great hotel very comfortable and food good. new bar and brasserie next door is very good but

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

extremely helpful staff (apart from bar manager)

we stayed as a family of 4 and we all had proper and comfortable beds, including the kids

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

the staff were very kind and offered us a selection of high end bar food which was very good

great wifi, was able to give a video presentation to a university in usa while staying there

the pool was an extra bonus

the pool was perfect

- old structure : rooms somewhat moisty and floors cracking - pool in the garden would be a plus

studio apartment 2 had huge wet shower room, dining room with kitchen, bedroom with tv with some english channels, good wifi

the kitchen facilities meant we could cook our own food

kitchen area in the middle of the room

there was no sofa just two hard kitchen chairs at the small kitchen table

comfortable bed with small kitchen & outside table

the garden lounge was an absolute delight and there was a nice bar with tapas available

lovely outdoor bar area and very friendly staff

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

bar and tapas platter available for aperitif time

i wish the indoor pool had been up and running.

nderful to swim min the winter) and the pumpkin soup

free parking at the spot

poor pool

rich breakfast , nice staff, a morning swim in the pool, and lovely colours of the sunset sky from the room

rooms are clean excellent air condition fantastic pool friendly staff and above all the restaurant we ate twice dinner- well deserved their michelin

the pool was also a plus, perfect way to end our day exploring the area by car

hotel with a lovely pool and excellent restaurant

super large pool and sunbathing area

there is free parking, a nice garden and pretty pool as well as friendly and helpful staff

free private parking is available at the back of the hotel

the spa amenities and service were all 1st class

add in the open-air swimming pool (which had views to die for), the well-maintained gardens, comfortable lounge areas, attentive (+) we enjoyed the views, the setting, the pool and delicious food (+) lovely swimming pool (+) the decoration is beautiful, the breakfast is delicious, and the pool is an excellent place to relax (+)staff, the pool, the views, the room

the parking lot was in the back and difficult to find.

secure parking

great service, pool, location and staff. thank you.

beautiful location and a great pool!

plus a large swimming pool and tennis courts, and a perfect building interior and exterior - set in one of the most

the pool was perfect

we enjoyed the pool and dined at the highly rated restaurant

everything else is fine, well equipped kitchen is a definitely plus for families

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room, the design of the common areas

is not worth the price you re charged for it

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

the pool and spa area are great

garden room was lovely, with a terrasse overlooking the swimming pool

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

garden, pool and surroundings really nice

swimming pool, surrounds by palms and trees

very nice garden and swimming pool; top restaurant next to the hotel

the room was super comfy, the staff was charming, and the pool and the garden superb

bed was very comfortable, room spotless, staff very friendly, nice little bar and the food in the restaurant was delicious

the hotel staff were very friendly and helpful, the swimming pool was beautiful

restaurant set in beautiful gardens serving good food at breakfast and dinner

the hotel had a gym which we didn't use and a pool with a pleasant surrounding pool area but unfortunately we

the gym!!!

bar open in evening

bar area is the same as breakfast area

the timetable for the bar /restaurant is a bit restricted, as it closes at 11 pm.

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

bar was open even though we arrived late

pool: big, clean, all tidy and comfortable, safe for kids

excellent customer service. very clean rooms. lovely pool.

nice big pool which was warm and almost empty

up to date facilities -- pool, parking, really comfortable rooms with a separate loo and a bath & restaurant

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

not available after 10pm and the bar only offering drinks, no food at all

view amazing...surf school just next to it with a nice dinner coffee bar not far

hotel bar closed at 10pm

views of the ocean from our bedroom and public spaces - bar and restaurant

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

good place for kids and adults alike

really nice to be welcomed with a few beers from the bar after a long days ride

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

the property as a whole is beautiful with a sea view from the pool and lots of green

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

some kids were brave though

the room was lovely, the pool was perfect and amazing views to the sea

wifi coverage was spotty and sometimes didn t work at all.

the wifi was excellent.

location, in the centre of town, with public car park next door, good wifi, and comfortable

poor wifi signal, and the whole hotel might need a face lift but still a good experience

wifi signal is too weak and we couldn't use it in the room

property has no working wifi

there was no water when we arrived and no wifi

when i went back down to reception to let them know and get the wifi password i got no apology and also was informed there was no wifi in the rooms despite this

wifi didn t work the whole time i was there

the room is too small, the wifi didn t work , the shower head was broken

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants nearby

also the bar and bar snacks were very good but it is a shame that they do not have the restaurant open at

nice rooms - great check in reception staff and lovely lady in the bar area

the flat was quite spacious and very clean

swimming pool area should be sepereated with the gym

wifi worked

wifi was not great.

wifi signal was not strong. had some connection issues.

wifi was not very fast

everything works, from wifi to streaming

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

the gym is completely new and fully equipped, and the hot sauna was a real highlight

stead of of a rowing machine) in the gym.

