lovely staff, and lively bar on the ground floor and fantastic views

good bar serving tapas and meals in the evening

the staff could not accommodate an early check in, but they helped us with our luggage and brought it all up by the time we came to

good breakfast although there weren’t any extra napkins and plates/bowls etc were a bit scarce

not a lot to do in the old town but i would recommend a great bar called danontzat and a visit to the church

the location is just great and the tapas bar in front is delicious!!!

a nice breakfast and a decent bar for a beer all contributed to a

had to shelter in a bar for ages ud83dude01

the view of the water was spot on and we had drinks at the bar and eat next door at the restaurant

but across the street is a cafe which can provide breakfast and a couple of doors down is a bar which also serves simple meals

i had several spa treatments while there, all exceptional

and breakfast

breakfast was outstanding.

a beautiful, lovingly maintained and exquisitely decorated space, gorgeous rooms, fantastic breakfast, simply perfect little spot in hondarribia

great breakfast

i was told that breakfast was included at check in but then it was added to my bill

whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

beautiful location in the old town. very good breakfast.

the breakfast choice is first class and a lovely mix of waited on service and self service

location, amazing service, the staff at breakfast went out of their way to accommodate each guest

wifi very intermittent at least in room 27. and slow!

staff, location, wifi worked well, dinner was good and inexpensive, nice swimming pool.

wifi hopeless

good wifi

nice espresso coffee - and a choice excellent wifi excellent staff on reception and in cafe/bar

poor wifi connection. everything else was great!

wifi, clean room, comfortable bed

- the shower didn t have too much pressure - wifi not powerful

2) could not get the wifi to work

the wifi was next to non-existent

pool was excellent

pool! 42 degrees and location to the beach.

we liked having the pool as an extra option when the waves were particularly large

booked this property because it had a pool and a gym

comfortable and excellent located hotel, with its own parking, gym, nice views and very friendly and helpful personal

hotel with very friendly, helpful staff, pretty gardens and a [small] pool

very modern, the pool is great as well, and the shower is perfect, the beds are also very comfortable

our room was very spacious and clean and overlooked the pool

in the area opposite the station is a nice bar with friendly staff and good service

room was very comfortable with a large bathroom and had a small balcony overlooking the pool area

no kettle no bar no food sunday evening

very nice house red and white house wine at the bar and very reasonably priced

with food on the table and a beer from the bar we’re happy

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

lovely food at the bar opposite

bar underneath the hotel

the attached bar closed at 8.30pm

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

the bar underneath the hotel was shut which was disappointing.

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

nice room and good choice for breakfast.

easy to find coming from the motorway .....excellent breakfast choice! good quiet room.

the breakfast was absolutely insanely good

breakfast was very good with lots of choices in bread , fruits etc

breakfast good quality and choices. staff very friendly.

rooms and wifi great food good

there was no wifi.

the wifi internet connection was not reliable. shabby environment.

wifi at the hotel did not work

of the parking

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

the ev chargers are a big plus for me

wifi was good, the tea maker is a nice addition

fast wifi covers the hotel including in the garden

wifi is not very powerful for work. parking is difficult on site and limited around the area.

lift, wifi connection in the room unusable, small room

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to drive down instead

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

the hotel is clean and modern, and the breakfast offers a good variety of options

was great, easy parking, 10 minute walk to restaurants/ bars

the bar set by the staff last year was very high

breakfast plentiful and good value

breakfast excellent

the breakfast buffet was also great

location, breakfast, bed.

great location. undercover car park. good breakfast. friendly staff.

well positioned. great breakfast. very good generally.

accommodating for our needs, dog friendly and a wonderful breakfast choice

can walk into town for breakfast as checkout not till 12

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

everything works, from wifi to streaming

design, location, staff, cleanliness and spa like aroma.

it would have been great to have a treadmill

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

the gym is completely new and fully equipped, and the hot sauna was a real highlight

the fact that there was no actual hotel bar to have a drink in before bedtime

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

we would have liked to see more bar facilities in the hotel itself

sadly not much of a bar to sit and have a drink watching the sunset.

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

property has no working wifi

when i went back down to reception to let them know and get the wifi password i got no apology and also was informed there was no wifi in the rooms despite this

room was quite small and wifi was spotty at times.

there was no water when we arrived and no wifi

wifi was intermittent

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

he also offered to help us with guest laundry

wifi signal was not strong. had some connection issues.

wifi was not very fast

wifi worked

wifi was not great.

the pool and spa were very

short open time for the wellness and gym (each day open only 9 am

i lost a hearing aid in the breakfast room. please let me know if anyone found it!

the thalasso spa and pool area is great and the treatments were superb

everything was great, especially the staff. breakfast was wonderful.

very central. great swimming pool. very friendly staff

swimming pool area should be sepereated with the gym

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants nearby

gym is not really usable as directly in the moist heat of the spa

nice little spa with pool, hot tub, dry sauna

wifi signal is too weak and we couldn't use it in the room

the wifi was excellent.

poor wifi signal, and the whole hotel might need a face lift but still a good experience

location, in the centre of town, with public car park next door, good wifi, and comfortable

wifi coverage was spotty and sometimes didn t work at all.

