continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

no elevator, timed wifi

free parking

only to 5 minutes later yell down parking lot at use that he made a mistake and we could stay

heated pool was cold

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

i loved their pool, but water was too cold

loved pool and workout room availability

breakfast was not good,came in a sad frozen packets

the pool to small water cold not fun for thd kids to swim

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

celine did an excellent job cleaning the tub. my kids loved it greatly.

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

room was really hot and loud but the point of the trip was for the kids to have fun and they

parking lot was very run down, there was a visible crack between the door and doorframe, the

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

poor wifi

people were smoking at the entrance of the lobby, my daughter was very uncomfortable

the spa tub is falling apart and the bed is very very outdated and uncomfortable

noisy kids running up and down the hallways til midnight

and the best was the breakfast the next morning, my kids loved the fresh waffles

second surface that could be used as table with two additional seats is handy when traveling with kids

kids loved the variety for breakfast, it was easy for them to select something

we were not informed that you must request room service

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

that made me mad cause my kids wanted to go swimming

understand that the hotel may not have been intended for kids so much, but my kids loved it

fitness room and pool a little under whelming but nice indoors so can not complain to much

pool was closed for maintenance on the weekend

the staff were friendly and the breakfast for the kids was perfect !!

kids were running in the hallway at 10 pm.

the lobby (my kids would have loved it)

he also told my kids that they could only have one hot chocolate and to stop wasting it

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

reception area was full of families with lots of kids running a muck

30pm, someone's kids running and screaming in the hallway until

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

kids loved the fish pond and the gym access was awesome

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

my kids were extremely upset the pool was closed

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

my kids were extremely upset the pool was closed

also, the bar food was excellent the night of our stay and the bar personnel were very friendly

it was impossible to get wifi so i gave up

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

pool was awesome

perhaps the breakfast could have had a little more variety, but it was ok

is so perfect the kitchen the living room the bedroom and the shower

if if had another day i would have stayed again just to let the kids swim and play

it's a inconvenience when my kids need

the kids very much enjoyed the pool

the kids running around the hallway

bed comfortable and kids enjoyed the pool

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

one of my kids slept in his car the first night because the mattress was severely stained, no discount

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

to covid, pool and fitness room hours are temporarily limited

room, bed, breakfast, service, staff, pool, and everything

kids

the kids noticed this (and the police presence) and were not impressed

the pool had too much chlorine, and my kids had a reaction from it.

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

pillows were small a lot of kids in the pool cold in the hallways

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

comfortable room and kid loved the pool

breakfast, price, parking, etc

parking was an issue

if you have kids they will enjoy the indoor and small pool

costumer services, great location , clean and safety place to stay with kids

the pool is great for kids

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

natural view with huge swimming pool and playing with bunny at night along with kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

kids enjoyed the pool

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

overall, the kids enjoyed

kids and adults running up and down the hallway

kids in hallway and adults hanging out at night being

stay place was very clean and the pool was open ud83eudd17so that was a+ in my book cause now my kids had

kids loved the pool!

went with the kids to use the pool from one day to another and pool was not working at the

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

not be available and that was one of the main things we were looking forward to doing with our kids

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

food available no gym didn t even give us complimentary water asked for handicap room no grab bar next to

free and ample parking

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

homeless sleeping under the bridge and walking through the parking lot

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

kids and adults running and screaming through hallways into the middle of the night

booked this hotel because it had a bar and restaurant but they weren t open so i would have stayed somewhere

asked about handicapped parking when checking in and was told they did not have spots reserved however we did

my kids like the breakfast.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

disappointed group of kids

free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff.

parking and cleanliness

staff was great, courteous and respectful even to my kids

ended up having to pay more for a presidential suite to fit my kids and husband

my kids loved the pool

other hotels along my travels have allowed me to keep my freezer items in the main kitchen freezer

loved that a great bar and resturaurant are on property. great food and drinks and servers!

good breakfast and location

kitchen in room

clean. spacious. easy parking. kitchen. good shower.

i had to ask the hour for breakfast and the pool

i love the pool and breakfast. staff was helpful and pleasant.

