construction in the lobby and pool/spa

breakfast could have started earlier.

breakfast was very good simple and effective

breakfast just ok.

included breakfast was ok. but that is to be expected

colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

convenient stay for a family with 3 kids coming from outside the city for a week

it's nice that there is a coin laundry on-site

kids running up and down the hallways

fully equipped, swimming pool & gym open for use

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

rooms were ok size, pool and gym were great, check in was easy.

gym is very dated

the bed was nice and comfy, as well as the pool was amazing.

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

breakfast

didn't like that we did not have an adjoining room with our kids, and the fact that our room was right off the elevators that was all we heard all night

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my

heated indoor pool, i will definitely be staying here again

free laundry

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like my clean and spacious

breakfast was really good, a lot of options

too many kids were in there at the time

water cooler in gym needs to be fixed please .

staff provided excellent service at the front desk, at the pool (lifeguard) and in the breakfast

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

clean room, good amenities, helpful staff, free parking

limited parking spaces

at least there was lots of free parking across the street in the parking garage

the entrance and extra parking for visitors was a bit confusing

no bar and no restaurant ud83dude14

would have been nice to include breakfast

and bar was not open :( breakfast buffet not available weekdays :( only weekend

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

good selection with breakfast buffet

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and

swimming pool left the family member kids eyes red

good location with access to the freeway and retail. restaurant and bar on premises.

first they said it must be your children, i told them we just entered and my kids are still

restaurant was great to have downstairs after a long flight with kids

goes to the kitchen area, wipes down the counters

was pleased to have breakfast included in my stay

breakfast was great and the staff was very friendly.

breakfast was great and staff very helpful

clean facility. breakfast was fair.

the room was clean and spacious. the free wifi, breakfast and parking was nice.

there were rusty pipes and unclean rugs in the hallway. i had no room for parking near my room.

smoking patrons threw their butts in the parking area.

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

easy access. good parking. great location. close to lots of restaurants

breakfast, quantity but not quality. parking can be difficult.

the staff were superb, room size was spectacular and parking was beyond my expectations

on,y one elevator and parking lot under construction

the parking spots weren't shoveled properly.

clean, friendly staff and easy parking.

out we were upgraded from 1 bedroom to 2 bedrooms which was a massive plus especially for the kids who enjoyed their own bedroom and bathroom

cleanliness, facilities (pool/gym) , free breakfast & wifi

cleanliness, facilities (pool/gym) , free breakfast & wifi

very nice large rooms, fully equiped kitchen, workplaces, shining clean bathrooms, delicious breakfast

not having certain mini kitchen essentials

my grandkids loved the pool

hot tub was nice & warm. pool was warm

breakfast fare was good and the availability of snacks etc. also. staff was very good.

comfy beds and pillows, very clean, nice pool.

comfortable beds. nice breakfast. clean rooms and close to our destination.

convenient location. ample parking. very clean. comfortable beds.

not enough handicap parking

very clean, light , good parking , stores within walking distance

parking close to entrance

parking lot and side walks were not cleared of snow

access to laundry

kitchen without any amenities

small kitchen table and two chairs

advertised with a kitchen but only a fridge and microwave

i like that there was two rooms and a kitchen

pool hours should be longer

staff was polite , they had starbucks, the gym was awesome

very good gym and swimming pool, great breakfast

cleanliness front desk staffs elevator quietness bar pool gym

modern, clean, great pool and gym. definitely stay again.

parking is not big enough

the staff were friendly and the property had free parking

was good, parking was easy to access and the facility was modern along with a good comfortable bed

there was free parking on the

staff was friendly and helpful with parking

plenty of parking spots

the pool was closed. my children were so upset

could have more breakfast options disappointed no oven and the stove top had only two burners

they didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge

the swimming pool could have been warmer!

plenty of parking

location parking available rooms express check i. check out awesome ud83dude0e

lots of parking

parking, free internet, free breakfast, friendly staff, location is close to major highways, and

everything is nearby and plenty of parking

location was nice and breakfast was very good too.

breakfast needed more variety

a special highlight was the breakfast—simply outstanding

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean and

was excellent gym and swimming facilities are ok parking was available and safe surrounding was calm and

kind of kids pool

the only thing bad was swimming pool was out of order and the breakfast sucks

the kids found the pool a tad small!!!

the breakfast could have been better with bit more options and also coffee and tea services

i wish the pool is bigger.

stay the one night, did nor use the breakfast service

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

a nice room, excellent facilities and a really good breakfast.

