i didn't eat the breakfast but my family was pleased and had no complaints

the gym hasn't been used in a while

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

clean, location, airport shuttle

bar and food service available 24 hours, so convenient

opportunity to leave the car in the hotel parking lot

super clean & close to airport with parking

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

property has free parking

a flight out the next day, and originally tried the hotel at the airport - it was very expensive, parking cost extra, and not even a free breakfast

rport), great price

also secure and spacious parking area

good parking

free parking

hotel also includes a decent breakfast and has free parking

parking, security, location.

parking location, all cones in front of hotel were blocked off

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

the taxi did not find the parking entrance so i went to a different hotel

liked that it has its parking area & its secured

delicious breakfast, awesome area with cafe next to it and airport shuttle included

the location and shuttle service

no restaurant , pool, outdoor space

the shuttle driver was very helpful

the air conditioner was great, room was beautiful, spa tub was beautiful

permitted me to leave my car in the parking lot for a minimal weekly charge

u have chillis and denny in just steps from hotel same parking lot

t scary), next to a couple of restaurants

3 restaurants in the same property. gated parking.

value for cost. location to airport. restaurants in parking lot. staff were nice.

the pool was very small, i wish pool hours would open sooner.

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

we chose this hotel because it offers a free shuttle to the airport

shuttle driver asking for a tip when dropping us off at the airport

i went to the gym and forgot the key in my room and asked to get in the gym and with no problem at all the staff

it was a little bit tricky to get into the parking lot because there are road works and commercial area construction works simultaneously, but

comfortable rooms, very good and practical breakfast

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

excellent service, breakfast and facilities

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.

really small rooms , and in inconvenient location for entrance . the breakfast was mediocre

it is close to the airport and they shuttled us there at 4 am for only 150 pesos

ample selection at the breakfast buffet

so many others, it was hard to find the pick up spot for the shuttle

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

we looked for a quiet bar to have a drink and were sent (by staff) to a bar that was closed

disco bar closed and most other services, but due to the corona virus.

view of the pool and the city was absolutely perfect

the activities on the hotel were pretty nice pool area with bar and gym.

the bar at the pool was also closed

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

the breakfast was good

and wonderful breakfast

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

we loved that the parking spot where gated in

the parking is watched by a guard

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

pool

liked that it was close to the market. it had secure parking. rooms were large

location and parking and staff

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

the location was awesome, it felt safe, the parking facility was perfect for us.

close to shopping, onsite secure parking, friendly staff

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

great staff, charlie in the bar! great location. secure parking

hotel offers gated parking and includes a continental breakfast

have parking car space for guests, charging for electric car in parking area

the location and secured parking is the best in town.

great location and good parking

parking right out front

breakfast was delicious and felt like we were eating in a friend's home

staff was very nice and helpful. breakfast was served well.

the garden was an oasis in the city and the breakfast was delicious

the breakfast was delicious, the staff was always available no matter what time we returned from our

wish the breakfast menu was a little more expansive but since it was included with the room i didn’t want

the complimentary breakfast was great

breakfast is limited to 3 dishes, but still very good.

little pool looked like it lacked any kind of maintenance

they have secure parking across to street

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

the parking is secure, the beds are comfy, the rooms are gorgeous, carlos at the bar is a wealth of

parking was a must for us and they had it

the only thing i did not like is that the parking was across the street and you had to get them to open the gate if you needed to get in your

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

just the parking structure

breakfast was excellent

breakfast and location are both very good.

breakfast overpriced

the breakfast was fantastic

the parking area is protected

no pool or gym and lucky my car is in shop because parking was a nightmare

property had late check-in, parking was included in the price, which was useless as we arrived very late at night

very nice, clean, modern. parking available, room is spacious and clean

clean on site free parking

has it's own underground parking lot with convenient elevator access

parking near elevator.

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

t the usual crappy breakfast in the usa)

variety of breakfast

breakfast was okay and the gym was not that great.

great breakfast and access to restaurants

breakfast was provided with a fair number of selections

every room has a private entrance with a parking spot

there was a parking place in front of the room

close to the center by walk, parking in front of the room

secure parking on site and fast wifi

parking lot just outside the room can make for a bit of noise at night

that you have to call someone to open the parking door

the parking

parking was very secure

room service is very late and did not bring replacement towels, so each day there were less towels

also, the wifi didn't reach my room so i couldn't work and i had to sit on the steps to do

newly renovated, clean. close to the centre. early check in without any problems.

friendly and helpful staff, free on site parking (if you want the staff to park (and get) the car, you can ask them, which is handy) (+)they have parking, rooms are nice and clean, the view is ok. (-) parking is a bit troublesome (+) parking was available and free (+)car parking facility - the comfy bed. helpful breakfast staff. (-)was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket causing us to have a hard time getting our vehicle out of the parking lot (+)is really clean, i really love this minimalist design, the breakfast is great, the underground parking is a big (-)the parking, it is located in a very traffic area and it is hard to find their parking place. (-) that means that buses are parking, loading, and unloading right outside your window at all hours

wifi spoty

bathroom were so small and the cleaning service didn't clean the room perfectly, also i ordered room service and the food was

arrived at about 7:30 in the evening and room service amounted to a fellow running across the street to a 7

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved

location, parking, restaurant

they do offer free parking but it s at another hotel and you have to haul your luggage for around a block and cross

parking is 2 blocks away and its free

bad no parking, they have permission from another hotel facility but they took keys our car cracked at the

we had free parking

lots of mold , parking is at other hotel a block away.

kids were able to play in the play area comfortably

hotel offers free offsite parking and daily breakfast buffet for a small additional amount

parking wasn't in the same property but it was manageable and the staff was very helpful when it

parking lot is 2 blocks away and we had to walk back to the hotel in a dark streets surrounded of

breakfast buffet very good / high value.

the breakfast in the restaurant was

they also had complimentary valet parking

concierge was excellent, valet parking, historical building, size of room and small

eakfast buffet), valet parking was available and there was always a guard at the door

breakfast

king size bed ) clean and

facilities, room was comfortable and clean, pool was able and with excellent space just for us

the view from the rooftop pool was amazing looking out onto guadalajara and the breakfast

honestly only how the pool was a bit small but liked that it was rooftop

gym

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious the staff was very helpful,they

from when we arrived and parked our car in a secured underground parking up to make sure that we had the right selection of restaurants

free parking on site, super attentive staff, great attention to detail

everything design, restaurant, rooms, parking.

the parking is perfect for downtown

we love the free underground parking at the hotel

i like that it had ample parking

got there at 2am and they handle it well. got parking quick and check in was easy.

parking across the stree

the shower pressure was perfect. i like the free water bottles. private parking garage.

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged tolliet, the

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

also appreciated that there is parking

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel's guests