breakfast menu for kids not so great. for me was good

the heated pool was nice, but a hot tub would be better.

i had to drive 28 mins to a laundry mat

location is convenient for our needs and i like the gym

convenient location for casino. clean and friendly staff

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of

so neither my kids or us stay there for too

really gross to have all those un-showered adults and many kids in there

is the fifth time we've stayed here; it's conveniently close to our kids when we come to visit

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

free wifi & breakfast

the spa tub was awesome super clean and nice staff couldn t ask for more

clean and very comfortable. spa tub. we stay here every time we go to new york

second surface that could be used as table with two additional seats is handy when traveling with kids

and the best was the breakfast the next morning, my kids loved the fresh waffles

kids loved the variety for breakfast, it was easy for them to select something

noisy kids running up and down the hallways til midnight

breakfast was the great assortment very fresh and clean and neat

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

understand that the hotel may not have been intended for kids so much, but my kids loved it

that made me mad cause my kids wanted to go swimming

was a problem in the laundry room the hotel staff was not aware of

restaurant and bar on property,

the staff were friendly and the breakfast for the kids was perfect !!

lots of kids in pool very loud was there to get away and the noise was crazy

he also told my kids that they could only have one hot chocolate and to stop wasting it

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

the lobby (my kids would have loved it)

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

told me the pool was open and when we get there o couldn t take my kids because it wasn

the doors have deadbolts and chains, i felt i had to lock them all, and when my kids and i awoke, the door was

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

the pool is great for kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

natural view with huge swimming pool and playing with bunny at night along with kids

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

kids enjoyed the pool

was a little bit noisy on my floor, kids running in the hallway

tell you room service every-other day

at the time of my visit the pool was closed.

we were not warned that the gym was closed.

relatively new, very clean, with ample parking

kids loved the fish pond and the gym access was awesome

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

reception area was full of families with lots of kids running a muck

a bad weekend to stay, kids over took the place, pool and billiards room

kids and adults running up and down the hallway

stay place was very clean and the pool was open ud83eudd17so that was a+ in my book cause now my kids had

very noisy kids running in hallways at 12 at night loud talking all night

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

one of my kids slept in his car the first night because the mattress was severely stained, no discount

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

no channels for the kids

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

was well situated nice pool and gym

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

was dirty and unsafe, i cancel my reservation as there were shady activity going on in the back parking lot of

i like everything nice parking

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

the kids very much enjoyed the pool

bed comfortable and kids enjoyed the pool

clean, great staff, and the kids loved the pool

the horribly rude kids and parents who abused the pool area

kids running around at 9pm on the 2nd floor.

free airport shuttle was a huge plus after a long day of travel!

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

brand new shower and kitchen facility. lighting with usb charge.

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

then asked for full room service, they said yes

was disappointed that there was no breakfast for my stay

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

the pool was also clean and warm

we didn t use the pool, whirlpool, fitness room, or grill area but they all looked well maintained

i love the pool and breakfast. staff was helpful and pleasant.

the kids noticed this (and the police presence) and were not impressed

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

pillows were small a lot of kids in the pool cold in the hallways

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

the had a nice grab and go breakfast because of covid

pet friendly, better than most options in this price category.

wifi didn't work

my kids were extremely upset the pool was closed

great hotel with pool and fire pit.

the common room with the bar was a nice touch

they need to state the pool is down and there's no breakfast included.

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

kids were excited to use the pool but were disappointed when it was cold

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

could have had some juice for kids. but it was good.

they never added any cleaning soloution in the pool so all the kids were sick the next day

we had kids with us and there was no kid friendly cereals

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

thekufs loved the pool

pool was awesome

we have never ever been charge a fee for a pet and it was not listed on booking

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the kids loved the pool and basketball court

clean, quiet, great breakfast and pet friendly!

the kids loved the pool and basketball court

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

staff went out of their way to offer us an early check in when we arrived too early

parking

of smoke in halfway and parking so far from lobby

kids loved pool and jacuzzi

my kids swam for hours! mom was a happy woman. they fell asleep right away!

