but not to

also, was expecting large fridge and kitchen area from town place suites

would be nice to have the tea and coffee in the front longer than just the breakfast time

the gym and pool were closed.

appreciated the clean and maintained amenities - hot tub was the perfect temperature, gym was small but kept, etc

cleanliness, quite, the pool facilities were very nice

made clear that a bottle of water was not complementary with a room $300/n, i could get water the gym, or buy it

the gym and pool were closed.

our room was very clean and comfortable and the wifi and everything worked quite well

i didn't get the wifi to work, but i'm sure i could have asked them to fix it, was too busy to ask

wifi never connects everytime ive stayed i never got the option of signing on to wifi until my last

the room was perfect for my needs, bed and pillows comfy, room was recently updated, i used the wifi for school zoom calls and it never faltered

wifi is poor

we didn’t get to enjoy the pool because it was closed because there was glass inside the pool

was when we put stuff in it) and we were right above a room with heavy vibration (maybe in house laundry

when my daughter fell asleep early for her nap, my wife went to the front desk to request a late check out

bar was open for breakfast but not dinner

the pool was nice and my kids loved it

staying there for several days know that you need to bring your beding sheets and towels to the laundry room to be washed as the cleaning ladies won't come to your room to replace them

appealing pool

in room coffee (but plenty of coffee options around the hotel) the breakfast is a small cold-only choice, but, again, there's a denny's right across the parking lot

good beds and room setup. i liked the available laundry room.

no breakfast yet because of covid

wonderful host that took pride in his property and in the wonderful breakfast we received

breakfast prepared by christian was excellent - even homemade bread

breakfast, really

very cool to get to know the owner during breakfast

very stylish place. well equipped. tasty breakfast. very nice manager.

the breakfast was good

the size of the room, the kitchen facilities small but very efficient, the location

staff was very friendly, breakfast was great and our room was comfortable and clean

really liked your pre order breakfast. hotel cleanliness

the pool is the size of a large hot tub

was great the pool was beautiful and clean staff was respectful and nice enjoyed our stay overall

nice staff, close to my business, close to everything, nice free breakfast, easy free parking

there were lots of bees surrounding the pool area (deck and water included).

the staff at the breakfast area are also very helpful and

needed an early check in and late check out and contacted the property

with a pool and hot tub

the location, rate, pool, amenities.

she even offered late check out, if we wanted

the pool was just the right temperature and the jacuzzi

didn’t stay long enough to take advantage of pool and hot tub, but hopefully, next time

staff super friendly. rooms very comfortable, clean. wifi was great.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

nice bed. cafe onsite was convenient. free wifi

the room and bathroom were very nice and comfortable. the wifi also worked very well.

they also charge for wifi which we didn't know until after

bed to hard....had to pay for wifi, breakfast, everything....

noise of reconstruction wifi should be free

wifi tv worked great

ich should be standard) and having to pay for

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

gym was open 24 hours and was kept clean

the bar area closed to early.

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

indoor pool was a blast for my son

breakfast crew i've always had a good experience here

gym music was a little too loud.

bed and late check out

my id photo is a little dated (before i had my kids) and the staff member was very rude about the picture not looking like me

updates, especially coming from an immaculate sonesta with scaled down, but open restaurant and bar in redondo beach, ca

they did not offer free continental breakfast

i was able to get early check in and late check out

pool is small but adequate and great place to relax

i was able to get early check in and late check out

pool looked very inviting but no

the gentleman on the phone when i called to ask about early check in was very rude but the lady at the front desk was extremely

wifi wasn t to good but other than that we loved it

service, staff was outstanding, hotel was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge

room, amenities

terrible wifi for school or working . overpriced

wifi was not easy to connect to.

