it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

breakfast was great my kids loved to stay there.

rooms are well maintained, clean, large and updated! palapa bar staff nice and friendly!

had my wallet and passport hidden, the hotel got my a early check in and the hotel driver jorge was very friendly and helpful getting me what i needed

love the view, there's a big pool, breakfast and dinner was delicious

360 degree view and the pool is large with comfortable temperature water and even a shallow kids section

and wonderful breakfast

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

the breakfast was good

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

the location and secured parking is the best in town.

is a great hotel in a great location, gated off street parking is a bonus

have parking car space for guests, charging for electric car in parking area

another great value was the private secure parking they provided

hotel offers gated parking and includes a continental breakfast

great location and good parking

parking right out front

great breakfast. friendly staff

breakfast was delicious and felt like we were eating in a friend's home

the garden area and breakfast was great

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

i wish i had a chance to get breakfast but i left too early on sunday morning

the pool was not clean

breakfast is limited to 3 dishes, but still very good.

the complimentary breakfast was great

the breakfast was good, the rooms where really clean, and the pool was great.

exiting parking area onto street is tricky and risky.

the parking is secure, the beds are comfy, the rooms are gorgeous, carlos at the bar is a wealth of

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

they have secure parking across to street

great place great room great parking great hospitality

it was a little bit tricky to get into the parking lot because there are road works and commercial area construction works simultaneously, but

very clean, free breakfast, very friendly staff, free airport shuttle.

good location very clean shuttle to airport

traffic to get there and that there was no shuttle from airport to hotel.

clean. quiet. good breakfast.

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

we loved that the parking spot where gated in

free wifi working in our room

kids were super excited about swimming in the pool, though the deep end is deep enough that younger

breakfast was good, but could have been better if the food was kept warmer.

the breakfast was not great, but adequate/

dumbbells or weights in the gym would be a plus

breakfast was good, restaurants for our kids were within walking distance.

u have chillis and denny in just steps from hotel same parking lot

in the same parking lot there is a denny s and chili s which is more familiar for the american taste

3 restaurants in the same property. gated parking.

small parking lot

parking is a problem

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

it is close to the airport and they shuttled us there at 4 am for only 150 pesos

good sleep, breakfast much better than past years

ample selection at the breakfast buffet

like the shuttle, we used it to go to the bus

really small rooms , and in inconvenient location for entrance . the breakfast was mediocre

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

liked that it has its parking area & its secured

the taxi did not find the parking entrance so i went to a different hotel

parking, security, location.

parking location, all cones in front of hotel were blocked off

just the parking structure

breakfast and location are both very good.

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

the breakfast was fantastic

the parking area is protected

clean, not expensive, friendly staff, gated parking

small parking area / this surrounding area is run down /no elevators

free parking, clean room, affordable, very friendly staff

very nice, clean, modern. parking available, room is spacious and clean

liked that it was close to the market. it had secure parking. rooms were large

close to shopping, onsite secure parking, friendly staff

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

the location was awesome, it felt safe, the parking facility was perfect for us.

location and parking and staff

secure parking on site and fast wifi

condition and parking

secure parking right outside our door

close to the center by walk, parking in front of the room

every room has a private entrance with a parking spot

newly renovated, clean. close to the centre. early check in without any problems.

parking was very secure

the parking

that you have to call someone to open the parking door

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

the rooms were very home and comfortable and the room service was on point

friendly and helpful staff, free on site parking (if you want the staff to park (and get) the car, you can ask them, which is handy) (+)they have parking, rooms are nice and clean, the view is ok. (-) parking is a bit troublesome (+) parking was available and free (+)car parking facility - the comfy bed. helpful breakfast staff. (-)was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket causing us to have a hard time getting our vehicle out of the parking lot (+)is really clean, i really love this minimalist design, the breakfast is great, the underground parking is a big (-)the parking, it is located in a very traffic area and it is hard to find their parking place. (-) that means that buses are parking, loading, and unloading right outside your window at all hours

the gym's equipment was in great shape and the workout room was even equipped with a tv

wifi worked well.

wifi was too weak in the room.

the place has a gym and breakfast if you want it all that needs to be done is to purchase a coupon

location, parking, restaurant

kids were able to play in the play area comfortably

parking is 2 blocks away and its free

no parking, we have to park two blocks away and the noise of the bars the loud music around it

hot tub needs repair and parking is far from the hotel

they do offer free parking but it s at another hotel and you have to haul your luggage for around a block and cross

to much noisy,no enough blankets, i m so sad to get that place not even a car parking has to find on the street or bring yo different locations to parked

shuttle service to airport is included

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

the breakfast and the transportation to the airport

bar and food service available 24 hours, so convenient

people at front desk is amazing and the shuttle to the airport is a huge plus

parking lot is 2 blocks away and we had to walk back to the hotel in a dark streets surrounded of

hotel offers free offsite parking and daily breakfast buffet for a small additional amount

parking wasn't in the same property but it was manageable and the staff was very helpful when it

bad wifi, very hard to maintain a decent connection

wifi was absolutely garbage and did not connect at all

very clean! super friendly staff. breakfast was great!

gym

advertises bar that is on the rooftop, staff informed us bar is only open during special events big let down

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious the staff was very helpful,they

wish breakfast was included.

service is excellent from the time you park for valet parking to check out

cluding live cooking) just 160mxn per person included parking place located close to plaza armaa great and big hotel room

free valet parking

eakfast buffet), valet parking was available and there was always a guard at the door

king size bed ) clean and

from when we arrived and parked our car in a secured underground parking up to make sure that we had the right selection of restaurants

parking garage was small and difficult to get into with a shorter gmc denali

the parking is perfect for downtown

we had a car and parking and service was great, we needed laundry done they arranged for it all was perfect

better instructions to find entrance for parking

parking across the stree

the shower pressure was perfect. i like the free water bottles. private parking garage.

i like that it had ample parking

got there at 2am and they handle it well. got parking quick and check in was easy.

good wifi connection

parking near elevator.

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

tried to break in my gas tank at the hotel parking

the hotel also has plenty of of parking available

property has free parking

opportunity to leave the car in the hotel parking lot

u can also leave your car there if you travel out of gdl)

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

also appreciated that there is parking

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel's guests

is a parking within the hotel and not at a location nearby and is paid separately 30 pesos per day

parking area to small

the parking lot its no for free.

check-in, fist think i ask was if there was space on hotel parking

valet parking

don't expect fancy - we are simple travelers and a towel bar that's not quite screwed in doesn't bother us

room was next to the laundry service area, and it was a lil noisy for a short amount of time

we arrived late every day due to tours and acrivities and by 7-8am laundry room starts their

you can have the hotel do your laundry

the parking lot is too small.

i didn't like the fact that the parking lot was very small. also, the bathroom was small.

parking is a bit crowded

the parking lot is very small

needs elevator to go down to parking lot with luggage

was a little confusing at first to locate the parking entrance and understanding if we had to do something for opening the gates

also secure and spacious parking area

rport), great price

good parking

thing i wasn t so comfortable with was the parking situation, since it was my first time there i wasn t sure where to park, i went ahead and

not much parking

parking was helpful since you are in the center of the city

the price, the lobby, the parking lot, the location.

wifi

wifi will disconnect often

in the evenings on weekends they have live music in the lobby bar which was fantastic the nights we were there

was incredible, beautiful old historic building (it was a little dark because of that), had a bar with a bartender who was like a concierge, luis

the gentleman that runs the bar is fantastic

bar and bartender were great also

bonus points for the super friendly bar staff