the pool is amazing and my kids love it so much we will return

breakfast was good

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast and breakfast staff were awesome

excellent breakfast the next day

we loved that there was a pool, market and starbucks available!

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

the room and the pool

had kids knocking on my door first 2 hours

pool more than compensated for this missing piece of exercise equipment

staff was amazing, the spa experience was amazing!

the spa was just down the hall from our rooms

at the hotel there was again no information in the room concerning spa facilities nor meal times

excellent spa facilities

lovely bar area.

breakfast was great. healthy options and enough syrup for the kids to be happy!

late check out was a bonus

tea and some simple snacks, fruit and juice available 24/7 which was amazing when travelling with kids who want snacks at odd times

we enjoyed the complimentary breakfast, and also that snacks were provided throughout the day

no pool or extras for kids .

the room was spacious and gave you a private parking space for the location of the room..

right by parking lot was filled to overflowing

room side parking made loading/unloading easy

we were able to check in early and there was free parking in front of our room

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

the pool!! i bought my grandkids, we had a blast....

the staff. the location. the pool.

the pool was nice but freezing cold

i hear the pool and hot tub were excellent and breakfast was available in the am

fitness center and pool were top quality

breakfast items stocked early with good quality coffee

breakfast was simple but good

so nice to have breakfast

no breakfast

free breakfast but nothing offered and the only coffee available was flavored not everyone likes

not easy to get out of the parking lot due to the location

first floor. easy walk in from parking spot.

parking right outside of the room was so

front counter help was fast and courteous. nice location, easy parking.

easy parking outside your door

onsite parking is provided

has off street parking

private parking behind residence

parking, but we were able to get a spot

easy parking, great breakfast, friendly owners

pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

kids had a blast for our staycation

stay, kids kept knocking on our door, of the third-floor had loud music all at the front desk was very

my husband went down to check the pool ( we knew there were quite a few kids staying this weekend)

breakfast offered a wide assortment of nutritional food

parking was a little rough because it seems like it was busy that weekend, but it was in a parking

beautiful room and interesting hallways. great location with easy parking

rking is in the back)

was a little bit hard to find the parking lot and main entrance

otherwise, great location, convenient parking, unique experience

breakfast buffet was awesome and staff friendliness was really good

clean, everyone was friendly. pool and hot tub

free breakfast cleanliness early check in

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

ver convenient. clean. and i liked to breakfast options

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

beautiful bar on the roof and great restaurant in the lobby

great gym with well maintained equipment and rowing machine.

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

parking was easy

they even had parking lot plowed and created access to snowed in vehicles by snow blowing between cars

more staff working the car parking

parking lot kind of far away from entrance.

and quiet and very good parking

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

free shuttle to our event

fast easy early check in.

plenty of parking and easy access in and out of the building

parking is an awesome plus

we stay here every year and like it - oh, and free parking and the best steakhouse in roc

full time security for the parking lot, excellent interior, charming room that made my wife gasp

favorite location close to spot s cafe), room was big with

breakfast buffet was lacking

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

the pool area was clean and easily accessible from our suite

really nice and cleaned and the breakfast was really good

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

pool and fitness center were

the breakfast. hotel employee for the sunday breakfast was awesome.

free breakfast was great

they have breakfast by the way

pool and fitness center were not open but still paid the same price for the room as if all the amenities

clean room, nice staff and a great sleep! breakfast was excellent!!

pool was good

breakfast amazing. omelets sausage waffles and fruit smoothies.

breakfast was great, they have a waffle maker which is amazing

pool was great diversion for the kids, breakfast was hot and fresh

very clean. friendly staff. nice gym

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

location . free shuttle to airport and hospital

also offer shuttle service

shuttle service to strong mem hosp

nice clean and breakfast gym swimming pool

the lady who checked us in was accommodating with early check in and very pleasant

pool breakfast gym location

friendliness of staff and amenities (pool and gym)

pool is great

convenient location . like the fact that it has a restaurant and bar on the property

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

welcoming staff, clean, comfortable room. great breakfast.

the kids loved swimming in the indoor heated pool

for the room and hotel it was a great by and the pool and gym where clean as well as the room

staff and the breakfast

great breakfast. kids loved the pool! friendly staff. social distancing measures were in place.

breakfast was

i would have liked to try the gym

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

breakfast, location and how comfortable beds are.

location, clean room, comfortable beds, very nice breakfast

we didn't use the pool, but it looked welcoming and warm

the pool and hot tub were well needed, the beds were great as was the staff

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

nice pool

breakfast is amazing, the staff was extremely polite and the amenities were impressive

breakfast was amazing

too many people in the pool.

breakfast could be better.

free laundry

very clean, room temperature perfect when entered room, delicious breakfast

was noisy the first night - kids running on the floor above us

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

has a pool and a gym

restaurant and bar open late

it was comfortable, breakfast was great as well as the bar and dinner

was at a corner of a hallway where every person staying in the hotel had to pass by to get to the gym, pool, front desk and breakfast

it was clean and nice. the staff was great. the free bar was the best!

i enjoyed the décor, the lobby and bar area were spacious and well appointed

we'd love to have been able to check out the pool

tub and pool water are the clearest i

the lady who sets up the breakfast buffet was outstanding

minimal fitness equipment

change pool to saline (salt)

great options for breakfast that is included and a great pool my kids didn't want to get out of

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

breakfast was warm n ready

she gave my kids each a bottle of water to take to school with them as well as a snack

everything from start to finish was pleasant and the breakfast was the best from any hotel i've had

we loved eating breakfast there too

great breakfast. very comfortable bed. thank you for the complimentary laundry room.

