the breakfast was really nicely packed in the morning and in the bar/reception area there is free

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the breakfast had everything we needed, the orchid was the perfect touch

location was perfect , breakfast was tasty

bar in the lobby

swimming pool and gym

staff was friendly, bar was nice and it was very clean

great gym and pool. convenient laundry room. useful shuttle service

location was perfect. breakfast meal was good. bar was also very nice.

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

kids noisily running around in halls at all hours

breakfast was perfect

accommodations,staff friendly and professional,excellent breakfast

staff was friendly and accommodating. breakfast has great choices for everyone!

thing i could think to mention is that the parking lot was not properly shoveled and i almost slipped a couple times

i also like that parking space is large and reliable

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying luggage up the stairs

a lot of parking space, clean room, comfortable bed

excellent buffet breakfast, easy parking, could not have been better

the parking was also no problem at all

parking space and access was excellent

one thing i must say about the parking that they have ample of parking spaces for you inside the hotel

to upstairs parking was tight and not easy to negotiate

convenient access with free parking and good breakfast.

parking.

great location. convenient parking. friendly staff

location, free parking

parking lot is small to maneuver in

parking lot was very tight

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

it would be nice to update the bathroom and spa

the spa bath

were kids on my side of the hotel room, the smoking section

clean, spacious, has kitchenette and offers free breakfast

the breakfast was excited and enjoy drinks at the bar as well

nothing went wrong and the complimentary breakfast really good

bar tender and bar were not stocked at all

the room above mine had kids stomping or running around 12 am in the morning

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

too many young kids hang out there. one night 3 guys knocked on my door looking for a party.

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

not worth your money especially when early in the am you hear kids running up & down the hall

not good for kids

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

i noticed some people said parking was tight but this is only the case if you choose to park at the front of the hotel

free parking

quiet, having parking on premises , the beautiful view of whitestone bridge from our room and being close to the

there s a parking space. staff is friendly.

parking was a bit of a challenge especially at night!

they have parking place. ud83dudc4d

parking is tight and not enough parking

they also offer free parking on the property

parking was good and clean environment.

free parking was definitely a great asset

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

comfort, cleanliness, early check in

held my kids hands

friendly staff. early check in

the attention of the lady when it was breakfast was excellent very cozy

indoor pool, bar, nice lobby area.

we stopped for a nightcap at the bar downstairs and amir was great

clean, modern, centrally located, nice gym, friendly professional staff

the bar was delightful

very nice staff & pool

lady at check in was very helpful and accommodating to my early check in need

clean, quiet, spacious room, bathroom, and kitchenette

clean spacious rooms, beautiful pool, beach across the street as well

it lacked a large garbage can in the kitchen area.

clean, easy to get around, geat shuttle

breakfast was great. waleed the breakfast cook was great.

shuttle

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take us back to the airport was prompt

the breakfast was good

location. parking facility

good location with parking

on site free parking, and handicapped room on 1st floor.

parking was a plus

people in parking lot lot yelling

when i got there for breakfast i was told i needed a voucher

breakfast was not included so we skipped it. i thought it was included

breakfast- n/a location great

i didn't have breakfast because i had other meal plans that morning.

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

there was a lot of counter space in the kitchen area

more of a selection for the weekday breakfast

love the kitchen, spacious room and good selection at breakfast

kitchen area was awesome, loved the fuller size refrigerator

even the parking attendants where super friendly and helpful

size, location, parking, friendly staff, amenities

every thing. close to the lirr--- good parking, doorman service...quiet room....

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

that weren’t dusted and there was mold they were very stingy with the toiletries having only 1 bar of soap 1 shampoo 1 conditioner for a king room high floor with a sofa bed and a price tag of

got to use the gym.

there’s no pool the kids were looking forward to that

staff is wonderful but most of all the complimentary breakfast was exemplary

breakfast buffet was delicious

they always accomodate my requests either for early check in and my preferred floor...

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the spa was also very nice

the bar staff were amazing !

hotel & spa has become my home away from home

great for an adult weekend away from the kids

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

breakfast was good but way too slow

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

i always love my breakfast , the pool and hot tub so close to many activities

breakfast was amazing and loved my waitress

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

very nice staff, breakfast and the room

it was awkward eating breakfast at small tables or on laps.

breakfast and clean

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

laundry next to our room

the basement gym is large but there were no free weights, just an old universal machine that did not work

late check out time which is really nice

the gym facility is in the basement, machines not working

parking lot was a bit dirty

the fact that there is parking and the few staff i saw was very polite

the room was very spacious to my surprise and there was adequate parking

parking was very convenient

parking is free

the on-site parking and easy access to the long island expressway

the parking could have been a bigger space.

no parking

its location - walking distance from the us open tennis center - and its potential access to free parking

although parking was limited the hotel staff went the extra mile to direct us when a space became available

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

no lifeguard, lots of kids being disruptive overnight

gym needs upgrading - workout tower/cable machine in disrepair

the water pressure in shower was awesome! breakfast was good. parking available.

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

that’s why we picked this hotel so the kids could swim

nothing, everything was very nice, including the free breakfast!ud83dudc4d

plus, the fact that breakfast is included was a plus

the shuttle from the airport to the hotel was very convenient

in the morning our shuttle was prompt, comfortable, quick and clean

the cost and the breakfast is a winner

2)

the parking area was full and it was difficult to find parking close to the main entrance.

big size and free parking.

parking

didn't like that i was asked to pay for parking for the first time

the front desk person was rude. the spa tub didn’t work as advertised

the spa bath jacuzzi was very relaxing!

jet spa wasn't working correctly

they don’t provide soap for the spa bath room at least something travel size for the customer

the towels was ruff for price of spa tub room should have better towels