wifi and the facilities worked very

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the kids enjoyed the swimming pool and the food was good quality

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

pool is not heated

the water being cold, the pool is very clean and a good size

have a nice good looking pool but we didn't use it

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

the pool is great and the breakfast is really good

pical

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

impeccably clean room and swimming pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

the swimming pool and the hot tube

very kind and friendly staff, large pool

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

nice spot for parking

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

jungle atmosphere, comfortable room, clean and there are a parking lot

having parking lot is a incredible pro, it is missing a valet parking assistance

obligated tip for the guy who washed my car without asking, he close a bit the parking lot door, and he opened until he saw i ll give him a tip, that s not polite at all,

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

staff, design, attention to details, adults only, food and beverage quality etc etc etc

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

it has a pool and a jacuzzi on the rooftop

all spa products in the bathrooms, which i like because they are high quality and this is better for

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

the pool was dirty

nice, cozy and clean, parking lot & pool

quiete, nice garden with pool, we also liked the patio with dining area

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

the woman at reception was warm, welcoming and they offered valet parking

even though there is valet parking, you can create a traffic jam in just one minute

the rooftop restaurant and bar were excellent amenities

bar with fireplace was also nice, service in the restaurant - perfect

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the pool was cool all the time

el spa y los paisajes

a common issue with people using iphone which i believe seems strange because it worked at the pool

no sauna, no swimming pool for adults

no elevators for baggae or valet parking services

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

parking is not an easy task

there was plenty of parking

maybe a bigger parking place

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

the service was great as were the bar and restaurant

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

good location, friendly staff, on site parking

beautiful views and the pool was great for a family with children

didn't like that we couldn't use the pool after 9 pm

rooms are situated by a pool and other people partied late at night

we did not have breakfast

pool area and friendly personal

the pool and the restaurant, both were amazing!

facilities, pool, etx

the hot tub and pool feel a bit grimy.

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the hotel had a wonderful restaurant and spa as well

spa service next door a bit pricey but nice amenity

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

a lovely view, nice pool area, good restaurant and service.

wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool, room service and a beautiful view of the lake

spa was disorganized and the staff were inattentive

we had to wait 2 hours to receive a room service from the restaurant. bad service

in my personal opinion, this type of resort is noy ideal for kids.

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

it includes parking as well for free

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

room service included anything in the restaurant menu and coctails

clean. pool area and dining area was very good. the gym was excellent.

extraordinary food and place to enjoy breakfast. by the gardens and pool

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

scenery is beautiful, the service excellent, the spa is very good

are very pretty, golf course , pool very nice

sic electronic) at 5:30 am. impossible to sleep.

beautiful installations although currently building the golf /spa area

it had a good location, and a very nice breakfast included.

the breakfast was good

the breakfast is good but the coffee was some

the breakfast was delicious

they have off-street parking and a decent breakfast

location + parking lot in basement +

friendly staff, clean facility, breakfast, parking

private parking garage, breakfast included.

free parking is available under the hotel

a big plus is a private parking garage

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

the rooms where so. big the breakfast yis good

breakfast is just fine

large comfortable bed, good-sized room. convenient car parking.

secure parking without height restrictions

going to the covered parking lot is a maze,you have to ask several times

restaurant facilities are quite old and the parking lot is not very large, it has very small spaces

location was good and easy parking

figure out how to get in, no signage, entrance is a starbucks parking lot

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

was super clean and late check out as well

the breakfast and the attention of the receptionist in chief were fine.

the breakfast always had the same options. the channels on tv were limitated.

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

breakfast could be

the room is spacious and breakfast is tasty

breakfast is good

staff very friendly and very good location very good breakfast

poor menu on breakfast

protected parking

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

better breakfast

the staff were amazing and the breakfast was pretty good, the room was clean.

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

cleanest friendly location breakfast delicious

everyone was very nice and helpfully breakfast was delicious

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the bar was very nice where i enjoyed a margarita and cappuccino

pool and gym good juices for breakfast

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

pool and gym good juices for breakfast

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

breakfast started rather late

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast was really good during our stay

it has a nice pool.

pool was very nice

the pool was climatized and the staff was really kind

some yoga mats in the gym would have been nice

good room and facilities (gym)

breakfast is very bad if you want to buy some food from them take too long

beautiful interior , clean, friendly staff, good breakfast

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

all good and very good breakfast

the brief time of breakfast.

guarded parking free of charge

location. parking

the comfortable room, and the breakfast where fantastic.

nice, clean accommodation good facilities breakfast was ok, wifi worked

good value and close to the airport. breakfast was provided as was an airport shuttle.

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

basic hotel, basic room, basic breakfast

hotel was overall disappointing and the one positive was the service in the bar

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

had to pay extra for espresso at breakfast

the breakfast buffet

they were not prepared for the amount of people at the breakfast

cleanliness, location, friendly staff and the breakfast

fresh and delicious breakfast with a variety of options to choose

the place was mostly clean and near the shopping mall. free coffee and breakfast!

parking is secure and the hotel is easy accessible

room space. wifi

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start at 6am which allowed us to have it

wifi was terrible was unable to work, also the location is not the best, not many facilities around

breakfast could be better

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

also, we didn't have any wifi service in the hotel

very bad wifi, can't stay online for more than 5 minutes

the reception staff is really good their room service is really good

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

coffee in the breakfast corner taste like soap.

the breakfast was mediocre though, fruit not ripe

normal breakfast, not good but also not bad.

the breakfast was good too, but with more options could be better, like having only egg whites

parking attendant was great

very basic but spacious room . private parking available