people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

amount of kids in the pool / hot tub until it closed

indoor pool for kids and nice breakfast in the morning.

kids loved the pool

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

the pool was closed so it was a bit disappointing for our kids

we got to do the laundry which was great

from time to time kids running directly upstairs

fighting in the hallways, kids screaming and running around, room not as advertised

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

was a moderate price suite it is a mid range hotel as long as you stay in the non smoking

no ice removal from parking lot

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

hotel was very clean and the kids loved swimming in the pool

ups making out in front of kids in the pool

good facitilites- laundry room, pool, good breakfast

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

parking

warm pool

the adjoining rooms were perfect for adults and kids to have their own spaces

breakfast was great and there were many options

friendly staff and ease of parking

not enough parking spots

the parking lot was too small

the breakfast

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

front desk staff was very friendly, and the breakfast was exceptional

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

i can t believe,my kids found opened condoms on the window

the housekeeper woman was so friendly to our kids they loved her

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

we were not told the pool was under construction so the kids didn't have anything to do

friendly, helpful staff! kids loved the pool. excellent location.

the room service was prompt and delicious

was no breakfast available, except for room service with an added fee

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

the room was very nice, the bed was comfortable, and the breakfast was delicious

cleanness friendly breakfast was excellent n place nice n quiet.

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

i asked breakfast cold me ask go to places for warm

the breakfast had good choices for both adults and kids

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

albany downtown is also not the best place, but we needed to stop and sleep with kids

my kids just wish there was a pool

the ppl/kids playing tag all hours of the night

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

has a kitchen

breakfast was very good.

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

pool wasn't the cleanest- had a gross film across the top of it and was really cold.

i liked the location, parking facilities, staff, security, and room.

hotel if you re in albany for the bar exam

my kids like the breakfast.

disappointed group of kids

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

only one guest laundry in such a large hotel.

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

clean, gym, and location. sweet room!

pool could have been bigger.

loved that there was a waffle station so kids can make their own

traveled with our young kids

was clean, comfortable, the pool was a nice feature and my kids loved it

the people above us. they had kids and ran around.

but if you have kids, it looks like it would be a good activity for them

kids loved the pool!

not be available and that was one of the main things we were looking forward to doing with our kids

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

went with the kids to use the pool from one day to another and pool was not working at the

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

very good for the kids

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

my kids are super happy with the speed and coverage of the internet

of family's showed up with lots of kids

) they had coloring and activity pages for the kids to color

kids and adults running up and down the hallway

overall, the kids enjoyed

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

kids in hallway and adults hanging out at night being

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

i love the pool and breakfast. staff was helpful and pleasant.

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

great free parking in front of the property

great breakfast host he was kind and efficient and helped everyone with joy in his voice

awesome breakfast, pool and the mini market by the front desk.

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

nice pool

pool area

the pool was nice. the room service was very nice and the front desk at check out was very nice.

second after realizing the mistake it was opened again, but the pancake machine wasn t working, kids and us

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

always stay here when i come in from nc to spend time with the kids an grands

the pool had too much chlorine, and my kids had a reaction from it.

the pool was heated and easy to get into with the kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

it is very hazardous especially travelling with kids

easy parking was a big plus

location was perfect! breakfast was a good value.

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

food available no gym didn t even give us complimentary water asked for handicap room no grab bar next to

really liked everything about the hotel, from the convenient parking to the terrace and breakfast options

i was happy with the treadmill (one of several) in the large gym room

parking you come in on ll then have to go to 1 to check in

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

perhaps the breakfast could have had a little more variety, but it was ok

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

breakfast was good. staff was exceptional.

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

one of my kids slept in his car the first night because the mattress was severely stained, no discount

no channels for the kids

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

my kids were extremely upset the pool was closed

the common room with the bar was a nice touch

the pool was not heated and it was very dirty

it was impossible to get wifi so i gave up

it was super easy to find, plenty of parking and a quick check in

kids running around at 9pm on the 2nd floor.

bed comfortable and kids enjoyed the pool

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

it's a inconvenience when my kids need

the kids very much enjoyed the pool

ended up having to pay more for a presidential suite to fit my kids and husband

my kids loved the pool

staff was great, courteous and respectful even to my kids

i ordered from recovery bar was incorrect

parking was tough because of an evening event but it cleared out later that night

kids trying to make echo sounds, banquet tables being set up, brunches etc

kids loved the fish pond and the gym access was awesome

had a big group of kids staying that were loud in the hallway.

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

no cups were in room at all, no room service when i extended stay.

very friendly staff. several places to eat around. fast wifi.

the spa tub was very nice. size of the room was nice.

parking limited just for how many people come but they will always make sure your good inspired in

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

kids enjoyed the pool

natural view with huge swimming pool and playing with bunny at night along with kids

told me the pool was open and when we get there o couldn t take my kids because it wasn

the doors have deadbolts and chains, i felt i had to lock them all, and when my kids and i awoke, the door was

if you have kids they will enjoy the indoor and small pool

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

heated pool was cold

close to stores great pool

clean, breakfast, parking, carts, pool, washer

pet fee is very high

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

breakfast was not really desirable, only dry cereal most days

gave me easy directions to the economy parking at the airport

not that much parking

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

the pool to small water cold not fun for thd kids to swim

celine did an excellent job cleaning the tub. my kids loved it greatly.

spa rooms are perfect for a parents get-a-way from the kids

the pool hours were long for the kids & the breakfast was

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

kids running up and down the hallway in the floor above me

the staff were friendly and the breakfast for the kids was perfect !!

lots of kids in pool very loud was there to get away and the noise was crazy

kids running up and down the hallway yelling at 6am

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

that made me mad cause my kids wanted to go swimming

understand that the hotel may not have been intended for kids so much, but my kids loved it

not checked and there was a half full liter bottle of pepsi in it but the staff offered to buy us breakfast to

the breakfast that was provided there was very good as well

second surface that could be used as table with two additional seats is handy when traveling with kids

and the best was the breakfast the next morning, my kids loved the fresh waffles

noisy kids running up and down the hallways til midnight

kids loved the variety for breakfast, it was easy for them to select something

due to staff shortages and covid there was no room service

talking in the adjacent room as if they were in our room; doors slamming shut in the hallway, and kids jumping

good free breakfast options

the spa services was really great, the masseuse knew what she was doing and was very attentive to

we ate at the bar next door which was very good

a place that lists spa and fitness as a major offering the gym was very bad

the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

wifi weak. i know not in your control.

spacious room. clean. easy wifi. bfast was ok. price was right.

comfy bed, close to casino

we had kids with us and there was no kid friendly cereals

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

they never added any cleaning soloution in the pool so all the kids were sick the next day

the staff was friendly, the rooms spacious and the kids loved the indoor pool

could have had some juice for kids. but it was good.

was a little bit noisy on my floor, kids running in the hallway

we were not warned that the gym was closed.

i wish the restaurant was open later at least for room service. the shower was so dumb.

relatively new, very clean, with ample parking

clean, great gym, safe well lit parking lot.

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

pet friendly, and no charge

pet friendly with no extra charges

you for making your hotel pet friendly

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the kids loved the pool and basketball court

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

pet friendly feature was an extra $100 on top of our expensive holiday weekend stay, which it didn

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

kids loved the pool

kids loved pool and jacuzzi

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

my kids swam for hours! mom was a happy woman. they fell asleep right away!