need to have parking lot shoveled

there was no problem finding parking

location, parking, coffee available at all times, breakfast.

decent location with plenty of parking

parking not enough close to the door

outdoor pool and fire pit on a summer night was fabulous

the hotel has a bar and restaurant on sight

i wish the pool was indoor.

no facilities open. bar restaurant etc closed. mask should be optional.

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

i wish the free breakfast was what i was use to

great staff, great location, hot coffee and breakfast, quiet.

late check out

kitchen is very good for my family!

parking too was an issue

inconvenient parking

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking is a bit far in adjacent lots.

it is a welcoming place everyone is so nice. lots of parking available. good service.

the pool was clean and warm

great room! very good breakfast and accommodating staff. the pool was great as well.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

need occasional supervision by the pool.

of inside the pool could have been a little better

the parking spaces in the lot are really small; like how-do-i-get-out-of-my-car small

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the cost of the stay

) in room coffee, location & ease of parking

lovely place and free parking. buffet breakfast for $20

no parking spots available

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

pool just needs a little cleaning, but everything else is good and enjoyable

the omlet bar and complementary reception both exceeded my expectations

the room and breakfast were great.

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

kids running in the hallway and room above us until midnight

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn’t and washers were broken

iced water and coffee/tea/hot chocolate available 24/7, snack shop ice cream was a hit with the kids

the change in breakfast menu n room very clean

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

and breakfast was amazing as well as having access to a pool and gym over all loved

the pool, everything was perfect

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements for

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

just finding the entrance to the room on the back side for parking, was a challenge

also parking costs 25$ per day and all the spots were taken all the time

had lots of amenities! i don t and outdoor pool!! plenty of parking! comfortable beds!!

hotel parking lot had lots of potholes could youse some improvement

indoor and outdoor pool cleanness trail around hotel free parking

the pool water was cold but i can’t think of anything else that i didn’t like

kitchen was well equipped

the breakfast was good with plenty of options to choose from.

if the breakfast could have been extended a bit longer, say 10:30

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

room and breakfast were exceptional

very spacious. good area. very clean. warm pool and friendly front desk.

quiet location. nice grounds. decent pool. workable gym. nice staff. good breakfast.

hotel was very cozy super clean throughout the linnen was crisp the kitchen was perfect and the water pressure was great my son and i had 2 comfortable nights

free laundry room, pool, gym, breakfast, and some

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

we din't have breakfast but everything was lovely, clean , and comfortable

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it’s ac:) - great

clean. full kitchen. very professional staff.

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast was bad.

the bag breakfast

the breakfast was pretty stingy.

breakfast is in brown bags that are handed over to guests in the lobby.

expected an extended stay facility to have a stocked kitchen

peace and quiet, kitchen, breakfast, great staff

kitchen and having dishes on hand is great

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

kitchen and free breakfast

wish breakfast was earlier on weekend. wish there was a blender in the room.

the free breakfast, the laundry room, awesome

good location, close to offices and gym.

breakfast started at same time we needed to be somewhere else so we went down earlier

the kitchen was awesome, the bed was comfortable

parking was very limited.

inviting lots of parking

the front of the hotel is a dead end parking lot

free parking

parking

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

breakfast crew was fantastic. location of property. walking trails by the golf course.

the swimming was cold could have been warmer, plus ac was on in pool area,

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

awesome staff, clean property, nice pool!

great pool area with sauna and hot tub

no outdoor seating. poor pool area.

well designed room, excellent, private, well maintained fitness/pool facilities.

clean,pool

gym is fine business room is good , you can take printouts of you want shuttle service for near

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

it had a nice laundry room which i made use of

in this category the only thing that they need to be more specific on is that it is not a breakfast that the lodgers receive but more of a continental breakfast with energy bars, muffins

peace and quiet, laundry facilities, great staff

the breakfast was sub standard

customer service, housekeeping, parking and location!! outstanding!

well lit, good access to doors for parking

free and plentiful parking

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into my room

awkward to get out of the parking lot sometimes

food and bar available

the breakfast bar and staff were all very nice

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

open floor plan with dining and bar on main floor as you walk in made it feel inviting

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee 24h, even they have basketball ring

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

the breakfast was good the pool area was great the parking was nice housekeeping was evening

clean, basketball court , pool , pool table, lovely breakfast

breakfast was delicious and varied, fresh and well tended

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

needed more towels. a bit noisy being down the hall from the kids running around

kids running around the hallway and makes loud noises past 10pm

breakfast closed a bit early for my lazy sleepy kids.

