parking is not the easiest for a large car, but doable with some small effort

the underground parking was free and free wifi was good

staff comfortable room, we had a twin but the beds pushed together made an enormous double free parking, right

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

parking is free and just in front of hotel

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

clean great bar and cafe,

the bar staff were slow

wifi did not work

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

el late check out

wifi was very poor shower didn't work no plug in bath

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking

easy to access from the motorway. good bar next door for food. free parking. friendly staff

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

easy parking

beds super comfortable, met expectation, free parking

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

big parking, direct access to highway, big bathroom

late night were two minor problems with wifi and a light

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

good wifi

the facilities of the gym were very limited and were a quite old and worn out.

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

no wifi that i was made aware of

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15

the hotel is clean and has a large pool which is great in the summer

convenient location. relaxing pool. comfortable big room.

group of school kids left to run around making a noise. not good for guests

the outdoor swimming-pool is also great

pool has no bar or food service

group of school kids left to run around making a noise. not good for guests

nice pool not too busy

wifi is

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

my kids were in other rooms which were ok

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

i ended up taking a taxi after walking a little bit with kids

spa area had no hooks for towels, no bench to sit on and leave shoes before shower and jacuzzi

no treadmill in gym

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

couldnt connect wifi with smart tv .wifi not very good in the rooms and its a super warm hotel

the older gentleman who checked us in was accommodating but the other man who gave us the wifi password had it

very comprehensive gym. the restaurant was absolutely phenomenal ud83dude0d good parking

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

staff, very modern and clean rooms, although the spa and pool areas are very small, they are very good

pet charge of 20 eur per night even though already contacted them about this when making the

rather scruffy and run down, apart from entrance and bar area

to the airport, bar downstairs, and you can also order food

private parking, easy access to the autovia, friendly reception.

the bar restaurant were considered our local when we lived in t he area some years ago

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

its breakfast self-service is fantastic

we ordered some food and the maid didn't take away the dish all the days after our room

excellent location, great staff. very clean. feels luxurious. nice breakfast

breakfast was good choice for price

just a small choice for breakfast.

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

easy check in and late check out

nice room, good wifi, very comfy bed, large bathroom

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

pool was much smaller than we thought so only the kids got to use it

wifi needs a booster

however the rooftop pool is more of a bathtub, it s not possible to swim, but good to crouch down and cool off

when we woke up in the morning, there were many kids just going home past our hotel

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

very noisy at night. we could hear kids running down corridors until past midnight

kids has no discounted price which was strange as other hotels usually offers half price for kids

only kids' sweet cereals available - selection of healthy cereals would have been nice

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

the location the beds were comfortable the size of the room was great for a family with 2 kids

one air conditioning unit located in the kitchen and no fans

the kitchen doesn't have a lot of cooking utensils/pot/pan, but clean and nice

kitchen was well organized and equipped with utensils, plates and cups for dining in for any

of the main tools in kitchen was missing - corkscrew

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

all the facilities in the hotel. different swimming pools, playground for the kids.

pools and kids club facilities also room service!

general facilities, cleanliness, staff, playroom for kids, swimming pools

the cooks were so sweet and made my kids mini pancakes

the shower, the vending machine (the coffee one), the air conditioning, the room service

good wifi

small bed, not for 2 adults

no wifi in the rooms, although is advertised everywhere.

next, the wifi is useless in the rooms

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the situation of the suite was excellent -- two bedrooms, so kids had their own space

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

the room is huge and there is an equipped kitchen

the kitchen was really high quality and there was a small balcony, standing room only really, but you

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

school trip very noisy kids

they count every person and child... not very accommodating with kids.

swimming pool on roof was just perfect

wifi signal was weird it's full but it's not working

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

location seems to me safe and can go with kids as well

a family-run hotel, pet-friendly, and kept very clean.

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

free wifi was very slow

good restaurant, very nice bar and excellent breakfast

wifi was great

was immaculate and brand new my kids were fascinated by all the gadgets

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

very good breakfast. good quality of toiletries. good wifi.

great location, very helpful staff and very nice breakfast!

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with

found the hotel services to all be excellent--a comfortable bed, a very clean bathroom, a tasty breakfast (with

beautiful hotel amazing views from our room service good and very good breakfast

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

wifi is super unstable, and it disconnects all the time

was no wifi except for in the reception, which was closed between 8pm-8am

clean , friendly and well located . good wifi , aircon and great facilities.

my kids were really disappointed and

did have to strap the windows shut with a belt in the kids room for safety reasons

we did not try the jacuzzi, as they told us it was not for kids

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

you can get room service from the restaurant next door, kitchen closes at 10

apparently 5 star hotel and no pool or apparent room service?

wifi signal very bad

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

the wifi was extremely slow, sometimes not even working.

wifi signal was rubbish

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the luxury of the kids having their own bedroom and bathroom was perfection

great breakfast on site - everything you could possibly want

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the water temperature in the spa room - was expecting a hotter bath.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

wifi was a bit sketchy on second day. breakfast seems expensive at 20 euro per person

wifi was a bit patchy

junior suite was excellent for kids. lovely staff. beautiful buildings.

