games room was fantastic, the kids loved it

games room was fantastic, the kids loved it

to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

great shower, windows, and wifi

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

big parking, direct access to highway, big bathroom

just off motorway. parking on site.

beds super comfortable, met expectation, free parking

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

easy parking

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy to access from the motorway. good bar next door for food. free parking. friendly staff

proximity to motorway and buses into granada, local restaurants close by. easy parking.

easy parking, plenty of space

bed was a small double. no wifi reception in the room. couldn't get the tv to work

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

private parking, easy access to the autovia, friendly reception.

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

bar staff were rude and grumpy

rather scruffy and run down, apart from entrance and bar area

to the airport, bar downstairs, and you can also order food

bar and and restaurant was closed at night

wifi not

the wifi was not working

el late check out

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

free parking right outside the entrance

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

staff comfortable room, we had a twin but the beds pushed together made an enormous double free parking, right

lovely pool, vineyards and garden

wifi useless, position

the bar staff were slow

wifi did not work

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

the wifi was a bit patchy downstairs but that's no big deal.

easy parking on street

beautiful hotel, helpful staff, very clean, beautiful views. bar was well stocked.

eggs are proposed for breakfast need to renew the reception seats mini bar has only drinks, no snacks missing

wifi access is not as good as it must be.

we can normally expect when travelling with a dog, and there was no extra charge for having a pet

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15

bedroom we were initially alocated was on the floor above the kids play area and was noisy

super swimming pool and breakfast

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

small gymnasium

small gym was on site to use, although could not be used until 10am

extra payments for parking and pet.

pet friendly

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

wifi is

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

group of school kids left to run around making a noise. not good for guests

cheaper parking and wifi not good in the room although good in communal areas

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views

group of school kids left to run around making a noise. not good for guests

pool overcrowded at times and needs someone to oversee

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

there was no wifi at room!

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

se apoderaron del hotel, no pudimos usar la piscina, el gym casi queda destrozado, ruidos y carreras por los

the best was the bar and the bartender/waiter on the 15th floor

my only complaint is that the wifi was not great otherwise i would recommend this hotel

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

lovely rooftop pool and bar area, great gym and spa, good location- 10 mins walk to the train station, 15/20

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the breakfast had little choice

we ordered some food and the maid didn't take away the dish all the days after our room

excellent location, great staff. very clean. feels luxurious. nice breakfast

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

it is convenient that a small fridge was provided in the room and there was free wifi

pools and kids club facilities also room service!

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we

all the facilities in the hotel. different swimming pools, playground for the kids.

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

very noisy at night. we could hear kids running down corridors until past midnight

only kids' sweet cereals available - selection of healthy cereals would have been nice

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

when we woke up in the morning, there were many kids just going home past our hotel

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

easy check in and late check out

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

nice room, good wifi, very comfy bed, large bathroom

excellent wifi

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

pool was much smaller than we thought so only the kids got to use it

location, quiet, wifi

comfortable bed an bedding . early check-in and late check out

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

kitchen equipment sufficient but not great

kitchen was well organized and equipped with utensils, plates and cups for dining in for any

laundry machine and the shower

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

a family-run hotel, pet-friendly, and kept very clean.

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

staff was very helpful and available 24h room service breakfast in the city center

the kitchen is small.

good wifi

good wifi

the shower, the vending machine (the coffee one), the air conditioning, the room service

no soap for sink, choppy wifi

price and location are great. clean comfy and the wifi worked well.

next, the wifi is useless in the rooms

was immaculate and brand new my kids were fascinated by all the gadgets

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

school trip very noisy kids

they count every person and child... not very accommodating with kids.

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

location, wifi, comfy bed

great location. great wifi

the breakfast was not so big, but adequate, works fine.

location and bar on roof

there was no trouble with parking our car or wifi

the breakfast was self serve and a nice simple buffet

breakfast finished at 10am, so it was kind of early (for us, on holidays ;) rooms are not new, but

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

good restaurant, very nice bar and excellent breakfast

wifi not good

service, beautiful property with incredible view, great wifi, was able to zoom and use slack & surf the internet

wifi is super unstable, and it disconnects all the time

wifi was also excellent

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

my kids were really disappointed and

did have to strap the windows shut with a belt in the kids room for safety reasons

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

beautiful hotel amazing views from our room service good and very good breakfast

very good breakfast. good quality of toiletries. good wifi.

