staff is wonderful but most of all the complimentary breakfast was exemplary

next time i will def try out the bar selection in the lobby

very friendly staff all round from the front desk, kitchen staff and housekeeping

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

the men’s toilet by the gym nasty

everything the breakfast the room was clean it was amazing i never stay in the place like that

the breakfast part should of much better choice like years gone by.

the spa bath

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

breakfast was a plus and the staff was excellent!

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

beds were nice staff was friendly pool was warm for kids to swim

laundry room and bed comfortable

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

was great except for the breakfast

the parking and restaurant

ing it as a venue) took up lots of parking, spaces were still available but much further from the hotel entrance

clean and relatively new appearance. free parking. like food from restaurant.

they could convert some of the parking spaces

free tasty breakfast, free parking. spacious, clean, nice

breakfast was terrible with no staff on hand, no hot food and awful coffee

they could add some protein like eggs for breakfast

the complimentary breakfast did not offer eggs. it did not have face towels.

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

pleasant staff allowed for early check in. room was decent

i was hoping that they have functional pool. kids were expecting

gym small but pleasant and parking was good

don’t clean up around the mom's with small kids

would have preferred better breakfast options

breakfast was relatively simple but full of options

individual kitchens. but not in the description

breakfast, pool costumer service

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

many times didn't have yogurt, or milk for the kids

in particular, gym, pool, laundry were all great

the pool was open for the kids and everything was clean

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

not much choices and not kids friendly

gym

the complimentary breakfast had everything you could want

loudly, which disturbed my sleep, because my bed was beside the wall of their dining table or kitchen

bar tender and bar were not stocked at all

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

location, ease of parking

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

the large parking lot

there was also not enough parking

location. overall value. plenty of parking. boutique style. bath and body products.

great service, safe parking, great room temperature ....

location how out of the way it is,not too close to the congested traffic and have parking

people in parking lot lot yelling

location. parking facility

parking

not worth your money especially when early in the am you hear kids running up & down the hall

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

aint a place for kids but you can bring them bad boys up in there

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

no parking

parking right there

free onsite parking

quiet, has parking, availability, and dog friendly.

location had parking

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

free parking and wifi

location, parking was easy, spacious and clean room

parking was additional

great staff easy parking and great amenities

convenient to nyc low price lots of parking clean

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

pillows were amazing, the parking was great

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

parking was ok

free parking

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

i was able to get an early check in without any hassle

being informed ahead of time of the $40 early check in fee

paid $40 extra for early check in which they only took cash

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing things there not suppose to while like 10 or more adults sat out on

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

the open pool is wonderful too

courteous service and favor granted on our request in early check in

the pool needed a little more tending to but it was still fun for the kids

the pool door wasnt functional and i couldn''t access it

the gym is not well equipped

wonderful breakfast options

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

valet parking, full kitchen

parking

i noticed some people said parking was tight but this is only the case if you choose to park at the front of the hotel

free parking

offers free parking, but it is not guaranteed, so they will advise you to arrive early

parking was a bit of a challenge especially at night!

breakfast

room was huge with a spa which was great

breakfast was pretty decent, i didn't need to eat any other meals until dinner

breakfast was great

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

complaint i have is that we went out for the night and by the time we got back, there weren't any parking spots available

parking was in site which is nice

plenty of parking space and also a good location as long as you have a car to get around

clean room , spacious, great parking.

loved the free parking on site

the breakfast area was way to small

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

we weren't told about breakfast

breakfast may be improved

nice, attentive staff, comfortable & clean facility, good breakfast.

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

spacious, well appointed room convenient parking view

our room was great, parking right next to us was really a plus

parking lots were a little confusing, but staff pointed me in the right direction and we had no

the parking lot

beautifull modern clean the pool everything

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that’s going

pool area was freezing cold

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

the gym was not only too small but none of the machines were working

breakfast was very nice every day shuttle was very nice to the airport

the breakfast needs improvement

shuttle times should be closer

the breakfast was good

breakfast and the staff working there super kindly

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the breakfast had everything we needed, the orchid was the perfect touch

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

was great i liked the fact that there are laundry facilities there that are 24hrs

fridge, stove, laundry

the kitchen was a plus, being able to store food (in a normal sized refrigerator), warm it and have

the laundry washing machine was leaking all over the floor

no kitchen supplies

parking!

the room was supposed to have 3 views: i got the parking lot

the parking was full but it s wasnt really anything they could do to fix that

were very friendly, the hotel was nice and clean and in a convenient location - the safe and free parking was a plus

they also offer free parking on the property

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

i really enjoyed the breakfast selection and outdoor pool :)

i didn’t like that the pool was closed. i booked it for the pool

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

pick this location because of work and the outside pool

kitchen and bathroom were not wiped down entirely

due to covid restrictions the breakfast could have had more of a variety choices.

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

kids enjoyed the pool, until 10pm a plus

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

breakfast and drinks at the bar were wildly

early check in

there kids were jumping in

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or the parents not about the kids and pull of the pan so the

rooms, staff, and the crossings bar and lounge made for a delightful experience

room was clean and lobby was upgraded. free parking.

ample parking to entry doors to the hotel

lots of parking

clean, pleasant, comfortable, ample parking, decent food, nice staff.

it was clean, the bed was comfortable, plenty of parking available, and the staff was great

i avoid it 9 out of 10 times and being a parking lot, i m always driving slow

semi truck facility parking

lots of parking

truck parking facility

place, excellent location, very clean, daily house keeping, easy parking

a real bonus was the safety deposit box and free parking and good included breakfast

free parking , great public transport and nice view of nyc skyline

safe, clean property, secured entry from parking garage

parking in ny city

there s plenty of parking

there was a gym

i totally understand the corona era and things being closed, but the pool and gym were still closed

there was gym and pool also office. as well as an in-house market .

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

staff was very friendly and bed and towels were totally acceptable, gym available

close to interstate. friendly staff. very comfortable. free parking.

we enjoyed getting starbucks for breakfast and buying a few groceries at the stores across the parking lot

room and bathroom clean, view very good, parking excellent, shopping s very near

free parking near the door

parking available

so i had to pay $40 for an early check in

the weekday breakfasts could run until 10am.

not having to go far for ice was a bonus for me. close to the airport with free shuttle service.

also, free airport shuttle for laguardia

friendly staff and very clean and the breakfast was

the wet bar should have glasses if someone wants a drink

breakfast was good

free shuttle to hpn westchester airport.

the breakfast was delicious! we loved the pull out couch for extra room for kids.

breakfast was more than expected. we also used the shuttle 2 times and it worked out great