plenty of parking spots

we didn t realize when we booked that the pool was closed, wish we could have used it.

the kitchen staff made fun of her for it and the only option she could have was toast, which was

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

breakfast and room size

gym could use more up to date equipment

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor living areas

the convenience of the location it was close to alot of amenities. spacious rooms,pool and gym.

heated indoor pool, i will definitely be staying here again

one of the waiter was not friendly for kids

no kitchen utilities and there's no place to hinder clothes

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

kids loved the pool, and the breakfast was great.

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like my clean and spacious

thing i did not like was some of the other guests not watching their kids in the pool, but that is no reflection of the hotel its people lack of common

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

super clean and very comfortable. breakfast was great

pool

the pool was way too cold for myself and my 2.5 yr old.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

pool very small

the place was nice and neat! the pool was wonderful and we really enjoyed it!

and the breakfast was remarkably good

location and hot breakfast

breakfast and perfect swimming pool with a hot tub,we enjoyed

it all t was a exceptional stay and the children loved your pool

great facilities nice and clean, breakfast was excellent

entrance to the parking lot has a lot of traffic

parking is almost full in the night

limited close parking

the parking lot is unusually small for a

free parking and extremely close to stores and restaurants for anything needed

the parking lot needs to be repaved

parking was not enough for number of rooms and limited to one side of facility

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

parking lot needs updating. lot's of pot holes

parking was a pain

limited parking spaces

at least there was lots of free parking across the street in the parking garage

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

free parking available on site

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

pool needs a bit of an update

no pool open

pool water was very cold this time the room keys did not work at all was very inconvenient

room was clean, breakfast was lovely and the pool was great.

my family joined us for a visit and enjoyed the pool and restaurant together

great location and free parking!

able to get parking right outside front entry

parking close to entrance

convenient location. ample parking. very clean. comfortable beds.

friendly staff! free parking!

breakfast was great and the staff was very friendly.

did not get a breakfast i went out to the riverside ark for the day

location close to family, updated main lobby and dining, available gym and laundry

kitchen area is disorganized eg

nice staff ! was nice had gym laundry and breakfast!

parking was limited due to the high number of attendees and multiple parking spots needed for one

the room was clean and spacious. the free wifi, breakfast and parking was nice.

the stairs to the 2nd floor have an odd 3-inch step at the bottom to the parking lot that could be a fall

owner was really nice room was clean parking was good

there were rusty pipes and unclean rugs in the hallway. i had no room for parking near my room.

hot tub was nice & warm. pool was warm

the pool was a great and it had a nice jacuzzi

hot tub and pool were very nice

breakfast ok, would have liked more hot choices

could have been better if breakfast menu add more variety

bigger gym facility would have been nice, but i am glad there was an equipment room on premise

free continental breakfast was the best that we’ve had at any private or chain hotel which included breakfast

i think it needed to be changed to make more people to rent this place every time in kitchener

was great - the staff were amazing, the hotel was clean and quiet, the breakfast was super

best value in kitchener. super friendly staff. nice rooms and a the breakfast was so good.

was noise that sounded like trees being shedded coming from the parking lot literally all day and was very annoying to hear

the parking lot was a bit messy

construction and entrances are changed. parking lot is inconvenient. dusty.

location, easy access. lots of parking.

the location is very convenient and plenty of free parking.

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

fitness room could have been larger with a bit more equipment

place was clean and quiet. good value for your money. breakfast included was a nice bonus

the breakfast area was jammed with people in the morning and not a great selection.

convenient location, friendly staff, simple but good breakfast laundry facilities are available

the breakfast was pretty basic. hot options were processed foods, not appealing

breakfast was good and there was a variety from day to day.

for breakfast shortly after 9 am

for the price, breakfast is good

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

breakfast and coffee were great

many choices of food:) room- clean and comfortable facility- laundry, gym, swimming pool- clean and well

rooms are very spacious and comfortable with a nice little kitchen

wished that our kitchenette had an oven and not just a stove top

nice size room, breakfast had freshly made options. having a kitchen was great.

location,laundry facilities on site

breakfast was great

bathroom/kitchen lighting interconnection weird

location room area and layout gymnasium

room and property, comfortable bed, friendly staff, great gym, adequate hot/cold breakfast, great location, overall enjoyable stay

heated swimming pool very clean room friendly staff

breakfast (included) was plentiful

extremely nice staff. heated pool. large room. great hot breakfast! great location!

swimming pool looked attractive; good gym set-up; laundry room well-equipped

location, breakfast was good and the kids loved the pool

my daughter and i brought swimsuits to use there but pool water temperature was kept too cold for us and especially for her 19 month; un useable

hotel bar was understaffed

pool and work out facility. jamaican restaurants

gym is very dated

swimming pool. location near easy exit to highway 401.

very clean and comfortable. excellent breakfast! great coffee! lots of free parking!

the breakfast was very good and had the most selection i have seen at a hotel breakfast

very clean, looks brand new, excellent breakfast, staff was very friendly.

