a pool in the hotel room was wonderful

room service was the worst, on the first night we ordered a bottle of wine and some french fries

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room and no one ones those

lovely pool with lounge chairs to unwind from the day

have a nice good looking pool but we didn't use it

pool

the layout. the garden . the pool. comfortable bed.

the water being cold, the pool is very clean and a good size

nice, cozy and clean, parking lot & pool

nice, cozy and clean, parking lot & pool

the pool was dirty

quiete, nice garden with pool, we also liked the patio with dining area

fact that the water in the pool was not warm enough

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

parking lot definitely needs lots of attention, without having to mention that if you have a full

nice spot for parking

and prices - great service and friendly staff - very good location - easy access with private parking space

convenient parking place

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

the pool is great and the breakfast is really good

impeccably clean room and swimming pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

pool

the hotel had a wonderful restaurant and spa as well

spa service next door a bit pricey but nice amenity

cold pool

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the rooms were spotless and the pool was relaxing

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

staff, design, attention to details, adults only, food and beverage quality etc etc etc

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

even though there is valet parking, you can create a traffic jam in just one minute

the woman at reception was warm, welcoming and they offered valet parking

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

the rooftop restaurant and bar were excellent amenities

the people were very helpful and even once did our laundry for us for free

good location, friendly staff, on site parking

good location, nice pool area, decent size room overlooking the lake.

pool towels seemed to be provided to guests who insisted but not readily available

we did not have breakfast

didn't like that we couldn't use the pool after 9 pm

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

flexibility on dates changing, the spa is not at the hotel the bed are not that

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

very nice bar and roof pool. nice and elegant facilities

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

the kids enjoyed the swimming pool and the food was good quality

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

pool area and friendly personal

facilities, pool, etx

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

might have to climb several floors from the parking lot

parking is not an easy task

there was plenty of parking

maybe a bigger parking place

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

was great, the staff at the restaurants, reception and spa were amazing

pool was great, didn t get a chance to play golf.

a closed complex - very safe for kids

the kids were really happy they had an awesome play area

food regular, but bar and restaurant is a very nice place to spend time

it includes parking as well for free

clean. pool area and dining area was very good. the gym was excellent.

the gym

the pool was warmed and the size made it so that you feel it's all yours

the heated swimming pool and excellent fitness center

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

very kind and friendly staff, large pool

it is open), flexible check-in

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

no sauna, no swimming pool for adults

great food, pool and service

spa closing at 5pm does not make sense

my room was quite far uphill from the restaurant and swimming pool

i visited the spa and had a facial and massage which were both excellent

wifi and the facilities worked very

parking is almost in front

parking was a little akward.

appreciated the indoor parking, though positioning the car on the lift was tricky

i believe parking is offsite but i didn't use it, took cans and buses due to the fuel

breakfast is continental so without any eggs or other warm options.

very comfortable and convenient to the town. easy, secure parking. friendly staff.

friendly staff, good value for money. private parking

elevator).

location and free parking

room to cold, limited parking, no water pressure in shower, stairs too steep

the playground is well taken care and it is safe for little kids to run around

a lot of space for kids to play

there is a room for kids to play. the staff is helpful.

was a swimming pool and restaurant

they have off-street parking and a decent breakfast

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

rooms were smaller than expected. they charge breakfast for children.

it had a good location, and a very nice breakfast included.

breakfast is very good and the location is excellent

free parking is available under the hotel

the parking situation is hillariously disfunctional

save parking deck inside the hotel building good wifi

entrance door to the parking lot is not automatic, it needs to be guarded by an employee at the front desk to open it so

friendly staff, clean facility, breakfast, parking

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

figure out how to get in, no signage, entrance is a starbucks parking lot

secure parking without height restrictions

location was good and easy parking

large comfortable bed, good-sized room. convenient car parking.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

the breakfast and the attention of the receptionist in chief were fine.

was super clean and late check out as well

the breakfast always had the same options. the channels on tv were limitated.

staff very friendly and very good location very good breakfast

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

breakfast could be

breakfast was delicious with many options

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

protected parking

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

the staff were amazing and the breakfast was pretty good, the room was clean.

the hot food available at the breakfast could have been hotter

cleanest friendly location breakfast delicious

breakfast time and no 24-hour room service

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good

the bar was very nice where i enjoyed a margarita and cappuccino

the pool is covered which was a surprise but actually a bonus as were protected from the sun

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

the breakfast was really good during our stay

breakfast started rather late

lots of traffic noise. breakfast a bit limited in choice.

i liked the thin pillows. early breakfast,

the breakfast is far from standard

pool was very nice

good room and facilities (gym)

the pool was climatized and the staff was really kind

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

it has a nice pool.

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

breakfast

beautiful interior , clean, friendly staff, good breakfast

all good and very good breakfast

location. parking

guarded parking free of charge

the breakfast was really nice. had a big variety of dishes to choose from.

easy check in. great breakfast. good value.

breakfast loved it, as it was buffet

you could improve breakfast qualitu

good location, great breakfast buffet. good value for price

hotel was overall disappointing and the one positive was the service in the bar

basic hotel, basic room, basic breakfast

had to pay extra for espresso at breakfast