you have a mini kitchen full size fridge

nice gym, free laundry facilities, and well-stocked rooms

the gym and laundry are well kept

great staff, great location, free laundry room, great gym, no complaints

stove top they have all the pots and pans and plates they also have a free laundry facility and gym and free wi-fi

breakfast area was tiny

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

room and room amenities were great. breakfast was a disappointment.

the laundry facilities detergent dispenser didn’t work and ate my money

a little wider variety for breakfast...maybe bagels or english muffins instead of 3 breads...

the gym had really expensive equipment

lobby- manager- breakfast and staff- room size- all room utilites (stove, microwave, refrigerator/freezer, stove,

didn’t like this room particularly without kitchen and tv didn’t works

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

clean, comfortable beds, room space, kitchen

we got the last parking spot in the lot

to exit parking lot

hard to get in and out of hotel parking lot due to traffic congestion.

parking. wasn t too bad but there was barely a spot for me once i got there.

parking

otherwise clean friendly easy parking

there is lots of parking available and it s conveniently located right next to a huge shopping center

parking, free wi-fi, clean rooms, and a friendly staff; there is nothing more that you could ask

you had to go down the road a bit and back to be able to access the hotel parking lot

there s a sliding door from the room to the parking lot that makes me a bit uneasy

parking is free

there was plenty of parking and the lobby area was gorgeous

great hotel with all the amenities, free parking and internet

the parking was extensive with plenty of space

shades didn't close together fully and being on the ground unit facing parking area was a minor issue

there was ample parking and the bed was comfortable.

plenty of parking

parking accommodations was a nightmare

the parking, the beds, the location

the parking lot curbs and sidewalks need fixing and could trip up older travelers

the breakfast should be until 10am at least for guest arriving late or on vacay

breakfast is fresh and delicious

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

what i love is they offer breakfast

early check in was no problem

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

restaurant on site & breakfast buffet. the fitness center is good too.

spa tub in room

room was fantastic, roomy, with spa tub.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen and better priced then other bestestern plus hotels

kitchenette was a huge plus and helped save money

the kitchen! convenience to shopping.

a better breakfast, more comfortable beds.

everything was amazing i really loved the kitchen area in the room..

he was very short and made me feel like i was asking for a million bucks and not some kitchen utensils

served a nice breakfast with a good variety of hot and cold items; even waffles

breakfast was great

better breakfast options

breakfast was ok not many varieties

very clean and spacious, staff is very polite. decent breakfast

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

water dispenser in gym

the pool was broken. the gym was set to 82 degrees. the rest was good

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

i loved the room and the breakfast was terrific.

was comfy; staff very attentive and thoughtful; parking was easy; very cool decor and feel about the building

it had a nice bar/restaurant on property plenty of parking

parking good

parking

parking garage is right outside so parking is never an issue

an actual real breakfast while conveniently located.

i just used the frige in my kids room

the restaurant / bar was hosting a disco night that even guests had to pay to attend

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

nice location, seemed safe, nice room, clean, incredible breakfast!!!

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

right off the highway and i love the free electric car charging station in the parking lot

parking lot is in the back mostly with so spaces on the side

was maintenance work on carpark which was disruptive to parking

parking was tough and there was no direct access to the building from a parking lot in the front

room was clean and nice. breakfast was good.

small pool

the gym was too hot

good, clean and hot breakfast

small pool.

all of our rooms (4) were on the same floor close to each other, i had a adjoining room for my kids

great small gym with water towels and yoga mat

clean and nice place to stay. laundry machines are nice to have available

my kids and i enjoyed the pool time

beautiful pool indoor, and, last but not least, a laundry

friendly, effective & accomodating,e room quiet&comfy despite facing parking lot, next to mason jar casual, great nachos & smoker, band on sat night respectfully

parking was very accessible, inside pool a great advantage considering the weather, very comfy

location - easy on/off from highway. great restaurant right across the parking lot from hotel.

convient parking

easy to get to with plenty of parking

staff was very friendly and bed and towels were totally acceptable, gym available

there was gym and pool also office. as well as an in-house market .

there was a gym

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

kids enjoyed the pool, until 10pm a plus

full kitchen, stove, refrigerator, microwave, dishes, wine glasses, pots and pans, silverware, plenty of

was good for or family, business, golf

heated pool and basketball court very nice for the kids

parking very convenient, room was comfortable, very clean hotel overall, easy access to the higway

parking was nice the room had a little patio

the cavernous welcoming lobby, plenty of free parking

clean, pleasant, comfortable, ample parking, decent food, nice staff.

