fact that the pool was too cold to use

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was delicious...clean. staff was friendly and helpful.

lots of breakfast options, greeting on tv, location to our destination

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

big parking lot

every else was good but parking area was little compact

horrible parking lot. pot holes and divots everywhere.

clean and easy parking

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

great bed! blue heron bar attached was fun and had good food.

the pool was over crowded with kids and appeared like it was the source of their baths

gym was totally out of service. none of the machines were working

amenities like the gym half worked and the ones that did did not work well

breakfast was good, service was excellent

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

we did not use the breakfast option

always pleasant great verietyof breakfast!

breakfast was mostly carbs with few offerings.

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

pool was to small, it was to crowded

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

gym

very accommodating staff. good breakfast. great location for us. pool for kids.

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

laundry worked w cleaning lady to clean room

they had laundry.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

the kitchen area was a plus.

breakfast ok. location excellent for me.

the next morning i called to ask for late check out

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been there

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

great breakfast great customer service

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

we loved the pool!

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

clean hotel and breakfast was great

if the pool was inside and open. but i completely understood because it was a cold outside.

the pillows were very comfortable as well… the air conditioning cooled very nicely… the small kitchen area was a bonus as well

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

it was very nice , the staff were nice and the breakfast was great

room and paint pealing and the pool closed early

had ample and safe parking

parking was good

the hotel was quiet with plenty of parking.

parking lot

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

no parking for trailer

ample parking

actually live in the hotel, lots of kids playing in the parking lot

was a gentleman in the parking lot who was screaming and talking to himself

as i was leaving the state police was in parking lot checking on all the fugitives and homeless people that we're relocated there

parking lot was iffy, restaurant is closed and they don't do any breakfast options

parking lot in need of

parking was great

big parking lot and good location.

good nice hotel. no parking problem.

service, cleanliness, shuttle,parking.

even though the executive club was closed they gave my 2 kids free breakfast

love the salt water pool!

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

nice hotel, gym , pool , cleaning staff,

maybe you can provide a check off list to request kitchen items available

and go breakfast was not the greatest

maybe a sign saying that you can get change for laundry in pop machine

comfortable and liked that it had a kitchen and fridge and cabinets

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

pool

we truly enjoyed the pool and the staff was helpful

fitness room sub-par - 4 machines and 2 weren’t working

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is included, hotel is clean and well maintained

bed, breakfast, location, service

spa bath and the bathroom sparkling clean and the room size it's great

little happy hour, nice pool for the kids

the only thing is the breakfast could of had more choices.

that is a huge plus to be able to sit in the hot tub after kids go to bed

breakfast was great as

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

thank you for having working ev chargers! we’ll always stay here because of those!

no pool or hot tub.

there was no pool

free parking and breakfast was an awesome perk

wouldn't be comfortable taking kids there

love the hotel love the price love that there's no pet fees

i wouldnt recommend it for kids under 3

saw employees doing laundry and folding with no gloves or mask

laundry is still using coins and requires cash to buy quarters to use for doing laundry

clean room and around nice clean pool.good breakfast and very helpful customer service.

beautiful hotel and room great breakfast staff was nice

breakfast just ok. juice all watered down.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

small pool. we were upgraded to a suite, so that made up for it.

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

it's in great location, clean , comfortable, with full kitchen.

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area 24/7

great breakfast

pool area was clean and had clean towels

the breakfast was awesome my kids loved the selection

pool and fitness room and a business center if you want it

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

kids friendly hotel and people complaining about the noise so that bother me but beside that

breakfast was delicious, too

the rooms have a great layout with a big microwave and full kitchenette

kitchen in my room is very convenient as a traveling essential worker on contract away from home

laundry was clean, hallways did not smell weird(like other places) and was also very clean

stocked kitchen with cooking supplies

loved the kitchenette

the breakfast was very fresh

i smelled the breakfast but didn't see it nor did anyone offer lol

room have everything that need for long staying. good free wifi. good breakfast. nice location.

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

comfortable beds! clean pool area.

nice desk and mini bar w/sink and refrigerator and coffee service

) room was spacious and very clean housekeeping staff were lovely great pool & gym hotel is

wish breakfast would have went to 11am and pool till

the bar was cute and very nice bartender,very helpful

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

modern styling and lounge area and pool made for a pleasant

hotel has a bar and fire-pits, lap pool and everything is spotless

bar does not open until 5 & check in at 3

pool table, jenga, cozy couches, tables to sit at

the color scheme and furniture style in the bar and eating areas

comfortable bed. updated decor. nice pool. free breakfast!

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

they had a bar area with a tv but no bartender and tv was off

location and quality of location. the hot breakfast is great as well.