good place for kids and adults alike

a very good swimming pool

loved the pool! the bar and restaurant were amazing

nuisances of noisy kids on one of the days 8 euros for a bottle of water is way too high breakfast staff could be a

drinks were expensive, bar closed early.

free parking

everything else is fine, well equipped kitchen is a definitely plus for families

& breakfast both excellent

the garden, the pool, the room, the breakfast and the nice staff. really nice stay in the hotel.

good breakfast

it has a nice vibe, i did not go to the pool but there were some activities for young kids that looked fun

pool was very well heated, the rooms were spacious and the food really amazing

lovely balcony overlooking the pool and with a sea view

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

the baby pool was just perfect for a 2 year old!

room overlooking the pool and sea

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

parking was free, price was acceptable. wifi strong enough.

lovely big room and the fastest wifi i ve ever seen in a hotel

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

check-in; wifi

reliable wifi connection

nice having a pool with sun beds

cosy, clean, perfect for a short stay - with parking!

parking by the house and take the bus up the street for 2 euros to go to town

the breakfast is cooked fresh and is lovely, served on the terrace overlooking the pool - delightful

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

the garden lounge was an absolute delight and there was a nice bar with tapas available

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

bar and tapas platter available for aperitif time

lovely outdoor bar area and very friendly staff

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

the front door, looked designer with a large bar to to bottom, confused me, it was the handle.

so very late booking, got a call from the hotel, confirming and advising when food and bar close

for late night, hungry arrivals and the ability for the reception staff to get drinks from the bar was a very welcome greeting

good deal on the €9 per night charge on the ev charger

there was no sofa just two hard kitchen chairs at the small kitchen table

comfortable bed with small kitchen & outside table

kitchen area in the middle of the room

appartment style with kitchen

studio apartment 2 had huge wet shower room, dining room with kitchen, bedroom with tv with some english channels, good wifi

allowed early check in. room was basic but ok.

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar !

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

free parking, friendly stuff, clean.

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

on-site parking lot was also good

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

the grounds were very pretty and there was a nice pool

the hotel did our laundry was 10 euros a bag

the bar was a comfortable area to relax at the end of the day

also the bar tender marcos was super nice and friendly

upon request a parkingspot with ev charging was reserved for us

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

pool could be bigger!

room, very friendly staff, good breakfast with scrambled and fried eggs and bacon, nice little pool and deck, a 15-20 minute easy walk to the nearest beach and another 5-10 minutes into the old

expect kids in a boutique hotel

pleasant pool and plenty of interior & exterior areas to relax in

the heated pool could be a degree or 2 warmer.

wifi at evening not working very great but triedto find solution

very poor wifi

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

wifi was strong and free, and my shower had seriously magnificent water pressure

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

there are local play areas for kids

roof top pool & bar is amazing

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

breakfast was a little too expensive

the room, the gym, the laundry room, the decor, everything was amazing

the gym is also tiny and doesn't have a lot of

would have preferred fresh coffee for the breakfast rather than from a machine and if they could add diet coke to the snack bar

gym was tiny and claustraphobic

breakfast was amazing!

we had an early check in with no problem

minimally decorated room, but with good shared kitchen facilities

there was an open kitchen for use and coffee was free

the shared kitchen is helpful

spacious room and access to coffee and kitchen

nothing really. would've been nice to have some tea options in the kitchen area

the hotel has a roof top bar with beautiful views of the city

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

location / rooftop bar / room facilities

the rooftop bar has great views and is a definite plus

rooftop terrace and bar was excellent

they also have a small gym and sauna in the basement

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

the room was really spacious and the bathroom in the suite was like a spa in itself

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

breakfast was great and the lady who served it extremely polite

breakfast could have had a little more choice, but it is a small hotel so nothing much to complain

only draw back to the property is how early the bar closes - but otherwise everything is perfect

surrounded by great restaurants & bars

breakfast was lovely

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

good service in the bar

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the bar could have stayed open later than 11pm

room was a bit noisy at times as there is cafe/ bar below

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

spa & gym facilities excellent

we didn't even use all the amenities

very clean, excellent location, very friendly & attentive staff. great breakfast too!

breakfast could have more options, and should should be fiiled regurarly with food.

loved that the breakfast was so relaxing and staff easy going and helpful

it was between bar area and bus terminal

restaurant and bar available

nice bathroom we were given a late check out after the half marathon, so we could take a shower, before going home

location, cleanliness, hot shower, balcony, wifi, warm

wifi,, was a pain

strong wifi

nuary)room

wifi in our room in some places was not that good, so if you need high speed, you must be in a

took our own tea bags)

wifi was inconsistent and slow

small but clean and comfortable room, good wifi, very nice and helpful staff.

wifi strength is not that strong, but it my be my

good wifi and kettles and mugs are available on request

the wifi worked great

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

location was great! staff was friendly and helpful. the breakfast was wonderful!

staff, convenient location, clean, breakfast

poor quality internet wifi connection on the 8th floor. very weak signal.

wifi was very quick and included

spotty wifi

wifi a/c

the wifi offering was quite basic

wifi basically didn't work on my 9th floor room, which was a little disappointing

room & public areas had excellent wifi coverage

clean, stylish room with comfortable bed. helpful staff. good wifi.

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

poor wifi. should be better in this day and age.