pool was closed last day

she gave my kids each a bottle of water to take to school with them as well as a snack

breakfast was warm n ready

clean friendly staff breakfast pool

great options for breakfast that is included and a great pool my kids didn't want to get out of

location!! great pool great breakfast! really great linens!!

very friendly staff, nice pool

it was comfortable, breakfast was great as well as the bar and dinner

patio looked really nice but was not accessible from the breakfast room or the pool

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

gym equipment was broken and no disinfectant available

breakfast was amazing

loved breakfast

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

was noisy the first night - kids running on the floor above us

room was clean, kitchen area and fridge were clean

location was easy in and out, and i liked that you had ev chargers

it was a well equipped unit including a full kitchen.

breakfast was grab and go which i appreciated with covid still being very much a concern

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

convenient location . like the fact that it has a restaurant and bar on the property

great location, nice atrium, pool, and fitness center.

the location was great. the bar was great. the accommodations were fantastic. had a great time.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

helpful staff gym room was well equipped

the pool area was clean and easily accessible from our suite

staff was very friendly and helpful. room was clean, breakfast was good.

location good didn't eat breakfast

i love how they have the swimming pool and a gym in the hotel

i had to say something bad the pool area was really hot like they had no ac on but my kids still enjoyed their self so it was okay with being a little hot in

the kids loved swimming in the indoor heated pool

the self serve laundry room didn't wash my clothes

people arriving after midnight with kids screaming, running and crying down the hall until 1 a

jason at the bistro and bar was especially nice

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

the lobby, bar, rooms, starbucks coffee, the pool

in disrepair, maid never came, charlie bar closed while on balcony and were locked out

the cleanest and home feel of he rooms and hallways and the pool

windows open all the way with no protective net or bars so dangerous if you have younger kids

big pool

nice clean and breakfast gym swimming pool

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

pool breakfast gym location

my kids who swim in farm ponds wouldn't swim it

the only thing was that not enough dry towels in the pool area

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

like the gym open even for one person at a time

pool was very small and green with slime on the bottom

breakfast immaculate (healthy choices cold and delicious )

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

nice motel, free continental breakfast, nice and clean place.

coffee was much to strong but the rest of the breakfast was very good.

breakfast was lame

the hotel is very secured with a nice swimming pool and a gym

very clean, great pool, amazing staff, the best beds!

very clean and the kids loved that the pool was open late

staff and helpful shuttle service to university of rochester athletic facilities - gym

the pool and fitness room.

kitchen

that it was right next to the college it was still family friendly for younger kids

fridge , dinning area, big separate rooms for kids and parents

would be better if the kitchen could have chopsticks & right size covers for woks.

the gym

ample parking

parking is spacious, the hotel grounds & lobby are very inviting

i slept well and felt safe in the parking lot late at night when i checked in

lots of parking, nice room, clean and quiet

however there were 6 other signs on post in the parking lot directing us to a different entrance

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

staff was very helpful and breakfast was great

staff was great.. my kids loved the pool breakfast was okay

breakfast poor at 4 am!

rooms are very clean. breakfast was good too!

nice to have laundry, don't usually need it, but this time we did

there was like a connecting tunnel so we did not have to go from building to building to use the gym, front seat or the breakfast bar

the hotel had a washer if you wanted to wash some clothes and a gym

the gym.

we enjoyed the complimentary breakfast, and also that snacks were provided throughout the day

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

they do have vending machine and a laundry site able for use

one laundry lady she good help

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

onsite parking is provided

has off street parking

private parking behind residence

parking was limited at the property but had plenty of street parking.

clean and comfy room with no problem parking

top bar beautuful with great outdoor fire pit and best views of the city but small

beautiful bar on the roof and great restaurant in the lobby

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

great gym with well maintained equipment and rowing machine.

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

fast easy early check in.

it would be nice if airport shuttle service available.

it was clean and beautiful and the staff were amazing! loved the bar area!

plenty of parking and easy access in and out of the building

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

we stay here every year and like it - oh, and free parking and the best steakhouse in roc

it was centrally located, had onsite free parking in the mid of downtown

i also appreciated that parking was provided at no additional charge and the building was secure so i felt very safe as a

a sign saying which door to use would've also been nice, as we tried the door closest to the parking lot first before realizing the door was to the left up the stairs

beautiful room and interesting hallways. great location with easy parking

was a little bit hard to find the parking lot and main entrance

only thing i could say that i didn t like was not knowing how to navigate parking when i first got there but i called and the person who answered was so helpful and patient

private off-street parking and security measures are exceptional

excellent spa

spa is the best in the area

the spa was just down the hall from our rooms

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

breakfast had lots of choices

the property advertised free access to the gym however it was not available to use

breakfast was good

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

the people, the breakfast, the cleanliness!!

pool

clean, pool, outdoor seating area! mini bar at front desk

we loved that there was a pool, market and starbucks available!

