off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

the pool was closed so it was a bit disappointing for our kids

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

breakfast was decent

and the breakfast was wonderful

people were siting next to my room door smoking and laughing with loud music

asked for a non-smoking room and got a smoking one

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

first room was a smoking room,half the lights didnt work and shower didnt work either

didn t think to ask for a non smoking room

amount of kids in the pool / hot tub until it closed

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

indoor pool for kids and nice breakfast in the morning.

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

kids loved the pool

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

fighting in the hallways, kids screaming and running around, room not as advertised

from time to time kids running directly upstairs

i can t really complain because it was a smoking room

no ice removal from parking lot

the adjoining rooms were perfect for adults and kids to have their own spaces

clean and friendly staff bedroom good breakfast afterwards before we left

parking is partly covered and features ev chargers which are very scarce in albany

not enough parking spots

could have have water or juice available at breakfast

pleased with cookies @desk & variety of items at complementary breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

breakfast offerings were plentiful and arranged for easy access

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to

excellent breakfast

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

pet friendly also a plus

localisation, clean and pet friendly

the gym was surprisingly good

the room was very nice, the bed was comfortable, and the breakfast was delicious

i can t believe,my kids found opened condoms on the window

the kids enjoyed the pool

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

the housekeeper woman was so friendly to our kids they loved her

friendly, helpful staff! kids loved the pool. excellent location.

pool for kids

the breakfast had good choices for both adults and kids

good with late night booking safe for my kids

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

were a very large group of teenage kids who were loud and abnoxious on our third night and woke us up

loved the decor and the room service

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

also, great bar and restaurant

we were not told of restaurant hours, where the fitness center was located, or how to access the wifi

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

ups making out in front of kids in the pool

hotel was very clean and the kids loved swimming in the pool

the rooms are spacious and clean. the staff was friendly. parking was close to the room.

the ppl/kids playing tag all hours of the night

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

has a kitchen

breakfast was very good.

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

pool wasn't the cleanest- had a gross film across the top of it and was really cold.

i liked the location, parking facilities, staff, security, and room.

hotel if you re in albany for the bar exam

staff was great, courteous and respectful even to my kids

my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

also parking at night wasnf the best but ok and would def stay

hilton gardens is located right off the main street in troy- easy to get to and easy parking

disappointed group of kids

my kids like the breakfast.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my husband and i went to the pool and spa at 9:30 at night there was a young couple had a speaker hooked up to

there were minor maintenance issues with the room and room service

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

free and ample parking

location, gym, laundry, new property

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

clean, gym, and location. sweet room!

booked this hotel because it had a bar and restaurant but they weren t open so i would have stayed somewhere

was clean, comfortable, the pool was a nice feature and my kids loved it

the people above us. they had kids and ran around.

breakfast was great the kids enjoyed it.

loved that there was a waffle station so kids can make their own

cookies in the lobby were a hit with the kids and they were best cookies they have ever had

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

not be available and that was one of the main things we were looking forward to doing with our kids

went with the kids to use the pool from one day to another and pool was not working at the

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

bar and restaurant had excellent food

breakfast, price, parking, etc

the heated pool was just right for our daughter

no cups were in room at all, no room service when i extended stay.

had a non smoking room but it still smelled like someone had smoked in there

people were smoking at the entrance of the lobby, my daughter was very uncomfortable

the spa tub is falling apart and the bed is very very outdated and uncomfortable

close to where i needed to be clean spacious room and parking

my kids would have liked a comforter or quilt

lots of kids roaming the halls making noise. local hockey tournament.

spatious rooms with kitchen.

the complimentary breakfast was great

we have never ever been charge a fee for a pet and it was not listed on booking

always stay here when i come in from nc to spend time with the kids an grands

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

the pool had too much chlorine, and my kids had a reaction from it.