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast better than other hi express stayed at

breakfast and location

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

staff are very friendly and meet the customer wants. breakfast is excellent

hot breakfast , comfortable rooms , good pool !

very spacious. good area. very clean. warm pool and friendly front desk.

the hotel is in a nice area with restaurants, entertainment (movie theater, mini-golf), gas stations, stores, etc

breakfast is always of good quality, social hour in the main room several nights a week

dirty laundry and garbage bags in the hallways

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

we loved the room, pool, n the staff was great. the free breakfast was good also.

i like everything very modern suites breakfast really good always clean

breakfast not so satisfied

the breakfast was good with plenty of options to choose from.

the pool was warm and my kids loved it very much

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

noise, beds not comfortable, gym very small and no room or equipment to use.

so called bar type of setting could use a major upgrade

the pool was closed was a bummer for the kids. but the stay was still great for them.

front light over entrance and kitchen area in the room was shorting or flickering for some reason and was distracting

the pool was nice but small

no indoor pool

the location and pool with bbq and basketball court

i liked having a suite and although we didn't use it this trip the kitchenette was nice

parking, check-in and wifi access were a breeze

location and room size. parking was free and easy.

the parking is kinda confusing because there is construction going on

is a challenge for a petite person to accommodate carrying luggage from the back parking, to the desk and to the room

spacious, quiet. free parking a plus in chicago.

helpful staff, very clean, full kitchen

no option for breakfast

syed visited our room when we called n helped us with some kitchen issues

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

old kitchen in room

breakfast was okay. my kids are picky eaters, so they did not care for it much.

breakfast was good, only downside was the breakfast sandwich was cold , but the waffles were great

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

my kids love the pool the rooms made it feel like we was at home love it

room spacious room good breakfast laundry area clean and all machines working friendly

the only ice machine was located on a lower floor in a laundry room

the location, room space, breakfast, and open pool design

the full kitchen was perfect

the size of the room and bathroom was amazing and the kitchen was above expectations

the pool looked like it could use a refreshing.

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

small gym and pool opening

great room! very good breakfast and accommodating staff. the pool was great as well.

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional after dropping off a family member

the room did not have a refrigerator. there is no hot tub in the pool area.

beautiful courtyard good breakfast

great staff, hot coffee and breakfast,

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hit coffee and breakfast, great location.

the breakfast was not breakfast. it?s muffin and coffee. but it?s appreciated. oh and no pool

i wish the free breakfast was what i was use to

pool size for this size of a hotel is a joke

it has an indoor pool and breakfast included.

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i did not use it but the pool looked tiny.

don't provide shuttles to chicago ohare airport

granola bar oatmeal and cereal in cups

the bar was closed and had to purchase our own stuff

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

cleanliness, location, fitness room, pool.

i love the mini kitchen and the rooms are the perfect size.

free wifi & kitchen

kitchen and free breakfast

laundry

expected an extended stay facility to have a stocked kitchen

the pool made my son and my skin red and very itchy.

the breakfast was good

lovely hotel. grab and go breakfasts. large, nice rooms.

breakfast yummy

staff was very helpful. breakfast was great!! well located.

valet parking would have been appreciated when i had to walk through the rain from the parking area

the golf course balls flying thru the parking lot

also parking costs 25$ per day and all the spots were taken all the time

just finding the entrance to the room on the back side for parking, was a challenge

indoor and outdoor pool cleanness trail around hotel free parking

my kids love the pool the most

my kids love the pool the most

super clean rooms & great location! kids loved the pool :)

hot breakfast, clean pool & friendly staff

clean, quiet, and a great facility for kids as well with late pool hours

parking- it was a busy time and parking was really scarce

good room size. near shopping restaurants airport. free parking. comfy beds.

there wasn't much parking.

very clean quiet breakfast and a bar.

very clean, spacious and quiet room, excellent breakfast, friendly staff

we were surprised to find a full sized working kitchen in our room

i like that every room as a little kitchen so you can cook

no breakfast but that was ok since i have a kitchenette

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

the laundry room was clean and the machines were linked to an app that you download to pay for them

were hit in the parking lot

lots of space in the parking lot and the area around the hotel felt safe enough

great parking spots

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

gettin into the parking lot.

the complimentary breakfast was a nice bonus this stay

wallbox ev charging stations!

breakfast available for purchase and nice bar for evening night cap

the breakfast the eggs wasn't very good but i really have nothing to complain about

a little hard to locate. an on-site bar would always be nice.

breakfast

arranged for a late check out and the staff did not communicate that to each other

breakfast was good, very convenience and easy location for my visit purpose

, the pool was open with 1 hours block reservation spots

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

parking was great

easy to get to and free parking

very pleased with everything - parking, reception area, promptness and kindness of staff, cleanliness of my room and general

location and ample free parking

free parking and near a lot of shopping areas.

the bar closes too early.

