there was no wifi.

the wifi internet connection was not reliable. shabby environment.

rooms and wifi great food good

wifi at the hotel did not work

the parking was free and was a bonus for us

restaurant and bar was nice with great outside area

property and lovely rooms with view of the pool

room was very comfortable with a large bathroom and had a small balcony overlooking the pool area

adjacent cafe bar which looked nice, didn’t use it as late arrival then early departure

hotel with very friendly, helpful staff, pretty gardens and a [small] pool

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

lovely food at the bar opposite

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

very nice house red and white house wine at the bar and very reasonably priced

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

nice espresso coffee - and a choice excellent wifi excellent staff on reception and in cafe/bar

wifi hopeless

wifi very intermittent at least in room 27. and slow!

staff, location, wifi worked well, dinner was good and inexpensive, nice swimming pool.

good wifi

great breakfast. fantastic location. great service. attention to detail.

and the gentle spa treatment

food at the hotel was delicious for both breakfast

we enjoyed their spa facilities, went on a couple of bike rides, ate amazing food, breakfast was delivered to our

i had several spa treatments while there, all exceptional

the bar underneath the hotel was shut which was disappointing.

as out of season bar was closed otherwise all was good

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

bar underneath the hotel

bus at door, shops, laundry nearby

good breakfast although there weren’t any extra napkins and plates/bowls etc were a bit scarce

the staff could not accommodate an early check in, but they helped us with our luggage and brought it all up by the time we came to

lunch at the bar next door which used the hotel terrace but the service was poor and the food was not much

really easy for us, which is very much appreciated when you’re travelling with two little kids

( tip: ask for a room with a balcony)… cafe/ bar down in the square opposite, and staff very quick to provide extra pillows requested

a nice breakfast and a decent bar for a beer all contributed to a

had to shelter in a bar for ages ud83dude01

the view of the water was spot on and we had drinks at the bar and eat next door at the restaurant

the location is just great and the tapas bar in front is delicious!!!

i was told that breakfast was included at check in but then it was added to my bill

beautiful location in the old town. very good breakfast.

no restaurant ( except for breakfast)

would appreciate, if, not a room service, rich mini bar for not to starve

fantastic breakfast and the terrace is a great place to relax overlooking the estuary

we liked having the pool as an extra option when the waves were particularly large

no body lotion in the room, no bag for used rope, fan at the wc broken, bike at the gym broken, tap at the bathroom broken

room and pool - staff were super friendly and helpful

well decorated room with view of the pool

pool! 42 degrees and location to the beach.

2) could not get the wifi to work

wifi, clean room, comfortable bed

- the shower didn t have too much pressure - wifi not powerful

the wifi was next to non-existent

poor wifi connection. everything else was great!

the breakfast was absolutely insanely good

the staff were great the food in the bar is good quality against cost

little bar open too for drinks which was a nice surprise

pizza was lovely and a very comprehensive breakfast which set us up for the next part of our long drive

car park, bar restaurant.

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

the ev chargers are a big plus for me

wifi was good, the tea maker is a nice addition

fast wifi covers the hotel including in the garden

wifi is not very powerful for work. parking is difficult on site and limited around the area.

lift, wifi connection in the room unusable, small room

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to drive down instead

the breakfast was delicious and offered a great start to the day

lady at breakfast was very attentive and always present in case you needed something

the breakfast didn’t seem worth the money.

staff, specially the people who were working at the cafeteria during breakfast

was great, easy parking, 10 minute walk to restaurants/ bars

great location. undercover car park. good breakfast. friendly staff.

comfy bed good breakfast and late check out.

very clean nice breakfast helpful staff ,free secure parking.

handy for the centre and old town, easy 10 minute walk, good dedicated secure garage, good breakfast, friendly helpful staff

staff breakfast drinks too expensive in the bar cleanliness

everything works, from wifi to streaming

hotel was remarkably well-equipped, with a gym, a stylish breakfast bar, a lounge and dancefloor, and several other major amenities attached

enjoyed my short stay, the room rate for 1 person still felt a bit high especially as the big bar & restaurants were closed on that 1 day of the

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

wifi didn t work a little outdated

very nice staff. wifi issues but good value.

wifi didn't work but it didn't bother us

the room is too small, the wifi didn t work , the shower head was broken

property has no working wifi

sadly not much of a bar to sit and have a drink watching the sunset.

the fact that there was no actual hotel bar to have a drink in before bedtime

we would have liked to see more bar facilities in the hotel itself

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

wifi worked

wifi was not great.

wifi signal was not strong. had some connection issues.

wifi was not very fast

he also offered to help us with guest laundry

no bar facilities or no fridge in room.