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and great price for long stay would definitely go back again if head to

the pool area needs a little work. but i we were happy the pool was open.

parking lot is very tight. i barely could open my door beside the next car.

5+ stars highly recommended pool opened from 6 am to midnight free parking

parking when we paid for parking for 10 days

parking may be a bit tight at night because of the events going on but we still found spots.

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

breakfast finishing at 9 am (should be at 10 am).

new facilities and good breakfast, spacious suite.

kitchen and room were super clean

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

kitchen sink was clogged, i told the reception but they didn’t do anything, checked in was very

long hours for the pool being open, clean and up to date decor

convenient location and great breakfast

pool was nice but strongly chlorinated

fresh fruit, healthy food and hot options for breakfast.

i travelled with kids

service lady was really nice pool was nice with a slide and tim hortons and windy s in the same parking lot it was

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

it s in a parking lot. no trees

buffet style, self-service with servers help missing underground parking in winter

from my drive in to the parking

i didnt have breakfast bc of jetlad

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

large room was very nice, the kitchenette and spa bath were a plus

i loved that there were so many kitchen supplies

the pool was broken but the staff were very accommodating and apologetic.

pool was nice temp

laundry facilities were complimentary

location,room gym pool towels

location,room gym pool towels

gym fully equipped and pool water warm

bar closed at 11 pm

beautiful clean lobby with a bar and ample seating areas

and on a night i was looking forward to watching stanley cup, so i had to go to a local bar

the clean swimming pool

clean, quiet, comfortable, good breakfast, easy parking, wonderful staff.

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

kids loves water slide and pool

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

the breakfast pool and gym were great. loved the waterslide when it was open

breakfast should have more varieties like cakes , potatoes, hash browns, vegetables.

would be nice if there was continental breakfast but not overly important

such as fries for $12 for such a small portion was expensive also don’t understand why the pool wasn’t heated

excellent breakfast

most things, on site bar, pool, gym closed due to lockdown

the pool is decent but nothing special, could definitely use a hot tub and some renovations

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

pool was small and cold. not enough towels.

i didn't like the fact that the hours for the pool and gym close early and open late!

liked the colour scheme and layout of the room, the bed was really comfortable, the gym was small but had everything i needed

kitchenette has everything you need with an apartment size fridge which is excellent storage

courtesious receptionist. great facility. the gym could do with a bit more equipment though

breakfast was great and exceeded our expectations especially as we had 3 kids (omelette, breakfast

the pool and gym were closed due to covid restrictions, so we couldn't use those

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

i like the fact that there is a kitchenette and laundry.

it's makes me feel at home especially the kitchen, the bathroom and ironing etc

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

they didn’t had change for laundry

also had parking on premise at no extra-cost

there was free parking

quirky elevator, limited parking

was surprised that there was a fee to park in the ground level open parking lot

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

free parking

good location, free parking and easy way to check in and check out

no long-term parking. but hey! there's plenty around!

the rooms were well-kept, the bathrooms were spotless, and the parking was convenient

ev charging station in the parking lot

the laundry option is another one

breakfast daily was delicious and so helpful to have on site

breakfast , rooms, checkout later and clean.

i was also able to use their gym that is very convinient to use

breakfast was great.

location is great, very close to highway 401 hurontario exit and it was easy to find parking

location, car parking, and wifi

staff was nice and helpful especially drew free parking

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

slow in plowing parking lot after a snowfall

the parking lot had plenty of space

room was tiny and it was facing the parking lot so we didn t get a good sleep , also the ac unit wasn t working properly during a

the price is very resonable, and the parking is for free.

