parking was a pain

parking lot is a disaster

parking lot needs a lot of work and the rooms could be a little bit better but all in all it s ok

ny channels), friendly

the parking lots. the road surface is quite rough, and there are no clear division lines.

free parking and wifi internet are excellent

parking right out the front and good location

we did see though on the last day that there is a back entrance to the parking lot

entrance to the parking lot has a lot of traffic

the parking lot is unusually small for a

and clean, however missed the breakfast but the free coffee and water worked well

breakfast and perfect swimming pool with a hot tub,we enjoyed

loved the pool , it was clean & close to everything you need.

more home cooked breakfast!

gym ,breakfast choices rooms updated

pool very small

we had access to the pool which was unexpected due to covid restrictions

the pool was way too cold for myself and my 2.5 yr old.

pool

my husband and son enjoyed the pool and i used the gym

'breakfast' left a bit to be desired

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

breakfast was excellent

the room was clean and comfortable. the breakfast was very good.

super clean and very comfortable. breakfast was great

breakfast and woman at the bar was extremely professional and nice.

room was clean, breakfast was lovely and the pool was great.

pool water was very cold this time the room keys did not work at all was very inconvenient

we were able to wash some of our dirty laundry at a reasonable price

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

plenty of parking spots

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

pool and pool area wasn't very clean.

small kitchen facilities were very useful

would like to see reusable cutlery and dishes in the breakfast area, as all the waste from disposable is upsetting to see, but i do understand that it's

beds were super cosy. gym was great

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

guest laundry was used by us as we were here longer

parking under construction making it very difficult for those us with with walking disabilities

the parking lot was a bit messy

was noise that sounded like trees being shedded coming from the parking lot literally all day and was very annoying to hear

the construction in the parking lot

location, easy access. lots of parking.

our only complaint was we could hear someone doing their laundry quite late at night.

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

i didn't get to use the fitness facilities because of time, but those also looked decent

not sound proof enough, too close to laundry room

the breakfast area was jammed with people in the morning and not a great selection.

water slide was the highlight for the kids

pool and whirlpool were great

breakfast was everything could want

no kitchen utilities and there's no place to hinder clothes

also the waterslide was a huge hit with the kids

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip your coffee)

very impressive, neat, very comfortable and has a well-stocked kitchen

spacious rooms, hot breakfast with plenty of options, pool, gym and laundry made for a good experience

breakfast very good

breakfast was busy with hockey kids

parking lot is tight, but still convenient.

parking is limited, on a first come, first served basis

parking- too tight and not enough

parking area is a tight fit

*free parking

parking close to entrance

convenient location. ample parking. very clean. comfortable beds.

parking was full

the parking

parking lot and side walks were not cleared of snow

goes to the kitchen area, wipes down the counters

kitchen area is disorganized eg

eggs were drenched in butter. otherwise breakfast was okay.

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

parking was simple

clean room, good amenities, helpful staff, free parking

the entrance and extra parking for visitors was a bit confusing

free parking available on site

at least there was lots of free parking across the street in the parking garage

smoking patrons threw their butts in the parking area.

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

easy access. good parking. great location. close to lots of restaurants

the room was clean and spacious. the free wifi, breakfast and parking was nice.

ice in the parking lot was dicey.

bed was really comfortable, room was clean, pool and hot tub were great too

the complimentary breakfast offered a wide variety of foods and beverages

secondly i found the eggs used for breakfast to have an unpleasant texture

my grandkids loved the pool

could have been better if breakfast menu add more variety

parking was extremely convenient

location was close to restaurants and shopping. free parking

nice parking safe

good parking space

parking

free parking

stayed in 303 and there were no darkening blinds and the room looked out directly to a parking lot light that was right there

covered parking

construction site around the parking was poorly marked

parking design was completed by a 4 year old, otherwise the hotel was very clean and nice

it's not them but it's covid as we couldn't enjoy breakfast as normal times and the swimming pool

just extend or push forward the breakfast time by 2 hours as your hotel is too cozy to leave the bed early

breakfast was ok, nice assortment

kids were not fans of the breakfast, also when i called to book i was told the pool was open,

pool water seemed cloudy

lots of people smoking so might now be good with small kids

with kids and breakfast included would have been nice

fridge with no bar, meaning kids had nothing to consume, haha

gave our kids a spare room to hang out in on saturday night

loud kids in hallways

the pool is good to unfortunately it wasn't warm/hot enough to enjoy but it was tolerable

didnt try the breakfast but the hotel was clean, and far exceeded my expectations in style and comfort

that we couldn't use pool but because of covid. kinda sucked.