no bar or lounge to get a drink at the end of the evening

breakfast was reasonable and worth the value

breakfast very tasty and varied

very friendly staff and excellent breakfast as well

room perfect,very clean and tidy breakfast good ,

wifi reception very poor.

good wifi for getting my work video calls done (occasionally dropped but still good)

was only best described as ok and at times quite noisy with the closely adjacent kitchen facilities

best room service prices i've ever seen, a coffee was only 1

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

gym needs work especially treadmill

staff beautiful property great location very good gym . spa average

roof top bar earned its reputation as the best in the city and the view

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

the wifi worked well and breakfast was excellent with every choice imaginable

wifi is not well in the top floor , hope it can be improved in the future

wifi was intermittent in the top room. tv old fashioned.

not recommended for families with young kids

the room was very clean, smelled good, and the room service was adequate

location, staff and wifi

the room was very comfortable, and the wifi was solid

regrettably the hotel does not have a clients bar or lunch and dinner dining.

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

spiral staircase upstairs room for kids

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

our kids enjoyed a lot for staying in an old style palace and having a doublex room

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

breakfast was delicious, afternoon tea a welcome bonus

everything top quality and old world character, very spanish

the cooling system was bad and breakfast was very low standard. wifi was slow.

hotel had no bar but we found one very close by

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

we enjoyed the breakfast and walking to many sites near by

the ladies in the breakfast room were equally as nice and very friendly

location in the very center of the city. fast wifi. very good price on booking.

wifi wasn't great, if you need wifi for business then have another option with you

wifi didn t work. the staff tried their best to fix but failed.

wifi was a bit spotty but we were in the top floor.

were there for business and we really needed the wifi working

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

however, there is a full kitchen and a washing machine

wifi doesnt work - very slow...

everything is perfect except the wifi. but i really like this hotel!

and the wifi really didn't work in our room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi in room not good, used data instead, if this could be beefed up it would be much better

the wifi kept cutting off.

free wifi

wifi was slow or not good wifi

free wifi

spotlessly clean, super friendly staff, great breakfast

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

great breakfast - good selection of hot and cold food

wifi and no desk staff located in the building full time

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

wifi never worked

shower cubicle leaked, leaving a pool of water on the bathroom floor

the downstairs bar and event room is beautiful

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

rather small rooms and expensive laundry

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

friendly service & early check in

this wifi is a bit dodgy, i just gave up on it in the end

wifi connection good, and location is very convenient

the wifi doesn t work very well, its slow

weak signal for wifi

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

wifi info was not provided upon check-in, also we had to keep checking in to see if they were able

spa was very cute

great modern room. brilliant wifi. very nice staff. great location.

liked the kit for the kids

liked the kit for the kids

mini kitchen was nice to have

nice to have a small kitchen for tea/coffee in the morning

comfortable bed, excellent shower, functional kitchen

clean and there were some nice locations like a seated area outside the room to read and also a gym

we loved the terrace bar overlooking the alhambra

cheap efficient laundry service

location great. wifi worked well.

the wifi was good and so was the aircon

the facilities were great and the pool area on the rooftop was a great bonus

they provided us with a free portable wifi to use around town

everything was good. got early check in as well.

excellent location and value for money. the free wifi egg was an added bonus.

breakfast and the amazing pool in the roof top facing alhambra

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

wifi didn't work properly- i could not connect to it from my computer and managed to do so only

wifi didn't reach our room, so we had to use it in the foyer.

wifi didn't work in the room

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi was good and the room very

the wifi was really not good, very intermittent .

wifi was slow and didn t work very well in our corner room

clean and tidy. great location. bar prices very reasonable for hotel

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi very strong in the rooms

the wifi was

wifi signal not great, pretty much only thing that wasn t excellent.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the apartment is not inside the hostel and is in another building nearby, so the wifi is not useful

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location,

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

breakfast could have a bigger selection.

excellent wifi

the wifi !

poor wifi.

wifi was shotty

my room didn't have a good view & the wifi was slow.

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the wifi sucks super slow

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

our room was next to the laundry room, bit noisy in the morning

wifi goes on and off a lot!

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

great roof top bar with view of the alhambra

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

central in the city centre and close to some attractions and the breakfast

poor breakfast options

hotel is in a really exceptional location, the room is small but nice, wifi works well

wifi does not work very well

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

spa is very nice

water at the bar was 4!!!!

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

good wifi

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

wifi in room did not work...had to use lobby no toiletries

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

the kids loved the breakfast (a bargain

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

was really bad - kids complaintes a lot

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

this is my only down point as i was travelling with kids

location was great, the staff were friendly and the room size for 2 adults and two kids was great

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

traveled with my husband, 3 kids and 2 parents

the beds weed a bit uncomfortable, fine for the kids.

the kids had a separate area up some spiral stairs. i liked that they had their own space.

room had a bath right inside the room, so kids have to watch you shower naked

the kids loved the family room

with no separation between king size bed and twin beds so parents could not stay awake without kids

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

free use of small kitchen

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

room, wifi connection worked well and within walking distance from the main attractions

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

wifi wasn't working

location to alhambra. superb with kids

wifi was dysfunctional, but at such a historic property, who really cares?

wifi was a bit sketchy, kept dropping the connection

bar was closed when we returned to the hotel after eating dinner in the town

bar closed in evening 10pm