bar available with reasonable prices

the room was comfortable for our family with 2 kids

were no noisy kids running up and down the corridor this time for most of the night

gang of kids in the car park running about on evening, bit worried about my car but checked later it was ok

great location for pontypool. staff friendly and clean rooms and bar area etc.

comfortable, clean rooms very helpful and friendly staff free carpark near accommodation free wifi in rooms and restaurant/bar areas excellent restaurant, with great menu

lovely food, comfy beds free wifi throughout

wifi in room not good, but not a problem in the big scheme of things

room was very comfortable, with good storage space free wifi in room use of restaurant, with excellent menu very helpful and friendly staff onsite carpark

the wifi was fine and the breakfast very good

gym looked good

the staff was very friendly and helpful room was great and the bar food was amazing

the bar area is welcoming and customer friendly

the new gym equipment was big surprise and looks very professional

breakfast was lovely, lots of options

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

the bar needs updating to be in line with the hotel rooms.

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

lady at the bar and breakfast area were welcoming and friendly

late check out

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

we had tao rooms but was going to a festival so needed early check in

wifi was hit and miss (mostly miss) but i was glad of the break from my phone ha! (+)my stay, comfy clean quiet room, friendly staff and excellent fresh food in the restaurant great wifi (-)the wifi was intermittent in the room but not an issue and nor did spoil our stay (-)wifi was okay during the day but patchy in the evening (+) we were given the wifi code when we checked in, the hotel is in a great location with a cycle/walking route that goes (-)wifi and breakfast was limited (-)wifi could have been better. (-)had to change room because of poor wifi (+)the wifi in my room was terrible!

it would be a nice touch to have the option to have breakfast room service to spend more time enjoying the little garden

got room service instead, though, which was fast and easy

super menu and the bar is well stocked. staff are all very helpful.

friendliness of the staff and the ambience of the bar and dining area

it had a loveley kitchen and had everything to offer

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

wifi didn't work, kitchen facilities not as described

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

super comfy bed, well appointed bathroom with elemis products, and great wifi

very comfortable bed. good tv in the room. fast wifi

wifi was aweful phoning room service around 9pm, didn't get answered, had to phone a few times,

restricted wifi requiring personal data to be allowed to use it

beds were comfy and the wifi was good.

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

the self serve breakfast is fantastic and something for everyone

breakfast was okay

had more than enough that i would require decor excellent clean shower excellent no faults at all breakfast plenty everything for everyone and good service price of hotel for the night was

breakfast was excellent

need to inform there residents that the breakfast is not hot food available apart from toast and crumpets other than that was an amazing

extremely poor wifi signal meant that the advertised chromecast was pointless

free wifi via the tv.

wifi didn t work on our floor and bar/restaurant closed at 9.30

the wifi worked well

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

staff member, delays, a little overpriced on occasions as not all reflected 5 star, intermittent wifi throughout stay

nice place, very comfortable, good wifi

i couldn t connect to wifi i phoned up tgerecit helpdesk in the end but it wasn t resolved

easy wifi connection

poor wifi service mold in showers

not good wifi

wifi coverage could be better

wifi a bit poor when sending emails for work.

wifi wouldn't register via email properly but could log in via social media instead

wifi very poor

wifi is still up and down

the only down side was trying to open the wifi but one if the staff helped

exceptionally clean and spacious accommodation complete with air-con and wifi

only the wifi wasn't straightforward.

beds a bit hard. rubbish wifi

staff comfortable room nice bar area good breakfast and ev charge point a bonus

breakfast was over priced for quantity given also bar menus advise its £5 and people staying at the hotel are charged

good bar menu

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

went with 12 others before the start of our golf trip, recommend to stay if you're looking for a cheap night when travelling down to celtic

xx gave us free late check out as we arrived late due to horrendous weather

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

spent the evening in the bar area and was shocked how cheap the drinks were

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

room clean and bar area very impressive, lovely stay

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

the caring staff , cleanliness and breakfast bar

the breakfasts were fantastic

hot breakfast would be better

maybe offer bar food.

very comfortable and cozy hotel with a lovely, generous continental breakfast there is no elevator, if that is a concern the staff are pleasant and

greeted with a smiley welcome they even let our little dog be a massive part of our stay as their bar area is dog friendly if you love quirky and fun with lovely views this is the place to

were great, room was lovely and despite having a downside view you had no disturbances from the bar terrace below

kings arms has a popular bar and sometimes live music

the bar is nice, serving a good range of beer

staff were welcoming and very helpful, room 11 was stunning and the breakfast was sensational

could not get wifi in the room, but downstairs in the pub, there were no problems

good facilities - wifi, tea and coffee, tv, hot shower

the wifi was rubbish.

