pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

breakfast offered a wide assortment of nutritional food

breakfast was hit or miss.

the bed was so comfortable and the breakfast was very nice

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

breakfast was great, use of the gym and the pool was nice.

pool was extremely crowded and

ver convenient. clean. and i liked to breakfast options

we loved that there was a pool

clean, the staff was friendly and helpful with ideas of what to visit and where to eat, and the breakfast each morning had a wide selection from which to choose

no breakfast

breakfast was good as we are light breakfast eaters, bed was comfortable.

my cats were allowed- for a small pet fee

breakfast items stocked early with good quality coffee

staff is very friendly and the hotel is quiet. their breakfast does need an upgrade though

guy working on his motorcycle in the parking lot reving his engine for hours

the room was spacious and gave you a private parking space for the location of the room..

the parking lot is small but good spaces to park

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

it snow a lot, and they kept the parking lot clear.

breakfast was good. omelet was not hot enough.

the breakfast was fantastic and staff and location was great

staff was very welcoming! the breakfast was great! room was very nice!

excellent breakfast the next day

breakfast was nice and the atmosphere was cheerful

pool was great for the kids and the fire pit

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool

had kids knocking on my door first 2 hours

pool more than compensated for this missing piece of exercise equipment

breakfast, location and how comfortable beds are.

i would have liked to try the gym

breakfast was so good, gym was great, laundry was awesome,

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

everyone was very pleasant, the room was clean and comfortable, and we enjoyed breakfast

first floor. easy walk in from parking spot.

not easy to get out of the parking lot due to the location

parking right outside your door,clean, quiet, nice area to find supper you could

front counter help was fast and courteous. nice location, easy parking.

easy parking outside your door

spa is the best in the area

staff was amazing, the spa experience was amazing!

location, free parking, bar and restaurant were great

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

excellent spa facilities

the indoor pool

the kids enjoyed the pool

the pool was nice but freezing cold

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

i hear the pool and hot tub were excellent and breakfast was available in the am

the hotel had a washer if you wanted to wash some clothes and a gym

breakfast, free parking, helpful front desk staff, laundry room $1

breakfast was great. healthy options and enough syrup for the kids to be happy!

only one laundry machine

gym could be bigger with more equipment

the breakfast. hotel employee for the sunday breakfast was awesome.

value, breakfast

great breakfast options they had eggs sausage yogurt cereal and more

variety of breakfast items, fitness center, location

pool and fitness center were

parking was easy

in the parking lot

they even had parking lot plowed and created access to snowed in vehicles by snow blowing between cars

parking lot kind of far away from entrance.

turn into parking area mind of hard to find. handicapped parking far away from hotel entrance.

loved the gym and pool

the kids loved the pool

breakfast bar limited

pool was nice. good breakfast. waffle maker:). clean room. nice staff

pool was great diversion for the kids, breakfast was hot and fresh

rking is in the back)

on-site parking was full when we returned from dinner so we had to park across the street at the museum

initially parking was confusing. mattress was too soft. felt like an air mattress.

otherwise, great location, convenient parking, unique experience

only thing i could say that i didn t like was not knowing how to navigate parking when i first got there but i called and the person who answered was so helpful and patient

has off street parking

parking, but we were able to get a spot

clean and comfy room with no problem parking

easy parking, great breakfast, friendly owners

onsite parking is provided

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

great gym with well maintained equipment and rowing machine.

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

top bar beautuful with great outdoor fire pit and best views of the city but small

modern, comfy bed, bar in lobby

there is a bar downstairs

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

staff was great from check in to coffee/ bar

free shuttle to our event

plenty of parking and easy access in and out of the building

free parking

parking is an awesome plus

parking was private you felt like you can leave your car door unlocked if you forgot to lock it and

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

parents leaving there kids at the pool when there 15 kids it gets dangerous...

kids loved the pool

the fitness centre was small and not well maintained

of control guests and no action - kids running around and one child got burnt using the waffle maker

pool hours close to early. need better weekend deals. no fridge in room to store leftover meals.

breakfast was offered until 10am, which was

a few bugs in the room but no big deal. just bothered my kids.

bigger pool of some kind

no option for breakfast when it was advertised on booking.com

that they didn't have a pool.

they don't serve the most elaborate hotel breakfast, but it was fine

was expecting a little more in the breakfast

the breakfast was very good!

clean, good location, free breakfast & other amenities, helpful staff.

clean, friendly staff, price, amazing breakfast, everything!!

pool was wonderfully warm, the suite was spacious and clean and we love having the fridge and full

i'm not a big fan of chlorine pools. i prefer saltwater pools

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

this was a very clean hotel. nice pool and hot tub

the pool was nice, and the breakfast was good

it was quite, good location. the breakfast was very good.

