my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

staff was great, courteous and respectful even to my kids

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

ended up having to pay more for a presidential suite to fit my kids and husband

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

hotel parking lot was free

free and ample parking

the parking area is behind the hotel, not by the check in area

the staff was very friendly and there were great facilities on site (gym, etc

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

the kids enjoyed it

celine did an excellent job cleaning the tub. my kids loved it greatly.

the pool hours were long for the kids & the breakfast was

burn holes on bedspread in a non-smoking room

parking area seemed a little bit umm, unsecure and sketchy

the spa bath

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

wifi kept disconnecting

then asked for full room service, they said yes

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

pet fee is very high

loved pool and workout room availability

heated pool was cold

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

was dirty and unsafe, i cancel my reservation as there were shady activity going on in the back parking lot of

free parking

no elevator, timed wifi

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

spatious rooms with kitchen.

fresh fruit like pineapple and grapes could enhance the breakfast.

pool, breakfast, parking, bar everything i need right there

my kids were extremely upset the pool was closed

horrible getting in and out of parking lot

having the coffee/breakfast shop across the parking lot was a plus

we checked out and used shuttle service and ended up back at room for 4 more hours

hotel shuttle to airport the next morning was fast and easy

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

kids had a blast and we got to relax and eat some delicious food

a bad weekend to stay, kids over took the place, pool and billiards room

had a big group of kids staying that were loud in the hallway.

reception area was full of families with lots of kids running a muck

bed comfortable and kids enjoyed the pool

if if had another day i would have stayed again just to let the kids swim and play

the horribly rude kids and parents who abused the pool area

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the kids very much enjoyed the pool

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

the front desk staff were fantastic. food at bar downstairs was very good.

nice pool

staff went out of their way to offer us an early check in when we arrived too early

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

one of my kids slept in his car the first night because the mattress was severely stained, no discount

no channels for the kids

always stay here when i come in from nc to spend time with the kids an grands

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

kids

second after realizing the mistake it was opened again, but the pancake machine wasn t working, kids and us

the kids noticed this (and the police presence) and were not impressed

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

room, bed, breakfast, service, staff, pool, and everything

miscommunication about shuttle pickup.

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

very cozy and awesome breakfast.

cleanness friendly breakfast was excellent n place nice n quiet.

i asked breakfast cold me ask go to places for warm

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

pool for kids

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

albany downtown is also not the best place, but we needed to stop and sleep with kids

there was a whole family reunion staying there and the kids kept me up the entire night running and screaming

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

understand that the hotel may not have been intended for kids so much, but my kids loved it

that made me mad cause my kids wanted to go swimming

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

not enough parking

kids were running in the hallway at 10 pm.

lots of kids in pool very loud was there to get away and the noise was crazy

the staff were friendly and the breakfast for the kids was perfect !!

kids running up and down the hallway yelling at 6am

fair number of kids and pets, which was fine with me, but be aware of it

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

someone was wandering with kids music on their phone most of the night

we were not told the pool was under construction so the kids didn't have anything to do

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

wifi didn't work in my room

the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

front desk staff was very friendly, and the breakfast was exceptional

we were not told of restaurant hours, where the fitness center was located, or how to access the wifi

shuttle service is very helpful

beautiful! i was really happy that the gym was open 24 hours.

no free wifi.

great bar tenders who mix wonderful drinks, good food for breakfast and lunch

kids loved the pool!

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

went with the kids to use the pool from one day to another and pool was not working at the

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

and the best was the breakfast the next morning, my kids loved the fresh waffles

kids loved the variety for breakfast, it was easy for them to select something

second surface that could be used as table with two additional seats is handy when traveling with kids

noisy kids running up and down the hallways til midnight

we loved breakfast there too and parking

the adjoining rooms were perfect for adults and kids to have their own spaces

free breakfast and bar area. comfortable rooms

the fact that it was close to alot of thing, free parking, tumb up to the confort of the bed.

lots of variety for breakfast, staff were great, room was perfect

supposed to include breakfast, but because of the holiday it didn't which is fine

