pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

bar does not open until 5 & check in at 3

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool table, jenga, cozy couches, tables to sit at

breakfast was very good and also you can take any time coffee if you wanted

very clean and comfortable beds. the breakfast was extra tasty.

breakfast better than other hi express stayed at

breakfast and location

meat was not really tasty, the rest of the breakfast was really good

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

staff were nice and attentive. bar was nice. very good red sangrias.

we were able to have a late check out option at 2 pm, which was very helpful

so called bar type of setting could use a major upgrade

the pool was really nice for kids

good nice hotel. no parking problem.

ample parking

parking facility is good and value of

parking lot was shared by a business.

parking lot in need of

parking, check-in and wifi access were a breeze

location and room size. parking was free and easy.

is a challenge for a petite person to accommodate carrying luggage from the back parking, to the desk and to the room

there is a lot of walking from the parking lot to your room.

parking is bit too dark and looks rather insecure

they had a shuttle that could take you to 3miles but not super convenient

nice hotel, gym , pool , cleaning staff,

in was a breeze and the pool was clean and quite big

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

he enjoyed the pool with other kids

breakfast was awesome, but could use a better waffle mix recipe

my kids enjoyed the pool and having kitchen in the room

i didn’t like the breakfast but it was ok due to it being covid.

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

i loved their breakfast was pretty great as well

location, breakfast, beds

had to go get clean ones before the kids could go to bed

the staff was very nice to me and my kids

kids friendly hotel and people complaining about the noise so that bother me but beside that

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

clean hotel and breakfast was great

and gym are under renovation which i am told only when i was checking-in with my family and with all my

couldn’t get in the pool

i wish the pool was bigger and the breakfast time was longer, but that's fine.

the pool made my son and my skin red and very itchy.

there is no hot tub and the pool is a little small and the water was a little cold.

staff was professional at every turn (from check in to serving breakfast the morning after)

breakfast yummy

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

the pool was great and actually a heated pool

size room with kitchenette

laundry service

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

breakfast was okay. my kids are picky eaters, so they did not care for it much.

affordability, breakfast and customer service.

the pool

the hot tub, pool and how the hotel is conveniently located next to everything

location, breakfast is very good, and pool and whirlpool saved me

kids unsupervised at pool acting out.

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

and room set up with kitchenet were perfect for my needs

i wish there was more for breakfast

syed visited our room when we called n helped us with some kitchen issues

i did not use it but the pool looked tiny.

there is a restaurant and bar on site

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

pool was a little small and the breakfast was one entree instead of a buffet style

the pool was smaller than expected.

the gym was small but complete, good devices/clean towels/drinking water etc

unattended kids in the pool area

the location, room space, breakfast, and open pool design

couple tiny ants in kitchen area

the pool looked like it could use a refreshing.

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

the machines at the fitness center were broken

breakfast, room size, comfortable

it’s was very clean the breakfast was great

cleanliness, location, fitness room, pool.

breakfast because bar and kitchen closed die to covid

loud kids running down the hallway after 9pm

breakfast wasn't free and cost $15 person, even kids.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

the laundry room was clean and the machines were linked to an app that you download to pay for them

everything especially the kitchen

we were surprised to find a full sized working kitchen in our room

kitchen was fully stocked,great

laundry mat, dollar tree and target across street

breakfast

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

breakfast was good, very convenience and easy location for my visit purpose

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

pool was not open

clean, modern, comfortable rooms, free breakfast, friendly staff.

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

clean, quiet, and a great facility for kids as well with late pool hours

it was very clean and updated. the breakfast was very good.

the gym is bigger and with more equipment than other hotels of this type

there wasn't much parking.

good room size. near shopping restaurants airport. free parking. comfy beds.

parking- it was a busy time and parking was really scarce

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

kitchen has all equipment

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast available for purchase and nice bar for evening night cap

the complimentary breakfast was a nice bonus this stay

breakfast available for purchase and nice bar for evening night cap

calm,clean, good kitchen,breakfast

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were included

overly crowded pool (especially considering covid right now)

no indoor pool

i liked having a suite and although we didn't use it this trip the kitchenette was nice

the fitness center was also clean and organized

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool area was the best hotel pool area i’ve ever been to.

it's fine but if you have little kids, it's a trek

the pool was good for kids

the door leading from the parking lot to the hallway was supposed to be locked, but never was

pool, starbucks in hotel, easy parking, friendly staff

free parking.

parking fee was a surprise but i understand why

stupid parking charge for something

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

breakfast

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

gym, good breakfast, easy to park

location and gym

the hotel was very clean, the staff nice very nice and the breakfast very good !

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room and vending machines on premises but there’s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

they had laundry.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

had a microwave in the first floor and a laundry area

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and

didn't really like the parking lot but maybe there was some better parking that i didn't see.

i also liked that parking was free

facility and location was the best part of the trip, and parking was free

the bed was nice. but it needs a pool

we couldn’t do the continental breakfast because of covid. but thank you for keeping us safe.

decent breakfast

bagged breakfast

pool, i booked it with the misconception they had a pool

better breakfast less carbs

i looked forward to heading to breakfast and seeing all the friendly staff

this is a nice facility for the cost and a added plus is the kitchenette!!!!

trash under the kitchen sink in the room had not been emptied from the previous tenants

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

the pool hours were great- open until 11 for kids, 12 midnight for adults to have some quiet time

the gym was closed when i needed to use it when requested for help i was told it was opened while it

the spa jets were weak.

the only thing is the breakfast could of had more choices.

little happy hour, nice pool for the kids

the bar was not open

rooms were very clean and updated and they had a really nice bar downstairs and played music

easy check in, comfortable beds, larger than average rooms, good breakfast included

they have a nice lobby and there is a pool and a bar and 7-11 next door

right now they don't serve breakfast every day and, when they do, it's not a large selection, but they're remodeling a section

i wish they offered hot breakfast.