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool was great for the kids and the fire pit

neat, updated rooms. clean smelling and appearance. continental breakfast.

food was fresh and presented well. continental breakfast.

the breakfast spread was lacking, but fine overall

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

breakfast was nice and the atmosphere was cheerful

ran out of coffee at breakfast

the breakfast room was the largest and most comfortable that we had ever been in

breakfast was good

large kitchen comfy bed and pillows

the pool could have been warmer.

spacious suites with kitchen are a nice touch

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

the indoor pool

enjoyed the spa and pool area

also appreciated the complementary bottled water and chocolates for guests

the pool!! i bought my grandkids, we had a blast....

fitness center and pool were top quality

some of the breakfast items were not great ie. oatmeal was bad in some locations.

loved the gym and pool

breakfast amazing. omelets sausage waffles and fruit smoothies.

clean room, nice staff and a great sleep! breakfast was excellent!!

limited breakfast and pool close, do to covid totally fine

variety of breakfast items, fitness center, location

breakfast. no one from staff brings another food. no one cares about you

they have breakfast by the way

pool and fitness center were not open but still paid the same price for the room as if all the amenities

breakfast super friendly staff

they even had parking lot plowed and created access to snowed in vehicles by snow blowing between cars

more staff working the car parking

room had bad view ... overlooking parking lot

parking lot kind of far away from entrance.

plenty of parking

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

like that you have a pool, fitness room, offer complimentary breakfast and the workers were

the front desk staff was very cordial and efficient. wish we had more time for the pool and gym.

no room service no pool no gym as was advertised

when we pulled out our pull out couch to show our kids there was a cheeto on the bed which grossed me out and our toilet didn't flush properly

kitchen area was modern and living room and bedroom were spaced out.

the customer service was great. the room was very clean. the breakfast was good.

the pool and the hot tub.

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

room has a full kitchen and all what you need in there

we were running late and looking for a quick stop for breakfast

excellent breakfast. wonderful staff. nice room.

breakfast was good and the location was very convenient for me as well.

nice staff, great breakfast and very clean

clean, helpful staff, good breakfast.

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

liked the room setup especially the kitchen size

maybe they could have used a couple of more workers during the breakfast service.

the rooms is also nice fit for us as it had a separate room for kids to sleep

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

the pool and gym room were not available

the breakfast was great

the pillows and free coffee. the gym is nice too.

there was kids running up and down the hallway at night and banging on the doors

the outside was one big unused parking lot

clean, modern, safe, plenty of parking even when busy

limited close parking.

location to highway and shopping. free parking on-site. pleasant staff.

clean, friendly staff, free parking and shuttle to the airport.

guy working on his motorcycle in the parking lot reving his engine for hours

the parking lot is small but good spaces to park

the room was spacious and gave you a private parking space for the location of the room..

we were able to check in early and there was free parking in front of our room

it snow a lot, and they kept the parking lot clear.

very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet room on

gym looked pretty nice too

this was a very clean hotel. nice pool and hot tub

breakfast very good and the pool and jacuzzi provided much needed relaxation

an excellent home style hot breakfast with fresh fruit

the fitness centre was small and not well maintained

clean , comfortable and a great breakfast in the morning

fitness room was poorly equipped

think of anything, except rowdy kids in the hallway, which the hotel did not have any control over, and it wasn't that bad

the lady who sets up the breakfast buffet was outstanding

they don't serve the most elaborate hotel breakfast, but it was fine

the breakfast was adequate and there's a laundry room which was handy.

we had asked for late check out when booking on line

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

the breakfast was very good!

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

loved the breakfast, the pool, and the staff

the pool was not open which was somewhat important in our choice of this facility, but heh, things

it was quite, good location. the breakfast was very good.

not much for breakfast. same food all week. out of pancake mix the whole week.

so nice to have breakfast

breakfast was simple but good

the room was comfortable and clean and breakfast had healthy options

breakfast was good

free breakfast but nothing offered and the only coffee available was flavored not everyone likes

free breakfast and friendly staff

my kids loved pool. it wasn't huge but was refreshing

great facility! breakfast was delicious and the staff were so helpful and kind

gave us early check in

breakfast and the beds wer very comfortable

front counter help was fast and courteous. nice location, easy parking.

first floor. easy walk in from parking spot.

not easy to get out of the parking lot due to the location

parking right outside of the room was so

easy parking outside your door

i always found the breakfast enough for me,and the area always neat and clean.

the bed was so comfortable and the breakfast was very nice

the pool

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

super clean and comfortable room, great swimming pool and breakfast. friendly staff.

the breakfast in the morning was delicious

free breakfast cleanliness early check in

pool, breakfast and gym were averagely good

breakfast was great, use of the gym and the pool was nice.

staff and the breakfast

nice have an restaurant, bar and outside deck attached

old and bland, but with an amazing family-based staff, and a bar to die for

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

i would love to go back but, i won't because of the pet fee

she loves the pool and hot tub as well as the breakfast in the morning

the pool and gym amenities were great too

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

breakfast hours were inconvenient for my party

free coffee 24/7 and breakfast in the morning from 6-10am

nice staff clean rooms pet friendly the free breakfast was delicious and everyday was something different

nice and clean and good breakfast

the breakfast opening at six was perfect for me and it was tasty and filling

breakfast was good, it's always nice to have breakfast before leaving for the day!

went for my daughter's gymnastics states competition and we stood one night