also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

it includes parking as well for free

very nice garden and good play area for small kids < 5 years.

extraordinary food and place to enjoy breakfast. by the gardens and pool

the pool area for the kids was great

room service included anything in the restaurant menu and coctails

pool golf course

food regular, but bar and restaurant is a very nice place to spend time

nice staff, awesome breakfast, great spa facilities and personnel

beautiful installations although currently building the golf /spa area

definitely go for a walk around the golf course in the evening

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

it is open), flexible check-in

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

very kind and friendly staff, large pool

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

might have to climb several floors from the parking lot

no elevators for baggae or valet parking services

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

parking is not an easy task

maybe a bigger parking place

facilities, pool, etx

the hot tub and pool feel a bit grimy.

pool area and friendly personal

the pool and the restaurant, both were amazing!

the service was great as were the bar and restaurant

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

flexibility on dates changing, the spa is not at the hotel the bed are not that

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

wifi and the facilities worked very

good location, friendly staff, on site parking

there is no room service, good luck with the new project!

rooms are situated by a pool and other people partied late at night

didn't like that we couldn't use the pool after 9 pm

beautiful views and the pool was great for a family with children

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the woman at reception was warm, welcoming and they offered valet parking

even though there is valet parking, you can create a traffic jam in just one minute

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

bar with fireplace was also nice, service in the restaurant - perfect

the people were very helpful and even once did our laundry for us for free

cold pool

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the hotel had a wonderful restaurant and spa as well

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

spa service next door a bit pricey but nice amenity

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

all spa products in the bathrooms, which i like because they are high quality and this is better for

staff, design, attention to details, adults only, food and beverage quality etc etc etc

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting a price that is

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

obligated tip for the guy who washed my car without asking, he close a bit the parking lot door, and he opened until he saw i ll give him a tip, that s not polite at all,

jungle atmosphere, comfortable room, clean and there are a parking lot

walking distance to zocalo and plenty of restaurants and private parking across the street- lo recomiendo mucho, un meson encantador

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

the location was great since it s within 10 minutes walking to downtown and it had ample parking

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

pical

pool

impeccably clean room and swimming pool

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

quiete, nice garden with pool, we also liked the patio with dining area

the pool was dirty

in my personal opinion, this type of resort is noy ideal for kids.

in my personal opinion, this type of resort is noy ideal for kids.

kids menu too complicated and expensive as well

the tiles were all loose, so that it was dangerous for our kids to play

no wifi at room

lovely pool with lounge chairs to unwind from the day

pool

nice, clean place , with beautiful garden and large swimming pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

the water being cold, the pool is very clean and a good size

the kids enjoyed the swimming pool and the food was good quality