a touch more shoveling on the sidewalk that went out to the parking lot to the left would have been perfect

there s a sliding door from the room to the parking lot that makes me a bit uneasy

the hotel provided free wi-fi and parking

you had to go down the road a bit and back to be able to access the hotel parking lot

parking right in front, easy access to lobby, and bringing in luggage

early check in was no problem

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

the breakfast is good and the lady who served the food for us was so polite

breakfast buffet vouchers for

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

complimentary breakfast is very good

location with parking

parking good

parking garage is right outside so parking is never an issue

the self parking option, and the gym, even though it was outside in a physically separate building

was comfy; staff very attentive and thoughtful; parking was easy; very cool decor and feel about the building

the pool area was never crowded, and the water temperature was perfect

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

the studio king room is super clean, including the kitchen amenities, as well as the bathroom, which comes with a body wash and shampoo and

the gym had really expensive equipment

clean, modern, hip. love the kitchen in the room.

hard to get in and out of hotel parking lot due to traffic congestion.

parking. wasn t too bad but there was barely a spot for me once i got there.

getting in and out of parking lot but location was good

we got the last parking spot in the lot

parking

very clean and the laundry room was handy.

the laundry facilities detergent dispenser didn’t work and ate my money

we went for the spa tub

breakfast area was tiny

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

it’s convenience and close to all the places it had free laundry.

nothing place met all my needs.free coffee all day. nice kitchenette.

ashly and sarah (we really felt like home, taking very good care of us) -free laundery, gym, free coffee are all a big plus -being beside costco is a huge advantage -10 minutes walk from

how comfortable it is and useful kitchen features

you have a mini kitchen full size fridge

the parking, the beds, the location

plenty of parking

parking accommodations was a nightmare

the parking lot curbs and sidewalks need fixing and could trip up older travelers

there was ample parking and the bed was comfortable.

there is no pool, no gym, no restaurant or bar

they even have a gym (which i did not use)

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there was a gym

gym could be better appointment

heated pool and basketball court very nice for the kids

kids enjoyed the pool, until 10pm a plus

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

i told the desk but a while later i came back down, those kids were still there with no adult supervision

their breakfast was also a plus from oatmeal to hard boil eggs

location of the hotel was great getting a parking a good 20 minute ride into the city and 87 north is right near the hotel make it a perfect

the cavernous welcoming lobby, plenty of free parking

it was clean, the bed was comfortable, plenty of parking available, and the staff was great

lots of parking

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

needs more parking. my room was in putnam but had to park far away.

parking lots are very tight

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

ample parking

our room was great, parking right next to us was really a plus

gym was very safely set up

clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i loved everything. this is the best place to stay in the area, bar none.

nice bar ok the evening and really enjoyed the layout of the room

ac/heater worked awesome,clean room/bathroom, comfy beds, and the gym

the cleanliness,the breakfast, the bar

shuttle to train station was nice but they need a better way to call for a shuttle back to the

employees were very kind and the shuttle bus system was very convenient

parking available

there was a sign for parking but other signage was hard to find

close to interstate. friendly staff. very comfortable. free parking.

the parking lot was huge

free parking near the door

there was plenty of parking and the lobby area was gorgeous

parking is free

plenty of free parking

shades didn't close together fully and being on the ground unit facing parking area was a minor issue

parking lot was very dark

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

there were a quick option for the kids for breakfast continental breakfast would be great

location was great for visiting and rooms nice. gym was awesome

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

early check in

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

friendly staff, breakfast good, business center, good location

the breakfast selection was not that great but we managed with it.

i really enjoyed the breakfast selection and outdoor pool :)

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

kitchen and view.

there was more breakfast items, simple foods like bagels, cereal and muffins

also it would be nice to be able to get a full kitchen set when requested

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

the laundry room area unclean

comfortable accommodations. great fitness facilities.

for breakfast on the weekend could be a bit longer

breakfast choices

there is laundry on the premises, which also takes added stress away

love having the kitchen available

breakfast was available

close to sleepy hollow. room was comfortable. liked the gym for a quick workout

location, cleanliness, gym, breakfast all great.

more accommodations longer breakfast times

breakfast was great location great

the gym was a great plus

group of kids hanging out in the property around mid

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

breakfast was even great

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

just fantastic if i could live there i would. breakfast, staff(all), just terrific

the breakfast should be until 10am at least for guest arriving late or on vacay

hot breakfast was great

i recommend to do variety in breakfast every day (different kind of main food)

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

should add a bar in the shower to hold onto

restaurant and bar connected.

restaurant on site & breakfast buffet. the fitness center is good too.

the breakfast on the weekend (sunday) was a packed bag, however on monday and tuesday this was a self

water dispenser in gym

clean, good hotel gym, nice comfortable rooms

they had peleton bikes in the gym

pool and gym not open due to coved. other hotels in the area have them opened.

better breakfast options

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

very clean and spacious, staff is very polite. decent breakfast

breakfast was great

served a nice breakfast with a good variety of hot and cold items; even waffles

also, the laundry center was be helpful

the breakfast was good

cleanliness, friendly staff, excellent breakfast!

cleanliness, friendly staff and the breakfast

room was clean and nice. breakfast was good.

