the breakfast was really nicely packed in the morning and in the bar/reception area there is free

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the breakfast had everything we needed, the orchid was the perfect touch

location was perfect , breakfast was tasty

bar in the lobby

swimming pool and gym

staff was friendly, bar was nice and it was very clean

great gym and pool. convenient laundry room. useful shuttle service

location was perfect. breakfast meal was good. bar was also very nice.

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

kids noisily running around in halls at all hours

breakfast was perfect

accommodations,staff friendly and professional,excellent breakfast

staff was friendly and accommodating. breakfast has great choices for everyone!

thing i could think to mention is that the parking lot was not properly shoveled and i almost slipped a couple times

i also like that parking space is large and reliable

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying luggage up the stairs

a lot of parking space, clean room, comfortable bed

excellent buffet breakfast, easy parking, could not have been better

the parking was also no problem at all

parking space and access was excellent

one thing i must say about the parking that they have ample of parking spaces for you inside the hotel

to upstairs parking was tight and not easy to negotiate

convenient access with free parking and good breakfast.

parking.

great location. convenient parking. friendly staff

location, free parking

parking lot is small to maneuver in

parking lot was very tight

everything, we love it , pool , room , bed , food , breakfast. gym

the room was fantastic. breakfast was delicious.

the bar was a great touch and the bed was comfortable

the breakfast was outstanding

great gym

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

held my kids hands

early check in

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i was a bridesmaid and was not provided any early check in, not even 30 min early

breakfast- n/a location great

i needed an early check in and they did it !!!!!

i loved the small gym it was good to use some equipment again

staff courteous especially the man in the breakfast area

rooms are beautiful, they were very fair about pool time

the pool and the room so clean

kitchen and everything i needed

love the kitchen, spacious room and good selection at breakfast

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

size, location, parking, friendly staff, amenities

even the parking attendants where super friendly and helpful

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

valet parking was prompt

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

not good for kids

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

aint a place for kids but you can bring them bad boys up in there

facial and toilet tissues were a bit rough. breakfast wasn't even lukewarm.

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

unfortunately there were some renovation works so didn't hsve access to their gym

the water pressure is amazing and the morning breakfast was a free surprise

bar tender and bar were not stocked at all

they always accomodate my requests either for early check in and my preferred floor...

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

breakfast need more doesn't worth it at all coffee maker in the room doesn't work

spa tub jets needs to be cleaned better

the spa bath

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

room was dirty, the carpet was coming up in the room and kids kept tripping on it

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

complimentary parking was a huge selling point, and since i drove, i didn t mind staying a little further out

there s a parking space. staff is friendly.

location and confusing parking

parking

quiet, having parking on premises , the beautiful view of whitestone bridge from our room and being close to the

kids totally love the fact we can finally use the swimming pool

(drinks were amazing) we are looking forward to visiting again and using the spa services

the bar and restaurant are cute and lovely

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the spa was also very nice

they also offer free parking on the property

the room was supposed to have 3 views: i got the parking lot

parking was good and clean environment.

parking!

location was good and the parking was free, staff was very nice and it was clean

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

parking is free

i like the location and it had parking

the room was very spacious to my surprise and there was adequate parking

parking was very convenient

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

the kitchenette was tiny but serviceable

lady at check in was very helpful and accommodating to my early check in need

is a friendly, family facility, the pool very good clean area.

it had a full size fridge, and kitchenette

was slightly disappointed with the tardiness of the shuttle

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take us back to the airport was prompt

choose this hotel because of the airport shuttle

the breakfast needs improvement

close to airport for early morning flight. able to get an early check in

gym needs to be updated with more equipment. equipment is broken.

the basement gym is large but there were no free weights, just an old universal machine that did not work

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

noisy room i was next to laundry room place needs a total renovation

as soon as i arrived they checked me right in and also the free parking

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything was great

ample parking, handicap parking close

paying for parking

parking

location how out of the way it is,not too close to the congested traffic and have parking

free parking

people in parking lot lot yelling

the place has free parking, i really liked the location and it smells clean, although it is not as clean as it smells

on site free parking, and handicapped room on 1st floor.

although parking was limited the hotel staff went the extra mile to direct us when a space became available

its location - walking distance from the us open tennis center - and its potential access to free parking

parking lot small

the on-site parking and easy access to the long island expressway

no parking

the towels was ruff for price of spa tub room should have better towels

jet spa wasn't working correctly

the front desk person was rude. the spa tub didn’t work as advertised

the jets in the spa bath in this particular room did not work properly

they don’t provide soap for the spa bath room at least something travel size for the customer

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

the gym was well equipped

size of room and beds were small for a family of four with 2 teenage kids

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

the shuttle service was efficient and overall the service was excellent

plus, the fact that breakfast is included was a plus

could check in early, nice free shuttle service memos to help customers

very very clean close to airport free shuttle

also, free airport shuttle for laguardia

staff is wonderful but most of all the complimentary breakfast was exemplary

my kids are very mindful of neighbors (we live in an apartment building)

kitchen staff very courteous friendly and helpful

cheap bar drinks and lower price

very clean, great location, good breakfast & parking

very nice staff, breakfast and the room

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

pull out style bed was very nice for the kids

would have preferred better breakfast options

breakfast and clean

free parking. walking distance to yankee stadium, easy check in and out, free coffee

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus