several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

i totally understand the corona era and things being closed, but the pool and gym were still closed

there is no pool, no gym, no restaurant or bar

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there was gym and pool also office. as well as an in-house market .

nice breakfast the next morning in a nice room

kids enjoyed the pool, until 10pm a plus

man who worked the bar/ coffee water station made us feel uncomfortable

the bar closed at 10 pm on new years eve!!

the gym was awesome

the parking lot curbs and sidewalks need fixing and could trip up older travelers

plenty of parking

parking accommodations was a nightmare

there was ample parking and the bed was comfortable.

the parking, the beds, the location

early check in was no problem

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

the breakfast is good and the lady who served the food for us was so polite

breakfast buffet vouchers for

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

complimentary breakfast is very good

location with parking

parking good

parking garage is right outside so parking is never an issue

the self parking option, and the gym, even though it was outside in a physically separate building

was comfy; staff very attentive and thoughtful; parking was easy; very cool decor and feel about the building

parking, free wi-fi, clean rooms, and a friendly staff; there is nothing more that you could ask

comfy beds, very clean, breakfast and free parking.

otherwise clean friendly easy parking

the hotel provided free wi-fi and parking

more than enough parking for everyone

parking very convenient, room was comfortable, very clean hotel overall, easy access to the higway

ample parking to entry doors to the hotel

the cavernous welcoming lobby, plenty of free parking

lots of parking

location of the hotel was great getting a parking a good 20 minute ride into the city and 87 north is right near the hotel make it a perfect

ample parking

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

needs more parking. my room was in putnam but had to park far away.

spacious, well appointed room convenient parking view

our room was great, parking right next to us was really a plus

hard to get in and out of hotel parking lot due to traffic congestion.

there is always plenty of parking and the front desk staff are very courteous

we got the last parking spot in the lot

enough parking space

to exit parking lot

lobby- manager- breakfast and staff- room size- all room utilites (stove, microwave, refrigerator/freezer, stove,

i liked that the hotel had a fitness room and a pool

music in the lobby and then heard more loud music while in my room coming from either the gym or somewhere on main level for most the the afternoon and evening, had to call to ask about it

the studio king room is super clean, including the kitchen amenities, as well as the bathroom, which comes with a body wash and shampoo and

facility- large modern room with complete kitchen, office, sitting area in a beautiful room, great common facilities (indoor and out)

very clean and the laundry room was handy.

a continental breakfast and fresh coffee the bathroom needs a little work, the coffee in the office is

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

the breakfast wasn’t worth it at all. the pool was not very clean.

we went for the spa tub

ac/heater worked awesome,clean room/bathroom, comfy beds, and the gym

need to put the name of the hotel on the shuttle

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

free shuttle to the train station

the breakfast was great

clean, comfortable, quiet. nice bar in lobby area.

the ours the bar was open (no coffee after 9:30?)

i like the little bar that you had in your lobby and the staff was awesome

i loved everything. this is the best place to stay in the area, bar none.

check in was pleasant staff very helpful offered late check out

it’s convenience and close to all the places it had free laundry.

not fancy but it has a free gym and laundry facilities are also free

a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never came back and i told someone in front desk and they basically said they

gym and laundromat

provide lighter dumbbells at the gym.

parking available

there was a sign for parking but other signage was hard to find

close to interstate. friendly staff. very comfortable. free parking.

the parking lot was huge

free parking near the door

laundry facilities

there were a quick option for the kids for breakfast continental breakfast would be great

breakfast and drinks at the bar were wildly

way too many kids in pool and hot tub

room was spotless enjoyed bar area

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

reeks of marijuana by the young kids they allow to rent rooms and party there

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

in particular, gym, pool, laundry were all great

a bonus was the starbucks for coffee, the bar for drinks and the food that was available

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

the pool closes super early on fridays

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

kitchen had silverware, plates and cups, cooking utensils, and much more

pick this location because of work and the outside pool

pool area is not clean, the floor is falling apart

the breakfast selection was not that great but we managed with it.

i really enjoyed the breakfast selection and outdoor pool :)

a few guests whom were smoking marijuana outside in the steps near the pool area.

i would prefer a bit more breakfast options. like granola bars and yogurt. maybe even fruit.

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

staff is polite & friendly, hotel is clean & there is laundry on the premises

not enough laundry machines, and the machines are outdated

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

:) 3) kids playing on the side of the road near the highway

excellent parking for a truck & trailer

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

breakfast was great location great

location, cleanliness, gym, breakfast all great.

rooms, pool and gym area are clean along with the entire hotel

the gym was a great plus

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

pleasant staff allowed for early check in. room was decent

breakfast is good! the people here are good and kind.

the complimentary breakfast did not offer eggs. it did not have face towels.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

room was spacious and clean and onsite parking felt safe

there were young people hanging around in the parking lot

the parking and restaurant

clean and relatively new appearance. free parking. like food from restaurant.

no surveillance need cameras outside the parking lot

gym needs upgrading - workout tower/cable machine in disrepair

we didnt check out the pool but we are excited to stay there again since we have family in the area

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

the room, access to laundry room, and fulfilling breakfast.

machines in gym broken

the staff was amazing and super accommodating. everything was clean and the pool was great.

i liked the design of the room and the breakfast was ok

pool had a little to much chlorine and they decided to shock the pool during open hours .

i like the pool the gym room and the cafeteria the bar section

it was nice with a great breakfast

the breakfast was amazing. the hotel was very clean. personal was very curteous.

