we particularly liked the upper house rooms with your own pool area

we enjoyed the food both at breakfast and dinner

the included breakfast is simply coffee, fruit and bread with jam

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast could be enhanced and food menu changed from day to day.

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could not have

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also, the food is delicious , the pool area is spectacular with breathtaking views

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like about local

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

hotel has a beautiful view, pool, and gardens

steep steps like you will find in other

roof broke, a bit to rustique. pool not clean

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

there is parking at the hotel

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

easy parking

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

perfect shower. nice view of the lake. private parking. nice park and pool.

pool was great and best of all, they have temascals you can book at no extra cost

good pool and access to the lake

the pool is fantastic for kids

the kids enjoyed the pool

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the man who runs the

having a kitchen to use is a great help also

free drinking water and a kitchen to use

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is excellent

we could use the kitchen and take a ride with bicycles

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

i felt safe using the parking as well

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

location to walk main street

great location, parking right across the hotel.

it has parking, two elevators and the suite had an amazing view of the lake

parking is a little cumbersome

easy parking

parking was unavailable during my stay

the ease of parking was also great

location, views staff and secure parking.

i loved everything from the room to the patio and the pool.

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

parking is included, but it is about 2 blocks away

parking of our car was not in the hotel, but very close in secure parking, for free

parking is around the corner in private lot

the hotel offers free parking, which is a block away

7)

parking was kind of tight

hotel grounds with parking in a great location

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

parking with no access at this moment, municipality repairing the street

nice sauna temascal , good price, free parking, very good attention

staff we had were super friendly and even organised a take away breakfast for us

also breakfast included for the price was amazing and very yummy

breakfast is delicious

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

staff is really helpful and our kids had lots of fun interacting with them

the staff was helpful with setting up a jetski rental for myself to take my kids

the gardens are lovely and the small infinity pool was a nice bonus for us

thermal baths, clean and very nice + nice garden + safe parking, 24h guard + clean room + breakfast

location, parking available and good service

night was just awful - noisy

parking inside of the property, not enough soundproofing in the rooms.

were all very helpful plus the location was excellent with very secure parking

the location was the best thing and the parking help me a lot

parking was provided which felt good

the wifi was almost completely dysfunctional

breakfast is perfect and the staff is very friendly

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and transport

waiter at the bar was not very friendly

pool hour

room service was also not good

gorgeous pool

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant location is beautiful (+)hotel is the most beautiful place on atitlan, you can have breakfast with the view of the 3 volcanos (+)breakfast was excellent gardens were beautiful location on lake was perfect (-) breakfast only was a buffet (+) we enjoyed the restaurant for dinner and breakfast, it was an expensive luxury to eat there (-)morning, the only breakfast offer was a buffet, which i m not super fond of but many people are so it wasn t a (+)surrounded by amazing gardens, had a breath taking view of the lake and volcanoes; location for breakfast was awesome had a nice view of the lake as well (-)the dinner menu could be a bit more imaginative. breakfast and lunch were excellent. (-)no breakfast included (+)breakfast buffet is always excellent- the bartender made the most delicious cocktails

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

lovely pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

parking. it was difficult to get the car down the narrow road.

parking is included on site, but the path to the hotel is very narrow

parking far from hotel

parking - the hotel is found down a very narrow corridor that can barely fit a small car

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

the girls running the kitchen are very loud, waking us up early in the morning.

breakfast was rather meager. kitchen staff must have had a slow start.

great breakfast

breakfast was delicious

balcony room costs a little extra and just looks over a parking area

free parking was available as advertised, and breakfast was included

narrow street & tight parking. lots of neighborhood dog barking in the night

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

excellent breakfast and lunch

lot of natural light, silence,comfortable bed, towels and strong wifi

the breakfast was humble

wifi is spotty but this forced me to stay off electronics, which was my goal

beautiful and very clean swimming pool

pool a bit dirty

pool was honestly too cold for swimming but not much they can do about that

pool very clean and warm

swimming pool, sauna, jacuzzi, free water

cozy, cheap, good pool, amazing location, super kind and helpful staff

location pool staff

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

if you are going in your own car it has parking and the staff is incredibly friendly

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

parking

they have a jacuzzi, offer laundry service and help you with tours

loved that the property had parking space and was in the middle of the restaurant/nightlife area

loads of shops nearby, parking on site

parking access

the room was spacious and the parking was great to have.

decent wifi

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

pool area and private beach were great

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

views of the lake from the restaurant and small pool and also from our room

hotel has amazing amenities including a jacuzzi, dock and tiny pool

great hostel, very nice staff. breakfast is amazing !

loved the free breakfast, staff and the view from the hostel

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

breakfast is delicious, there are lots of activities to do both in the hostel and around town

friendly staff, beautifull location and nice breakfast

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate payment) are quick and efficient

breakfast is yummy

ideally located just near the lake and close to the town centers with bars and restaurants + breakfast included in a nice relaxed atmosphère with lake view and reggae music + good pricing,

near the city, breakfast at the restaurant with the same name. and a place to swim in the laguna

the laundry facilities don't work