wifi and the facilities worked very

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

it is open), flexible check-in

very kind and friendly staff, large pool

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

there was plenty of parking

no elevators for baggae or valet parking services

maybe a bigger parking place

parking is not an easy task

it includes parking as well for free

very nice garden and good play area for small kids < 5 years.

the pool area for the kids was great

room service included anything in the restaurant menu and coctails

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

the pool is great and the breakfast is really good

impeccably clean room and swimming pool

pical

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

beautiful rooftop bar with a nice pool with a view

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

flexibility on dates changing, the spa is not at the hotel the bed are not that

facilities, pool, etx

the hot tub and pool feel a bit grimy.

pool area and friendly personal

the pool and the restaurant, both were amazing!

good location, friendly staff, on site parking

we did not have breakfast

pool is not heated, as advertised

didn't like that we couldn't use the pool after 9 pm

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

the woman at reception was warm, welcoming and they offered valet parking

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

even though there is valet parking, you can create a traffic jam in just one minute

the people were very helpful and even once did our laundry for us for free

bar with fireplace was also nice, service in the restaurant - perfect

jungle atmosphere, comfortable room, clean and there are a parking lot

and prices - great service and friendly staff - very good location - easy access with private parking space

the location was great since it s within 10 minutes walking to downtown and it had ample parking

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

having parking lot is a incredible pro, it is missing a valet parking assistance

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

great golf course, very clean rooms, nice pool, excellent food.

sic electronic) at 5:30 am. impossible to sleep.

definitely go for a walk around the golf course in the evening

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

food regular, but bar and restaurant is a very nice place to spend time

a lovely view, nice pool area, good restaurant and service.

the hotel had a wonderful restaurant and spa as well

cold pool

the rooms were spotless and the pool was relaxing

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

nice, clean place , with beautiful garden and large swimming pool

have a nice good looking pool but we didn't use it

the water being cold, the pool is very clean and a good size

pool is not heated

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

the pool was dirty

nice, cozy and clean, parking lot & pool

the kids enjoyed the swimming pool and the food was good quality

food in general was great, but on a chicken sandwich i ordered from room service one rainy evening the chicken was dry and didn't seem fresh

fully included breakfast for that money, it is a bit loud in the night, partially because of the pool in each room, and partially because of the very loud street

in my personal opinion, this type of resort is noy ideal for kids.

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

it had a good location, and a very nice breakfast included.

the breakfast was good

the breakfast is good but the coffee was some

the breakfast was delicious

they have off-street parking and a decent breakfast

location + parking lot in basement +

friendly staff, clean facility, breakfast, parking

private parking garage, breakfast included.

free parking is available under the hotel

a big plus is a private parking garage

the hot food available at the breakfast could have been hotter

the staff were amazing and the breakfast was pretty good, the room was clean.

breakfast

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

big beds, nice bathroom, close to the airport, parking.

the rooms where so. big the breakfast yis good

breakfast is just fine

yes breakfast was good good service the beds were clean comfortable

figure out how to get in, no signage, entrance is a starbucks parking lot

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

location was good and easy parking

going to the covered parking lot is a maze,you have to ask several times

breakfast could be

poor menu on breakfast

breakfast was delicious with many options

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

good breakfast and friendly service

the breakfast and the attention of the receptionist in chief were fine.

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

protected parking

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

large comfortable bed, good-sized room. convenient car parking.

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the bar was very nice where i enjoyed a margarita and cappuccino

pool and gym good juices for breakfast

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

pool and gym good juices for breakfast

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

breakfast started rather late

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast was really good during our stay

it has a nice pool.

pool was very nice

the pool was climatized and the staff was really kind

some yoga mats in the gym would have been nice

good room and facilities (gym)

breakfast is very bad if you want to buy some food from them take too long

beautiful interior , clean, friendly staff, good breakfast

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

all good and very good breakfast

the brief time of breakfast.

parking is secure and the hotel is easy accessible

price which is as an overall excellent option cost-benefit, wise good breakfast and practical

good location, in front of a mall and the airport, good breakfast, good value for money.

the building and all the facilities, breakfast was really good and bed was comftable

breakfast could be better

much everything, except the breakfast, which was good

had to pay extra for espresso at breakfast

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

tasty breakfast

good location, great breakfast buffet. good value for price

the breakfast was good too, but with more options could be better, like having only egg whites

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

the breakfast was mediocre though, fruit not ripe

normal breakfast, not good but also not bad.

close to a shopping mall, breakfast included

the reception staff is really good their room service is really good

breakfast was very good and room was clean and comfortable

good rate and excellent breakfast included!

i liked the location and the overall design of the room. the breakfast was also good.

very bad wifi, can't stay online for more than 5 minutes

guarded parking free of charge

location. parking

breakfast selection, the housekeeper service was very friendly and efficient and the window view

breakfast ud83cudf73 it s good

good value and close to the airport. breakfast was provided as was an airport shuttle.

complete breakfast, great accommodations for the price

comfy bed, really good breakfast, excellent location and friendly staff.

breakfast was not complete. but everything else was ok.

they were not prepared for the amount of people at the breakfast

the place was mostly clean and near the shopping mall. free coffee and breakfast!

parking attendant was great

very basic but spacious room . private parking available