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

overall, the kids enjoyed

kids running up and down the hall late at night

kids and adults running up and down the hallway

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped

pool needed to be cleaned up a bit

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

the pool was very clean and relaxing

early morning of day 2, while i stepped down to grab a coffee and left my wife sleeping, room service barged

use this hotel as a half-way point on our way to visit kids in college

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my kids like the breakfast.

disappointed group of kids

beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were

clean and comfortable. staff was very friendly. restaurant and bar was open.

the pool was closed so it was a bit disappointing for our kids

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

personnel were all wonderful. free parking. the included breakfast was much better than

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

kids and adults running and screaming through hallways into the middle of the night

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

due to a storm that came thru that day there was limited parking.

pool wasn t functional

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

the ppl/kids playing tag all hours of the night

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

it was like a studio apartment with a well stock kitchenette

full kitchen, the amenities in the room

kids enjoyed the pool

natural view with huge swimming pool and playing with bunny at night along with kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

if you have kids they will enjoy the indoor and small pool

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

from time to time kids running directly upstairs

fighting in the hallways, kids screaming and running around, room not as advertised

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

could have more parking in front of the building i stayed in.. but wasnt that big of a deal thou

was a moderate price suite it is a mid range hotel as long as you stay in the non smoking

the people above us. they had kids and ran around.

cookies in the lobby were a hit with the kids and they were best cookies they have ever had

traveled with our young kids

is basic, enough for kids to have fun, but it's small and shallow, so no good for an adult workout

but if you have kids, it looks like it would be a good activity for them

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

the outdoor dining/ fireplace are was super cozy and the gym was impressive

gym had updated equipment, excellent free weights/kettle bells, and stretching area

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

local to major stores, pet friendly, and good for families.

gym

clean. spacious. easy parking. kitchen. good shower.

told , yes that is our pet fee

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

hotel was very clean and the kids loved swimming in the pool

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

ups making out in front of kids in the pool

musty smell uncomfortable pillows first floor room facing the parking lot shades do not close

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

kids were shivering

went to get our kids out of the house

walking distance to huge shopping mall with lots for kids and adults to do

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

of family's showed up with lots of kids

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

the pool was everything and my grand-kids could not get enough

always screaming kids

my kids are super happy with the speed and coverage of the internet

we had kids with us and there was no kid friendly cereals

they never added any cleaning soloution in the pool so all the kids were sick the next day

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

could have had some juice for kids. but it was good.

also kids running around halls and making

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

asked for a non-smoking room and got a smoking one

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

people were siting next to my room door smoking and laughing with loud music

didn t think to ask for a non smoking room

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

no breakfast

pet friendly with no extra charges

to contact it support to help connect wifi in room 142 wasting 30+ minutes of my time

was a little bit noisy on my floor, kids running in the hallway

pool area wasn t very clean, and water wasn t warmed

i miss daily room service! i could have asked for it but like when it happens without asking!

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

we were not warned that the gym was closed.

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

excellent breakfast choices, very helpful staff

the kids were running around the hotel well past the

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

kids loved the pool

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

amount of kids in the pool / hot tub until it closed

kids loved the pool

indoor pool for kids and nice breakfast in the morning.

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

breakfast menu for kids not so great. for me was good

nice to receive 2 waters and a little bar as a hilton member

room was nice, there were food options available, and the pool area was nice and clean

fitness center and bar were closed due to covid

i was concerned when i realized the hotel was located essentially at a casino complex but it is located far

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

the spa tub was awesome

really nice continental breakfast. location and parking are very convinient.

very attentive staff. clean and comfortable. excellent breakfast..

really gross to have all those un-showered adults and many kids in there

we had a great stat. my kids enjoyed the pool customer service was good

was wonderful and the kids absolutely loved the heated pool and hot tub

so neither my kids or us stay there for too

the kids loved the pool and hot tub and i loved the gym

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

was a large frozen snow mound in the 2nd parking lot that was very dangerous to climb over

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

the bed, breakfast and price.

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

dog friendly kitchen facilities

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

breakfast is delicious and convienant for the kids

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed

kids loved it great room great location

the kids really enjoyed the pool