free parking

ample parking and a super easy check-in

free parking.

the lobby and meal area was great also had plenty of parking.

parking saturday night was hard to find

with pimps and prostitution, i arrived friday at 5pm and there was a dodge challenger in the back parking lot with a man sitting in his vehicle from 5pm til 8:30pm just sitting there smoking the

never refunded my security deposit and my car got damaged in the parking lot from one of your trash

free parking, hot breakfast, comfortable mattress

- free parking - good-sized rooms - breakfast included - good location if you are renting a car

location is good and easy to get to, plenty of parking

due to covid19 pool gym business center closed

property was clean and well maintained, staffs had the best customer service ever and the breakfast was amazing lots of options to choose

laundry room

nothing much i think it needs to have microwave in every room and they need to add breakfast.

towels, wouldn't accommodate 45 minute early check in because had a funeral to go to

breakfast at this hotel, only coffee, that's ok, stay was great, friendly staff, great location

the guest laundry room has lots of room

super clean and very comfortable. breakfast was great

the room was clean and comfortable. the breakfast was very good.

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

kids running in the hall all hours of the night

staff met my requests for disability consideration and late check out

i didn’t get breakfast, just coffee

nice and quiet here. hot breakfast with bacon/sausage.

the breakfast was more than adequate....everything from yogurt to sausages.

in a hurry, began collecting the garbage bags and started closing the doors five minutes before breakfast ended

the kids enjoyed the pool

we were quite tired after a long drive and the staff assisted us with an early check in

lots of thoughtful facilities eg laundry.

lovely little pool and fitness

is beside highway, the pool and sonna were clean and right size

the location is nice and convenient, and there was an ample amount of parking available

plenty of free parking

amazing restaurants only two minute walk across the parking lot

lots of parking loved the pool and that they had a sauna not a steam room.

location, parking, room was very clean

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

the room was great. pool was nice. parking was good.

the breakfast was good

great staff. great pool. clean building. safe parking lot.

breakfast was really great

no guest laundry

my husband and son enjoyed the pool and i used the gym

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

the pool was way too cold for myself and my 2.5 yr old.

we had access to the pool which was unexpected due to covid restrictions

staff friendly breakfast and available dinner, bar pool and gym location

had laundry facilities

bathroom in the room and the dirty guest laundry

the pool and spa area were fantastic.

excellent free breakfast included with room rate. nice whirlpool and swimming pool.

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

entrance to the parking lot has a lot of traffic

parking is almost full in the night

parking right out the front and good location

the parking lot can be difficult depending on the direction you are coming from

we did see though on the last day that there is a back entrance to the parking lot

i did not expect to have such a large living and kitchen area, so that was a nice surprise

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

they gym has good equipment

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

there is no playground for kids

was very loud, i could feel the bed was shaking if my partner turned over while sleeping, small gym and pool

check-in, friendly breakfast service, easy checkout

there is even a do it yourself laundry room

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

there’s a pool and gym.

loved that the property had parking, a gym, sauna and pool

enjoy the complimentary breakfast in a bag

the neatness,responsiveness, complimentary breakfast, gym, swimming pool were all great.

the breakfast could have been a bit hotter but otherwise nothing to raise.

we got the pool and hot tub all to ourselves with the kids - which was all they wanted to do

pool was fantastic

great breakfast. nice pool and whirlpool. clean and quiet.

gym was not great, i would have loved to see some updated equipment and really have loved it if

on weekday, the evening staff on one of the nights was inattentive to what was going around young kids making out in the pool that i had to bring to his

ny channels), friendly

the parking lots. the road surface is quite rough, and there are no clear division lines.

it was clean & pleasant! ample parking!!

doesn't work for the middle door so have to go into the main one, parking lot has huge

parking lot needs a lot of work and the rooms could be a little bit better but all in all it s ok

were so many things for the kids to do

the shuttle service works perfectly, both from the airport to the hotel and from the hotel to the

close to the airport with shuttle service that you can book your

room was a tad noisy but once asleep you couldn’t hear the planes…but my kids found plane watching entertaining as they watched them take off and land

the gym and the pool

was no breakfast i was turned away when we went to book because they said they didn’t have proper change

we got there the person at the office said we don't do breakfast which i think they advertise for

breakfast included: was not a restaurant, it was the tiny check-in/check-out ‘cupboard’

everyone was nice. we got an early check in

breakfast was very good

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

very quiet location, close to airport. has free shuttle service.

