had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

plenty of free parking

clean, quiet, and upscale rooms and lobby. also, parking was great.

ample parking for our big truck

free parking. staff were helpful and accommodating switching my room.

front parking lot was full.

parking and location

seamless check-in, on-site convenience store with reasonable pricing and a friendly cashier, easy parking, easy checkout

need more available parking

needs cleaning, the rooms,hallway, laundry room.

it has a kitchenette and a laundry room

good size room. full kitchen

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

pool was held hostage by a birthday party for five hours

room included a kitchenette, coffee maker and even microwave popcorn

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate bathroom with a tub

poor fitness room

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

plenty of parking

parking lot is small.

parking free and well lit and close to entrances

parking spot was rather far from the door. could use more lighting outside.

the location was convenient and free parking.

location, price, parking, no bed bugs, lower floor as asked, easy check-in

to go on a last minute trip, the rooms in downtown chicago were too expensive plus an additional parking fee, the motel was doable for one night

parking in back to tight could barely turn around to get out

rooms are very drafty, floors are not swept properly, was snowing with ice on walk ways and parking lot

i was not able to eat so i can not comment on the breakfast

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

no breakfast but they did offer coffee in the room

improve the breakfast offerings

need to pay for everything example request for early check in need to pay $30

the spa room

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

good location for my needs, free parking, guest laundry,indoor pool and workout room

good hot breakfast and nice gym

didn't have breakfast,but it looked good.

late check out

the pool was not open and it was not mentioned anywhere on the website

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

it made us very uncomfortable, he looked like he worked in the kitchen

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

quaint and beautifully decorated. great location. fantastic breakfast.

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

parking was free, which is nice, but there didn't seem to be enough spots for the number of rooms

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

the rooms were nicely remodeled and the parking was easily located.

it was tough to back out of our parking spot.

free parking in chicago

super early check in. really appreciate that!

and pillows was comfortable, room was clean and large enough, private bathroom, free parking, close to the ord airport

amazing breakfast, easy parking , clean room

really liked the distance to the airport from hotel, also that the hotel had free parking for their customers, a bar louie for cocktails, the restaurant available in the morning for

parking garage set up very convenient

convenient free parking. friendly staff. great sleep.

convenient, friendly staff, laundry facilities, gym, pool.

the breakfast served a lot of fresh food

amazing breakfast and all the facilities. definitely going back there!

breakfast was wonderful

had problems with the water, mostly in the kitchen but also in the vanity sink

spacious area. comfortable beds. lots of free parking space.

easy to get to. free parking. large room.

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

this hotel was a good stop on my road trip due to the free parking

free parking was great

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

free breakfast and wonderful front desk staff. also free laundry machines!!

the breakfast bar was great also

also liked the fact that facility choose milnor washer extractors for their laundry

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

really good breakfast, the restaurant in the parking lot has wonderful food.

breakfast kept up with refills

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

i saw a family with young children coming out of the pool room who were very cold

there is access to a gym, open 24 hours

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

the pool was amazing and a great way to relax

staff, pool, room setup

the safety bar in the shower wasn’t secured to the wall

pool water was cold

the pool was not working properly. carpet was worn and needed cleaning.

parking area torn up

location and ease of finding/parking was great

nice lobby, free parking, good location.

parking away from the hotel.

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if you are not afraid

parking was so bad

it's located close to a parking area

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the parking was limited thankfully it was a slow day

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

laundry facilities on the premises is a great idea.

neat and clean tidy just the coins for laundry can be upgraded to card

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

no cups for water, utensils or anything else that could be used in the kitchen.

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

gym is fine business room is good , you can take printouts of you want shuttle service for near

sports bar was underwhelming

no outdoor seating. poor pool area.

with bar and restaurant right there you aren&#

courts, pool, and gym were amazing

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

there are kids everywhere

work out ,visit the spa or just hang out in the pool having your favorite cocktails

the hotel restaurant and bar was fabulous! great food and friendly staff!

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

kind staff, clean hotel, and excellent breakfast

early check in

breakfast now

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

awkward to get out of the parking lot sometimes

free and plentiful parking

customer service, housekeeping, parking and location!! outstanding!

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms are

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle, local attractions

free parking

clean, quiet, good location, plenty of parking.

parking

front parking and reception area.

parking was very limited.

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was the same every day, but not bad

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast was bad.

the bag breakfast

nearness to airport, friendly/helpful night guest clerk, comfortable bed, free parking.

plenty of free parking

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

made the reservation no mention that we had to pay for parking while we were gone for the week

parking is free, the staff is there is polite, and they serve breakfast for free

the parking is awesome. the included breakfast plus the everyday coffee available is super!

clean hotel, free parking, nice pool, nice breakfast, free shuttle. no complaints here.

litter in the parking lot, on the lawn, and around the building was a detraction

parking was free which was a huge bonus

while in chicago especially love the no contact check in , all from the phenomenal and free parking

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

breakfast was very good. room very nice and spacious.

the room was very clean and comfortable. the breakfast was great!

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it’s ac:) - great

liked the friendly staff, the breakfast and the wonderful pool

outdoor pool was clean and nice, and the breakfast was far better than most hotels

the kitchen was awesome, the bed was comfortable

cleanliness, wifi, breakfast

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

room was nice with small kitchen. affordable prices per staying.

breakfast started at same time we needed to be somewhere else so we went down earlier

the breakfast exceeded our expectations

shuttle driver (from o'hare) was an angel going way beyond the call of duty

great shuttle service, good breakfast, really nice staff

the location was great, easy to get to the airport and the shuttle service was fantastic

great staff. clean room. nice breakfast.

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here