rooms were very spacious and the kitchen with a dishwasher and the way the bathrooms are set up i actually was comfortable and felt

kids upstairs woke up around 6:30 and were stomping around and woke us up

location, very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet

breakfast very good and the pool and jacuzzi provided much needed relaxation

breakfast was great

breakfast and the coffee were very good as well

very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet room on

breakfast was above average, coffee was available 24 hours (and cookies

clean, good location, free breakfast & other amenities, helpful staff.

breakfast was great and coffee was good

the breakfast was very good!

we had asked for late check out when booking on line

manager was very helpful and the pool hvac had broken just prior to our arrival

the pool was not open which was somewhat important in our choice of this facility, but heh, things

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

not much for breakfast. same food all week. out of pancake mix the whole week.

the staff was very friendly and helpful. the breakfast was good they had a good selection.

bed was so comfortable. nice pillows! good breakfast , quiet...

the pool area and hot tub were small.

the room and the pool was good and the food

gym equipment

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport), i enjoyed the joking from

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

the breakfast, the service of staff, the cleanliness of the room

breakfast poor at 4 am!

good, and if you have too much luggage to walk across the street to the airport, there is a free shuttle available (just ask the desk)

laundry and they hold your luggage for up to 24 hours after checkout which is very

at night 1:30am you would hear running and jumping from kids

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

breakfasts

cant wait for continental breakfast to return

coffee was much to strong but the rest of the breakfast was very good.

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

breakfast immaculate (healthy choices cold and delicious )

the pool was a bit small only 4 feet deep.

bathroom small and pool was cold

pool, staff. beds really comfy, fridge and micro were a bonus.

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

very comfortable bed, my kids enjoyed the pool and we all enjoyed the snacks.

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

i also ended up choosing this one for the gym

the gym was closed. there was hair on my towel(s) and wash rags.

awesome breakfast

location, parking, staff, easy in easy out,

minor issue with the limited amount of parking close to the rooms

it felt very spacious. the price was right. location was excellent, so was parking.

ample parking

parking is spacious, the hotel grounds & lobby are very inviting

the refrigerator and semi- kitchen set up was great

clean, comfortable and attractive. the pool was a hit with our grandchildren!

no pastries offered at breakfast but that is so minor

the breakfast was nice and expected. i like having several hot options.

breakfast could have few more items.

we were running late and looking for a quick stop for breakfast

room quality and great breakfast.

clean, helpful staff, good breakfast.

breakfast was good and the location was very convenient for me as well.

breakfast in the morning was very good

noises let kids run up and down halls on multiple floors sounded so loud

they need to clean there pool and they charge a deposit every time you modify your stay

problem we had was a group of unsupervised kids in the pool

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

more time in the pool

pool area was oppressively hot

property very nice the breakfast could have been better

breakfast was great and it was quite and my kids enjoyed playing with other families at the pool

pool was crowded with kids

super clean, very pretty lobby, great kitchen in the king suite, loved the pool

are like a studio , loved the kitchen in room and the sofa bed

cleanliness, the lobby and free coffee, tea and breakfast

cleanliness, space, pool, available gym equipment and work out tool and breakfast.

our room was clean and the kitchen made us feel at home

the pillows and free coffee. the gym is nice too.

there was kids running up and down the hallway at night and banging on the doors

the pool and helpful staff.

could not use hot tub kids would not get out of it

excellent lobby buffet breakfast.

the stairway to the back parking lot was dirty and covered with cigarette butts

not enough handicap parking

clean, modern, safe, plenty of parking even when busy

clean, friendly staff, free parking and shuttle to the airport.

the parking in the back is very convenient and the door is right near the elevators so you don't walk

temp of pool .... too cold

the fitness room, most of the machines didn’t work

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

lot of hair were in the swimming pool and the water seemed not clean.

the fitness center was clean, there could have been a disinfectant spray bottle to wipe down the

coffee; didn’t take breakfast so can’t say; i said no for a romantic getaway only because that should be in a classy,

was prepackaged danish and fruit for breakfast but really no regular hotel/motel has anything different since covid

coffee or breakfast but dunkin donuts is right next door so i like pretty much everything about the place

spa tube

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

loved the massive parking spot right in front of the room

there was plenty of parking available and close to the room

good location, good parking

it had been used a hundred times

toilet is very low. parking lot was icy.

breakfast was good and just enough

gym was nice

the rooms were very clean and comfortable, the stafff was friendly, and the breakfast was good!

continental breakfast was great

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

wished it had a regular pool.

the ice machines and half the laundry machines said out of order

would have been nice to have a pool, however, the hot tub was great!

breakfast was offered until 10am, which was

no option for breakfast when it was advertised on booking.com

the breakfast spread was lacking, but fine overall

didn’t eat breakfast

up for graduation and this was clean, has free breakfast, staff was very personable

the breakfast. not much which was healthy or low calorie.

food was fresh and presented well. continental breakfast.

would have preferred darker shades in the rooms and the dinner service at the sand bar was good, but not great

it’s walking distance to restaurants and bars which we found very convenient

however for the price, sadly room does not include breakfast, also in-room amenities could be better, there were no slippers, no toothbrush

the sand bar food was mediocre.

the kids had a blast in the hot tub/pool

also liked the free breakfast buffet

the fitness and pool area very nice

breakfast buffet was nice, hot choices were very welcome

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

breakfast was great, lots of choices. helpful staff.

good parking and remodeled

to cmac, so if you are staying the night to see a show, you can walk and save on the hassle of parking or uber

parking lot was sloped and slick for cars

parking on rocked ground' not paved.

back parking area was not paved but they moved us to a front room which was better for us