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

lovely staff. rooms really good size and well equipped.great spa and access to beach a bonus.

delicious breakfast, exceptional service, modern and fantastic view of the sea from our room.

the swimming pool

very good bed, quite large space in the room, nice wellness area and gym

the thalasso spa and pool area is great and the treatments were superb

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

he also offered to help us with guest laundry

the breakfast buffet was also great

was great, easy parking, 10 minute walk to restaurants/ bars

staff, room, breakfast, disabled facilities, pet friendly etc etc etc

lady at breakfast was very attentive and always present in case you needed something

breakfast excellent

breakfast is really good value and great quality

accommodating for our needs, dog friendly and a wonderful breakfast choice

staff breakfast drinks too expensive in the bar cleanliness

handy for the centre and old town, easy 10 minute walk, good dedicated secure garage, good breakfast, friendly helpful staff

location, breakfast, bed.

consequently did not drink there no fruit at breakfast - just bread and

the next morning we had a late breakfast

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly, in particular the

were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

nice patio bar outside with plenty of space

sadly not much of a bar to sit and have a drink watching the sunset.

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the fact that there was no actual hotel bar to have a drink in before bedtime

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

we would have liked to see more bar facilities in the hotel itself

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

pool is perfect depth for kids

double pool is lovely too

a very good swimming pool

clearly not the responsibility of the hotel but something to bear in mind, especially as parking in st jean de luz is scarce and expensive

lovely pool and our dining experience was excellent

lift, wifi connection in the room unusable, small room

fast wifi covers the hotel including in the garden

wifi was good, the tea maker is a nice addition

wifi is not very powerful for work. parking is difficult on site and limited around the area.

the parking is a little hard to find. just take your time

fortunately, the bar was still open for a welcome drink

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

the bar closed at 7

a large car park to accommodate our large car and trailer

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

not a problem but be aware the hotel bar closes at 10pm.

excellent staff. on site restaurant is a big bonus. views are wonderful and very good pool.

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we need exercise after days of good food and wine

the pool area is well done,

big comfortable room, private parking with an apple tree near it, some shops and restaurants in the village

parking was very accesible

there is a small but welcome swimming pool at the hotel

pool was dated but functioned and the spa in hotel was a great treat

pool was dated but functioned and the spa in hotel was a great treat

parking good

views, the room with a terrace , facilities ( car park, swimming pool, wifi, restaurant), the (-) when i came back down to ask for the wifi code and breakfast hours (-) when i came back down to ask for the wifi code and breakfast hours i couldn't find anyone

didn't get to use the pool because it was raining heavily, but the pool area looked nice

view,pool andrestaurant0

bedroom flat for a 1 night stay, big and clean, nice view, pool, charming and pro-active hosts, excellent value for money, definitely recommendable for a

building was lovely, nice little pool

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

stunning pool and views over the lake

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

we love the hotel design and have returned on several occasions . spa is lovely

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind following this visit

we liked it all, a little slow wifi, but that is due to the coverage in whole cambo.

the furnishings were lovely, and the wifi worked great

free wifi

i had a spacious room with kitchenette and large terrace overlooking the square

the bedroom had also a mini kitchen with fridge/ microwave and coffee machine

the room was comfortable, quiet and the breakfast was delicious

the rooms were very comfortable and the breakfast was excellent

he should be so proud of running this hotel single handed it's a credit to him the breakfast was really nice, the room was large and

good breakfast

lovely breakfast, easy parking, very quiet and comfortable room

room was nice for travelling with kids

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

additional beds for kids are great

i wish the pool cleaner was not running while guests were in the pool

terrific parking, nice pool

very well appointed family run basque hotel and restaurant. lovely pool and gardens.

room, comfortable bed, walk-in shower, kettle tea&coffee available, wifi & parking included

the wifi was so bad it was useless

strong wifi connection

friendly staff. spacious room with good wifi. lots of parking.

we didn't try the breakfast to comment upon it but only the diner which was very tasty.

& bar was closed

atea restaurant & bar was closed (on a saturday night ud83dude21) and going out to get beer, wine & food was not easy

parking close to motorway, restaurant, and ev charger

would definitely recommend it for family queen kids and dogs

the bar and restaurant are not open at weekends, this was not clear on the booking sit and had i known