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

very good for the kids

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

kids were shivering

went to get our kids out of the house

is basic, enough for kids to have fun, but it's small and shallow, so no good for an adult workout

but if you have kids, it looks like it would be a good activity for them

breakfast was great the kids enjoyed it.

loved that there was a waffle station so kids can make their own

otherwise it was a good option for a lot of college student families who were there to get their kids

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

game room was a plus for the kids

of family's showed up with lots of kids

) they had coloring and activity pages for the kids to color

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

they never added any cleaning soloution in the pool so all the kids were sick the next day

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

also kids running around halls and making

kids were excited to use the pool but were disappointed when it was cold

could have had some juice for kids. but it was good.

was a little bit noisy on my floor, kids running in the hallway

at the time of my visit the pool was closed.

and lastly, the indoor pool was pretty chilly for a heated pool

quite close to stores and free parking

the pool pump was broken so we were unable to use the swimming pool.

i thought there would have at least been yogurt and cereal options for the kids

running and screaming kids in a hallway during an hour 9-10pm

in breakfast area

wifi didn't work

the breakfast was cool i liked making my own waffles.

the kids loved the pool and basketball court

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

breakfast could have been better. same food each day. the bread and yogurt were not good.

the pool

my kids swam for hours! mom was a happy woman. they fell asleep right away!

kids loved the pool

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

nice selection for breakfast

as i needed to get sleep); room was not cleaned properly (there were still artificial flower petals under bed

very clean, new, excellent service, walking distance to everything, good kitchen!

cleanness friendly breakfast was excellent n place nice n quiet.

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

the parking was very limited.

free parking

use this hotel as a half-way point on our way to visit kids in college

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

my kids just wish there was a pool

good with late night booking safe for my kids

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

pool for kids

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

only room

room service was really good

the wifi stretched to the lawn of the capitol

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

we were not told the pool was under construction so the kids didn't have anything to do

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

the housekeeper woman was so friendly to our kids they loved her

i can t believe,my kids found opened condoms on the window

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

front desk staff was very friendly, and the breakfast was exceptional

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to

wifi extremely slow.

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

the ppl/kids playing tag all hours of the night

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

gym equipment is limited and outdated

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

the adjoining rooms were perfect for adults and kids to have their own spaces

parking is partly covered and features ev chargers which are very scarce in albany

friendly staff and ease of parking

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

the parking lot was too small

breakfast menu for kids not so great. for me was good

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

we didn t use the pool or fitness room but they both looked very clean and well-kept

excellent location by the casino

the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

spacious room. clean. easy wifi. bfast was ok. price was right.

plenty of parking

wifi was not working

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

good amenities and easy to get to and has lots of parking

hotel was very clean and the kids loved swimming in the pool

ups making out in front of kids in the pool

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

pool was wonderful

fighting in the hallways, kids screaming and running around, room not as advertised

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

from time to time kids running directly upstairs

no ice removal from parking lot

parking

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

on the pillow and complementary coffee and tea in the rooms as well as a wonderful complementary breakfast in

person working in the breakfast area was very rude she stood in front of the food area so we had to get around

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

was wonderful and the kids absolutely loved the heated pool and hot tub

we had a great stat. my kids enjoyed the pool customer service was good

really gross to have all those un-showered adults and many kids in there

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of

is the fifth time we've stayed here; it's conveniently close to our kids when we come to visit

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

didn t think to ask for a non smoking room

people were siting next to my room door smoking and laughing with loud music

asked for a non-smoking room and got a smoking one

kids loved the pool

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

amount of kids in the pool / hot tub until it closed

indoor pool for kids and nice breakfast in the morning.

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

was a large frozen snow mound in the 2nd parking lot that was very dangerous to climb over

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

the bed, breakfast and price.

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

dog friendly kitchen facilities

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

breakfast is delicious and convienant for the kids

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed

kids loved it great room great location

the kids really enjoyed the pool