great staff, hit coffee and breakfast, great location.

staff. fact that there is kitchen

love the mini kitchen

the staff, room, kitchen accessories, everything was great!!!

that there was a full kitchen

parking lot is a long walk with bags. can't imagine what it's like in the winter.

i had to walk quite a bit from parking spot but happy parking was free.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

it is a welcoming place everyone is so nice. lots of parking available. good service.

parking too was an issue

of inside the pool could have been a little better

the price. the pool and the kids loved bteakfast.

the breakfast was wonderful and the beds were very comfortable!

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

the free every day breakfast is good quality good and also a wide variety of food and drinks

ample parking, close to airport, room was clean and big

couldn't find a luggage cart upon checkout and had to make two trips to the parking lot

parking not enough close to the door

location, parking, coffee available at all times, breakfast.

whatever reason, it says no whether parking is available or not

the pool was very pleasant

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80 degrees out

outdoor pool and fire pit on a summer night was fabulous

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

the outdoor pool. wish you had a year round pool.

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

the breakfast was great

everything is very new and the breakfast is good, have a lot off options.

breakfast not so satisfied

the room was fairly clean , tv was very nice ud83dude0d & being that we have a newborn the kitchen was the most important part to me and it was up to par

hotel parking lot had lots of potholes could youse some improvement

had lots of amenities! i don t and outdoor pool!! plenty of parking! comfortable beds!!

valet parking would have been appreciated when i had to walk through the rain from the parking area

indoor and outdoor pool cleanness trail around hotel free parking

just finding the entrance to the room on the back side for parking, was a challenge

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

pool was down for maintenance. toilet paper was really bad.

hotel was very cozy super clean throughout the linnen was crisp the kitchen was perfect and the water pressure was great my son and i had 2 comfortable nights

quiet location. nice grounds. decent pool. workable gym. nice staff. good breakfast.

gym and laundry are

breakfast

knowledgeable + caring staff, great location & free parking.

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the cost of the stay

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

parking lot could use some attention with potholes.

the parking spaces in the lot are really small; like how-do-i-get-out-of-my-car small

breakfast was awesome

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

plus the late check out was wonderful

need longer adult time for the pool area. to many kids..

the bar hours

the pool was also very clean and well kept

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

my kids say it all “this is a really nice hotel

awesome staff, clean property, nice pool!

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the mini kitchen and two tv.

and breakfast was amazing as well as having access to a pool and gym over all loved

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that we did not

the room was very cleaned and beautiful. i love the pool and outside hangout area with bonfire.

breakfast was the best i ever had at a hotel

good value for money - good size room - good location - good gym.

the bathtub was not great and working out in the gym was interesting to say the least

kids running in the hallway and room above us until midnight

no breakfast d/t pandemic. some hotels do it to go.

pile of dirty laundry still in the room and no follow through from staff on another issue

cleanliness, wifi, breakfast

no breakfast due to covid-19

room lay out with mini kitchen very comfortable

i like the kitchenette setup

the free breakfast, the laundry room, awesome

i love the mini kitchen and the rooms are the perfect size.

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to be provided

kitchen and having dishes on hand is great

kitchen and free breakfast

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

parking was very limited.

nice location, roomy parking, easy check in-out

inviting lots of parking

the front of the hotel is a dead end parking lot

free parking

rooms are large with full kitchen and comfortable bed

the breakfast was awesome, more than i expected

complimentary breakfast every morning

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

large comfortable room with fully supplied kitchen, large living space, complete apartment

she even got me a bagel and another snack from the kitchen when i missed the breakfast

we did not use the breakfast option

always clean, great breakfast and great staff

always pleasant great verietyof breakfast!

no breakfast buffet due to covid19

liked that the gym was open so i could use the treadmill

liked the to go breakfast snack bags in the morning

the room, the swimming pool, the workout room and the laundry area

it sounded as though they had kids and they were letting their kids stay up all night

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

sports bar was underwhelming

the pool and whirlpool were great!

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

no outdoor seating. poor pool area.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was bad.

no breakfast

the bag breakfast

kitchen

laundry machine didn't work well

the included breakfast

breakfast

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts card & coins)

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

kids running around the hallway and makes loud noises past 10pm

front desk staff and coffee bar server were very friendly and professional

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine don't work on any

the pool was amazing and a great way to relax

staff, pool, room setup

there is a pool but we missed the hours it was open

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

pool water was cold

was great - clean, comfortable, friendly staff and nice breakfast selection

really good breakfast, the restaurant in the parking lot has wonderful food.