kids loved the pool

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

room change to a suite better suited for two adults and tw0 kids under age 5

the pool was everything and my grand-kids could not get enough

of family's showed up with lots of kids

my kids are super happy with the speed and coverage of the internet

kids were shivering

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

walking distance to huge shopping mall with lots for kids and adults to do

went to get our kids out of the house

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

went with the kids to use the pool from one day to another and pool was not working at the

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

not be available and that was one of the main things we were looking forward to doing with our kids

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

celine did an excellent job cleaning the tub. my kids loved it greatly.

to hot tub,pool area full of kids,very noisy, loud music,no towels

the pool hours were long for the kids & the breakfast was

close to where i needed to be clean spacious room and parking

burn holes on bedspread in a non-smoking room

the room was clean, fully stocked with supplies, free wifi, cable, phone, also complimentary breakfast in the

poor wifi

had a non smoking room but it still smelled like someone had smoked in there

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

gym was very nice. hot tub was nice

otherwise it was a good option for a lot of college student families who were there to get their kids

but if you have kids, it looks like it would be a good activity for them

was clean, comfortable, the pool was a nice feature and my kids loved it

is basic, enough for kids to have fun, but it's small and shallow, so no good for an adult workout

breakfast was great the kids enjoyed it.

disappointed group of kids

my kids like the breakfast.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my room was not made up the first morning and the pool/spa was out of commission.

little to no parking available

how hot the pool room was if you weren t swimming and watching kids swim

kids loved it great room great location

hotel caters to sports teams for high school kids

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed

my kids are terrified to stay in a hotel now

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

location. cleanliness. front desk staff was friendly. pet friendly.

it s pet friendly hotel. also it s close to everything.

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

we also enjoy the heated pool

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

room service was great!

pool wasn't the cleanest- had a gross film across the top of it and was really cold.

looks good - bar downstairs is great

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

really liked everything about the hotel, from the convenient parking to the terrace and breakfast options

the staff was very friendly and there were great facilities on site (gym, etc

gym for my 17-year-old son to use was appreciated

the room was quiet, clean, and comfortable, with fast wifi and blackout curtains for great rest

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

the ppl/kids playing tag all hours of the night

amenities were great, including the gym and the pool

are very spacious and well laid out the staff at the front desk were very nice and friendly the breakfast was

the hotel also had a very clean and quiet gym

the room service was prompt and delicious

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

loved the airport shuttle service

my kids just wish there was a pool

good with late night booking safe for my kids

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

the breakfast had good choices for both adults and kids

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

staff was great, courteous and respectful even to my kids

loved that a great bar and resturaurant are on property. great food and drinks and servers!

very nice indoor pool that s heated and the staff were very professional and helpful

someone was wandering with kids music on their phone most of the night

we were not told the pool was under construction so the kids didn't have anything to do

the kids enjoyed the pool

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

the housekeeper woman was so friendly to our kids they loved her

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

the restaurant bar located in the lobby was perfect

should have kept turkey sausage on the complimentary breakfast, not everyone likes to eat pork

localisation, clean and pet friendly

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

no room service

wifi didn't work in my room

bag of cold breakfast

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

breakfast offerings were plentiful and arranged for easy access

the adjoining rooms were perfect for adults and kids to have their own spaces

of parking but that was due to snow and others not knowing how to park

not enough parking spots

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

limited parking

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we also had the misfortune of having a family with very young kids right over head

parking and wi-fi are also free

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

ups making out in front of kids in the pool

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

hotel was very clean and the kids loved swimming in the pool

gym on one of the picture frames in bathroom

from time to time kids running directly upstairs

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

fighting in the hallways, kids screaming and running around, room not as advertised

clean n plenty of towels,n parking

could have more parking in front of the building i stayed in.. but wasnt that big of a deal thou

dated but managed a good workout, beautiful indoor pool open 6am so you can get in ahead of the kids, continental

they charge 25$ for extra kids.

i literally got the kids back in the car after starting to take everything out and we needed to book a 2nd

so we had to wait for the room to heat up before letting the kids go

i literally got the kids back in the car after starting to take everything out and we needed to book a 2nd

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

the pool was clean and heated for the kids and they had a great time

the pool was clean and heated for the kids and they had a great time

person working in the breakfast area was very rude she stood in front of the food area so we had to get around

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

breakfast went fast but hotel was very busy