in-house laundry room which

very affordable laundry on site ($2

laundry machines are cheap

there were laundry facilities on site and there is an awesome ale

perfect location, great staff, nice facilities including laundry room

including 1 complimentary loaf, olive oil, za’atar salt and an abundance of teas within the kitchen of the apartment

position is 1 minute from venice beach and breakfast is delicious at a nearby bakery

breakfast was not delivered that day so we missed out on it

the breakfast was also amazing

to walk to get breakfast

the kitchen is fully functional, and there was ice in the fridge

there are also laundry facilities available, which was unexpected but just what we wanted after a few days on the

comfort of the furniture and bed was awesome and the kitchen was perfect

location - good restaurants locally, roof top terrace, laundry room very good kitchen

we loved the set up inside had its little kitchen, vet comfortable and clean

the suite was a great size for a week long stay - with a full kitchen and good for work i remotely whether in the unit or on the rooftop patio

a laundry but you need to have the exact change & detergent to use it - not very practical if

there is also a guest laundry in the basement and beach towels/chairs/toys to use for free

also website said onsite laundry facilities but need to walk to other property down the beach

view the kitchen in the room confort of bed the location bathroom shower is amazing the laundry

kitchen drawers and cabinets were not clean

comfortable bed and great kitchenette. breakfast there was a great way to start the day.

breakfast was in a convenient location, well planned and good options

pool

it was a lovely stay, great toiletries. great rooms, loved the little kitchenette!

parking included is great in la - and complimentary breakfast very good

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

an additional choice of bread and include orange juicein the breakfast would be great

clean, comfortable and friendly staff, extra parking, and continental breakfast.

great location, small but beautiful room, light but healthy breakfast.

wifi didn't work in our room particularly well and the shower was pretty weak

wifi sucks

wifi broken for a full day

there were extra costs to pay when you arrived including for wifi and tea/ coffee which i had thought were included

fron the spacious room to the free wifi to the location right at the beach to the beach towels

bed was a bit lumpy and the kitchen needs a few more coffee cups and plates

the suite includes a kitchen, pans to cook with, bowls, plates, utensils which to me was a plus since my guest and i

we had a kitchenette area which wasn’t well equipped but as we ate out it wasn’t a problem

were able to check in to the room early

no parking, kitchen could have been cleaner and upgraded

wifi connection was really bad.

nice location and place very large suite good wifi and free parking

wifi was in and out at times, especially when kids were on ipads and it kept kicking them out

wifi code was wrong on the keycard holder. they forgot a digit!!

bedrooms were private, oven / microwave combo was good, clean, wifi was good once we got the pw for the old town cafe, dimmers on lights was good, toilet room

great location ! stylish decor and bunk beds for kids

we also used the laundry very cheap and easy

then sonder charged a early check in fee

$20 early check in & check out- worth it

the laundry machines were not working properly (we had to pay multiple times for the same load).

accessibility & great location. early check in clean & quiet.

appreciated late check out option and good

we have asked for a late check out as our flight was departing at 7 pm back to germany

also they charged for an early check in - by 40mins - without letting me know there would be a charge for that

i like that they offered early checkin and late check out as well as options to upgrade the room

i'd like to come back and rent the room/bungalow that has a kitchen

walking distance to places my kids eats, friendly staff, and kelp room clean.

the kids were super impressed

we stayed in a two bedroom with a kitchen, plenty of room and privacy

were 4 adults and 2 kids and at arrival, there were only 5 beds

clean room, good shower, good wifi

no wifi, it's standard these days people.

good wifi , beautifful view of the lake from my room, place was quiet during the weekend, came monday

the wifi was not working

ended up staying 3 nights the first room there was no wifi unless you went outside

while base level wifi was free, faster wifi

i wish the wifi was better in the guest rooms, but works fine in the lobby.

that created any negative feelings - sign in to wifi due to lost connection several times a day but was no big deal

good wifi, and nice bathroom

smelling local toiletries with relaxing essential oils, fridge, big closet, iron / ironing board, wifi

we ate dinner at the briso bar, we had trouble getting a bartender‘s attention

the breakfast was ok but lacked bread and some muffins

spacious room with fully equipped kitchen area

breakfast was alright

very well maintained. very comfortable with kitchen and sitting area. breakfast was very good

the laundry room key card never

24 hour laundry

laundry cost an arm and a leg definitely overpriced the staff was rude as hell no microwave in the

wish they had a guest laundry room and proper daily room

pool was okay

wifi didn't work, tv would freeze

not get face towels and wifi password wasn't working 2nd day

free parking and wifi

wifi was not free

clean and comfortable. restaurant and bar onsite.

it was spacious, clean and wifi was good.