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

also liked the fact that facility choose milnor washer extractors for their laundry

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

safe and convenient location and great breakfast and beds! staff were really nice!

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

gym, pool and eating area were all extremely nice as well

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

the girl who works the bar / breakfast restaurant needs a raise

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

the breakfast bar and staff were all very nice

the breakfast was good the pool area was great the parking was nice housekeeping was evening

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee 24h, even they have basketball ring

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the pool area wasn't my favorite but it was still nice.

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

good location, easy to access and plenty of parking

shades wouldn?t close so i felt everyone in parking lot could see in my room

parking lot entry/entrance was a little convoluted

gettin into the parking lot.

great parking spots

parking. checkin.atrium

location and parking

free parking in a large lot adjacent to the building.

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

parking lot could have been plowed better

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into my room

well lit, good access to doors for parking

free and plentiful parking

awkward to get out of the parking lot sometimes

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms are

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

the pool was a little cloudy.

the property had complimentary laundry room, gym and pool

my children love the fact that the pool was open

pool was cold. air was heated, but water temp was way too low.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

the staff is wonderful the rooms are clean. breakfast is wonderful.

if the pool was inside and open. but i completely understood because it was a cold outside.

too bad the pool wasn’t working/open

pool advertised. it’s been down for two yearrs

the hotel was quiet with plenty of parking.

had ample and safe parking

parking was good

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

parking lot

actually live in the hotel, lots of kids playing in the parking lot

no parking for trailer

was a gentleman in the parking lot who was screaming and talking to himself

drug dealers in the parking lot people living in the hotel .

ample parking

parking lot was packed saturday night

there is car rental offices in the lobby of the hotel, and the parking was excellent

no microwave on the room, parking full

parking area torn up

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if you are not afraid

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

missing stationary bike in the fitness room

no hot tub, the weekend breakfast lady not friendly

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

they had laundry.

laundry worked w cleaning lady to clean room

had a microwave in the first floor and a laundry area

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

breakfast was great, if you get up soon enough!

nice gym with two very versatile machines which substitute free weights

breakfast

the internal gym is a nice to have after a long day of driving

it had a great breakfast too

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

hotel was clean, we had free internet and free parking

stupid parking charge for something

free parking.

plenty of free parking

by parking fee in an area where parking is not a premium

modern styling and lounge area and pool made for a pleasant

the lobby / bar area was inviting with a pool table and board games

pool table, jenga, cozy couches, tables to sit at

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

we didn’t use the pool but it looked very nice

went with kids; ugh

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool temp was almost unbearable

pool was warm, fitness center was clean

the fitness center was also clean and organized

breakfast better than other hi express stayed at

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast was very good and also you can take any time coffee if you wanted

breakfast and location

very convenient, very clean, stylishly furnished room and very good breakfast

parking facility is good and value of

parking lot in need of

parking lot was shared by a business.

ample parking

big parking lot and good location.

pool and hot tub was clean

everything was great other then being cold in the pool area

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

breakfast, very nice managers complimentary drinks and snacks

gym had a small water leak in the ceiling

parking lot was too far from door

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and

a lot of free parking space.

spacious room/suite that was nice and clean. ample free parking available.

i also liked that parking was free

parking was so bad

it was very hard to find there was not good signs getting into the parking lot.

there was a swimming pool and workout room, a covered parking area as well as large parking lot

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

it's located close to a parking area

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

was no microwave in the room and the pool hours were kind of early

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

so called bar type of setting could use a major upgrade

like the the availability of the late check out and its free of charge

i dont eat eggs but the kids love them they wanted more...

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

clean breakfast great staff location was ideal

pool is open

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

the free beer and appetisers, the pool was small but lovely and warm

pool and jacuzzi also parking was very easy

since it was being renovated, the pool was closed. but we knew that prior to booking

it's in great location, clean , comfortable, with full kitchen.

complimentary breakfast, friendly staff, and great facilities

great location, friendly staff, great breakfast .

my kids enjoyed the pool and having kitchen in the room

loved the room, breakfast, and pool

i loved their breakfast was pretty great as well

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool is not large and fills quickly

is a challenge for a petite person to accommodate carrying luggage from the back parking, to the desk and to the room

the parking is kinda confusing because there is construction going on

great location, free parking, clean and well maintained.

parking is bit too dark and looks rather insecure

spacious, quiet. free parking a plus in chicago.