wifi is fast

welcome tray, tv and good wifi

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

there was some noise from the bar but nothing that stopped me from sleeping

entry from the street was a climb of approximately fifty steps from the bar to our room

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

i could have asked for help at the bar but i simply couldn't be bothered

breakfast and fantastic location for exploring abergavenny & the local hiking spots

the room was super comfy and the breakfast was one of the best we’ve ever had!

arrived early for a funeral and was worrying about early check in, getting changed etc

breakfast was a delicious bonus with a lovely view

fantastic breakfast and really nice, quiet room.

price nice clean room comfortable bed and breakfast included in the price was a bonus

kids handprints everywhere

breakfast was good, a bit more variety maybe. location as expected

i would say it would be nice to have four mugs in the room if there’s four ofyiu booking in, kids like a cuppa too, especially if you’ve driven 5 hours and it’s late at

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

food in the bar was fantastic and great quality food

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

location with plenty of parking and 3 x ev charging points

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

he keeps or so well and the bar staff are allways happy to take of the

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

bar and quality of breakfast

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

the staff at the bar were a bit slow seemed to be only one person behind the bar

the bar area & food was nice enough

we didn’t eat at the hotel but did go to the bar staff friendly

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

bar and restaurant on site

bar and restaurant very airy, amazing views, nice touches in the rooms and food was delicious

and bar closed at 4pm on a sunday

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

old coaching house type building fantastic restaurant and bar with friendly welcoming

had to hotspot from phone to connect the tv as no channels working without this and guest wifi not connecting

free wifi is decent

comfortable well laid out clean room good facilities, good wifi and easy check in and car parking meal at sawyers over the car park was ok limited choice but

wifi not working, affected ability to work. bed very high

facilities to make tea and coffee were excellent as was the free wifi which you often have to pay extra for

the bar was pleasant, and a lower area near the toilets revealed a pool table

that i could think of except booking breakfast the night before seems a little odd but not a deal breaker at all

good breakfast and decent 'pub grub' diner menu

the breakfast was sensational

very clean staff great good breakfast

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

the bar in the pub was very entertaining and the locals are so friendly

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

almost no noise from the bar

the room was clean and comfortable and you could access the accommodation either through the bar when it was open or through an external door at other times which was very convenient

the staff were friendly and the breakfast was delcious.

the room was perfect & the breakfast was amazing

turned up, the staff were so friendly, the locals in the bar equally as friendly

free wifi

the room was clean and the wifi was free and super quick.

this was very much above average excellent wifi nice food bed / pillows superb

wifi works, not quick but works so i can work

free parking and wifi

dined in the pub bar which was full of locals eating and drinking midweek,this gave a lovely casual atmosphere

the bar staff and restaurant staff were extremely friendly and welcoming, with the inn having a very

nothing - but a small bar of soap in bathroom sink would be appreciated!

great. we required breakfast earlier than they usually start, but this was organised for us.

breakfast serviced by claire was delicious and exactly what we needed before a day of hiking

a restaurant and bar on site

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

they have a separate bar and restaurant to the accommodation

comfy location staff bar all excellent

wifi was not working in my room and they send me the wrong invoince

wifi in our room behind the pub/restaurant was pretty weak, evening meal main course portion sizes

wifi occasionally didn't work, room was warm at night, a fan could be useful?

wifi no good in my room.

wifi didn t work at all in the back building, where my room was

great location, excellent staff, wifi great and room clean and big

needed wifi instructions in room and local guide.

wifi a little difficult to connect but sorted quickly.

very good wifi

feel water cups should be glass, wifi code and info on area could be provided in the room, just little touches that would make a

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

great pub,awesome bar staff and hosts. comfortable room,close to work

monday the restaurant and bar closed from 6 p

bit of bar noise, but it was saturday night

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

the wifi was difficult to connect to.

was excellent except for the wifi

wifi was good

wifi - no signal in room. waiter could have brushed his hair !!

spacious rooms, spacious shower, good wifi, enough safe parking

the wifi was also good and i managed to get some work done

no problem with wifi signal

wifi was a little hit and miss also

the wifi was also stable and had a good signal

i didn't use hotel wifi, but there's no need

issue i had was tat there was no wifi, told by reception that you could log in but did not appear to be any

8)

convenient free parking and free wifi

shower, big bed, big flat screen tv, good wifi connection, free drink token provided for the hotel bar, friendly staff and attentive service

the mushrooms on toast for breakfast were sublime

breakfast in the morning was also incredible

breakfast too was amazing

that followed by an equally tasty breakfast the following morning

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

plenty of parking

bar staff were brill especially the uni student from northfield he was polite, friendly and very

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

room service breakfast was excellent and delivered on time

pools a bit small but kids loved it

guest wifi charge

also wasn t clear you had to pay for wifi in your room and that it s expensive

there isn t free wifi at all- basic wifi costs 9!