stayed one night on our way through the area but room was comfortable and clean and breakfast was great (pancake machine

breakfast could have started earlier.

great, love the colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

my kids were so disappointed during the whole stay, we couldn't wait to leave

convenient stay for a family with 3 kids coming from outside the city for a week

the reception, kitchen, housekeeping personal presented that natural feeling of good people

my kids loved it

parking - a row of parking spots is being used as a patio

parking is limited, on a first come, first served basis

*free parking

parking- too tight and not enough

parking area is a tight fit

many thanks for the early check in, it made all the difference to my stay

in room with king bed and spa tub

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

rented a king room with a spa bath, which costs more than a regular room

requested a late check out and it was granted without any issues

comfortable room, nice little gym, good location for us

early check in is rare these days

no laundry service and price not including breakfast

rooms were beautiful, very comfortable bed, kitchen was well equipped, hot tub and pool were nice, breakfast was good and reasonably

amenities like gym, on site restaurant with excellent food

people were outside smoking by the parking lot and back door where we ended up parking and going in/out of

always good to have something free like parking

buildup at rear parking door and showers not hot, luke warm

no pool and not enough handicap parking.

location, parking, value, comfort.

guy behind the front desk was lenient when it came to us getting a late check out

pool could be bigger, bar not open in the afternoon

breakfast bar was over priced

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

as a result of this, my kids had to sleep on the floor

nice small kitchen is built in the rooms

hotel with free parking, pool, laundry, kitchens, free breakfast

loved the free breakfasts

hotel with free parking, pool, laundry, kitchens, free breakfast

the cleanliness of the pool seemed sub standard

i twas a little difficult to find the driveway to get in to the parking lot.

lots of parking and food places around towels were stocked no waiting to check

no problem finding parking

tons of parking on site

ot plowed well)

excellent; very spacious and comfortable with a large tv, a good couch and foot stool and a full kitchen

free breakfast & free parking very clean great kitchen

breakfast can be improved

really an option by car, kitchen missing cutting board and kettle

kitchen has most of what you would need

parking ticket to put in window

the parking lot was full of broken glass.

not enough disabled parking slots, only two spaces for a big hotel are not enough.

the hotel was brightly lit with ample parking, truck or rv

wasn't on the high floor, but we stayed a day in the quiet, it has parking lot view on the second floor

loved the little kitchen area

it had a kitchen

pool rallyings were loose and caused some concern when entering and exiting using the ladder

my 2 kids had to sleep on the floor until they brought one cot the 2 nd day

i did not use them but there is even an indoor pool, gym and business room

parking crowded when a venue was on

only issue was finding parking one night due to two events going on at the same time

no parking for my car.

are a lot of venues in use at carmen s and therefore at times the hotel guest parking spots seem to disappear

parking was across the street, a bit far

good facilities on site, pool, gym & laundry room

it was situated near stores and restaurants. the gym was beautiful and the pool was warm

the staff were really nice and helpful and the small bar and restaurant served a great breakfast

room size was good and was cery comfortable good gym

comfy bed, nice staff (david the over night front desk guy is a nice man) beautiful swimming pool

rooms, friendly staff , good breakfast and plenty of parking spaces

clean rooms, friendly staff and ample parking space.

paving the parking lot when we arrived and limited parking

there is lots of parking

the room is very clean and the staff are very friendly. there are sufficient parking spaces.

parking is tight

sometimes it's hard to find parking

parking lot is always full.

only has 2 handicap parking spaces and i have limited mobility

there is a shopping center across the parking lot and we were close to the highway

it was well lighted parking lot and hotel was very visible

parking is excellent and plentiful

very clean and well situated. good parking. close to amenities.

parking free and convenient

excellent room and overall service with available parking. good breakfast that meets your needs.

the room was spacious, clean, the service was very good, and the breakfast was very complete.

early check in.

renovated clean and was good price with breakfast for the price that was right

the breakfast was amazing

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

rooms were spacious and the bathrooms clean. great location and parking was a plus.

parking is free as well

staff, breakfast, room size, location, spa and swimming pool, free parking,

swimming pool and spa until 11. comfy beds. free parking. nice clean hotel

spacious rooms, clean, lots of free parking available

needing to ask staff to be let in to the pool and gym

nice breakfast. clean rooms and pool was good.

very clean and complimentary breakfast was amazing

lovely pool and dining areas

the swipe card for the pool wasn’t working had to get staff to let us in each

free breakfast was included. i wasn't aware of this when booking, so a nice surprise.

very clean!!! breakfast was tasty. staff was friendly.

at the breakfast were a bit off some days, but otherwise breakfast selection was great

convenient laundry room for the guests

le gymnase n'était pas accessible en raison des rénovations

the pool was a bonus. breakfast choices were great. very spacious bedrooms.

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day

breakfast options were ok. very limited variety.

the breakfast was really good. the staff was friendly, the pool was nice too.

the pool was wonderfully warm and the gym was adequate for our needs