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

my daughter enjoyed the pool

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

the room, the staff, the breakfast

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

pool was small

they even accommodated our request for a late check out with no extra charge

no pool towels in the pool room

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the kitchen

also the kitchen floor felt sticky when walked on

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

very clean. friendly staff. nice gym

shuttle service to strong mem hosp

staff and helpful shuttle service to university of rochester athletic facilities - gym

very clean and the kids loved that the pool was open late

smile and cheerful attitude, making us feel so welcome (even with a group of sleepy college kids)

2 adults and 3 kids

convenient location for competition at local ninja gym. very pleasant staff.

the pool water is warm and they have pool toys for the kids

windows open all the way with no protective net or bars so dangerous if you have younger kids

helped us with our early check in

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be helpful to

the gym was well appointed the location was very easy to get to

i had to say something bad the pool area was really hot like they had no ac on but my kids still enjoyed their self so it was okay with being a little hot in

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change for the washer and

we didn't use the pool, but it looked welcoming and warm

nice pool

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

bigger pool towels but was fine

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

great location, nice atrium, pool, and fitness center.

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

breakfast could be better.

room was super clean, breakfast included was great, , the pool was nice and clean

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

location, front desk employees, the pool and clean facility

fact the pool was temporarily closed in the morning for cleaning

could not assess room service for breakfast in bed. did not have room service on sundays

spacious room with full kitchen

fridge , dinning area, big separate rooms for kids and parents

free laundry facilities

it was great, my kids had their own room on my daughters birthday

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

breakfast was just what we needed for the kids and adults in our group

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

has a pool and a gym

the gym needs to widen its range of weights

the pool!!! my girls loved it!

patio looked really nice but was not accessible from the breakfast room or the pool

large and spacious pool. rooms in great condition

we stayed on a sunday night and the bar was closed which was disappointing.

room accommodations were lovely and there was a nice variety at the continental breakfast

pool was clean

clean friendly staff breakfast pool

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

pool, mattress, breakfast were all excellent

breakfast was great

clean and free breakfast

great breakfast, friendly staff

pool, mattress, breakfast were all excellent

loved the spa tub

great stay with spa tub we will be back

coffee; didn’t take breakfast so can’t say; i said no for a romantic getaway only because that should be in a classy,

my wife and i loved the spa bath

great price and great location for the lake and the casino

ry dirty and soiled), there were two large trash bags in our parking spot for room 13, the room smelled like an ashtray with some kind of air freshener to try

there was plenty of parking available and close to the room

we liked that we could carry our luggage directly into our room from our parking spot

loved the massive parking spot right in front of the room

location and size of rooms and parking.

very nice great breakfast

location, quiet, great breakfast with a fridge we could grab something and go past the breakfast times (we are late

continental breakfast was great

gym was nice

gym was not useable

its so close you don't even need a shuttle because i it is right outside the terminal

breakfast

clean and good location. shuttle available

beds are very comfortable, rooms are spacious, breakfast is good, and if you have too much luggage to walk across the street to the airport, there

rooms are very clean. breakfast was good too!

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

they do have vending machine and a laundry site able for use

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

great breakfast and my kids enjoyed the pool

i did use the gym, it’s small, as most are, but it had all i needed

there was kids running up and down the hallway at night and banging on the doors

the hot tub and pool were great

1st night we got woke at 3am by the room next to us locking their kids out of the room

super clean, very pretty lobby, great kitchen in the king suite, loved the pool

the pool was closed but due to covid so we understood

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

no pool

clean, weel stocked kitchen and bath

laundry machines was only $1 to use, and they provided complimentary detergent

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

breakfast was great

the pool area is not the same you see on the website

looked very dirty, it was over capacity on numerous occasions with loud rambunctious kids so i could not get in with my little one

everything. especially the pool/hot tub. and the basketball court

people that was over use was fighting in going at it to like 4 in the morning in it woke my kids up out there sleep they could not go back to

pool was crowded with kids

pool area was oppressively hot

breakfast was perfect and i enjoyed it very much

i also ended up choosing this one for the gym

the gym was closed. there was hair on my towel(s) and wash rags.

close to the airport and breakfast provided

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast was good

clean, modern, safe, plenty of parking even when busy

the outside was one big unused parking lot

way to parking lot if handicap spaces are all full

limited close parking.

the stairway to the back parking lot was dirty and covered with cigarette butts

were big beds were comfy the pool was just the right temperature and breakfast was

good tv. good sofa. good amount of towels. good kitchen and supplies

indoor poolud83dudc4d

the room was very big and had a beautiful kitchen.

the breakfast was nor so good. not a big deal, we had a suite.

a wendy's within walking distance, and i had room to park my 30ft work

enjoyed the breakfast, bath, peace

coffee was much to strong but the rest of the breakfast was very good.

the breakfast could be a little better.

breakfast was lame

breakfast buffet in quality and selection

my kids who swim in farm ponds wouldn't swim it

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

like the gym open even for one person at a time

ample parking

lots of parking, nice room, clean and quiet

it felt very spacious. the price was right. location was excellent, so was parking.

i slept well and felt safe in the parking lot late at night when i checked in

minor issue with the limited amount of parking close to the rooms

the breakfast spread was lacking, but fine overall

food was fresh and presented well. continental breakfast.

up for graduation and this was clean, has free breakfast, staff was very personable

the breakfast was very high in carbs and limited choices for fruit

clean, has a decent breakfast, convenient.