comfortable bed and pillows elevator very nice staff wifi

nice place near venice beach. good parking, good wifi and service.

tv, coffee machine, immediate wifi connection , shower easy to

son had to take his computer outside & sit at a table near the water fountain to get consistent wifi

pool and hot tub are open whereas, so many are not.

it was home away from home, especially the kitchen, i was not expecting it to be fully equipped

the different variety of breakfast choices ha ha i know but i guess it depends on yeah that's it that's

pool and jacuzzi, lovely big rooms, free guest laundry facilities

time there was a family with kids in the room above us and they were rather noisy making it difficult to fall asleep

breakfast was ok. missed having protein. no bacon or sausage.

it was really comfortable stay, we also liked the breakfast very much.

in the morning i love the people that served breakfast they were so polite and helpful

the breakfast ended to early for those that like to sleep in.

pool area small and not super inviting.

comfortable beds, clean facility and rooms. breakfast was great. staff was friendly

the complimentary breakfast was great.

very friendly staff and clean hotel and excellent continental breakfast.

the breakfast area was nice and clean and the food was pretty good

to king size bed from queen for free due to early check in

wifi

reasonably priced with good free wifi and no parking charges great guest laundry facilities which were a godsend superb mexican

wifi, cable tv, modern amenities.

bathroom door looks modern but it didn't have a lock and with kids its not the best design for privacy

were able to accommodate all of our requests, such as extra sets of towels, shower cap and extra laundry bags in a timely manner

happy hour and breakfast very well sorted

the cookies were delicious, nice fresh breakfast and snacks during wine hour

breakfast is decent as well, everything was delicious (especially the cakes)

breakfast was plentiful and buffet plates refilled until the end

it’s a lovely bed and breakfast

wifi did not work.

be able to use wifi with just password not needing instructions on how to log on to at&t

luckily, you get free wifi and a good tv channel selection

was an issue with the wifi, the front desk advised the what the issue was

wifi was not very reliable and inconsistent

excellent breakfast. clean room. lots of cleaners around the property. good gym pool and spa.

the loud music from the bar 2 blocks away

layout and location plus an outstanding free breakfast.

only regret was not being able to stay long enough to take advantage of the pool and exercise area

clean, small, rooms were cleaned daily, staff was very friendly, pool was a plus

poor wifi

wifi was not good, not a good coffee machine,

the wifi was poor. i had to keep signing in .

as i was there for work and my daughter for school, wifi was a must

great location, very clean, very quiet, great wifi, good service, would love to come back later!

it was a bonus to have a laundry machine and a dryer at the end of our two week trip across the states

had an allergic reaction to the laundry soap used to wash the sheets on the first night

some rooms have laundry facilities

our dog with us and the front desk was very accommodating as i asked for balcony, washer/dryer, early check in and room was ready at 1pm

has your own kitchen with coffee and tea and washer and dryer

near to ucla, hammer museum, and other convenient shops. compliment breakfast was really good!

they also have a free breakfast with an automatic pancake maker

love the location, staff, comfortable beds and breakfast. convenient parking too.

we were allowed an early check in and everyone was super accomodating

breakfast and location

the bed as comfortable and breakfast was great coffee, croissant, fruit and yogurt

continental breakfast with delicious assortment of croissants included

breakfast, no parking, no late check out, roaches out front on sidewalk, room was as tiny as can be, massive tape to hold

close to our kids

breakfast was simple, featuring yogurt, croissants, jam, bananas, and apples, along with a great

the bar closes too early.

breakfast was phenomenal

room was great and breakfast was really good!!

clean, fantastic customer service! and a delicious breakfast!

room and breakfast

pool would be great if it was slightly heated. it was ice cold.

the breakfast was an excellent addition to help us with the stay

great breakfast. attentive staff. thank you,

it was quiet, with good amenities such as air conditioning, a microwave, a refrigerator, and a pool (unfortunately not yet open)

for breakfast, need more savoury because they’re all sweet

everything! staff was friendly. room was clean! breakfast was delicious!

old, a/c not working properly, breakfast didn’t have a wide selection and all plastic utensils, laundry room outside the building, and very expensive for what you get

the pool was closed due to virus.

everything was good including the location, breakfast and employees of the hotel.