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

the kids noticed this (and the police presence) and were not impressed

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

kids and adults running up and down the hallway

kids running up and down the hall late at night

very noisy kids running in hallways at 12 at night loud talking all night

the pool is small but my kids enjoy it nonetheless, they were the only one swimming when we were there

my kids were extremely upset the pool was closed

of handicapped parking

plan ahead iand reserve if planning early morning shuttle ride to airport

very clean facilities, including pool and fitness center. lounge and bar space were nice.

airport shuttle and very close to airport

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

the shuttle was great

disappointed the pool was closed

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

one of my kids slept in his car the first night because the mattress was severely stained, no discount

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

the kids running around the hallway

kids running around at 9pm on the 2nd floor.

the horribly rude kids and parents who abused the pool area

was great out suite was very big, bit enough for 2 adults n 4 kids

the kids very much enjoyed the pool

reception area was full of families with lots of kids running a muck

kids trying to make echo sounds, banquet tables being set up, brunches etc

kids loved the fish pond and the gym access was awesome

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

had a big group of kids staying that were loud in the hallway.

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

very good for the kids

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

went to get our kids out of the house

game room was a plus for the kids

room change to a suite better suited for two adults and tw0 kids under age 5

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

) they had coloring and activity pages for the kids to color

only 2 handicap parking spots in an inn this large

breakfast was very picked over at 8am

loved the pool and hot tub. the rooms were nice enough. we liked being able to walk to the mall.

told , yes that is our pet fee

your pet policy

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

kids enjoyed the pool

natural view with huge swimming pool and playing with bunny at night along with kids

told me the pool was open and when we get there o couldn t take my kids because it wasn

the doors have deadbolts and chains, i felt i had to lock them all, and when my kids and i awoke, the door was

if you have kids they will enjoy the indoor and small pool

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

room was really hot and loud but the point of the trip was for the kids to have fun and they

the pool to small water cold not fun for thd kids to swim

the pool hours were long for the kids & the breakfast was

to hot tub,pool area full of kids,very noisy, loud music,no towels

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

kitchen, dining, and living room combo was excellent

appreciated the excellent shuttle service to the airport

it was very pet friendly

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

they really need to check their cameras for strangers parked in the parking lot !!..

breakfast is somewhat disappointing, just very close to nothing

not that much parking

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

kids running up and down the hallway in the floor above me

the staff were friendly and the breakfast for the kids was perfect !!

lots of kids in pool very loud was there to get away and the noise was crazy

kids running up and down the hallway yelling at 6am

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

that made me mad cause my kids wanted to go swimming

understand that the hotel may not have been intended for kids so much, but my kids loved it

not checked and there was a half full liter bottle of pepsi in it but the staff offered to buy us breakfast to

the breakfast that was provided there was very good as well

second surface that could be used as table with two additional seats is handy when traveling with kids

and the best was the breakfast the next morning, my kids loved the fresh waffles

noisy kids running up and down the hallways til midnight

kids loved the variety for breakfast, it was easy for them to select something

due to staff shortages and covid there was no room service

we had kids with us and there was no kid friendly cereals

they never added any cleaning soloution in the pool so all the kids were sick the next day

could have had some juice for kids. but it was good.

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

also kids running around halls and making

i thought there would have at least been yogurt and cereal options for the kids

running and screaming kids in a hallway during an hour 9-10pm

laundry room was decent

no breakfast

there's a gym

was a little bit noisy on my floor, kids running in the hallway

at the time of my visit the pool was closed.

relatively new, very clean, with ample parking

clean, great gym, safe well lit parking lot.

the pool pump was broken so we were unable to use the swimming pool.

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

the spa tub was awesome super clean and nice staff couldn t ask for more

however some sites llist it as having a pool and fitness center

ample parking

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

there was plenty of parking

the kids loved the pool and basketball court

bathroom, bed, were excellent. kids enjoyed the pool.

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

kids loved pool and jacuzzi

my kids loved the indoor heated pool and jacuzzi

talking in the adjacent room as if they were in our room; doors slamming shut in the hallway, and kids jumping

a place that lists spa and fitness as a major offering the gym was very bad

the breakfast was also a highlight, offering a great variety of delicious options

breakfast could be better restaurant is great. hotel has an upscale vibe

the spa services was really great, the masseuse knew what she was doing and was very attentive to

breakfast menu for kids not so great. for me was good

convenient location for casino. clean and friendly staff

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

friendly staff, good food, walking distance to the casino

room was nice, there were food options available, and the pool area was nice and clean