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

pool for kids -roomy room -decent value for 4

gym was clean

front desk staff and coffee bar server were very friendly and professional

laundry machine didn't work well

breakfast is small according to what was expected since each room has its own kitchen

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts card & coins)

restaurants and shopping -including groceries if you're on a budget and want to make use of the kitchenette

breakfast is small according to what was expected since each room has its own kitchen

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

the pool area

gym had only one 45lb set of dumbbells and no other weights

clean. my kids loved the breakfast.

it is a welcoming place everyone is so nice. lots of parking available. good service.

parking too was an issue

parking is a bit far in adjacent lots.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

parking was some distance from the entrance, however, valet parking was available.

breakfast, room size, comfortable

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

fitness center

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

pool is smaller than it looks in the picture but it was nice

the breakfast was delish, i didn’t expect the pancakes to be so good. clean rooms

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

slamming doors and allowing young kids to run around like a playground while the parents did nothing

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

wish they would offer some kind of continental breakfast would be great but i know when covid hit everyone stopped food service

liked having all the kitchen necessities so that i only have to bring the food

breakfast started at same time we needed to be somewhere else so we went down earlier

since there is a kitchen i guess no food service is necessary

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

the hotel was very clean, the staff nice very nice and the breakfast very good !

free pakring. nice area for breakfast.

gym, good breakfast, easy to park

comfortable room, free breakfast. good value for money.

enjoyed all the cold breakfast food: cereal and other foodstuffs

great location, close to o'hare, expressways & restaurants. great bar on premises.

the pool was good for kids

only microwave available is at their snack bar area, near the pool

it's fine but if you have little kids, it's a trek

the fitness center was also clean and organized

should have been warned that there would be a charge for parking

by parking fee in an area where parking is not a premium

pool, starbucks in hotel, easy parking, friendly staff

the door leading from the parking lot to the hallway was supposed to be locked, but never was

hotel was clean, we had free internet and free parking

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

location, parking, coffee available at all times, breakfast.

decent location with plenty of parking

parking not enough close to the door

couldn't find a luggage cart upon checkout and had to make two trips to the parking lot

need to have parking lot shoveled

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

spacious room/suite that was nice and clean. ample free parking available.

facility and location was the best part of the trip, and parking was free

reserved a parking spot here for about 2 weeks

clean, decent breakfast, free parking

i enjoy the stay the full kitchen was amazing.

it was clean nice good breakfast friendly staff large pool and a fire outside just perfect

nice gym & pool

breakfast was great

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

disadvantage of the stay and disturbing was a swimming pool

breakfast starts too late

in the pool area there is a toddler corner for kids

the pool the big rooms the sofa it was great overall

pool

loved their gym work out set up !

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels in the

the amount of space, the friendliness of the staff, the gym.

the location, the bed was comfortable. their gym was spacious and decent

the pool water was too could

clean, quiet, good location, plenty of parking.

front parking and reception area.

free parking

nice location, roomy parking, easy check in-out

parking was very limited.

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee 24h, even they have basketball ring

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

the breakfast was good the pool area was great the parking was nice housekeeping was evening

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

business hours of bar and restaurant.

the girl who works the bar / breakfast restaurant needs a raise

the pool and workout rooms were very nice

gym, pool and eating area were all extremely nice as well

the breakfast bar and staff were all very nice

i liked everything, especially breakfast.

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

breakfast was clean and organized and yummy

great breakfast

good breakfast, clean everything!

room size, tv, cleanliness, friendly staff, plenty of parking.

lovely place and free parking. buffet breakfast for $20

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the cost of the stay

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

) in room coffee, location & ease of parking

great pool area with sauna and hot tub

gym is fine business room is good , you can take printouts of you want shuttle service for near

like the bed and room, they allowed me early check in

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool and hot tub

the breakfast was great and the evening snack was a nice surprise.

pool & hot tub wide open

pool temperature was warm

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe and locked my sons' shoe inside) gracefully and quickly

breakfast was awesome

i was a little confused about the breakfast timing or what to do during breakfast.

breakfast was the same as any other hotel that's reasonable priced

have a mini fitness room, which is good enough for morning exercise

very convenient and the breakfast was delicious.

early check in was possible

it was great to have a shuttle to the airport.

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

now, they ask that reserve pool time for you and your guests

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

better parking for guest

parking was least favorable experience during our stay, but located in busy area which houses an

parking door key kept stop working got to the breakfast 45 minutes before it closed and there was

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

the pool was nice

breakfast was good, and we loved the location it was just a short drive to the base.

the pool is also nice, but was closed for maintenance one of the days we were there

desk, the cleaning lady's where really friendly i actually liked the appointment times for the pool, i got the whole pool to myself it was very relaxing i also must say that having coffee

used the pool and work out area which are open late which was great

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

two different bank cards in laundry payment option for dryer

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still