we particularly liked the upper house rooms with your own pool area

we enjoyed the food both at breakfast and dinner

the included breakfast is simply coffee, fruit and bread with jam

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast could be enhanced and food menu changed from day to day.

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could not have

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also, the food is delicious , the pool area is spectacular with breathtaking views

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like about local

easy parking

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

there is parking at the hotel

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

perfect shower. nice view of the lake. private parking. nice park and pool.

guests are given the use of the hotel kitchen should they wish to prepare food

the hotel has a big kitchen with everything you need and many

free drinking water and a kitchen to use

having a kitchen to use is a great help also

they allowed us to do an early check in

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

t standard on the lake)

easy parking

parking is a little cumbersome

great location. the room that had air conditioning was comfortable. parking was easy.

location is good within panajachel and parking is straightforward and included

the ease of parking was also great

parking was unavailable during my stay

location, views staff and secure parking.

kids crying in the morning

if you have kids, they have an excellent play area, including trampolines and playsets

parking was provided which felt good

the location was the best thing and the parking help me a lot

the pool and breakfast were very nice.

i don't know about the pool, i didn't see anyone in it and didn't have time for it

my room was good equipped, hot water in shower, nice breakfast

the hotel offers free parking, which is a block away

parking is included, but it is about 2 blocks away

parking is around the corner in private lot

parking of our car was not in the hotel, but very close in secure parking, for free

7)

hotel grounds with parking in a great location

parking with no access at this moment, municipality repairing the street

parking was kind of tight

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

nice sauna temascal , good price, free parking, very good attention

good location and good breakfast.

where else can you get a bed for 6$ with breakfast included

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

also breakfast included for the price was amazing and very yummy

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

we thought that restaurant was fantastic, and we were so happy to have on-site parking

were all very helpful plus the location was excellent with very secure parking

the parking

rs parking at all hours, people talking loudly) no sleep; thankfully the second night was not as

the location is excellent and the grounds are beautiful. on site parking is nice.

they have a small kids that’s my daughter got to enjoy at the end of our day

the gardens are lovely and the small infinity pool was a nice bonus for us

their is no eco pool

beautiful location, breathtaking views. new pool and additional rooms added.

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

parking is included on site, but the path to the hotel is very narrow

parking. it was difficult to get the car down the narrow road.

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

parking far from hotel

parking - the hotel is found down a very narrow corridor that can barely fit a small car

the room was large with a kitchenette

staff were excellent and proactive, organising an early breakfast to accommodate our early bus

beautiful hotel at great location with a great breakfast

place, secured parking, really nice staff, excellent accommodation and best breakfast of our trip so far

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

large room with balcon quiet at night good place for family with children pool

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

pm is too early.

no room service at the time.

the bar was also great with fabulous cocktails

room service was also not good

waiter at the bar was not very friendly

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

free parking was available as advertised, and breakfast was included

balcony room costs a little extra and just looks over a parking area

narrow street & tight parking. lots of neighborhood dog barking in the night

wifi is spotty but this forced me to stay off electronics, which was my goal

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast was fantastic

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

excellent breakfast and lunch

pool water was extremely cold

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

the pool is fantastic for kids

good pool and access to the lake

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

beautiful and very clean swimming pool

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

the view and the terrace is exceptional, the pool beds are also extremely comfortable

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

nice pool and right can walk right up to lake for great swimming area

i really enjoyed the free breakfast and the available drinking water

breakfast is delicious, there are lots of activities to do both in the hostel and around town

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

i had a great breakfast every morning

staff was incredibly, lake access was great, the free breakfast lovely.

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool a bit dirty

location pool staff

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

if you are going in your own car it has parking and the staff is incredibly friendly

parking

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

the pool was clean and really refreshing on hot days

parking access

loved that the property had parking space and was in the middle of the restaurant/nightlife area

the room was spacious and the parking was great to have.

loads of shops nearby, parking on site

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

reasonable value for money. pretty garden and easy safe parking

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate payment) are quick and efficient

breakfast is yummy

ideally located just near the lake and close to the town centers with bars and restaurants + breakfast included in a nice relaxed atmosphère with lake view and reggae music + good pricing,

near the city, breakfast at the restaurant with the same name. and a place to swim in the laguna

the laundry facilities don't work