there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

the room was incredible. wonderful amenities. best of all is the free shuttle to the airport.

good breakfast, great location next to the airport. great shuttle service.

both times the shuttle got me to the right one so it was all good

close to the airport with transfer included, cleanliness, breakfast included and

location - staff- breakfast options. and my favorite taco place on the corner.

lovely saltwater pool even though it was quite refreshing

hotel also includes a decent breakfast and has free parking

staff, clean spaces, easy to find room and parking

also secure and spacious parking area

good parking

was a little confusing at first to locate the parking entrance and understanding if we had to do something for opening the gates

the hotel also has plenty of of parking available

tried to break in my gas tank at the hotel parking

opportunity to leave the car in the hotel parking lot

a flight out the next day, and originally tried the hotel at the airport - it was very expensive, parking cost extra, and not even a free breakfast

super clean & close to airport with parking

free shuttle to the airport

outdated, photos are misleading and gym was not nice and some machines were not working

great bed, good gym, fantastic shower, amazing staff.

helpful staff, especially at check in, great breakfast and free and efficient airport

clean, location, airport shuttle

the location was awesome, it felt safe, the parking facility was perfect for us.

close to shopping, onsite secure parking, friendly staff

liked that it was close to the market. it had secure parking. rooms were large

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

location and parking and staff

the taxi did not find the parking entrance so i went to a different hotel

parking location, all cones in front of hotel were blocked off

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

parking, security, location.

liked that it has its parking area & its secured

we loved that the parking spot where gated in

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

free wifi working in our room

having restaurants in your same property/parking lot is awesome

parking is a problem

value for cost. location to airport. restaurants in parking lot. staff were nice.

t scary), next to a couple of restaurants

in the same parking lot there is a denny s and chili s which is more familiar for the american taste

room was nice & handy, as well as exercising around the pool, very attractive property & courtyard

the pool was very small, i wish pool hours would open sooner.

close to airport great breakfast

then breakfast and transportation to airport

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

it was a little bit tricky to get into the parking lot because there are road works and commercial area construction works simultaneously, but

clean. quiet. good breakfast.

breakfast was bland and looked cheap

good location very clean shuttle to airport

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

location, parking and a/c

not sure about parking since we didn t take a car, but they asked me if we had one at check in so i m assuming

we have to paid for a parking lot and also the we don t have a little refrigerator, other than that everything was

there is parking and you need to validate the ticket before you leave

wifi is included so that s a plus too, if you need to get things done while traveling

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

we looked for a quiet bar to have a drink and were sent (by staff) to a bar that was closed

disco bar closed and most other services, but due to the corona virus.

view of the pool and the city was absolutely perfect

the activities on the hotel were pretty nice pool area with bar and gym.

the bar at the pool was also closed

it has car parking

pool

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

so many others, it was hard to find the pick up spot for the shuttle

ample selection at the breakfast buffet

free breakfast had a good variety of items

breakfast was great.

breakfast wasn ok.room service was great.

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

the breakfast was good

and wonderful breakfast

friendly staff, nice breakfast included

breakfast was great, hotel is within shopping center for any needs- next to soriana

convenient location and on-premise parking, make it a great choice for a stay in tlaquepaque

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

d they have secure parking on the premises)

have parking car space for guests, charging for electric car in parking area

beautiful and they provided protected parking

i wish i had a chance to get breakfast but i left too early on sunday morning

the breakfast was good, the rooms where really clean, and the pool was great.

breakfast, location and staff

the pool is tiny

breakfast was very good and the decor was very nice

beautiful garden and pools. room very clean and comfortable .

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

manager did not enforce rule of no loud music by the pool. painfully loud!

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

there could be some improvements when it comes to the pool and the warmth

parking right out front

great location and good parking

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

staff was very nice and helpful. breakfast was served well.

breakfast was delicious, the room was big and the bed were very comfortable

they have secure parking across to street

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

great place great room great parking great hospitality

parking was a must for us and they had it

the only thing i did not like is that the parking was across the street and you had to get them to open the gate if you needed to get in your

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

the smell of clean sheets and the pool

very pretty property, heated pool, full breakfast, spacious room

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

secure parking on site and fast wifi

clean comfortable rooms and parking was in front of rooms. staff was helpful and nice

every room has a private entrance with a parking spot

there was a parking place in front of the room

close to the center by walk, parking in front of the room

parking is awful, you have to arrive early in the night to get a spot, otherwise you ll have to

the parking area is protected

property had late check-in, parking was included in the price, which was useless as we arrived very late at night

no pool or gym and lucky my car is in shop because parking was a nightmare

clean on site free parking

just the parking structure

breakfast and location are both very good.

breakfast overpriced

breakfast was excellent

the restaurant and the facilities, the breakfast buffet is just delicious

newly renovated, clean. close to the centre. early check in without any problems.

that you have to call someone to open the parking door

the parking

parking was very secure

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

the rooms were very home and comfortable and the room service was on point

location, parking, restaurant

kids were able to play in the play area comfortably

friendly and helpful staff, free on site parking (if you want the staff to park (and get) the car, you can ask them, which is handy) (+)they have parking, rooms are nice and clean, the view is ok. (-) parking is a bit troublesome (+) parking was available and free (+)car parking facility - the comfy bed. helpful breakfast staff. (-)was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket causing us to have a hard time getting our vehicle out of the parking lot (+)is really clean, i really love this minimalist design, the breakfast is great, the underground parking is a big (-)the parking, it is located in a very traffic area and it is hard to find their parking place. (-) that means that buses are parking, loading, and unloading right outside your window at all hours

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved

wifi doesnt work on the room; remote control from tv doesn't work; the shower gel and the shampoo

comfortable, modern hotel close to center. good breakfast. clean room. small gym and terrace.

the hotel restaurant was extremely convenient and room service is available

the pool was freezing and getting towels were difficult.

gym

the website advertises a full bar next to the pool, giving the impression that there is a night bar

loved the roof top pool and gym equipment / pool table.

advertises bar that is on the rooftop, staff informed us bar is only open during special events big let down

bad no parking, they have permission from another hotel facility but they took keys our car cracked at the

lots of mold , parking is at other hotel a block away.

need parking accessible. and elevator for ada with disability.

hot tub needs repair and parking is far from the hotel

we had free parking

hotel offers free offsite parking and daily breakfast buffet for a small additional amount

parking lot is 2 blocks away and we had to walk back to the hotel in a dark streets surrounded of

parking wasn't in the same property but it was manageable and the staff was very helpful when it

wifi wasn t working very well

room service was awesome

they also had complimentary valet parking

service is excellent from the time you park for valet parking to check out

free valet parking

the restaurant food was exceptional

building, balcony, breakfast, massage therapist, pool, gym, free parking, good free wifi, location, staff, everything

from when we arrived and parked our car in a secured underground parking up to make sure that we had the right selection of restaurants

we had a car and parking and service was great, we needed laundry done they arranged for it all was perfect

free parking on site, super attentive staff, great attention to detail

clean close to everything walking distance private parking great customer service

the parking is perfect for downtown

got there at 2am and they handle it well. got parking quick and check in was easy.

i like that it had ample parking

the shower pressure was perfect. i like the free water bottles. private parking garage.

parking across the stree

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged tolliet, the

parking area to small

is a parking within the hotel and not at a location nearby and is paid separately 30 pesos per day

booked it because it says includes free parking and breakfast and i had to pay for everything

the parking lot its no for free.

valet parking