they allowed a late check out when i requested additional time to shower after completing the la marathon

the breakfast was exceptional

the room was very spacious and comfortable, the included breakfast was nice and everything was very clean

even though i never got the chance to eat it, i like that free breakfast is an option for visitors

location and breakfast

breakfast with fresh vegetables, a rare find in the us

the patio bar area is beautiful and comfortable

beautiful and clean. i also enjoyed the breakfast.

staff, best complimentary breakfast i have had in this country

charming place, very clean. breakfast options on point, friendly staff. loved it!

the complimentary breakfast (excellent croissant and quiche for example) was welcome

staff is amazing, helped me with early check in on request

liked that it was close to csuci, had a pool and jaccuzi, and provided full breakfasts

the pool and spa where very nice ..breakfast was very good ..staff was excellent .

outside was dated and surrounding pool area needs attention.

understand that the pool and spa needed to be off limits due to pandemic

was a little surprised by the extra charges for wifi, business center

wifi not good strength in all areas of room

the wifi is not secure so it feel uncomfortable to use it for private communications

pool available, fitness, free wifi

wifi wasn't strong enough for a basic wifi call over teams even with no video - had to switch to

the wifi, i had some issues, nothing major but yes

the wifi is not really good and the shower is an old one

good wifi

wifi was good, there were extra coffee pods and soaps, there were plates and cups on the table

wifi is slow, can get cold at night and only one spare blanket, and texting the hotel didn t work

had a false fire alarm in the middle of the night and we took our kids out of the bed and the sound of it still was on for quite some time after we came back to the

the food and cocktails at the bar were delicous

for a wifi, gym and pool

the staff was great, the pool was amazing for my small kiddos, the drinks at the pool bar were strong

the cafe/restaurant and pool areas were nice as well as the gym

parking is a little hard, but the room was clean and comfortable and had everything i needed (wifi, power supplies, refrigerator, table and chairs, shampoo and conditioner, tv, warm bed) (-)i wanst able to get on wifi, but thats ok. (+)great location, free wifi and free parking with a friendly staff (-)couldn t connect to the wifi. (+)free wifi at the galaxy inn was excellent, fast with no glitches (+) good wifi access with a strong signal (-)very poor internet reception - wifi was either very slow or not working at all (+) wifi was surprisingly reliable, and i had no issues making video calls for work (+)pretty good wifi, good cable tv, firm bed. (-)wifi was just terrible during almost all of the day and got a little better at night

parking is limited but the area seemed safe enough to park on the street

parking was a little limited

i feel safe with the parking

parking is limited.

breakfast included very convenient for the5 family members traveling

the complimentary breakfast was plentiful and delicious.

because of covid, there was no breakfast

there was no breakfast but a ralph's grocery store across the street

news channel in breakfast room could not be changed (communist news network in full fake news mode)

nothing. staff is rude. wifi was terrible

i had a meeting that wasn't supported by the weak wifi signal

i am a business person who's life is on my computer and they took away their wifi so no internet, no wifi is not good and i will not be returning to this motel until the no

wifi connection went off frequently, guest have to reconnect time and again, quite annoying!

wifi, no wifi here does not make it ok

new property quiet location yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding and pool is excellent hotel has wonderful

have helped with unloading heavy luggage on arrival but we checked in at midnight - main lobby bar is closed in daytime, would be nice to be able to have a morning coffee/tea - provide more

is not the best for tourists bar and lobby area ambience is nothing but cold and not comfortable not value for money room dining

the bar and lounge area in the main lobby is frequented by a lot of younger hip los angeles peeps

yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding and pool is excellent hotel has wonderful

choices for breakfast could be improved and prices ought to be a bit lower.

breakfast is popular among los angelinos and you find many people just coming for it

we had a spa massage it was so good and relaxing

room was on the 4th floor beneath the gym and we were on two mornings awakened at 5:30 am because of the slamming down of heavy free

the room service was delicious, with a good choice of options and the portions were very generous

bed bugs, not good. fitness center and laundry should be moved to higher floors.

staff at front desk. room had a full kitchen

fitness room and whirlpool which are advertised were not available

i love the amenities, huge rooms, laundry, hot tub, gym.

no free bottled water no disposable laundry bag