garden room was lovely, with a terrasse overlooking the swimming pool

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

place and lovely staff, fabulous swimming pool and beautiful apartment

very nice garden and swimming pool; top restaurant next to the hotel

the spa area outside is a nice touch

lovely pool

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

the aervice the view on the swimming pool the silence and the amazing restaurant

view amazing...surf school just next to it with a nice dinner coffee bar not far

not available after 10pm and the bar only offering drinks, no food at all

views of the ocean from our bedroom and public spaces - bar and restaurant

hotel bar closed at 10pm

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

didn t use the pool, but think it would have be ideal

some kids were brave though

the property as a whole is beautiful with a sea view from the pool and lots of green

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

the bar was not accessible from the hotel rooms

ual french fare) and the staff at the bar were sour and unfriendly, in particular the woman who seemed to be in charge

nice patio bar outside with plenty of space

the next morning we had a late breakfast

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

facilities, bar restaurant very good friendliness of staff, english is spoken

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

of minutes from the motorway it is an ideal stop off if travelling by car to spain there is a bar and restaurant on site but there is not much else nearby if you want to walk we have stayed

restaurant and bar within hotel was great

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

bar was open even though we arrived late

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

so very late booking, got a call from the hotel, confirming and advising when food and bar close

for late night, hungry arrivals and the ability for the reception staff to get drinks from the bar was a very welcome greeting

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

excellent staff. on site restaurant is a big bonus. views are wonderful and very good pool.

pool area is great with a fabulous view of the mountains

the pool wasn't open

building, rooms, pool, garden - everything is perfect

the pool was great

really nice to be welcomed with a few beers from the bar after a long days ride

great hotel very comfortable and food good. new bar and brasserie next door is very good but

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

the hotel had a gym which we didn't use and a pool with a pleasant surrounding pool area but unfortunately we

pool was very well heated, the rooms were spacious and the food really amazing

good breakfast

restaurant set in beautiful gardens serving good food at breakfast and dinner

the garden, the pool, the room, the breakfast and the nice staff. really nice stay in the hotel.

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

pool: big, clean, all tidy and comfortable, safe for kids

lovely balcony overlooking the pool and with a sea view

excellent customer service. very clean rooms. lovely pool.

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

in every way—beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and

their spa facilities hit the spot ud83euddd6‍♀️lovely friendly staff ud83dude42 the live music

great, bar and restaurant not open due to filming but we were informed before-hand.

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and professional management that genuinely cares about the

friendly staff. spacious room with good wifi. lots of parking.

strong wifi connection

room, comfortable bed, walk-in shower, kettle tea&coffee available, wifi & parking included

the wifi was so bad it was useless

we specifically booked this as it said there was a bar serving tapas - we didnt want a full restaurant meal as we knew we would be having a full lunch

everything else is fine, well equipped kitchen is a definitely plus for families

a very good swimming pool

cannot be changed but longish walk to the town which itself is a parking nightmare.

and helpful staff, amazing views and swimming pool, comfortable and spacious room, large grass reserve, great

parking lot: too small

pools were great fun for the kids

good place for kids and adults alike

wifi signal is too weak and we couldn't use it in the room

poor/non-existent wifi in room, despite promoting it as having free wifi throughout hotel

wifi coverage was spotty and sometimes didn t work at all.

the wifi was excellent.

location, in the centre of town, with public car park next door, good wifi, and comfortable

gym is not really usable as directly in the moist heat of the spa

there is a small swimming pool in the hotel plus a

the swimming pool should be deprecated with the gym. otherwise it gets too hot.

small but pleasant underground spa with modest pool, large jacuzzi, electric glass sauna, rainforest shower (with light and sound

the flat was quite spacious and very clean

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

short open time for the wellness and gym (each day open only 9 am

the bar food and service was excellent

spa was exceptional

i would have liked warmer spa temperatures and early morning access.

water jets and jacuzzis and swimming pool

wifi worked

wifi was not great.

wifi signal was not strong. had some connection issues.

wifi was not very fast

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

bus stop to town centre very close early check in accommodated by excellent and friendly

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

restaurant and bar on premises with good quality

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

he also offered to help us with guest laundry

wifi didn't work but it didn't bother us

very nice staff. wifi issues but good value.

