perfect shower. nice view of the lake. private parking. nice park and pool.

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

easy parking

there is parking at the hotel

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

the pool was beautiful and really the only issue with the hotel is the very steep road up

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also bar tenders and their friends seemed too busy having fun to serve you

staff was great, amazing breakfast, restaurant is really good, amazing views from the volcanoes

we enjoyed the food both at breakfast and dinner

inly the pool area, which is way better than the hotel's)

so much anything to dislike, but they will need to carry out maintenance to pool area soon

we particularly liked the upper house rooms with your own pool area

guests are given the use of the hotel kitchen should they wish to prepare food

the hotel has a big kitchen with everything you need and many

free drinking water and a kitchen to use

having a kitchen to use is a great help also

they allowed us to do an early check in

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

the location was the best thing and the parking help me a lot

parking was provided which felt good

wifi, it needs to improve

pool was small, was low on water and filter system wasn't working great

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and transport

staff made checkout and getting our car from the parking lot a lot more difficult than it should be

easy parking

great location. the room that had air conditioning was comfortable. parking was easy.

t standard on the lake)

it has parking, two elevators and the suite had an amazing view of the lake

thermal baths, clean and very nice + nice garden + safe parking, 24h guard + clean room + breakfast

also, parking was included which was great

the parking

the location is excellent and the grounds are beautiful. on site parking is nice.

rs parking at all hours, people talking loudly) no sleep; thankfully the second night was not as

where else can you get a bed for 6$ with breakfast included

staff we had were super friendly and even organised a take away breakfast for us

good location and good breakfast.

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

breakfast is delicious

nice sauna temascal , good price, free parking, very good attention

parking was cramped.

parking with no access at this moment, municipality repairing the street

and secure parking

hotel grounds with parking in a great location

parking of our car was not in the hotel, but very close in secure parking, for free

parking is around the corner in private lot

the hotel offers free parking, which is a block away

parking is included, but it is about 2 blocks away

very friendly staff, helped with a very efficient taxi and laundry service

the ease of parking was also great

location, views staff and secure parking.

parking was unavailable during my stay

kids crying in the morning

the pool didn t seem nice to me

parking far from hotel

parking. it was difficult to get the car down the narrow road.

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

parking - the hotel is found down a very narrow corridor that can barely fit a small car

parking is included on site, but the path to the hotel is very narrow

breakfast was delicious

comfortable and quiet. breakfast was delicious ud83dude0b

the breakfast was delicious and included for us

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

place, secured parking, really nice staff, excellent accommodation and best breakfast of our trip so far

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

narrow street & tight parking. lots of neighborhood dog barking in the night

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

free parking was available as advertised, and breakfast was included

the pool area is sheltered from wind and it s pretty quiet in the rooms

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

nice to have a pool to swim after a long travel day

large room with balcon quiet at night good place for family with children pool

wish there was a pool and hot tub for sure.

the gardens are lovely and the small infinity pool was a nice bonus for us

the staff was helpful with setting up a jetski rental for myself to take my kids

pool was chilly and a bit small, but it was never crowded so worked out

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

room service was super quick to deliver our morning coffee

no room service at the time.

the property it s fantastic! gorgeous garden, pool and a beautiful view!

early closing hours of pool. :

they did not have room service and were not flexible at

wifi is spotty but this forced me to stay off electronics, which was my goal

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast was fantastic

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

excellent breakfast and lunch

pool water was extremely cold

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

i stayed in a small separate house with a kitchen.

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

views of the lake from the restaurant and small pool and also from our room

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

staff was incredibly, lake access was great, the free breakfast lovely.

friendly staff, beautifull location and nice breakfast

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

i really enjoyed the free breakfast and the available drinking water

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

the kids enjoyed the pool

the kids enjoyed the pool

good pool and access to the lake

excellent food. very nice outdoor pool. lovely paths down to the lake.

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

beautiful and very clean swimming pool

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool a bit dirty

location pool staff

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

if you are going in your own car it has parking and the staff is incredibly friendly

parking

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

the pool was clean and really refreshing on hot days

parking access

loved that the property had parking space and was in the middle of the restaurant/nightlife area

the room was spacious and the parking was great to have.

loads of shops nearby, parking on site

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate payment) are quick and efficient

breakfast is yummy

ideally located just near the lake and close to the town centers with bars and restaurants + breakfast included in a nice relaxed atmosphère with lake view and reggae music + good pricing,

near the city, breakfast at the restaurant with the same name. and a place to swim in the laguna

the laundry facilities don't work