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

everything else is fine, well equipped kitchen is a definitely plus for families

warm sea water pool and spa area that you can just step out onto the beach from

the gym with its view on the beach and equipment were appreciated by us both and i also enjoyed the

breakfast and setting for breakfast was one of the best i’ve ever had

very good bed, quite large space in the room, nice wellness area and gym

the bar food and service was excellent

there is a bar on site and breakfast was pretty good, although 17

there is a small swimming pool in the hotel plus a

the exercise equipment is in a niche in the pool area and despite fans it is not ideal to exercise in these muggy conditions

nice little spa with pool, hot tub, dry sauna

hôtel was very flexible with a late check out which we very much appreciated

good place for kids and adults alike

wifi signal is too weak and we couldn't use it in the room

the wifi was excellent.

poor/non-existent wifi in room, despite promoting it as having free wifi throughout hotel

poor wifi signal, and the whole hotel might need a face lift but still a good experience

wifi coverage was spotty and sometimes didn t work at all.

lovely outdoor bar area and very friendly staff

bar and tapas platter available for aperitif time

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

the garden lounge was an absolute delight and there was a nice bar with tapas available

there was no sofa just two hard kitchen chairs at the small kitchen table

kitchen area in the middle of the room

studio apartment 2 had huge wet shower room, dining room with kitchen, bedroom with tv with some english channels, good wifi

comfortable bed with small kitchen & outside table

appartment style with kitchen

lack of a swimming pool which was not available at time of visit

lovely pool and our dining experience was excellent

drinks were expensive, bar closed early.

the room was excellent with good views. food was first class good parking for disabled

jews, accommodation, pool, restaurant, breakfast, convenient walk to town

pool. easy access to centre of town and other places. we had a car.

the bar prices were too high

great pool, nice bar area, good outside space, plenty of safe parking.

service, comfort, excellent food, location, helpful staff. garden and pool.

breakfast looked fantastic but unfortunately we had a long drive so missed it

lovely balcony overlooking the pool and with a sea view

staff extremely helpful. pools both excellent for kids

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

the baby pool was just perfect for a 2 year old!

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

the front door, looked designer with a large bar to to bottom, confused me, it was the handle.

bar open in evening

so very late booking, got a call from the hotel, confirming and advising when food and bar close

for late night, hungry arrivals and the ability for the reception staff to get drinks from the bar was a very welcome greeting

because there’s no restaurant unlike the other campanile but i’m glad they have nice bar with tapas and

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

great wifi, was able to give a video presentation to a university in usa while staying there

the pool was an extra bonus

- old structure : rooms somewhat moisty and floors cracking - pool in the garden would be a plus

the pool was perfect

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

lovely pool

the room was super comfy, the staff was charming, and the pool and the garden superb

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

the aervice the view on the swimming pool the silence and the amazing restaurant

very nice garden and swimming pool; top restaurant next to the hotel

extremely helpful staff (apart from bar manager)

we stayed as a family of 4 and we all had proper and comfortable beds, including the kids

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

great hotel very comfortable and food good. new bar and brasserie next door is very good but

view amazing...surf school just next to it with a nice dinner coffee bar not far

hotel bar closed at 10pm

not available after 10pm and the bar only offering drinks, no food at all

views of the ocean from our bedroom and public spaces - bar and restaurant

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

villa with gardens, great views and infinity pool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

didn t use the pool, but think it would have be ideal

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

pool, staff and breakfast

free parking, friendly stuff, clean.

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

swimming pool was not so clean

wifi not great in bedrooms

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

parking was free, price was acceptable. wifi strong enough.

check-in; wifi

reliable wifi connection

off street parking a bonus

the breakfast is cooked fresh and is lovely, served on the terrace overlooking the pool - delightful

cosy, clean, perfect for a short stay - with parking!

property is absolutely stunning' from the entrance to the pool area to the common area everything is

parking facility- warm friendly welcome bianca was extremely helpful and went over and above in

nice patio bar outside with plenty of space

consequently did not drink there no fruit at breakfast - just bread and

were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

the bar was not accessible from the hotel rooms

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

no bar or restaurant but a short walk to a great little taverna

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

i was at the edge always with kids in the room

upon request a parkingspot with ev charging was reserved for us

clean, 20 minutes walk into the old city great breakfast, friendly staff nice pool area everything is spotless and kept very clean good

it even had ev charging

pool and free coffee!

pleasant pool and plenty of interior & exterior areas to relax in

the heated pool could be a degree or 2 warmer.

vibe to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9 & 5), wanting a child

lovely rooftop pool plus bike storage and free laundry facilities were

excellent breakfast! loved the vibe, comfy spaces and gorgeous books everywhere!

to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9 & 5), wanting a child

cool, comfortable rooms, easy check in, great lobby and bar area. amazing pizza on the rooftop.

nicely decorated rooms, great wifi and shower units

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

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poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

wifi at evening not working very great but triedto find solution

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

the bar could have stayed open later than 11pm

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

bar and restaurant next to it was perfect and breakfast was

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

there is a very convenient parking, and a heated pool which is supposedly great.

parking was practical

the heated swimming pool is appreciated

the pool and spa area are great

great garden and swimming pool