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was nice

spa hose didn't work

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

no pet fee for our miniature dachshund

breakfast time was so fast and early wish it had a pool or hot tub

breakfast was the same as any other hotel that's reasonable priced

i overslept and missed breakfast, but it was still offered to me

no free breakfast due to covid but they did have juice and coffee

great stay and great breakfast. great staff as well

need to pay for everything example request for early check in need to pay $30

came to the door with special service like breakfast accommodations

breakfast had a nice selection of food

no breakfast but they did offer coffee in the room

improve the breakfast offerings

great breakfast! nice pool and great location

good breakfast clean and spacious

there is no hot tub and the pool is a little small and the water was a little cold.

the breakfast was good

nice interior design nice gym very good location

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

big parking lot

clean and easy parking

horrible parking lot. pot holes and divots everywhere.

every else was good but parking area was little compact

i think the pool could be bigger

the kids enjoyed the pool as well

there is coin laundry on site

breakfast, friendly staff, and nice layout

the breakfast was simple but good enough

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

and room set up with kitchenet were perfect for my needs

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

free breakfast was more like free coffee and packaged muffins

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

the breakfast was standard

i also enjoyed the pool

room was really nice, as well as the facilities, breakfast was great

the kitchen was nice.

location, staff friendly, very clean, great breakfast

the breakfast is great, such variety for all types of

breakfast could have been better

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

gym is very basic, room compact, bathroom small, but good for the room rate

it was nice to have a bar and restaurant in the hotel

rooms were spacious clean and nice i like the pool and like having to make a reservation

pool size for this size of a hotel is a joke

pool was a little small and the breakfast was one entree instead of a buffet style

there is a restaurant and bar on site

rooms were clean and breakfast was great

very nice breakfast...with fruit, pancakes, juice, etc.

breakfast was served nice and early the day of for those wanting to enjoy the complementary

breakfast served every morning and gas station and food choices right next door

staff was excellent and good breakfast with good coffee

the pool was nice

staff was super friendly, the complimentary breakfast was superb, and the hotel was in top notch condition

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

we could have known the pool was available

private pool time

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

no breakfast or pool because of co vid

do to the covid 19 there was no complimentary breakfast offered.

property had a fitness room which was well equipped and it was close to a number of eating and drinking

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

nice breakfast room with ample options

we were able to get an early check in and that was great.

clean room and hot breakfast. everyone was nice and hotel was quite.

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

6minute drive to nice casino

loud kids running down the hallway after 9pm

this hotel and staff set the bar and standards high

pool was a disappointment for my kids who were looking forward to swimming on vacation

that is really dangerous when you have kids and could risk them putting it in their mouth

had like 4 younger kids playing hide and seek till 11:30

calm,clean, good kitchen,breakfast

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

the layout was awesome, bed very comfortable. i loved the kitchen.

no indoor pool

calm,clean, good kitchen,breakfast

the laundry room was clean and the machines were linked to an app that you download to pay for them

room, laundry room available, cleanness, friendly staff, morning free coffee

great kitchen!

we were surprised to find a full sized working kitchen in our room

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

i have got late check out per request

my kids love the pool the most

highly recommend, kids loved making waffles and fitness center is good

it has its own spacious gym as well and has a big swimming pool too so you can have a nice relaxing time after work

pool closed time. to early.

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

pool has plants growing inside the actual pool

the pool that was advertised was down and drained of the water the whole stay

the pool was empty and over grown with weeds.

no heat.. no hot water.. no continental breakfast..pool closed for summer

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

highly recommended. clean, good breakfast

a hour later she put us in an upgraded room with a kitchenette

i was offered a late check out

no pool.

parking- it was a busy time and parking was really scarce

there wasn't much parking.

good room size. near shopping restaurants airport. free parking. comfy beds.

kitchen

breakfast was very good. my stay was perfect.

i saw a family with young children coming out of the pool room who were very cold

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

pool could have been given to use for a longer period

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.