lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

the parking lot is across the street and they lock the parking lot gates for safety

valet parking guys are so nice

pool is cold

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

spa treatments

view was nice man serving breakfast showed up late

the pool is big

breakfast is good

30) so if you have to leave early, you can't have it

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

breakfast was great and the lady who served us was very kind

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

cluded)

the style of the property the warm swimming pool the spa and its massage

rooms are just a few steps to pool and quaint restaurant

common area with deck chairs and pool, next to the bar, was fantastic. room was beautiful.

atmosphere and the ambient around the pool

dead fish by the swimming pool, we told them, they never cleaned that up

property is well maintained with amazing pool and outdoor area for kids to play

love the pool, my wife love the pool, and my daughter really enjoyes the pool and the jacuzzi for kids

parking

the small salt water pool is good to relax in

secondly, sometimes the pool cover stayed on during the day during times i would ve preferred to use the pool

food was good, breakfast included, dinner, nice menu, well prepared

breakfast every morning was very good

stuff was nice, pool was nice

felt secure since i was traveling by my self, i enjoyed the breakfast a lot

like the place, atmosphere, view, rooms, breakfast

it’s great for families with kids too

they serve a pretty hearty breakfast, more choices on the weekend, but we only ate breakfast about half the time

stylish decor, nice heated pool, location & parking, dog friendly, good a/c

privacy and good parking area, which is difficult to find on the area.

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

but the rooms turned out extremely small with a bed so small two adults can impossible sleep on it

the breakfast was horrible. i brought my dog with me. he refused to eat it also

room with all you need, wonderful pool and tasty breakfast

great pool, kind staff and delicious breakfast

we loved the complimentary breakfast which was great and the pool!!

great pool, kind staff and delicious breakfast

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast from 9-10

pretty good breakfast

grounds are beautiful, there is a scent of flowers, the pool, the breakfast, the location, all great

the small pool was clean and pretty

breakfast was great varied and coffee was excellent

there is a bar and restaurant steps away - both overlooking the lake and the pools

both at reception, restaurant and bar the customer service can definitely use lots of improvement

i also liked that there were multiple pools with different tempratures

the bar was nice but lacked tonic water and extra dry vermouth

the pool area was well maintained and was an excellent place to relax

it's a great choice if you have pets and kids

super clean, their breakfast included is delicious and their whole staff are friendly.

complimentary breakfast was good

we love the location, the hotel, the room, the breakfast, a good place to book

breakfast starts late

the location is great, hotel is clean, staff was so nice, and breakfast was delicious.

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

very pretty property, heated pool, full breakfast, spacious room

the smell of clean sheets and the pool

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

manager did not enforce rule of no loud music by the pool. painfully loud!

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

there could be some improvements when it comes to the pool and the warmth

beautiful garden and pools. room very clean and comfortable .

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

the hotel also has plenty of of parking available

u can also leave your car there if you travel out of gdl)

tried to break in my gas tank at the hotel parking

you catch the shuttle near the entrance to the airport in a parking lot where there are other vans

nice, clean, has a bar inside, good parking

free shuttle to the airport

outdated, photos are misleading and gym was not nice and some machines were not working

great bed, good gym, fantastic shower, amazing staff.

i didn't eat the breakfast but my family was pleased and had no complaints

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

there is secure parking on the property

breakfast was excellent

breakfast is the only meal they normally serve

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

the breakfast was super good ud83dudc4d

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

the taxi did not find the parking entrance so i went to a different hotel

liked that it has its parking area & its secured

parking location, all cones in front of hotel were blocked off

parking, security, location.

breakfast and cleanliness

breakfast was great and is greast every morning until 1030-1130am weekdays and weekends

breakfast, i would prefer more variety on the food and with formal dishes

offers an indoor heated pool, gym, heating and cooling in room

the continental breakfast, thanks, and always place to park

easy access location, free parking available, welcome drink

breakfast and parking

good breakfast; close to some good restaurants; free parking

great parking, beautifil locayion near walking distance of great food and shops

parking, cleanliness.

parking lot shared with mall

good location. free parking and many places to eat.