parking was tough and there was no direct access to the building from a parking lot in the front

bad parking spot condition around the building

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62 degree on arrival, sour type smell in room

parking lot is in the back mostly with so spaces on the side

parking: i waited 40 minutes for a parking spot on arrival

the staff from the desk to the bar great and our room was very comfortable and clean

pool,gym,& starbucks w/in hotel

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

rooms were clean and comfy. breakfast was awesome good

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

only that the pool wasn't open but with covid maybe it's better

the pool & gym is still not open & there’s no more hot breakfast .

no soap in the room at the sink or laundry bag in the closet 2

the indoor pool was the perfect place for the e kids to splash around.

and more equipment in the gym like cables

was one washer and one dryer in the laundry room

my kids and i enjoyed the pool time

friendly, effective & accomodating,e room quiet&comfy despite facing parking lot, next to mason jar casual, great nachos & smoker, band on sat night respectfully

parking was very accessible, inside pool a great advantage considering the weather, very comfy

very hard to get into the parking lot coming off the highway i drove by it several

convient parking

just a short walk across the parking lot

easy checkin, clean room and gym.

breakfast bar was fresh with big selection

the breakfast was not good other hotels have better to go bags

i like the pool the gym room and the cafeteria the bar section

there was laundry available, gym was nice, room was spacious.

cleanliness and the quality of the room. breakfast was very good as well.

the energy bar at the breakfast and the waffles were extra tasty

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

my favorite part is always the breakfast; also the coffee/tea bar all night long.

only complaint is that the website advertised a breakfast bar however it was not open

breakfast was terrible with no staff on hand, no hot food and awful coffee

there was no protein at breakfast. even peanut butter for the bagel would do.

they could add some protein like eggs for breakfast

location is okay not the greatest breakfast okay not the greatest service okay not top notch

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

there were young people hanging around in the parking lot

there s no surveillance outside the parking lot

free tasty breakfast, free parking. spacious, clean, nice

plenty of parking

no surveillance need cameras outside the parking lot

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

bed & breakfast

staff rooms breakfast laundry

breakfast area so clean and fresh

over ran by kids in a large group so could not access a lot of the area to prepare a plate

pools , gym not open

the best part of my stay was the fact i got late check out.

love the late check out

very safe zone for kids and elderly

bad service customer service, bar service

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

free parking

the beds were very comfortable and parking was

there was also not enough parking

the large parking lot

room was clean and the staff very helpful, we also enjoyed the breakfast

pool

hotel was clean and the fitness center, pool and breakfast were all great bonuses

we were very thankful of receiving a late check out status, thank you

clean, lovely and helpful staff, the pool looked really good, i didn’t get a chance to indulge unfortunately

very comfortable room and bed, quiet, clean, excellent breakfast.

don’t clean up around the mom's with small kids

continental breakfast

breakfast was relatively simple but full of options

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

very clean and spacious amazing staff quiet gym inside property

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

hot breakfast with eggs, potatoes, meat, yogurt

room was spacious, and breakfast was good

it did not feel safe and comfortable for family with young kids

next time i will def try out the bar selection in the lobby

very clean, great location, good breakfast & parking

she helped us immensely with our onward journey and was really friendly with the kids

the men’s toilet by the gym nasty

breakfast ended too early

specifically chose the hotel because it has a swimming pool

the coffee and breakfast was good, and i liked the couch area in the room, and i liked the little bar next to check in to get a drink before going up to the

i like the fact that you had a little bar and i love your standards and rules

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

pool was closed

only a single laundry location on the facility is inadequate

my family is very much satisfied especially our kids

there was hardly any breakfast, just one kellogg bar and fruit pack , not enough for breakfast

breakfast adequate, did not spend much time at hotel and did not use gym.

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

everything was good parking is always an issue but understandable

com), no pool

there is a restaurant and small bar on the first floor

the spa experience was inconsistent

did not do room service and you had to request it

location is good clean breakfast is good parking is good

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

great staff easy parking and great amenities

the area it was located was perfect, free parking and it was clean.

free parking and wifi

the parking is very good as well as the location

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

love staying at this hotel. they have a huge parking lot, easy access to and from highways.

the parking was full so i had to walk too far to park a car.

sometimes the parking lots its very hard toto find thats all

the mini bar kitchen was cute and the extra sink was a plus

we didn't use the spa but it was nice knowing it was available

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

the spa was luxurious very hygienic and the staff there was excellent

comfortable and clean. location was good for the areas we were visiting. pool was nice.

although i didn't use it this time the pool looked great, very well maintained

availability of microwave and place to wash laundry was nice

drinks at the bar were very expensive

the fitness center was terrific

no breakfast and the price.

even though booking showed it included breakfast, the receptionist told me they don't offer brkfast

i didn't get a chance to try the breakfast

hotel now they are not offering breakfast due covid-19 but pandemic is gone already

breakfast was only juice and muffins..the room could use some improvement

the gym needs some of the equipment updated

always go to the bar they have and each time the bartenders have been absolutely delightful to talk to

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

i had two young kids who like to take their time

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

was smaller than it looked in the photos and breakfast wasn’t great but neither were an

i liked the staff at the breakfast and thought it was clean and organized

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

the kitchen

free breakfast had alot of variety of food

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

we loved the spa tub

room had a heart shaped spa bath tub

our room was very nice, the staff were great, and the bar was great!

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

would have liked a laundry option

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

would have liked bacon with breakfast for the kids.

didn't use the pool but that was a nice addition as well