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

my favorite part is always the breakfast; also the coffee/tea bar all night long.

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

the beds were very comfortable and parking was

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

free parking

nice low key quit hotel. ample parking. diamond in the rough

there was also not enough parking

the kitchen! convenience to shopping.

breakfast choices

the ability to do laundry and vending machine although it had little selection.

liked the location, the staff and facility but i felt that the breakfast could be improved instead of packaged food

coffee was horrible. breakfast area was a mess.

breakfast and clean

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

pull out style bed was very nice for the kids

continental breakfast

very comfortable room and bed, quiet, clean, excellent breakfast.

there was a small gym if you like to exercise

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast is fresh and delicious

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

the breakfast offered was great

gym was small, but they always are

bad service customer service, bar service

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

pools , gym not open

service, appearance, room, lobby and bar layout

the bar closed too early and the check in person was the one who made the drinks not very good

i saw a coachroach in the hotel laundry room

cheap bar drinks and lower price

very friendly staff all round from the front desk, kitchen staff and housekeeping

they have a good free hot breakfast staff are friendly and attentive and their pool is

plenty of free parking

the beautiful decor and ample parking were the two things i liked the best.

needs more lighting in parking lot

shades didn't close together fully and being on the ground unit facing parking area was a minor issue

there was plenty of parking and the lobby area was gorgeous

eat at the bar attached to the hotel

clean, comfortable, great breakfast (oatmeal bar is great)

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

there was a sports bar in the facility.

front desk staff could have told me that there was no breakfast or fitness center when i checked in☹️ since the website said

comfortable accommodations. great fitness facilities.

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

got us late breakfast before we left

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

they are also accommodating as they can be when i request early check in

the breakfast on the weekend (sunday) was a packed bag, however on monday and tuesday this was a self

the breakfast and the location was outstanding.

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

peloton bikes in the gym either had broken foot straps or broken screens

clean room nice and quiet breakfast plus a snack to awsome

i like the fact that you had a little bar and i love your standards and rules

wish the pool was open for the kids to use ud83dude15

could have been better choices for food at the bar and some diet sodas without caffeine.

desk really good, i request early check in and she help me , and its really pet friendly hotel

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

room was clean and nice. breakfast was good.

also, the laundry center was be helpful

small pool

the suite was spacious and clean. breakfast was better than expected!

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

the included breakfast was also well provisioned

the breakfast was limited but better then nothing at all

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

breakfast was ok not many varieties

breakfast was great

and there's a restaurant/sports bar just

i was disappointed that the gym was closed other hotels make arrangements during covid

there's a gym, breakfast, and the staff is responsive

tidy room excellent breakfast

what kind of attraction for kids no pool no play

the area it was located was perfect, free parking and it was clean.

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

great staff easy parking and great amenities

the parking lot has a lot of spots

convenient to nyc low price lots of parking clean

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62 degree on arrival, sour type smell in room

bad parking spot condition around the building

parking lot not well lit at night

right off the highway and i love the free electric car charging station in the parking lot

was maintenance work on carpark which was disruptive to parking

just a short walk across the parking lot

location - easy on/off from highway. great restaurant right across the parking lot from hotel.

very hard to get into the parking lot coming off the highway i drove by it several

easy to get to with plenty of parking

staff recommended restaurant across parking lot, mason jar

was one washer and one dryer in the laundry room

kids friendly

gym had no towels throughout the stay, and the pool also had no towels

the gym has state of the art equipment

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

on a weekday/school day, the pool was swarming with little children and their grandmothers

the pool needed a little more tending to but it was still fun for the kids

breakfast is offered every day

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

but our kids did in their room

amazing breakfast great facilities & gym prime location quiet room with stunning skyline everything felt brand

went to spend a nice night with my fiancé away from the kids

i just wish they serve other meals besides breakfast

in the kitchen would encourage better exhaust

pool water temperature was cold

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

convenient no charge for parking. used the shuttle to take the train to nyc.

sometimes the parking lots its very hard toto find thats all

modern feel , parking a breeze , nice vibe, staff very helpful.

the easy parking, location, comfortable beds

location and parking

parking was ok

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

free parking

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

booked this hotel because they provided free parking

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

i got the king spa room

the most important thing is, this is not a place where you stay with your family and kids

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the bar was amazing

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

we loved the spa tub

room had a heart shaped spa bath tub