the pool spacious room my room heat was broken they immediately reroomed me it was great

room was dirty, the carpet was coming up in the room and kids kept tripping on it

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

i always love my breakfast , the pool and hot tub so close to many activities

was very friendly, the room was big enough for me and 3 kids

they always accomodate my requests either for early check in and my preferred floor...

breakfast was not included so we skipped it. i thought it was included

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

when i got there for breakfast i was told i needed a voucher

i didn't have breakfast because i had other meal plans that morning.

believe they were doing some gardening and there was a strong smell of manure by the parking lot/entrance

the room was very spacious to my surprise and there was adequate parking

parking lot was a bit dirty

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

the fact that there is parking and the few staff i saw was very polite

didn't like that i was asked to pay for parking for the first time

the parking area was full and it was difficult to find parking close to the main entrance.

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything was great

paying for parking

ample parking, handicap parking close

the pool and mini golf was cool too

kitchen and everything i needed

spacious kitchen with lotsa amenities

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

the fitness center is also nice too

the bar was a great touch and the bed was comfortable

breakfast was decent too

the pools and gym is available if you request it

went smoothly, and the bed were comfortable, hot breakfast overall

clean, modern, centrally located, nice gym, friendly professional staff

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the spa was also very nice

hotel & spa has become my home away from home

fitness room. location. bar. room.

property was nice best part was the spa treatment.

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

valet parking was prompt

there was also plenty of parking for my car

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

every thing. close to the lirr--- good parking, doorman service...quiet room....

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

there could have been a broader selection for breakfast.

i loved the kitchenette, the friendly employees and great customer service.

having the kitchen facilities and this month the price was good.

love the kitchenette area and that the hotel provided pot and pan and eating utensils

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

a lot of parking space, clean room, comfortable bed

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance parking

thing i could think to mention is that the parking lot was not properly shoveled and i almost slipped a couple times

clean, location, room service, restaurant in the building, parking, kind staff

convenience of the location, because of were i was able to park my 18 wheeler

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

breakfast was perfect

the location was great and free hot breakfast was a huge save!

accommodations,staff friendly and professional,excellent breakfast

staff was friendly and accommodating. breakfast has great choices for everyone!

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

staff was friendly, bar was nice and it was very clean

the pool wasn’t heated! lol but it was a great place!

great gym and pool. convenient laundry room. useful shuttle service

the breakfast was kind of bleak

the pool is under repair

the pool wasn’t open.

however my kids enjoyed the pancakes

several choices for continental breakfast, no microwave tho

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

only elevator located outside our room despite request for a room far from the elevators and an early check in

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the free breakfast was great and the early check in (about 1:45 p

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

held my kids hands

early check in

late check out

the staff, location, breakfast, parking

breakfast of just ok, and location was great.

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

great room, great to stay with kids, and breakfast excellent

great parking

were in good condition, clean and well-equipped, the room was spacious, there was a large parking lot in front of the hotel, even though the walls seemed thin, we had no major problems with

free parking just outside

parking lot was bigger than we expected, the place has a classy vintage

with free parking area at the side

the staff, the breakfast, and the amazing shuttle service. the room was clean.

the shuttle driver was very nice and drove us into town to eat

breakfast was very. nice to have shuttle service to jfk

airport shuttle, clean and comfortable bed

breakfast was very. nice to have shuttle service to jfk

enter toilet height and parking.

free parking in front of the door

free parking within the

the parking !

the property, rooms need some updating and parking was tight but overall i will give it a nine out of ten

expensive for midweek especially when there wasn''t many cars in the parking lot, neither this time or previous stay

parking

very clean; staff respectful and courteous; nice and comfortable rooms; and a lot of parking.

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

parking was

laundry next to our room

the gym was very outdated

i was surprised not many guests used their gym and sauna

gym needs to be updated with more equipment. equipment is broken.

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

some old cracked and walls, no golf channel on their tvs!????

the gym area is not that good

no golf channel on tv

was clean, staff was helpful, shuttle to the train station a huge plus and breakfast was really

breakfast was very good

plenty of parking, good heat specially during rough winter and snow and location is close to the downtown

parking was plentiful good central

could use more parking spaces

parking was included

fantastic, clean location and friendly staff! free parking!!

it was very family friendly, indoor pool was enjoyed by my kids

great accommodations, good breakfast, friendly staff.

location and breakfast

beds were very comfortable and i loved having a kitchen to work out of with my family

pool could be a bit warmer and the hot tub a bit cooler

staff is great as is the kitchen

the breakfast was piss-poor

still waiting for them to start serving breakfast again

was expecting a little more than what was available for breakfast

breakfast was great and easy quick day starter

the pool. the staff

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

the pool looked great although we were unable to take advantage of it this trip

add a second coffee maker in the breakfast area.

the gym was a joke with broken equipment, and the pool was the size of a hot tub

excellent gym

the food at the bar bistro was just average.

hotel employees at the bar front desk and the team at the front desk

gym is

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

give you a full blown kitchen in your room

i didnt know the rooms had kitchens

staff accommodate you when you have allergies to the free breakfast they

is a kitchen with a stove top and full size fridge

like everything about this hotel,i mean parking access, free breakfast, the clean room,so quite, the personal so helpful, willing to come back pretty soon,i

location was perfect , breakfast was tasty

in morning received our breakfast

the breakfast had everything we needed, the orchid was the perfect touch

breakfast was awesome

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

parking was readily available

the parking was also no problem at all

easy parking. close to everything.

free breakfast. free parking.

good location parking a plus other places charges an arm and a leg for parking.

location, free parking

parking lot was very tight

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

like the cleanliness, nice staffs, breakfast & the parking

parking lot is small to maneuver in

didn’t like that you said breakfast included. and there was none.

clean, safe, huge tub, free breakfast and nice staff!

i was met in the dinning area with a nice group of visitors enjoying their free breakfast

advertised, there was no breakfast, which likely is because of covid, which is fine, but that needs to be updated on the

breakfast was ok, but there was no hot food

breakfast was okay for continental

breakfast is really a microwave reheated muffin with egg in a bag

they made us wait 1 1/2 hours for the shuttle

laundry facilities and vending

shuttle service on time

only the bar food was available at the bar lounge

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

close to a park for the kids

they charge a $38 a night resort fee for the pool the gym and wifi which we did not use any

hotel needs to improve the location of the gym it’s now basically in an elongated stuffy closet on the lobby level with no windows

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

breakfast buffet and bar is excellent

i didn’t get a bed cover for the sofa bed where my kids slept

it lacked a large garbage can in the kitchen area.

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

is a friendly, family facility, the pool very good clean area.

many attractions and food choices within walking distance and swimming pool

clean rooms staff friendly close to pool and beach will come back

didn't like the fact that there its no refrigerator in the spa rooms

the spa was nice the room was clean and the service was good ?

they don’t provide soap for the spa bath room at least something travel size for the customer

the front desk person was rude. the spa tub didn’t work as advertised

the towels was ruff for price of spa tub room should have better towels

the gym was well equipped

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

this last time kids were screaming and sounding like they were tearing up the room

size of room and beds were small for a family of four with 2 teenage kids