wifi

helpful friendly staff. beautiful surroundings. comfortable warm room. good wifi. good parking.

wifi was too weak

starbucks wifi

wifi not good as a business user, struggled with emails.. not the end of the world..

wifi was intermittent but managed to get work done.

good location, great wifi, good facilities and the staff were great.

having stayed in landmark trust properties, it was also nice to have the tv and wifi

wifi and freeview tv

has been converted into a cozy comfortable self contained flat with modern conveniences including wifi & a lovely log burner

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

modern kitchen

food and bar service excellent

added ev charger as a bonus for my ev

bar and menu very good relaxing

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

the restaurant and bar have recently been redone and look beautiful

and helpful large rooms showers fab water pressure plenty of hot water hotel clean , free wifi and parking complementary coffee, tea and biscuits in room excellent selection of drinks in

no wifi in room

good hotel bar with wifi and sport on tv

biker, well-equipped, and with those little touches which make all the difference - large telly, wifi, toiletries, well-stocked tea and coffee tray

free wifi

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

bar was great and the hotel is located right in the middle of the town

it there great place location the staff the food the bar is great our favourite place to

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy and all the staff make you feel welcome

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

breakfast was lovely

were granted an early check in

travel with ear plugs so this wasn’t a problem but the room are above the bar so it was quite easy to hear the quiz night questions below me

my car battery died and the gentleman from behind the bar helped me with the jump leads to start my car,he was extremely helpful

comfy bed although a little low for our ageing limbs breakfast was excellent and we'll

great bar meal too with excellent

lovely atmosphere in the bar all day

all of it great room lovely bar great staff

super helpful staff, lovely warm bar area and room was warm. clean.

the bar area was locked so had to leave with cleaner

the location was excellent and the wifi worked well comfortable bed and the breakfast was good

my door key card also had to be reset once due to a battery issue on the door, the wifi was spotty sometimes good sometimes bad

good wifi signal. good breakfast. spa was lovely. only 5minute walk from town centre.

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

room.and bed and great wifi signal

staff were great and gave us late check out for the inconvenience so can’t fault them

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

also gave me a complementary late check out due to personal circumstances

reception was extremely helpful throughout our stay and even let us have late check out for free

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

the pool, gym, jacuzzi and steam room were a great way to relax and were included in our stay

parking, room service menu and no telephone in room

a hotel, exceptionally well-equipped gym

bar and restaurant

the wifi was excellent

the wifi could be better

wifi signal is excellent and the speed is very good

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

car parking wasn t included as expected and no one told us about the wifi

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

strong wifi to staff

anks to the good wifi)

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened - on fri and sat thumping beats from adjoining clubs

clean room and fantastic cooked breakfast

breakfast choice decent shower great location comfy bed and very obliging staff also free

clean and comfortable room. lovely breakfast. parking. close to centre of town.

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

very clean and comfortable. excellent breakfast.

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

great vibe in bar with fab karaoke

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

wifi easy to use and fast

wifi never worked the whole time we were there

staff were fab free wifi fab bathroom i stayed in the old big sleep - the hotel is nothing like that now, the furry

wifi was hopeless in the room, i had to go to the lobby to get it

wifi in my room didn't work

clean, comfortable, good wifi

great location, good wifi, good breakfast, clean and tidy rooms

hospitality. welcome. attention to the traveller's requirements. great free wifi. flexibility.

a lot of kids running around without parental control.

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect and kids option

we had the room above the restaurant so could hear the music in the bar until 11

great set up with the informal lounge containing honesty bar and tea and coffee facilities

liked the decor and styling and the honesty bar and lounge.

the breakfast was great.

just the breakfast, very nice but too rich for me. some beans would be great

the free wifi was very slow. had to pay an extra 10 for premium wifi.

free wifi available throughout the hotel

the wifi wasn't working and the shower

wifi dropped out frequently

wifi was inadequate

my expectations and requirements, restaurant service and food excellent, room, parking and wifi perfect

wifi - never glitched once which was great workwise

clean, comfortable and full of amenities including decent free wifi

so many things were broken - poor bathroom, no plugs near the beds, no instructions for wifi, very small room, we were three guests but only two cups in room, issues with breakfast

comfortable well sized rooms, fast free wifi which is essential for a business traveller

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

clean rooms; friendly staff; comfortable bed; stable wifi.

wifi was terrible.

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

the wifi kept dropping

wifi on 16th floor was slow.

no laundry service

faced a rather industrial back-end of the building and a large truck was there every night for laundry

breakfast is great

very comfy bed, spacious shower and beautiful bath. good breakfast. thank you for the upgrade!

coffee has never tasted nice at breakfast

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

high speed wifi

free wifi and a safe in every room

wifi was good with only a few

had a smart tv so could use all internet apps and the wifi connection was good