the room is too small, the wifi didn t work , the shower head was broken

wifi didn t work the whole time i was there

room was quite small and wifi was spotty at times.

very tiny kitchen

appartment style with kitchen

the kitchen facilities meant we could cook our own food

there was no sofa just two hard kitchen chairs at the small kitchen table

kitchen area in the middle of the room

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

the fact that there was no actual hotel bar to have a drink in before bedtime

sadly not much of a bar to sit and have a drink watching the sunset.

we would have liked to see more bar facilities in the hotel itself

everything works, from wifi to streaming

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

it would have been great to have a treadmill

very helpful staff allowed for early check in and support in car parking

the gym is completely new and fully equipped, and the hot sauna was a real highlight

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

lovely outdoor bar area and very friendly staff

bar and tapas platter available for aperitif time

the garden lounge was an absolute delight and there was a nice bar with tapas available

extremely helpful staff (apart from bar manager)

we stayed as a family of 4 and we all had proper and comfortable beds, including the kids

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

being able to book the gym meant we knew we could do the workout we wanted

think the hotel could do with one or two more staff as the reception was always busy, and the bar area required someone from reception to go and serve people there

a lot of books, toys, games for kids and adults

beds are comfortable and there is a heated swimming pool on the smaller side but that was a godsend as when we stayed there was a heatwave and it was

loved how close we were to everything-the beach, restaurants, a playground for my kids

got early check in for free without any problems

lovely little hotel. good for kids and families.

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

additional beds for kids are great

e center of the city) free wifi atmosphere of the building

the bathroom and shower worked well, as did the wifi

the wifi didn t work very well, couldn t stream movies.

wifi gave some issues but that was resolved within 24hrs.

only thing that was frustrating was that the wifi dropped out several times

breakfast was served in a clean and bright room, there was a good selection of very delicious food

can walk into town for breakfast as checkout not till 12

bar does pizzas and other simple food at all times of day

handy for the centre and old town, easy 10 minute walk, good dedicated secure garage, good breakfast, friendly helpful staff

great location. undercover car park. good breakfast. friendly staff.

great location, very cosy and clean, late check out, super friendly stuff

the breakfast didn’t seem worth the money.

breakfast excellent

lady at breakfast was very attentive and always present in case you needed something

staff, room, breakfast, disabled facilities, pet friendly etc etc etc

the bar set by the staff last year was very high

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

wifi not working in the room

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi was tricky to get set up & use.

expensive bar prices

excellent location. helpful staff. cute bar and courtyard.

cool vibe. beautiful staff. great back bar and garden

whilst hotel has a kitchen the only provide breakfast and some bar snacks

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

staff were very friendly and helpful with early check in

good wifi

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was fast and stable

wifi was stable for working and access to the cafe with free coffee for guests

the room size was really small. the wifi connection was unstable.

wifi in the room was extremely unreliable, consistently dropped or didn't connect

wifi was very poor and it kept cutting out

wifi wasn t great

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars, shops literally on the doorstep

the location was great! close to the beach, casino, and shopping.

available family dorm if you have kids or a group wants to stick together

lots of door slamming and kids yelling and running

good breakfast

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

we didn’t have a breakfast option but it smelled good

breakfast was great location great city great wished we could have stayed longer.

warm, good wifi, good bed, good shower

bedding, wifi and shower are exceptional,..

the hotel's wifi was superfast

good selection at self serve breakfast including hot dishes

they were very flexible with an early check in and later check out

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant in the hotel very nice and with a nice atmosphere

very central! allowed us to do an early check in.

plus you can’t go wrong with having a cocktail bar connected to your hotel

fantastic location, great bar and lovely staff

the bar area was great too - a lovely place for a drink

adequate breakfast and friendly staff

breakfast over too soon 9 o’clock too early

clean and friendly. rooms for 3 persons are economical breakfast is simple but good.

breakfast was fantastic, great location close to airport and bus

easy stay not fussy great breakfast in the morning for an early start

no parking. but got help with the luggage by the bar tender!

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

location and view we didn't used restaurant or bar but they looked nice.

lovely restaurant area and bar area

all staff were really friendly and helpful from reception to bar and restaurant