room was clean and lobby was upgraded. free parking.

comfortable accommodations. great fitness facilities.

staff, well-designed and manicured decor, pool, big room, comfortable bed and bedding, nice shower, on-point maintenance

breakfast bar was fresh with big selection

i like the pool the gym room and the cafeteria the bar section

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there should have been juice or a piece of fruit too very

friendly staff, ease of check in/check out, clean room and great breakfast

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

ample parking

parking lots were a little confusing, but staff pointed me in the right direction and we had no

spacious, well appointed room convenient parking view

our room was great, parking right next to us was really a plus

gym was adequate

everything! the room, location, courteous staff, breakfast was great

the breakfast was also better than most hotel breakfasts

new clean and interior design beautiful. restaurant and bar connected to hotel.

cleanliness and the quality of the room. breakfast was very good as well.

gym was very safely set up

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

check in was pleasant staff very helpful offered late check out

the bar and lounge and breakfast. the staff was awesome.

i loved everything. this is the best place to stay in the area, bar none.

great breakfast with healthy choices and open bar in lobby

employees were very kind and the shuttle bus system was very convenient

no ac or hand sanitizer in gym

booked it online with the expectations of pool and gym since it didn’t mention they would be closed

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

free parking near the door

starbucks in the hotel was a + supermarket and liquor store across the parking lot a + seating in front and back a + several parks and restaurants were very close 5 to

there was a sign for parking but other signage was hard to find

parking available

great location and free parking

the gym was of a good size with numerous machines and weights

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

there kids were jumping in

the bar was over priced and the restaurant worse for the quality in either.

room was spotless enjoyed bar area

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

we needed to have early check in to prepare for a funeral and they were very accommodating

the room next to me kept making loud noises and the kids kept open and slamming the door

gym was small, but they always are

service, appearance, room, lobby and bar layout

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

the pool was small

pool view

the breakfast was delicious

breakfast options were not that great but manageable. coffee was great though

fridge, stove, laundry

no kitchen supplies

not enough laundry machines, and the machines are outdated

wasn’t any breakfast but that was fine

the laundry room area unclean

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

was amazing location 40 minutes away from city, staff so social, breakfast was good.

location, cleanliness, gym, breakfast all great.

like how clean everything was ,and it was quite,and loved the pool and the gym

excellent parking for a truck & trailer

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

group of kids hanging out in the property around mid

there a cvs not far a bar also walking distance a gym up the ill

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

the hotel itself was very clean and had good amenities available (pool, fitness room, vending machines, complimentary breakfast)

the hotel itself was very clean and had good amenities available (pool, fitness room, vending machines, complimentary breakfast)

staff was awesome!!! five stars on staff and breakfast was nice also.

the breakfast offered a large variety and the staff were nice

the pool was warm, staff friendly, and rooms very well maintained.

had mistakenly thought breakfast bar was included

a bonus was the starbucks for coffee, the bar for drinks and the food that was available

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

not much choices and not kids friendly

the pool was open for the kids and everything was clean

only that the pool wasn't open but with covid maybe it's better

the gym has only basic equipment the pool dated

many times didn't have yogurt, or milk for the kids

breakfast could start at 6am. and pool opens at 5pm

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

pool was closed

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

no free breakfast for third party guests!

need a microwave and open the pool

room was spacious, and breakfast was good

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

nice hotel and good free breakfast

hot breakfast with eggs, potatoes, meat, yogurt

they are also accommodating as they can be when i request early check in

my family is very much satisfied especially our kids

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

incredible breakfast!

the breakfast is really good. there are many choices.

everything was good parking is always an issue but understandable

there is not much to do there and the pool is shared with other buildings

staff in restaurant was inattentive, booking staff in spa was unhelpful, disinterested, and classless

relaxation, hiking trails, pool & an amazing view

spa was closed

location, and ample parking and 1 block from town with different stores and eating options

there was also not enough parking

location, ease of parking

the beds were very comfortable and parking was

the large parking lot

breakfast was really good. the hot tub and the pool was excellent.

pool room

the fact that if you do a party all the kids need a wristband i don’t think that far .

the pool is fantastic and so is the included breakfast

pool needs to be a little more warmer

pool hours should go 24 hrs for guests we arrived 30 min before pool closed and left early

3 people has no separation between the bedroom and living so no separation between you and the kids