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful man

swimming pool was out of use though, which was a disappointment, but the upgrade made up for it

umm nothing maybe the pool could be bigger

we were put in the last room and had to drag our 4 suitcases the entire parking lot to get to our

the parking

i like that all the parking was secluded in a court yard

the staff were really nice. the price was great. plenty of parking.

customer service ud83dudc50 very spacious parking lot nice ,clean property inside and outside no loud music, or any negative energy perfect

free temporary parking while i checked out and picked up the rest of my family

pre-sold all of their parking, so we didn't have the option of leaving our car while we flew

the rain between the parking lot and the hotel entrance!

parking lot was crowded due to the snow not being removed

large parking lot, friendly staff, and very clean and spacious rooms

clean hotel. free parking. close to the airport. nice and helpful costumer service.

close to airport with free shuttle and free parking.

included, microwave in the room, tea and coffee 24hrs, comfy beds, clean modern facilities, free parking

easy access to shopping, restaurants and great and safe parking

free parking continental breakfast close to the airport

the gym was so small, breakfast didn’t have much interesting options.

the gym should be expanded

noisy at night. kids running up and down hallways. room next to me had a lot of noise.

stat ever hotel it was clean and room was big enough for family with kids staff was really friendly and helpful all time breakfast is pretty good to i would definitely

much noise in the rooms around , i contacted the front desk and told them about the noises, kids yelling , tv on a very high volume with music on

parking at night was too far from the main building........husband has difficulty walking.

parking right outside the room

needs more parking closer to the main building

also, main parking is far from hotel

a secluded location with a gorgeous waterfall and ample parking and old limestone architecture highlight this place

room & parking.

the free wifi was good, breakfast was good and fast. free parking.

handicapped parking and easy access to room,elevator

further more the window curtains not covered was not working the outside parking yard light was coming in all night long couldn't sleep entire night

big clean comfortable room...lots of parking...efficient front desk staff

swimming pool

i would suggest that they have some weights in the gym as i tried working out and it was very limited

the pool and continental breakfast was nice selection

she was very polite and friendly , served us breakfast

gym could have more equipment, even some free weights.

the location was perfect since it was in the parking lot of the venue for my company christmas party

very clean comfortable bright, easy access to airport , lots of parking

was clean and quiet ample parking

friendly accommodating staff, clean premises, newly renovated. lots of free parking.

wifi and parking included

& bar on site, pool & hot tub

not enough weights in the gym

& bar on site, pool & hot tub

no airport shuttle

not much of a gym here but otherwise

easy parking

there were a lots of parking and staff make everything very

parking availability is good option with little charged amount

additional parking space overall it was good

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

hotel initially surpassed my expectations, small workout area, pool, and hot tub, nice rooms and layout, free snacks and water at check-in

location, from our window we could see planes landing so the kids were thrilled

nice pool/whirlpool

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

good size room with spa tub.

the staff were professional and friendly. the rooms are spotless. nice pool area.

i liked the complimentary snacks available and that there is a bar and a restaurant aswell

we also took advantage of the excellent gym

did not like the weight of the lids on the pans in the kitchen at breakfast

gym was so good

continental breakfast

there was no breakfast as advertised

there was no breakfast

my son enjoyed the pool, it was clean and fresh towels were provided

no pool open

breakfast and woman at the bar was extremely professional and nice.

pool needs a bit of an update

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

no pool and not enough handicap parking.

the view of the parking lot wasn't that great but whatever , everything else made up for it !

people were outside smoking by the parking lot and back door where we ended up parking and going in/out of

-there was black ice all around the parking lot which was very concerning

location, parking, value, comfort.