the bar closes too early.

we did not use the breakfast option

cleanliness, hot breakfast and the price

she even got me a bagel and another snack from the kitchen when i missed the breakfast

always clean, great breakfast and great staff

breakfast and the cleanest

pool area clean and nice and warm

clean,comfort, bar in the lobby, friendly staff

the pool was not working properly. carpet was worn and needed cleaning.

both breakfast and bar not open at time of my visit

the pool was amazing and a great way to relax

breakfast was adequate but not the greatest

breakfast kept up with refills

the laundry eo was centrally located

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

could have more available laundry machines and have earlier and later laundry hours

breakfast not include in already heafty price.

were up on the second floor, and it seems alot of families with kids were on the first floor

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

there used to be a guest laundry but it was no longer functional

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

breakfast tasty. great location . very helpful staff!!

breakfast with sausage and eggs

the pool was a little cloudy.

the breakfast is nice

the breakfast was amazing

i enjoyed being able to cook in the kitchen in my room

nice, quiet location. clean big room. pool was just ok.

parking lot was packed saturday night

parking away from the hotel.

no microwave on the room, parking full

parking lot was filled with pot holes, terrible

parking area torn up

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

shades wouldn?t close so i felt everyone in parking lot could see in my room

gettin into the parking lot.

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

parking lot entry/entrance was a little convoluted

lots of space in the parking lot and the area around the hotel felt safe enough

spacious area. comfortable beds. lots of free parking space.

location and parking

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

parking. checkin.atrium

free parking in a large lot adjacent to the building.

ground floor breakfast was great

pool

pool

clean with a good bed and helpful staff. very good breakfast.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

from parking lot to the lobby to my

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

parking was good

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

parking lot

that it was well lite parking to keep my car safe.

drug dealers in the parking lot people living in the hotel .

price and the breakfast also parking was good. q

was a gentleman in the parking lot who was screaming and talking to himself

just the parking area is fine

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

missing stationary bike in the fitness room

no hot tub, the weekend breakfast lady not friendly

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

they had laundry.

laundry worked w cleaning lady to clean room

had a microwave in the first floor and a laundry area

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

i made reservations for at room with spa and when we got there the rooms were all sold out.

no pet fee for our miniature dachshund

the spa tub was nice

location and gym

slow shower speed. not a very extensive breakfast menu for vegetarians.

gym, good breakfast, easy to park

bacon for breakfast!

breakfast was great, if you get up soon enough!

parking was so bad

there was a swimming pool and workout room, a covered parking area as well as large parking lot

it's located close to a parking area

breakfast offerings were nice, parking was free and available, room was nice and as expected

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the continental breakfast offered a nice variety of cold and hot options

very nice breakfast...with fruit, pancakes, juice, etc.

generous breakfast

expected hot breakfast or at least more selections

i also loved that they had a complementary breakfast starting the morning of nsi at 5:30 a

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

they should have also advertised the shuttle was $6 per person

also liked that had shuttle to take you to the base and

i mean literally across the road from a breakfast/lunch/dinner restaurant…major highway, fast food court, gas station (all in walking

i wish that there was more information with regards to going to the nex, the navy base, shuttle service, places to eat

many family's stay here that have kids graduating naval boot camp

the cleanliness of the rooms around the area so is the laundry room

laundry room and vending machines on premises but there’s hours of operation

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the door leading from the parking lot to the hallway was supposed to be locked, but never was

parking

should have been warned that there would be a charge for parking

by parking fee in an area where parking is not a premium

parking fee was a surprise but i understand why

the pool was good for kids

the pool was very nice and clean

the pool area was the best hotel pool area i’ve ever been to.

went with kids; ugh

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

cut fruits in breakfast

came to the door with special service like breakfast accommodations

no breakfast but they did offer coffee in the room

the room was clean, breakfast was good & staff was friendly.

improve the breakfast offerings

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

modern styling and lounge area and pool made for a pleasant

privacy with the barn style bathroom doors in the room

nice size bed pool

no heat.. no hot water.. no continental breakfast..pool closed for summer

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

pool closed for the summer

the pool that was advertised was down and drained of the water the whole stay

everything here was quiet, professional, clean, and all i needed. breakfast was great.

staff are very friendly and meet the customer wants. breakfast is excellent

very nice breakfast!

breakfast and location

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

spacious room/suite that was nice and clean. ample free parking available.

didn't really like the parking lot but maybe there was some better parking that i didn't see.