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

parking is free for hotel guests

location is good, but you need to get a parking ticket every single

value for cost. location to airport. restaurants in parking lot. staff were nice.

permitted me to leave my car in the parking lot for a minimal weekly charge

small parking lot

3 restaurants in the same property. gated parking.

parking is a problem

close to airport great breakfast

nice to have the free shuttle service that also took us to tlaquepaque

great location for flying in or out of guadalajara. shuttle service and very helpful staff.

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

no shuttle to hotel if arriving at night. no hotel booth either

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

t the usual crappy breakfast in the usa)

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast is very good. environment is really nice.

breakfast was provided with a fair number of selections

great breakfast and access to restaurants

breakfast was great, hotel is within shopping center for any needs- next to soriana

and wonderful breakfast

the breakfast was good

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

it has car parking

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time

we will return definitely, and bring the kids along next time because the pool is great

small parking lot

private parking inside the property. room service and good food.

the property was clean and parking was right in front of my room

sometimes the parking available.

site restaurant easy check in parking

value for money, huge parking lot, room very clean. good location

ample parking lot

the parking lot is also great, the location is not that bad when driving a car, definitely not for

wifi was good

rooms are next to the parking lot which got noisy from cars coming in

we loved that the parking spot where gated in

the parking is watched by a guard

free wifi working in our room

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the city

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

excellent value. heated pool. able to swim laps.

warm outdoor pool, covered at night to keep the heat in

bathroom is a little small. swimming pool was not clean

parking

location, value parking

botton floor, access to patio, parking right outside my door

gym

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was from holiday inn which they came with my meal cold,and then when i ask the first

lots of parking, we got an upgrade at no cost, the staff were very accommodating with our check out being

parking outside of the room guard all the time.

a lot of traffic near the entrance to the parking lot

parking lot is far away

closed in parking, pool was clean

good breakfast

free breakfast. pretty old maid. the decor and location.

poor breakfast

the breakfast and some issues in the room

very attentive personal, good location and breakfast was for good

parking right out front

great location and good parking

staff was very nice and helpful. breakfast was served well.

breakfast was delicious, the room was big and the bed were very comfortable

great breakfast. friendly staff

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

d they have secure parking on the premises)

convenient location and on-premise parking, make it a great choice for a stay in tlaquepaque

great staff, charlie in the bar! great location. secure parking

the location and secured parking is the best in town.

just the parking structure

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast was excellent

breakfast and location are both very good.

on our first night there was a pool of water in front of the toilet seat

staff air condition works all the time breakfast delicious common areas all staff cleaning

no room service, no food just breakfast.

everything was great ! location ,service , breakfast was excellent

breakfast was good, but i would appreciate more variety of fruits and cheese, and juices.

decent breakfast while watching hummingbirds

the breakfast was unexpected and delicious

breakfast in week days needs a basically cereal or toast option

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

breakfast is excellent

and door handle were coming off the door to my room and the room opened directly towards the parking lot

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly staff, a clean comfortable room, and a personalized breakfast

good parking and good safety factor

the staff is rude, wifi signal is terrible

wifi is very good which was very important to us since we had two scheduled meetings

the pool

very friendly people. excellent rooms. nice and big swimming pool.

pool filter was not working, but it was going to be fixed

the shadow pool area

nice and calm pool area

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for money

cold water at pool

safe underground protected parking. nice cozy restaurant. nice pool. great rooms.

staff and the pool area

the personal was nice. good location next to the fil guadalajara. good price for early check in.

u want to relax , forgot about it , i call front desk each night to let others on the floor and pool to be quiet , was a horror nights

plenty of great amenities. good kitchen and gym. clean comfortable room.

great place great room great parking great hospitality

the only thing i did not like is that the parking was across the street and you had to get them to open the gate if you needed to get in your

carlos is a great helper with anything you need, with bags & directing you to your enclosed parking spot etc

they have secure parking across to street

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

parking near elevator.

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald