breakfast is good

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

view was nice man serving breakfast showed up late

the staff never once warned about the fact that might be a danger and we were given vouchers for breakfast waited 30 minutes for it and then charged for juice and hotcake plate and the villa that

they finally got the water working the jacuzzi bath jets didn t work and i was walking from the pool barefoot to my room turn the lights on and almost stepped on a deadly scorpion the staff never

valet parking guys are so nice

the parking lot is across the street and they lock the parking lot gates for safety

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

pool area met all our expectations

professional staff, comfortable lodging, and great spa services.

breakfast was great and the lady who served us was very kind

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

cluded)

the style of the property the warm swimming pool the spa and its massage

rooms are just a few steps to pool and quaint restaurant

lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

common area with deck chairs and pool, next to the bar, was fantastic. room was beautiful.

atmosphere and the ambient around the pool

dead fish by the swimming pool, we told them, they never cleaned that up

property is well maintained with amazing pool and outdoor area for kids to play

love the pool, my wife love the pool, and my daughter really enjoyes the pool and the jacuzzi for kids

parking

the small salt water pool is good to relax in

secondly, sometimes the pool cover stayed on during the day during times i would ve preferred to use the pool

food was good, breakfast included, dinner, nice menu, well prepared

breakfast every morning was very good

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

privacy and good parking area, which is difficult to find on the area.

stylish decor, nice heated pool, location & parking, dog friendly, good a/c

simple breakfast no privacy on space outside the room with our own jacuzzi

so, if there is not restaurant, at least i would expect to have a minimum of kitchen utensils to cook at the room, since you have to bring your own food, water, coffee, drinks,

you need spanish to get the best from breakfast.. for all the condoments to be put on your table

quiet, comfortable, beautiful location, delicious breakfast, kind staff.

nice pool. great mexican style. quiet. friendly staff

pool and grounds were well maintained

breakfast was delicious and the area of the swimming pool is so relaxing

room with all you need, wonderful pool and tasty breakfast

great pool, kind staff and delicious breakfast

we loved the complimentary breakfast which was great and the pool!!

great pool, kind staff and delicious breakfast

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast from 9-10

pretty good breakfast

grounds are beautiful, there is a scent of flowers, the pool, the breakfast, the location, all great

the small pool was clean and pretty

breakfast was great varied and coffee was excellent

there is a bar and restaurant steps away - both overlooking the lake and the pools

both at reception, restaurant and bar the customer service can definitely use lots of improvement

i also liked that there were multiple pools with different tempratures

the bar was nice but lacked tonic water and extra dry vermouth

the pool area was well maintained and was an excellent place to relax

very pretty property, heated pool, full breakfast, spacious room

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

the carpet in the rooms. and people playing there music to loud by the pool.

the smell of clean sheets and the pool

super clean, their breakfast included is delicious and their whole staff are friendly.

we love the location, the hotel, the room, the breakfast, a good place to book

the location is great, hotel is clean, staff was so nice, and breakfast was delicious.

the breakfast was included and there were a few choices

breakfast starts late

it's a great choice if you have pets and kids

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

manager did not enforce rule of no loud music by the pool. painfully loud!

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

there could be some improvements when it comes to the pool and the warmth

beautiful garden and pools. room very clean and comfortable .

accessibility to the airport! they have free breakfast and free shuttle ride to the airport.

free airport shuttle

friendly and professional service all around! there are plenty of breakfast options.

everything except external noise. spa room 5 star quality.

time i did not eat breakfast, first time i stayed i got a little sick from something but mostly because my stomach is

good parking

also secure and spacious parking area

hotel also includes a decent breakfast and has free parking

parking and close to airport

staff, clean spaces, easy to find room and parking

u can also leave your car there if you travel out of gdl)

the guard outside who monitors the parking lot was so professional and made me feel confident our rental vehicle would be safe

you catch the shuttle near the entrance to the airport in a parking lot where there are other vans

a flight out the next day, and originally tried the hotel at the airport - it was very expensive, parking cost extra, and not even a free breakfast

property has free parking

nice, clean, has a bar inside, good parking

treadmill at the gym was impossible to use without hurting myself

great location & has shuttle to the airport

clean, location, airport shuttle

the gym hasn't been used in a while

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

liked that it has its parking area & its secured

the taxi did not find the parking entrance so i went to a different hotel

parking location, all cones in front of hotel were blocked off

parking, security, location.

there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

like the shuttle, we used it to go to the bus

thanks for the free airport shuttle’

breakfast wasn ok.room service was great.