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and

clean, decent breakfast, free parking

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

used the pool and work out area which are open late which was great

we were very happy the pool was open

was pillow top and excellent, continental breakfast was like a full breakfast with pancakes, eggs, muffins, juices, fresh fruits, cereals,

staff was super friendly, the complimentary breakfast was superb, and the hotel was in top notch condition

pool was not nice

plenty of parking

parking free and well lit and close to entrances

parking is no hassle at all, ample amount of free space

parking was easy and we enjoy free breakfasts

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in quiet area, which was good too

since it was being renovated, the pool was closed. but we knew that prior to booking

it was great to have a shuttle to the airport.

convenient for airport shuttle bus to airport not much else around the actual hotel though

no shuttle to o'hare.

the shuttle to the airport was very reliable and came to and from frequently

ample parking

parking lot in need of

parking lot was shared by a business.

good nice hotel. no parking problem.

big parking lot and good location.

spacious，kitchen function， comfortable, free shuttle to the airport

the kitchen staff could have been a little more friendly, but everything was nice.

room included a kitchenette, coffee maker and even microwave popcorn

breakfast, big family suite of two rooms, big beds, room amenities were great (kitchen), friendly

fitness center looked good sized

breakfast was unappetizing. muffins and breakfast bars were dry. there was no decaffeinated tea.

did not like the rudeness workers encountered from some customers about the breakfast choices

good size room. full kitchen

we like the room with kitchenette. very practical, spacious and comfortable but

kitchen was exceptional and the hotel staff were beyond accommodating

pool and hot tub was clean

free coffee and breakfast, work out room, pool

the pool area was freezing

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

the kids loved the pool and hot tub

in was a breeze and the pool was clean and quite big

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

the kids loved the pool and hot tub

( the kids

staff were nice and attentive. bar was nice. very good red sangrias.

spacious room, great bed, nice pool, and excellent breakfast.

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

not a lot of variety with breakfast

my grand kids loved the pool

complimentary breakfast, friendly staff, and great facilities

the size of rooms. the breakfast. convenience.

full kitchen

i didn’t like the breakfast but it was ok due to it being covid.

one bedroom with the living room/kitchenette was perfect

good free breakfast and the pool seems a hit with kids

good free breakfast and the pool seems a hit with kids

bacon for breakfast

the pool was a bit cold. i was not able to enjoy the pool because of that.

nice to have an indoor pool, though didn't use with all the kids

have a mini fitness room, which is good enough for morning exercise

very convenient and the breakfast was delicious.

great stay and great breakfast. great staff as well

breakfast time was so fast and early wish it had a pool or hot tub

i was a little confused about the breakfast timing or what to do during breakfast.

parking is bit too dark and looks rather insecure

location and room size. parking was free and easy.

spacious, quiet. free parking a plus in chicago.

parking, check-in and wifi access were a breeze

great location, free parking, clean and well maintained.

the amenities: indoor pool, exercise room, laundry room.

great breakfast

breakfast was clean and organized and yummy

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

it was very clean and the breakfast was delicious

gym available, onsite parking

refreshing indoor pool

pool could have been given to use for a longer period

breakfast should prove for kids

new coffee/ beverage station, business station, gym and pool

had to fight for parking because of the theater venue next door

so many hotels in the area charge for parking, but free at doubletree north shore

clean, quiet, and upscale rooms and lobby. also, parking was great.

clean, good parking, easy to get to, comfortable

staff friendliness,free parking, cleanliness,accesibility

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

big suit clean,kitchen,livingroom, tv,

was not expecting a kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

clean and easy parking

every else was good but parking area was little compact

big parking lot

horrible parking lot. pot holes and divots everywhere.

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

staff was professional at every turn (from check in to serving breakfast the morning after)

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

there is no hot tub and the pool is a little small and the water was a little cold.

breakfast yummy

i liked the refrigerator and microwave, kitchen set up

i like the design of the rooms and the extra sink & kitchen area.

the staffs are friendly and the breakfast was good

that group of rowdy kids had about 12 of them

we didn't need extra room because 2 adults and 3 kids

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

free breakfast was more like free coffee and packaged muffins

breakfast was not what i expected i wanted eggs, bacon, sausage, pancakes i got a doughnut and some

weak coffee, minimal breakfast.

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

location, staff friendly, very clean, great breakfast

my kids loved the pool and i enjoyed relaxing in the hot tub.

gym was terrible, all the weights were gone, only 50 pound weights

location, breakfast is very good, and pool and whirlpool saved me

everything was fresh and restocked and the ladies took exceptional attention to my kids needs