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with

nice breakfast

great location, very friendly staff, breakfast, nice room, historic building

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

the pet friendly bar was ideal for breakfast and tapas.

no restaurants close by. only a snack bar available

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there

the luxury of the kids having their own bedroom and bathroom was perfection

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

and i don t think i ve had such an amazing breakfast

the bar is small but very good

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

we were not given the wifi password on arrival

breakfast very tasty and varied

breakfast was lovely too

delicious breakfast with different foods to try each day

breakfast was reasonable and worth the value

wifi signal in the room was weak.

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

the staff, the rooms, the location, the gym and sauna area

sauna and spa were under renovation. area has quite a few pickpocketers.

good gym, nice view to the cathedral

best room service prices i've ever seen, a coffee was only 1

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

they also make a good cup of tea and do room service as there are no facilities in the room

lousy wifi, average breakfast

good wifi and good staff

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

ideal location, rooftop bar excellent and the staff / service were exceptional.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

staff beautiful property great location very good gym . spa average

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided

no coffee in the hotel and no laundry facilities.

good breakfast and wifi

the laundry service that we desperately needed wasn't working

wifi was excellent

the wifi worked well and breakfast was excellent with every choice imaginable

weak signal for wifi

friendly service & early check in

wifi didn`t work

the wifi could be better.

even passwords for wifi was

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

breakfast was delicious, but a little expensive for spain. still worth it.

breakfast was delicious, afternoon tea a welcome bonus

centrally located in a historic building. characteristic room with nice buffet breakfast

not recommended for families with young kids

the room was very clean, smelled good, and the room service was adequate

the room was spacious and clean with good wifi

biggest problem - wifi was very spotty throughout the hotel

wifi was a bit spotty.

everything was great! wifi not super fast, but fast enough.

excellent location. comfortable beds. free efficient wifi

location in the very center of the city. fast wifi. very good price on booking.

wifi was a bit spotty but we were in the top floor.

that did not have laundry service

hotel is clearly not accessible to people with disabilities or kids in pushchairs

spiral staircase upstairs room for kids

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

when rowdy kids camped under our window the cigarette smoke permeated the room.

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

breakfast could be more varied

breakfast is very good. and they're so kindly.

but the restaurant and bar were not open

hotel had no bar but we found one very close by

really lovely lady working in breakfast room

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

free wifi

spotlessly clean, super friendly staff, great breakfast

the wifi was very slow

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

room included a kitchen, but this is specific to the apartments we were moved to and might not be in every room

wifi was just bad. didn't work very well at all.

the wifi was slow inside the room though.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

free wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

everything in the room worked very well: wifi, air conditioner, shower, etc

the wifi kept cutting off.

heat was rather intense but it is a city, it would of been good to have had a plunge pool on the roof

wifi was a little slow. but this was not really a problem for us.

rooftop pool was awesome

good wifi was available throughout the hotel, it was not secure

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

wifi is not really accessible from all rooms

spa was very cute

great location. wifi worked well.

liked the kit for the kids

nice to have a small kitchen for tea/coffee in the morning

the facilities and decor in the room are high-quality and the kitchen has everything you need

liked the kit for the kids

comfortable bed, excellent shower, functional kitchen

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

wifi and no desk staff located in the building full time

hotel well located and had all the facilities: bar and restaurant.

interior view was not specified, and wifi never worked. never had my roomed turned down.

wifi signal is very weak in the room

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi quite slow.

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

wonderful staff, great bar downstairs and excellent location

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

wifi in our room,idid mention this on the first night the second morning / evening and night, had

my only other disappointment was the room service

room service food was average

good to have a safe and also had some laundry done

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

no pool

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

there were plenty of restaurants, bars and shops nearby

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

excellent wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was spotty.

excellent in room wifi