free breakfast had a good variety of items

really small rooms , and in inconvenient location for entrance . the breakfast was mediocre

small parking lot

value for cost. location to airport. restaurants in parking lot. staff were nice.

parking is a problem

hotel in general, close to airport, goof parking, and decent location

3 restaurants in the same property. gated parking.

nice to have the free shuttle service that also took us to tlaquepaque

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

breakfast was ok

the free shuttle from the airport worked out excellent and was the main reason we picked this hotel

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

it was a little bit tricky to get into the parking lot because there are road works and commercial area construction works simultaneously, but

traffic to get there and that there was no shuttle from airport to hotel.

excellent service, breakfast and facilities

very clean, free breakfast, very friendly staff, free airport shuttle.

if weird smell from the bathroom, poor breakfast, location was bad, far from airport and far from center, basically no restaurants close

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities great

stayed there with my wife and kids and they loved the heated pool

offers an indoor heated pool, gym, heating and cooling in room

buffet breakfast

everything was perfect from hotel staff and service to breakfast to amenities.

excellent location with free parking. breakfast option exceeded our expectations.

good breakfast; close to some good restaurants; free parking

breakfast and parking

parking, cleanliness.

great parking, beautifil locayion near walking distance of great food and shops

the parking lot and locativo

good location. free parking and many places to eat.

location is good, but you need to get a parking ticket every single

parking lot shared with mall

parking is free for hotel guests

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

rooms are big. very clean. great pool area. friendly staff.

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even the hotel

kids loved the pool. adults loved the big room and beds where firm!

know the air conditioner wasn't working and my kids couldn't sleep because it was so hot

the pool was pretty dirty. game room and pool bar were close due to covid.

breakfast was okay and the gym was not that great.

t the usual crappy breakfast in the usa)

great breakfast and access to restaurants

breakfast, buffe included

variety of breakfast

there is secure parking on the property

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

breakfast is the only meal they normally serve

the breakfast was super good ud83dudc4d

breakfast was excellent

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

breakfast was good and the personal in front desk very gently

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

and wonderful breakfast

friendly staff, nice breakfast included

it has car parking

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

we loved that the parking spot where gated in

free wifi working in our room

the parking lot is also great, the location is not that bad when driving a car, definitely not for

value for money, huge parking lot, room very clean. good location

ample parking lot

wifi was good

close to shopping, onsite secure parking, friendly staff

the location was awesome, it felt safe, the parking facility was perfect for us.

location and parking and staff

liked that it was close to the market. it had secure parking. rooms were large

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

parking right out front

great location and good parking

the breakfast was delicious

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

breakfast was authentic and delicious.

great staff, charlie in the bar! great location. secure parking

there is no bell or card sensor to open and close gate for parking car.

is a great hotel in a great location, gated off street parking is a bonus

convenient location and on-premise parking, make it a great choice for a stay in tlaquepaque

beautiful and they provided protected parking

private parking inside the property. room service and good food.

parking stalls too small, and hard to find an available spot.

hate that the parking spots are so small

self parking

free onsite parking included

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the city

the pool, was nice and warm water. but the kids pool was disgusting .

warm outdoor pool, covered at night to keep the heat in

the pool, was nice and warm water. but the kids pool was disgusting .

wifi was excellent

the parking is secure, the beds are comfy, the rooms are gorgeous, carlos at the bar is a wealth of

parking was a must for us and they had it

oasis in nice part of town, clean, bright. helpful staff, good breakfast, off-street parking.

the only thing i did not like is that the parking was across the street and you had to get them to open the gate if you needed to get in your

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

just the parking structure

breakfast was excellent

breakfast overpriced

the breakfast was fantastic

the restaurant and the facilities, the breakfast buffet is just delicious

the breakfast was good, the rooms where really clean, and the pool was great.

loved the whole vibe, the decorations downstairs and the rooftop terrace with pool were very beautiful

i wish i had a chance to get breakfast but i left too early on sunday morning

the complimentary breakfast was great

nice breakfast and pool

botton floor, access to patio, parking right outside my door

parking

location, value parking

location, rooms, breakfast friendly staff

great value and very convenient best breakfast in that hemisphere

convenient location. close distance to shopping centres. big parking lot.

a lot of traffic near the entrance to the parking lot

closed in parking, pool was clean

lots of parking, we got an upgrade at no cost, the staff were very accommodating with our check out being

parking outside of the room guard all the time.

free breakfast. pretty old maid. the decor and location.

the breakfast and some issues in the room

there's breakfast included, and while it was nothing to write home about, it was good and it's one less

same breakfast options.

the beds were so comfortable and breakfast was great