breakfast its saved late if only they also catered for people who start work at 6pm

the swimming pool was too small but the gym was good

room was large kitchen pool was clean

breakfast was good pool was fabulous

breakfast was great

pool is a little small

only thing was no hot breakfast other then that we were happy with all

the pool was closed down

and the breakfast was amazing

like to suggest on the weekend nights that hotel provides extra security staff when haveing the kids hockey teams at hotel, would help in away to avoid much disturbance, also help to lower the

very senior friendly, only 1 elevator & a lot of walking & stairs involved no safety bar in the shower

great place to stay. our kids were there in july and recommended this place to me

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

breakfast was amazing and the room was very nice! definitely would stay there again!

for a shower on check out reception did not inquire of our stay nor speak at all on leaving breakfast was poor and in location where cold wind entered the area every time someone came through

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

for breakfast shortly after 9 am

no hot tub in the pool area

welcoming staff, wonderful breakfast and clean modern room.

- room was good size, when you have kids and put them to bed you can go into the other room and allow them to sleep and not disturb

love the kitchen and that breakfast is included.

very nice gym and indoor pool

the guest laundry (coin laundromat) is particularly helpful

good hot breakfast included in room price

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

it was good. kids like the pancakes

location, helpful staff, good breakfast, big room, many pillows, laundry, great restaurant next door, huge farm market nearby, free

location,laundry facilities on site

kitchen in the room with a full fridge that made ice

breakfast was great

suite was spacious, very clean, comfortable and the kitchen contained all utensils you require to make light meals

breakfast was fabulous .denise was amazing. will return.

loved the pool

no laundry service and price not including breakfast

gym and pool area were very clean

good facilities such as laundry, tho i didn’t have time to use

exceeded my expectations, the room was very clean and comfortable, ideal for family with kids

location, parking, value, comfort.

the view of the parking lot wasn't that great but whatever , everything else made up for it !

buildup at rear parking door and showers not hot, luke warm

no pool and not enough handicap parking.

-there was black ice all around the parking lot which was very concerning

very nice lobby, and pool

great it had a gym and swimming pool although didn’t get a chance to use it

rooms were ok size, pool and gym were great, check in was easy.

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my checkout day, i checked out at 1:40pm (oh, and i was at reception since 1:20pm, the

pool and work out facility. jamaican restaurants

breakfast was awesome. great menu options available. staff was helpful and courteous.

pool was not open

pool, breakfast, nice clean comfortable room

positive and polite staff good options for breakfast pool place is looking good and comfortable, but unfortunately i did not try it gym has everything

pool not heated. too cold

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

no frills, but 24-hr gym is a definite plus

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

didn’t like the bar price way over priced actually unreal

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

easy parking, good accessibility to highway exits, well organised kitchen space with adequate amount of cutlery and crockery

this is a great hotel to stay in if you have kids, lots of room, kitchenette, nice pool

great, love the colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

convenient stay for a family with 3 kids coming from outside the city for a week

we didn’t use the gym or pool but they both looked clean

hotel with free parking, pool, laundry, kitchens, free breakfast

clean and modern rooms and bathrooms, good breakfast area

the continental breakfast was delicious, and we were easily able to enjoy it back up in our room

breakfast was included in the price the egg muffin were frozen the staff at the kitchen was excellent for helping us but after they microwave the eggs muffins, it was still have

laundry facilities were an added bonus

guy behind the front desk was lenient when it came to us getting a late check out

the hotels fault at all, but an event next door took up all the parking

parking was across the street, a bit far

free parking and internet

great parking and not too close to the city

parking.

good facilities on site, pool, gym & laundry room

the room met our expecting as a family with kids

room size was good and was cery comfortable good gym

the pool and gym were nice as well

gym not allowed

greeting/service of assistant manger kerri at check inlocationpricefull hot breakfast

didn't care for the eggs or hot meat, but a free breakfast is a free breakfast!

early check in.

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

not enough parking

parking lot was confusing unless you went in the right driveway but could be just me

i also liked that there was lots of parking available and also that it is near the qew highway so fast to get here

parking lot is always full.

there is a shopping center across the parking lot and we were close to the highway