big room, big size refrigerator, good size kitchen

breakfast ok. location excellent for me.

laundry room

kitchen function.

no free breakfast due to covid but they did have juice and coffee

i was a little confused about the breakfast timing or what to do during breakfast.

the price, the free parking, the great breakfast, the clean room

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast time was so fast and early wish it had a pool or hot tub

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

parking door key kept stop working got to the breakfast 45 minutes before it closed and there was

parking was difficult.

and comfortable room and well maintained facilities, reception staff was very helpful, plenty of parking

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

the laundry facility was $3

there were wild bunnies right outside the pool area. 10/10

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

the shuttle to the airport was very reliable and came to and from frequently

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

loved the heated pool

the pool good food and service nice rooms

pool under renovation at the time.

loved the fact that each guest gets their own pool time

breakfast was wonderful

great breakfast, with many options

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

location was just what i was looking for as well as the kitchenette with fridge and

absolutely nothing in kitchen area carpet in halls seemed old.

not much for complementary breakfast.

the room was large and had a kitchenette with a full size fridge

pool key. keep them is 30$ additional no one said anything

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

everything except no hot tub but there is a pool.

the bar was closed due to

she even got me a bagel and another snack from the kitchen when i missed the breakfast

the hotel was quiet, and breakfast had more options than expected

always pleasant great verietyof breakfast!

always clean, great breakfast and great staff

breakfast and the cleanest

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

the room, the swimming pool, the workout room and the laundry area

the pool was over crowded with kids and appeared like it was the source of their baths

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give you a brown bag with a fruit a muffin a bottle water they are greatðŸ

the kids could only swim for an hour because their eyes were burning so

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

courtyard, fitness center, bed, balcony

bar and restaurant were not open

indoor swimming pool, restaurant and rooms!

the shuttle was unavailable when we needed it.

saw employees doing laundry and folding with no gloves or mask

kids were horrified

laundry needs to fix, but the front dedk agebt is vrry nicr

wouldn't be comfortable taking kids there

the staff also keep directing me to the laundry facility when i asked for clean sheets

the breakfast was very fresh

no pool, tiny gym. staff not the friendliest

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

breakfast was really good and served hot

location, clean and breakfast was good!

i was surprised by the very nice job they did on the rooms, the common areas and the pool

great room and pool

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

the pool was nice

location and quality of location. the hot breakfast is great as well.

many kids in the pool at all times

nice room and excellent breakfast

was great bed was comfortable room was spacious with the extra room and couch and bar

the breakfast had a good variety and i was impressed they had almond milk for cereal

the pool was closed duectovrepairs

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

pool was not warm enough

pool n

beautiful hotel and room great breakfast staff was nice

pool was dirty the morning after

excellent breakfast selection changed daily

the kitchen was awesome, the bed was comfortable

i like the kitchenette setup

cleanliness, wifi, breakfast

the free breakfast, the laundry room, awesome

stocked kitchen with cooking supplies

loved the kitchenette

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

staff & attentive staff, clean laundry & workout room, updated appliances in the room

i could put stuff in to keep cold and food to put in there to cook and i also liked that it had a kitchen with a stove top so that i could cook my own food and a dish washer and dishes to use and

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

lots of breakfast options, greeting on tv, location to our destination

hotel employee was so kind she was part of the breakfast staff.

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

breakfast included, fitness room not bad

my kids say it all “this is a really nice hotel

omelette bar and pool!

on the second night kids were running around knocking on room doors until 2a

the property is in a area in close proximity to a golf course which made it feel upscale

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the parking was limited thankfully it was a slow day

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

it was very hard to find there was not good signs getting into the parking lot.

front parking and reception area.

nice location, roomy parking, easy check in-out

inviting lots of parking

parking

the front of the hotel is a dead end parking lot

it had a kitchen included which seems very rare in any room i’ve ever been in

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

ants in room by kitchen area.

they had laundry options and also breakfast

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

gym is fine business room is good , you can take printouts of you want shuttle service for near

sports bar was underwhelming

the pool and hot tub

the location was great! the breakfast was good, my kids loved it.

the free breakfast was very good

it is an added plus to have breakfast and coffee in the morning

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

breakfast shower

easy checkin and breakfast

breakfast was excellent the staff was very friendly and accommodating

were able to check in 3 hours early without an early check in fee

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

great staff and a sufficient gym

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

clean,comfort, bar in the lobby, friendly staff

pool area clean and nice and warm

the safety bar in the shower wasn’t secured to the wall

both breakfast and bar not open at time of my visit

rooms on the first floor lack of sun light. cold pool. tiny fitness room

staff was very accommodating for early check in request

was convenient, could get a early check in, employees were wonderful and the breakfast was great

free breakfast and wonderful front desk staff. also free laundry machines!!

was good but the breakfast can be improved with more options and also the gym to include more

the breakfast bar was great also

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

fitness center

breakfast kept up with refills

was great - clean, comfortable, friendly staff and nice breakfast selection

the laundry eo was centrally located

breakfast was great but wish it lasted longer....til 10 am not 9 am

location and parking

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

spacious area. comfortable beds. lots of free parking space.

easy to get to. free parking. large room.

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking is a bit far in adjacent lots.

parking was some distance from the entrance, however, valet parking was available.

location, convenience, price,free parking. nice park and trails. view of river and skyline.

it is a welcoming place everyone is so nice. lots of parking available. good service.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the parking lot was confusing and it wasn't alot of space

parking was close to entrance for disabled person

parking was great

there is plenty of parking and it's walking distance for lots of shopping and restaurants

free parking and near a lot of shopping areas.