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool,

the pool was open and by appt

breakfast was terrible with no staff on hand, no hot food and awful coffee

pleasant staff allowed for early check in. room was decent

they could add some protein like eggs for breakfast

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

location is okay not the greatest breakfast okay not the greatest service okay not top notch

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

it would be great if the pool could be heated in winter

requested an early check in and they were able to accommodate the request

friendly staff, great breakfast options, swimming pool, clean rooms

the pool and gym were also convenient and open till midnight daily

plenty of parking

room was spacious and clean and onsite parking felt safe

clean and relatively new appearance. free parking. like food from restaurant.

the parking and restaurant

they could convert some of the parking spaces

location, view, spacious room, value. wonderful bar and dining.

restaurant and bar closed at 9 pm

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

the spa was luxurious very hygienic and the staff there was excellent

we didn't use the spa but it was nice knowing it was available

breakfast was a donut or a bun

no breakfast because of covid.

“continental breakfast” sub-par food: muffins, danish, juice, coffee/tea/cocoa in registration area

com it was stated that breakfast was included

i didn't get a chance to try the breakfast

love staying at this hotel. they have a huge parking lot, easy access to and from highways.

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

convenient no charge for parking. used the shuttle to take the train to nyc.

the parking was full so i had to walk too far to park a car.

the parking is very good as well as the location

no lifeguard, lots of kids being disruptive overnight

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for two adult's and three children as i had to wash everything we came with for three

- pleasant and easy staff full amenities including fitness center, parking and laundry

excellent value, comfortable and clean rooms with a delicious hot breakfast included

location allowed me early check in

(i understand the issue with kids falling out, but another type of window would solve this problem

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

convenient to west point, comfortable bed, great breakfast

the front desk staff and breakfast syaffy

workout room was minimal and the pool is very cold but otherwise a great hotel and was clean

we loved the spa tub

room had a heart shaped spa bath tub

don’t clean up around the mom's with small kids

our kids were hoping for pancakes or waffles

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

continental breakfast

i will not be going back to this hotel when i have kids

it is extremely easy to get into of the city and still have a nice hotel with free parking included

location is good clean breakfast is good parking is good

free parking and wifi

convenient to nyc low price lots of parking clean

location, parking was easy, spacious and clean room

there was a bad smell over near the pool and gym areas.

very friendly staff all round from the front desk, kitchen staff and housekeeping

i didn't eat breakfast we left early

the bed was comfortable. good internet connection. empty gym.

on site kitchen serving 3 meals

there is a pool there that doesn't even open up anytime of year, common sense dictates that that is such a

was disappointed there was no pool with no reduction in the rate

breakfast was good , i enjoyed those crossiant , fruits

location ,breakfast

didn't have hot breakfast.

accessible gym was deliberately closed

boorish people in the room next door who thought it was perfectly okay to yell at their kids at 3 am

night manager allowed peoples kids to run up and down hallways making noise and banging walls

went for the weekend and took the kids to dreamworks water park and nickelodeon theme park

a week with my kids exceptional compassionate and

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

our room was very nice, the staff were great, and the bar was great!

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

they have an ok gym

large room with comfortable beds, gym was ok to be a hotel gym

the evening soup and salad bar was great

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

also, the kitchen staff seemed to be overwhelmed at some point since there were only two staffers working at

very clean.quiet. no smoking. pool was nice. good gym. needs sit up bench.

in the breakfast area the staff were most helpful especially jegy and minire was also friendly pool well

breakfast variety and quantity

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee maker desk anything u would need and a

free breakfast had alot of variety of food

it was a great place to take our kids for their birthday weekend

they gave me a bottle of water and granola bar for my trouble

kitchen are was stove top over small refrigerator

there is a little kitchen nook, that would have been more appropriate

we did not go to the kitchen

rooms, fully stocked kitchen with cooking utensils and cleaning products

people slamming weights in the gym at 6 am, shaking our room

there was more water pressure out of the kitchen sink

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

the gym and pool are a bit small. no toaster.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the pool area and plenty of parking

good value for the price, good quality, easy parking, convenient location

parking lot needs serious fixing

parking lot needs an update. not ada compliant.

the parking was very convenient

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

breakfast could use a huge improvement

they said free breakfast but they didn't have anything for breakfast

microwave and fridge in room, breakfast included.

poor and limited breakfast options.

bathroom was to small the parking lot was to small and the front desk clerk was not very

location; size of room. ample parking

it's very clean, even parking lot is clear of any rubbish